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PLEASE go anywhere else because JL will ruin your car
I went in to get a transmission oil change in Augusts 31 2013 in kennewick wa store # 2896 I come to find out yesterday my transmission went out due to not putting in the special oil my car needs and the manager there refused to fix my car she then told me it's not her fault the oil they used didn't meet my car standards! Really is that all your going to say after I payed almost 170.00 for a trani oil change!!
they say that they can do state inspections but they do it only when it's convienant for them. they hire idiots to change oil and bigger idiots as managers!!
I went to the Jiffy Lube in Salem Utah they were supposed to do a simple oil change and they could not even get it right they over filled my oil which resulted in a blown Oil Pan Gasket, shortly after when I noticed it was leaking I went in and asked if they could fix it they said I could not prove anything now months later that I know the exact problem they said I had to have come in withing the first few weeks of happening which I had done, they refuse to fix their mistake I will never go there again. It is going to cost a small fortune to fix what they broke it is sad that people do not stand behind their work anymore.
Went to the Hudson Ny Jiffy lube for an oil change and now need a new engine. I went back to them twice complaining of loud noises coming from under the hood and the smell of burning oil. They did 2 more oil changes telling me everything is ok, and there is nothing to worry about. Took my car to an actual mechanic who said they put my old filter back in the car after the "oil change", and wasnt even put back in properly causing oil to leak. Now i need a new engine and they refuse to pay for the damages. Have called the home office everyday for the past 5 days and nothing is being done. Now im contacting the better business bureau and my local news station. Jiffy lube sucks..
HORRIBLE!!!!! They dropped my car into the pit and now are refusing to work on my vehicle and fix it! All I've wanted was someone to fix the incident but all I keep receiving is an answer from an automated machine. I will never go back and will be reporting this company to the better business bureau!
P.s. They still charged me for the service!!!!
I was mistreated and disrespected at Jiffy Lube # 1346 in Sherman Oaks. This should not be tolerated and no one should feel uncomfortable when paying for a service. Store 1346 should consider teaching their mechanics that a little courtesy and Customer Service goes a long way.
I will never go back to jiffy lube at the Waterloo il walmart location I was very disappointed in there service.
Air filter $35.00 Cabin Filter $50.00!!! What is wrong with this people? Check out the prices to other places before going to this place!!! Amazing!!! Regular price for this items is $6 for one and $14 for the other. I have a 2003 Honda!!
As a voice to anyone who gets mistreated ,harassed and disrespected in the work place.This should not be tolerated and no one should feel uncomfortable at their work place.Store 3185 should consider replacing their manager soon.
Sorry, but I will never go to Jiffy Lube again ever, and I 'll tell all my friends/family about the customer service I get at Jiffy Lube # 2879 today.
The representative at Jiffy Lube today changed the car oil without tell me in advance the estimated amount of the oil change, which ended the bill was $57.49. I told the workers why you didn't tell me that at the beginning as at any other oil change places that the original amount to change oil is $67.49 included tax???
By the way, I never paid that amount for changing oil in my car. The original amount was $67.49 included tax, and I gave him a printed coupon by $10.00, and they gave me extra $5.00 to pay total $ 52.49 which I never paid that big amount for OIL CHANGE!!!!
I told them that they supposed to inform the customer first how much the oil change will be???
I am so upset and I will never go to Jiffy Lube again and again.
Jiffy Lube is a straight ripoff! They will do
damage to your vehicle and refuse a refund. The Jiffy Lube
at four mile run Arlington VA is complete rip off and the owner is
a piece of trash.
Store # 2813 in Spanaway, Washington serviced my 2008 Ford F-450 on the 25th of Sept. 2013. The crew took 2 hrs to do the job on my 6.4 liter powerstroke. I was informed they had to call the dealer for instructions on how to change fuel filters. I've never had problems at any JL with said truck. You crew obviously are not familiar with this set up. They are trying to start it as I write this with no prevail.
JL has lost a loyal customer. And just a recomondation, train your people completly.
I was at Tooele Utah Jiffy lube @ 11:30 AM and waiting in line and they moved my truck and moved another truck in front of me, well now if thats the service you provide you are not get my business anymore, I will not even accept a free service from your organization. I have the tools and experience to perform my own maintenance and I would prefer doing my own anyway, but I wanted to help employ someone. So much for that.
You have lost 7 vehicles so far from family I help out.
Do not contact me in anyway.
they said they did the coolant on radiator and a mechanic and 2 agents checked and found out it was not done. would like a refund.
i ended up having my dealership to the work on coolant radiator.i did go to manager today and told him and also showed paper work on both dealership and another agent regarding car. he said jiffy would have to mail me a check. i told him i hope so because i will be back with in two weeks.
I was charged 39.99 for a cabin air filter and then found that prices in the stores and online range from 10.95 to 13.95. I was told by the Manager at the Clark St., Paradise, CA Jiffy Lube that the prices are set online. I would like an explanation for why there is a big gap in prices. I can't accept a labor charge to install it because it's just to simple to replace.
I would appreciate your reviewing your charges and making contact with me about an explanation for this elevated charge.
the commercial with the stupid guy flying with birds is so dumb it turned me off your company. It is a pure insult to peoples mentality
went in for an oil change and I was charged 104 dollars!!! While I sat there I heard the man tell the other man my drivers side directional was out...so I was thinking "oh good maybe they will change it" NOPE! It also stated on my bill that my floor was vacuumed and my exterior windows washed...double nope!!! I usually let my husband handle this stuff but I wanted to surprise him and they took full advantage of me being a woman!!!! Shame on you Jiffy Lube!!! I will never go back!
Went to Jiffy Lube store #2085 on July 9, 2013 for oil & filter change. They informed me that the battery, (one they sold me previously) was bad. They replaced it under warranty.
Within a day or two I started hearing a clunking sound when I turned the vehicle. Took it to the dealership to find out what was wrong, sounded like it might be a shock or other suspension component. Nope...it was the "new" battery which the nitwits at this store had not properly secured. Not only that, the dealer informed me that they had installed the wrong group series and CCA rating battery! That cost me nearly $100.00 for the diagnosis plus a new battery. This charge is going to be disputed with my credit card company and I will NEVER EVER let the morons at Jiffy Lube touch my vehicles ever again!