Customer service Bloomington Indiana lowes A customer service rep came to help me get top soil and then without getting my top soil proceeded to go and help someone else while I stood there waiting for 11 minutes and then she came back and said ok I will help you now. No she was rude and non customer friendly. I will not shop at lowes lawn and garden ever again. This was just plain mean and rude. Dec. 1, 2013 -by S Christopher Rollins, capt.