Family Dollar Corporate Office & Headquarters
10401 Monroe Rd. Matthews NC 28105Family Dollar corporate phone number:
(704) 847-6961570 Reviews For Family Dollar Headquarters & Corporate Office
Security
All Family Dollars needs security and security with a gun and maze. Family Dollars makes a lot of money daily and they are so cheap with securing their employees and customers. They need some extra security at all the Newark Stores. Family Dollar only cares about selling their products and not their employees. Bad Customer Services!!!
price changing
I live in St. Helena SC and as a regular patron 2 our local Family Dollar i bought hair gel at a "reduced price", only to realize when i went to peel both stickers off of the bottle the regular price was 25 cents cheaper than the reduced price! I called the manager on duty and she played it off and patronized me by saying... " if thats the price you saw then thats the price of the item" like im some kind of idiot!!!! Sadly as ticked off as iam from being treated like a dummy with working 2 jobs its the closest store to my house...... Not happy at all!!!
TOO LAzy!!
I constantly go to the family dollar near my house, Cincinnati, ohio on central parkway-downtown, especially if its for something that I know you have for that price. I know the new closing time is at 10pm. WHY is that store always closing at 930pm??? I know if I need one more thing then I can run to another family dollar and get it right before they close. But this one constantly closes their store 30 min early... I work at a grocery store and I know if we close the door 5 min early there is a fit from our store manager. What kind of management do you have there, especially if they cant handle ONE more customer. that has ONE more item they need. Attitude could also be fixed..
one
I was in the newly moved one from 128th to 130th and Miles ave, Cleveland OH 44105. Why was the floor and service was just terrible. We need at least two customer service people at the check out during heavy customer times. Other than this, the store is just what the community needs (big). Thank you!
employee of Family Dollar
I have only worked at our Family Dollar in Lancaster, KY for just a little over a month, and I am surprised how the managers can be just as rude as they want to be. And with us being a small town and Family Dollar really being our only grocery store you would think the management would be very nice and want people to come back. We had one Asst. Manager who was awesome she treated you with respect and all the customers loved her. And believe it they let her quit she just couldn't take it any more being treated wrong. Because the rudeness doesn't stop with the customers the manager and new asst manager are very rude to us little workers. We are suppose to be in the business of helping people, I guess some of us are and some of them are not. So sorry to all the customers who have had a bad experience with there stores.
Bad management
Family dollar in Cleveland Ohio Broadview pearl Rd idk if she's a manager but she is very rude doesn't greet customers but talk on the phone laughing and giggling . She's ringing customers out while talking on the phone just talking it up not interacting with her customers she would disappear from her register making people wait for her to come to the front ! I'm a manager at dollar tree , last I checked personal phone calls are not allowed !
bad store manager
I'm a assistant manager at family dollar and we recently got a new store manager as of January he is the most rude person I know ive had several customers complain about how they will stand in line and the manger will make them wait until they are about ready to leave and then he will hurry up and wait on them he leaved for a hour while on clock all the time hes rude to the other employees hes always talking about cutting our customers after they leave and he changes the schedule everyday but wont notify us. Ive told our district manager about the sitituation and he wont do anything about it either. I'm not sure who to go to or to to contact about the situation please help
lazy and slow employees
i hate the new management at the family dollar in logansport Louisiana! 4 employees are always out side smoking/talking why one cashier SLOWLY checks out everyone. the manager does nothing! shes always outside smoking with the other employees.
harrasment
I applied to wrk for famiy dollar on garrett rd and after waiting 2mon for the job ive been called a liar a thief talked about customer walks up to me telling me what my store manager and district whoever disrespect me i too wil consult a attorney
Harrassed employees
After reading dozens of complaints it is clear that your Dm's and Store managers do not care about your employees, My wife gave her notice after being harrassed by both Dm and her manager. Ignoring her and saying shit under their breath.... I feel it is time to contact a laywer you people really suck...
I am tired of going into the store on the corner of Waverly and Jolly and waiting in a long line to check out and there are other employees in the store. They are busy stocking shelves, but it seems like your customers should come first. I was just in there and there was no less than 7 people in line the entire time I was there, and only one register open. I think they are understaffed, shame on you.
NO ID
My bank account was comprimised on Monday the 13th of May. Someone made 5 charges in a row at a FD in Chicago IL using numbers from my debit/charge card. I live in North Carolina, I was at work on the 13th. I have my card on me so someone pick up on my numbers. I've never been to Chicago. Once they ID the store it happened at I hope the cashier is fired because. One, they didn't ask for ID, or they were in on it to allow five straight charges. I hope it is or becomes manditory for ID check on all charges. Luckly my account only allows $300 per day which they managed to use it all.
No sense
I ecently visited te Family dollar on 12/20 in Gary, Indiana. I am a frequent customer becasue I live in te area. Their is a new cashier there who wears gloves because she doesn't want to touch customers hands. Yet, her gloves are filthy and we don't won't to touch her filthy gloves. She is a new employee and we don't appreciate her wanting to not have contact with germs yet she wears the same germ infested filthy gloves. Please do something about this.
clean-up
Your store at 803 Frazier St. In Conroe, Texas is filty on he outside, trash meets you at the door and the parking lot is full of litter.
job
I worked for family dollar 13 year ago and i resigned from the job for what reasons i can't remember cause at that time i was 22 years old but I went and put a application with the company and pass all of the test and they tell me that I can't be hired cause i quit 13 year ago i think that people have reason for the things the do and can choose i have two kids that need my support this economy is so hard to find work i just wanted to let you guys know that people do change an should be given a second chance
I think the a family Dollar store in Monon Indiana is very nice and very convenient.
Dissatisfied Customer
I purchased a electric razor on 4/8/2013. In a hurry, realized that the box had been torn at the top. I mentioned to the clerk that the box appeared to be open, leave it to me to always pick a boxed not in perfect shape. She stated the seal was not broken therefore it had not been opened. Well, when I returned home the plastic packing on the inside was indeed opened and it appeared to have been used. On 4/13/2013 I went return it with receipt and was treated like a criminal. The store manager phone the clerk to verify the information I gave her. I mentioned to her that I have no reason to lie and she did not want to give me an exchange EVEN though I had the receipt. Had I said it did not work, it would not have been an issue, however, I did not use it because of the open packaging inside. I was treated unfairly and extremely unprofessional and will never shop at family dollar again. The store # is 06429 located in Schertz, TX.
I went to the local store at 15th an Cook Streets in Springfield, Illinois just to purchase ice. The price on the ice machine said $1.50 for a small bag. When I went into store to pay for my ice I was told it was $1.65 per bag. When I disagreed with the store manager and told her the price on the machine she stated I was wrong as loud as she possibly could. She finally agreed to look at the machine sign. When she seen the sign she said "it says where applicable, That's where they have you" The sign said $1.50 plus tax were applicable. This manager treated me as if I was stupid when she was the stupid one. I will not be shopping at your stores if this is the kind of people you hire. I am now off to Dollar General!!!
Helped with a Family Dollar Store remodel
I have actually helped with a Family Store remodel. Yes we use the shopping carts to put merchandise in so we can move it from one part of the store to the other and we also have to deal with rude customers that are angry because they can't find anything. Do you not get what a store remodel is ? There is alot of work to get a store remodeled. I would highly suggest you close the store during the remodel so you don't have customers complaining about no shopping carts as well as all the questions about where merchandise is. I also don't think it is safe enough to stay open especially when you have stuff on the floor( products, cardboard, shelves, etc).I have seen elderly people try to get around the store and still manage to run into stuff. It is very hard to remodel and keep the floor clean.
I recently shopped at the 1546 White Bear ave St. Paul Mn location around 8:30 PM on Sunday June 16th and the cashiers rudely had a very nasty conversation about me after I left but did not know my sister and children were still in line I am very upset and will not shop at this location or any other ever again!!!!