262 Reviews For Lowe's Companies Headquarters & Corporate Office

Certegy Check Services, Inc

The most embarrassing experience is to have your check publicly invalidated by the referenced check service. In all of my 87 years, I have NEVER had a check refused for any reason. The worst part of the humiliation is that the check service will not tell you what caused their software model to invalidate your check. It's like being accused of a white collar crime with no ability to have the charges clarified. My answer is to never purchase another product fro Lowe's and call my lawyer!

ripped off

Whatever you do, do not go through Lowe s to get your appliances repaired. They contract out their repairs and customer care (a joke) will not correct their repair contractors mistakes or hold them accountable. I will have to pay twice to get my washing machine repaired, which by the way is only 4 years old and is used by one person only. Beware. I have never been so ripped off in my 63 years and will never set foot in another Lowe s.

retail customer

I would have to agree with many of the other customers that say customer service has fallen dramatically. It took 4 attempts to deliver the right dishwasher to my rental property. I later realized I was also charged incorrectly. Unlike in the past, there is no way they will allow me to speak to the store manager. Keep it up Lowe's, but remember, you're not "Too big to fail."

upsetting costmer

I called corporate for help and they did not do a thing transferd me back to the same person that didnt help me befor taking my busniess somewhere else if i were you i would do the same.

Check Acceptance

Was in Santee, CA store today and purchased appliances for a home renovation for $3,800. I went to pay by check and they declined my check based on a check casing service they use, Certegy Check Services. Hey profiled me and my information to decline my check. You have lost a customer. Gong back to Home Depot, hey are rude but they accept my checks n good faith.

Scam

Lowes, I will be contacting the Attorney Generals office on Monday, August 4th, to file a complaint against a contract for service and maintenance on a washing machine that has been broken for about 6 weeks now. You can't get the parts, and no follow up on any actions. Your company is incompetent. I won't bother wasting my time with your bureaucracy, and layers of non-contact. I will rate this 5 to get it at the top of your list. Keep in mind it should be -5. By the way once that is done, I will probably file a suit for breach of contract. Maybe a class action should get some attention. You have my contact, although I would be surprised that anyone from Lowe's would be here reading this.

American Flag doormats

As a veteran of the U S Army I strongly oppose LOWE's selling doormats with the image of the American Flag. Thousands of men and women who fought to defend it, would never let the american flag touch the ground, much less use it as a doormat, to walk on or wipe your feet on it!

The best

I think I got all the reviews beat with the Lowes store in N. Smithfield, RI. I felt like I was being spoiled. It was just wonderful how the store employees are informative and are ready to answer your questions. Good ole fashion Great Customer Service.

owner of business

I'm a business owner in North Carolina and I want to tell Lowes Thank You for the Great Customer Service i get from Deb Ward in the the garden center at the Albemarle Road Store .She does a awsome job for me and my business . Thank You

Thanks to Shirley in Lawn & Garden

For several years we have been Gone to Brimfield/Kent Ohio Lowe's and Shirley has been kind enough to answer our many questions and help us select plants. She continues to this day to serve her custers well. Thanks Shirley and thank you Lowe's

Cashiers

I think they they need to be trained the employees/cashiers to ask the customers for reward cards. Several times I forgot I had the reward card but they never ask/remind me. Kroger's cashiers does a great job to ask customers for it. Kudos to Krogers!

I've written three e-mails on the customer service web-page at Lowes.com and haven't gotten any reply. It's very difficult to find any information about who to contact if you want to go beyond the regular customer service phone number and contact someone who is really in charge. From past messages, it seems this is routine. I've taken the Lowe's survey that is advertised on the sales slip. Noticed that all questions have to do how good the people working on the floor are. Nothing about the quality of merchandise, the selection of products offered, or how good Lowe's is at standing behind their claims for quality or service.

President

Last year I ordered 40 24-in x 24-in Brown River Rock Patio Stone from the Preston Hwy Store located in Louisville KY. When delivered I was shorted one block winter set in and I was forced to wait to spring to finish the job. April the 5th 2013 I went on line to order other one and according to your stock Frankfort KY had two and Shepherdsville KY had 9. I just got a call from the store after ordering and was told they had none and were discontinued and therefore it would have to come from the Bowling Green and I would have to pay shipping at a cost of $50.00 because of the weight. The block itself is less than $15.00.

SOON ANOTHER TURN DOWN NO.4

choke up another one mountpocono looking for a front loader 398985 went in another direction not my way they say try again ha ha ha lol this makes 62 jobs turned down thankyou MR.. Cabinetman

SIR:WHITEHALL PA. LOWE'SPUT ON LINE MAN WANTED TO SELL KITCHEN CABINETS SO MR. CABINETMAN THAT I AM SENT AN APPLICATION IN. I PUT APPLICATION AFTER APPLICATION IN FOR ALL JOBS NO THEY DON,T CALL THEY HIRE SOMEONE ELSE I WEEK LATTER ITS BACK IN KITCHEN CABINETS JOB TO SELL CAB. NO THEY DONT CALL ME THEY GO ANOTHER DIRECTION WHAT HAPPENS ITS BACK IN AGAIN HOW DUMB CAN YOU BE HIRE THE WRIGHT PERSONLIKE MR. CABINETMAN MT. POCONO LEHIGHTEN BARTENSVILLE YOU ARE ALL THE SAME DUMB DUMB DUMB DUMB YOU DONT KNOW HOW TO HIRE PEOPLE THE SAME JOB WILL BE BACK AGAIN IN 1 OR 2 WEEKS THANKYOU MR. CABINETMAN INTERVIEW YOU ASK 10 QUESTIONS NOTHING TO DO WITH JOB HOW DOES THAT TELL YOU HOW THAT PERSON WILL WORK IT DOESNOT

whitehal pa. looking for a cabinet man to sell CABINETS DO YOU UNDERSTAND ENGLISH IAM A CABINET MAN DO I HAVE TO JAM IT IN YOUR HEAD THEY NEVER CALL I SELL CABINETS.... THANKYOU MR. CABINET MAN CABINET CABINET CABINET CABINET CABINET CABINETMAN

NO RESPONSE FROM LOWE's - DO THE TOP MANAGEMENT READS ANY OF THESE????? PLEASE RESPOND.

i know a lady that works at lowes in southpoint ohio and has been thier for years and man has this store changed in every meeting they have they are threten and they have no help if they ask for more help they are threten i always thought if you treat a person good you will get more out of them than you would if you treat them badly the store manager is is the man of the hour

I recently purchased a Lawn mower from loews Belmont after having to have it repaired two times I finaly had to settle for a smaller less expensive one that still does not satisfy what I wanted the repair service was awful the managers and store personel where rude with very bad attitudes and I am not satisfied I would not recomend Loews to anyone and would like to speak to someone from the corp headquorters to voice my opionion And possibly come to a satisfying settlement for us both .

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