Holiday Inn Corporate Office & Headquarters

Absoutely terrible and I will be on FB and Twitter within the next week...when I have more consistant access to internet. I am so, very unhappy. I am incredibly unhappy with this hotel and the lack of integrity! I am beside myself and unable to help my niece when Holiday Inn told me that I could. Then she arrived at your hotel and I found that I might not have been able to after all. I really should have gone with a more expensive hotel that would be able to actually help instead of leading me to believe that they could, and then let me down when it was too late. I am beside myslef with frustrations.

We made reservations at the Holiday Inn in Clarksville Indiana near Louisville KY. This was for an event that we attended. The entrace and sitting area were very nice, however when we arrived to the tow rooms we were disgusted. The rooms were musty and hardly cleaned. Hair in the bathrooms, dirty carpets, stains on the WHITE bedspreads, gunk on the tables and the worst was the cigarette buds in the trash cans when it's a non-smoking room. We did ask for different rooms and found similar items. We had to leave the hotel and find a different one. Normally don't have a problem with Holiday Hotels however this one needs some help.

A holiday Inn just opened here in Roswell, New Mexico and was pleased to hear it had a bar and grill. We went to try it out, had a few drinks and ordered a slider plate and a salmon BLT sandwich. Half way through the Salmon BLT I noticed mold on the bread. Spoke with the waitress who apologized again and again. What we did not see was the cook to come out and apologize for the mold. The waitress took care of the charges but we were disappointed with how the whole situation was handled with your cook. I believe the cook needs more training with customer service.

I recently saw the Holiday Inn commercial where the father solves Coleman's Enigma, and then proceeds to snidely remarks that his daughter is a dance major. As a dance major at a major university myself, who is on the Dean's List, I found this commercial incredibly insulting and degrading to a very difficult art form that I have dedicated my life to. I will no longer be staying at any Holiday Inn ever again because of this.

My wife stayed at the Holiday Inn in Enfield/Springfield ct on 7/ 18 / 11. She woke up at night feeling sick to discover there were bed bugs on her person. She was bitten many times. Management verified through their pest control co. the room had many bed bugs. Other rooms were also found to have bed bugs. We have had on going medical bills to this day. Have had to hire an attorney...

I am currently fighting with iHG the company who owns holiday inn about getting reimbursement for a week stay at one of their hotels where my wife and I were plagued with bed bugs the whole week. On our honeymoon mind you.. Needless to say , ihg and holiday inn just gives us the run around and is trying to sweep us under the rug! I will be posting pictures , evidence , doctors reports And dialog from contacting them. Its horrendous what treatment we are getting And ive had to hire representation to sue them to get our money back. My wife cant even look at our pictures from our honeymoon without crying ... Shame on you holiday inn and ihg

The hotel in Soho New York is run down. We had to ask for fresh sheets and towels and make our own bed. Just every corner of the hotel is dirty. The food was grease spoon. A motel could do better. Never again will we stay at a Holiday Inn.

My wife and I stayed at holiday inn , On our honeymoon And had a pretty substantial incident occur We are waiting to hear back from the corporate Folks to call us back for details about our incident there Stay tuned... This could be a story of how a good company Takes care of its loyal customers Or a base line for some serious grounds Of legal action. We are hoping its a company who stands by it's loyal customers And we will continue to stay and enjoy its services. We shall see I guess... Mr harris Ja

I'm staying at the holiday inn in Georgetown off of Wisconsin avenue and their systems have been down for almost two hours. Just now making an announcement and trying to figure out a way to help. They have been nothing but rude to us and not informative at all. Karen was particularly rude and didn't help us at all!!!

My wife and two kids stayed at this Holiday Inn last weekend and what a mess. There is no hot tub, no heat in the pool, and worst of all no security at all. I parked our car in the underground parking lot around 11:00 in the evening. I noticed many Latinos in flannel shirts that were all the same color being loud and so I waited for them to pass. A few minutes went by and some of these guys were squeelling their tires around the lot. When I went to enter the hotel via the dark parking garage I noticed that the card reader that was supposed to be in place for security reasons didn't work at all. Anyone could walk right in from the dark parking garage and onto the elevator and in your room without anyone's knowledge. This was the worst accommodations I've ever stayed in and we didn't stay very long there, just enough time for a couple hrs rest. I forget Don't try to take a bath unless you are old enough to work a tub drain with a foot on it. Most of them never worked and you had to pry them out with your fingers. Well this was no exception, flashback to growing up. I would give this Holiday Inn a 10 for the worst place to stay. I have to be back In Des Moines this weekend but won't make the same mistake again by staying there. Could have spent half as much at another hotel that would have provided us with some security, heated pool, maybe a hot tub, and modern fixtures other than the sign on the building. I grew up thinking Holiday Inn was respectful, safe, clean, and a person felt welcomed when staying the night. What happened to the Holiday Inn?

I had the miss fortune of staying at your Holiday at 447 Farmington Dr Louisville Ky. Some of our drivers did not get their reserved rooms while working on the Kroger Corp. Venue because the manager did not keep the rooms for them. The Management did not let the drivers know that Kroger had paid for meals at the Hotel. This personaly cost me over One Hundred Dollars. I'm wondering what happend to the money spent by krogers. I personaly will do my best to not stay at another Holliday Inn. If my company gives me the choice which they do at times. I will not be staying in your hotels. I will also tell other profesioinal drivers about my experience. Bob L.

Stayed at the Holiday Inn Express at 5311 Campbells Run Road in Pittsburgh, PA. The room was FILTHY with dirt, dust and debris around the whole perimeter of the room. The carpet was dirty and buckling. The carpet was ripped at the edge of the sliding door. There was mold on the walls of the shower. The shower faucet leaked during the entire stay. If housekeeping were truly cleaning the bathroom area they should have noticed these things. The dust on the lamp bases between the beds and on the desk was terrible. Never would I stay at this facility again. Are they all this bad??

We and another family are at Aruba holiday inn resort and since we have four children with us , requested for rooms in the same building when we noticed we were put in two different towers , the manager spent 30 mins on a phone talk with ?? And finally gave us two rooms in the same floor and said one room is ready and another yet to be cleaned !!! And so we all moved to the one room given and while waiting for the other room to be given , we get a call that we cannot be given the allocated room and they will provide another room??? Is this how anyone want to kick off their vacation ?? A simple request to keep the kids happy and together should be prioritized and instead we had to wait and spend close to 4 hours with uncertainty on what is happening and why the request cannot be accommodated . The manager seemed cooperative but certain staff at front desk seemed to be determined to go with our existing reservations but not try to see the possibilities to accommodate us as requested . Seriously , not a professional customer service approach to understand families on vacation with children. Very very disappointing and request an immediate action to look into the matter if possible . Thanks

I want to commend the staff at the University Holiday Inn in Winston Salem, North Carolina. I have stayed there twice for a week in the last two years for a week each stay and have received excellent service in every way - the management, front desk, the hotel room and the restaurant. Thank you for a wonderful stay!

We recently stayed a week at the Holiday Inn Maspeth N.Y. which we booked through Hotwire. I want to make you aware of a situation that occurred On Friday and Saturday nights beginning at 11:00 PM and will occur again. Much to our surprise, the parking lot next door to the hotel and the street adjacent to the rear of the hotel are turned into a car show each Friday and Saturday nights if the weather is clear. Several hundred young men gather there with their modified cars with very loud exhausts to, carouse, yell and sing very loudly and race their cars with heavily modified engines down the street. When we complained on both nights we were told that this is a regular event and the police are very slow to respond and break it up. In fact it wasn’t until 2:30 AM or 3:30 AM that this activity was stopped. On Friday, we asked to be moved to another room but were told it was just a as noisy, except all the activity occurs in the rear so that explanation doesn’t make sense. Even more frustrating was the attitude of the hotel management. I asked to speak with the manager and instead was contacted by a low level minion who informed me that the police won’t do anything and therefore the hotel can’t do anything. When I asked if they had contacted the fast food shop on the property or the parking lot owner, I was told that they didn’t care. When I asked if they sought legal action, the activity being a public nuisance, I was told no, they didn’t do anything but take pictures occasionally. It is clear that the hotel management does not care about the weekend guests whom they believe aren’t going to come back anyway, so why waste time trying to stop it. However, I can safely predict that with the size of the crowd and the activity occurring, someone is going to get hurt. Hopefully it won’t be a hotel guest. It is very important that you be aware of this continuing situation as it makes Holdiay Inn look very bad.. Fell free to contact me to clarify any issues.

We had made reservations a month in advance for Cherokee Holiday Inn but had a young nephew pass away after an accident and we couldn't go. I canceled the reservation within 24 hours but they charged me $131 because I didn't give a 48 hour call. I'm sorry my 14 year old nephew couldn't have died a day earlier for the freakin' Holiday Inn. I see now how these people make their money and I will NEVER stay there again. They lost ALOT of business not just from me but from my family as well. I contacted their billing department and practically begged them to reverse this charge due to the circumstances but they never even bothered to respond. Thanks for caring so much HI!

The holiday inn express in Washington DC at 1917 Bladenburg Rd, the rooms were dirty smelled like feet switched rooms and the pillows had hair on them... I was charged $200 for the room and $20 for parking, but they aren't responsible if some were to happen to my car.... So what was the $20 for???? Never again!!!!

My family and I are currently staying at holiday inn on surfside in SC, I made reservations almost 4 weeks ago for a two bed room. We show up on spring break and they got our room wrong with only one bed! Me, my husband, and a 1 year old and 2 year old sons are sharing one bed! They say they won't change us rooms because there are none available to switch us but when I look online it says that there are 2 bed rooms available! Never again will we choose holiday inn!

I stay at the North Charleston Holiday Inn Express . Although the Hotel was just a year old, the employees were not friendly nor appreciate of my business. The breakfast bar was terrible, rotten bannas, very little choice, instant oatmeal? Much better at Hampton Inns I have stayed. My family would not even eat it the second morning we went to Panera down the street

My family is currently staying at the holiday inn. We are not impressed. When my mother checked the place out she called to see if there was an indoor pool. There is but the did not say that the pool is freezing cold and the temp is only turned up on request. The water pressure of the shower is poor and the temperature is just warm. A very dissapointing experience after taking the kids out of the pool with blue lips and telling them the could warm up in a hot shower. Also had to change rooms three times because the keys would not work.