Facebook Corporate Office | Headquarters 1601 S. California Ave. Palo Alto, CA 94304 (650)543-4800 Reviews For Facebook Corporate Office Catherine Ann Esquivel 4/10/10 Greetings, First of all I want to thank everyone from the developers of facebook what a great website you guys have created. Speaking for myself, as a visual artist, it's my 'second home' to communicate with friends and acquaintances from around the globe from whom many are also wonderful artists and professionals. I'm also emailing you to tell you that I just recently had an unwanted photo added to my 'photos' page. It rests above my photos' page and is a detriment and distraction to my 'Orderly' arrangement. I have tired in every way to see how I can 'delete' this photo but it's NOT within my 'EDIT PHOTOS' link. Definitely need your professional help to have this photo removed. The desciption of the unwanted photo is: A PHOTO THAT CONTAINS MANY FRAMED 'SMALL' MINIATURE PAINTINGS HUNG AGAINST A WALL. THANK YOU! Facebook member, -Catherine Ann Esquivel Katherine Rosenberger 4/11/10 I loved the fact that I kept in touch with more of my relatives, past/present coworkers, and friends from high school on Facebook than on Myspace or Twitter. But I have one MAJOR problem with Facebook. I recently had my account disabled because other individuals had maliciously marked my profile as being "fake". I have done everything corporate has asked me to do to verify the authenticity of my account, and I have been waiting very patiently for my account to be restored. I really don't see why it has to take so long to verify an account's identity. The fact of the matter is that Facebook doesn't care whatsoever! They do not bother to investigate ANYTHING! I'm going back to Myspace - they at least know how to take care of their users!! Kathy Kincaid 4/11/10 Hello first off let me say that I used to like going to facebook.. There on facebook I have found people i havent seen in ages on there, but one day I go there and my facebook account has been DISABLED. I have done what corporate had asked of me but still I cant get in my account. There is no reason why it should take so long to get it back, I did nothing wrong someone made a FAKE profile. All I want is my account back. Thanks, Kathy Kincaid. david johnson specialtopdog@yahoo.com 4/15/10 you close my christian account and now you leave me hanging that is not right MM 4/23/10 I am very displeased, as I do not have a facebook account however someone has made a fake profile with my name and last name with my images of myself and my sister, this needs to be taken action ASAP!! i have contacted every place for facebook I have yet gotten a respond also am I receiving threats from the people who made it, I need that account to be removed and banned from facebook!!! James E. Cole 4/29/10 What a piece of garbage this company is. They don't answer their phone and they don't have a real problem solution resource. I have had a business site hi-jacked and there is no way to even begin a conversation about getting it turned back to my company. This is not an internet business, it's brick and mortar and I am having sales stolen from me because of Facebook's failure to respond to my complaint. Azzara's Gourmet Catering, Inc. Tustin, CA Andrew Whitlock 4/29/10 I have enjoyed FaceBook for many years. However, in the past week someone has undoubtedly hacked into my account. Getting anyone from FaceBook to contact a user is virtually imposible. The "security" program running to authenticate is a joke. Random pictures from my friends accounts are put on the screen and ask who they are. In my case one picture is of a monkey with Big red lips and on the left of the screen is a list of my friends. As cute as this picture is I do not think that ANY of my friends look like this. Another picture that I am to recognize is a picture of a "little girls" wrist. Since ALL of my friends are adults, who could this be? one of their children, grandchildren, neice? Furthermore, how am I supposed to know EVERYONE that my friends know (including their family or extended family)???? Please fix this problem!! Leah Tahiry 4/26/10 I have been trying to resolve the issue of simply changing my password because my account was spoofed. Many of my friends thought they were receiving an email from me, but it was a spoof instead, a very nasty one to boot. I have provided all of the information to FB. It has been three days since I made the initial request. And now I have no way to delete my account or advise my friends of this nasty spoof. This type of response is less than stellar, I would rate it a 0. Sherry 4/27/10 I enjoy Facebook, but have a pet peeve...often I scroll through statuses and find video or link I want to view, but when done, and I hit 'back' it takes me back to the top of the status/news feeds, not to where I left...then I have to re-scroll all the way back to where I was...very annoying!!!!! Please fix! Mariana Zuelsdorf 4/28/10 Facebook has some serious problems. It does not adhere to its own Code of Conduct concerning members. If you use an internal app, such as Playdom/Mobsters 2, there is no opt out. You are on there forever. It has created a box from which people can't escape unless the account is closed. Facebook's responses are poor and there is no way to contact them. I strongly suggest that people consider these problems before signing up for an internal app. I wish I had known. XNC 5/6/10 Many people can be using this social network; however, there is no good customer service support!!!!!!!!!!! I have been subject to herrassment and have a man used my picture to harm me........ I left endless messages and wrote endless e mails so Facebook Co. will desmantle my account as I forgot my password to it and to the e mail address I used at that point. Since no one can give me a hand I have to get hooked to this terrible network, which is causing me more damage than anything else. Therefore a -rating should apply Ronan Lee 5/7/10 Hi Ive been with you at Facebook for a few months now.I found the service excellent but now I wish to leave the site cause I just have had enough. Im a writer and it takes up way to much of my time and I actually believe it causes far to many writers blocks. I have deactivated my account but the trouble is, its still there and I keep returning. I wish for you at Facebook to erase my account entirely,so it will vainsh completly. Im sure you will be able to do this. My email address is: ronanplee@live.ie I would be greatful if you could get back me and let me know where I stand. Kindest Regards, Ronan. shawn meurett 5/9/10 i want to report an application perfect texas holdem on facebook they need to be banned talking very rude to player of there game have many people who can tell you the same. And another thing they are seen to be talking very sexually to kids because they having the power to control the chips because they talk to my niece very sexually and i am pissed i will take legal actions if you guys dont ban them from facebook. they are some of the ruddest people thank you vry much contact me please shawnmeurett28@yahoo.com A. Fuller 5/11/10 I want my account permanently with no retun deactivated!!! James Harris 5/13/10 It is my understanding that you don't allow vulgar language on facebook. There are some people who don't care. How do I report this? This one person sent me an e-mail saying she will speak her mind no matter who it offends. I'm o.k. with this except the foul language. Thank You S F 5/16/10 I don't know 99% of my friends because they are game friends!!!! Why not ask me where I live or my birth date? CD 5/19/10 For a company whose breadth is as large as fb, and as cool an app as it is, there is an abysmal system set in place to respond to problems. Virtually every action from a user must be initiated online via their 'Help Center' page. Since my problem does not fit into their category listing, I was left with one option: pick one and bombard them every day for help. This method got me an email response telling me to go to the 'Help Center' page online. Round and round we go... I have tried to call the company, only to be met by an automated system that is designed to send you through a maze of options - only to be told at the end that they cannot answer your question at this time, and to use the online 'Help Center'. Round and round we go... So, if there is anyone reading this that knows how to change a page creator, or who I contact at fb to get this done, I would sincerely appreciate it. James Fullerton 5/19/10 Someone took my account because I was in Haiti and a spam Facebook came up. When I returned after serving there My account was disabled. I have searched all of your security and clicked on everything to try to get a security code so I can get back into my account and change the password. No answer from Facebook. And I have been working on this for three weeks. HELLO does anyone actually work there? But on the other hand Parade Magazine did an article in the Sunday Paper that listed people and what they make. Hummmm. The owner of Facebook made 3 Billion last year. Good for him, but maybe he should plow a little of that back into helping his users so that the corporate sponsors and game people will have people using his site. If facebook was a brick and mortar business, They would be hanging out a sign that says going out of buseiness because their customer service is not even close to service. I would go out of business having that kind of relationship to my customers. My rating was one star, and only because they don't have negative numbers to use. Thomas J. DeGregorio 5/20/10 I have a serious problem which is on-going. It was a ( proposed ) experiment with the Lawrence ( Massachusetts ) Eagle Tribune involved, also my ( former ) wife Linda Klein ( Linda Kane ), ( Linda DeGregorio ), Dr. Michael Levy, Ph.D. ( my therapist ) of West Andover, Mass ( Drug/Alcohol/Nueroscience ) from Harvard, and possibly others and essentially involved first " Cyripting/Coding " articles in the paper, and then " crawls " on the ABC-TV affiliate WMTW-TV in Portland, ME and on their Facebook Home Pages and mine ( Someone is shifting data around on various other people's pictures ( as friends). Up until a week ago, I also recieved a " Ring-Back " on my home phone number with an un-related number to call ( I would have to call it to get another clue in this experiment /COMCAST. I am asking someone there to look into who is behind the " coding " to the changeing paradigms and be furnished with ALL names and addresses of who is behind this. I did NOT receive a good reply from the Mass Atty General's Office. I am asking your help sincerely as I would like that information,,,and why this experiment...originally designed to re-unite Linda and I after 17 years " actually " took place on March 2/3 in a Salem New Hampshire court room. My original experiment was " How do you re-unite a couple who truly love one another after 17 years, despite a NO-CONTACT order. ( And it happened ), but unfortunately, the experiment continues - I also would like to know who leaves me " BLANK " messages - especially after I put an OLDIES ( 50s ) song on which Linda and I shared for the 10+ years we were married. I honestly would like to end this experiment - BUT need the names of the people behind this. Linda may still work at the Lawrence Eagle Tribune, and they actually were starting and stopping my paper delivery when I asked Linda a question. ( Someone last night took my " THIS I SWEAR " VIDEO and transposed it to under Linda Klein ( the RN and Actress )/put related info about me CCHS - '66 etc and IT INFO. Also, if you read what is under Linda Klein/RN, it mentions Neuroscience ( Dr. Levy ) and a few other clues.?? Please help me and end this ! Thanks, Tom DeGregorio Changma Pabitra 5/28/10 My everyone facebook information is true but why my facebook account is block wthout any information. Pls activate my facebook account as soon as ur possible. Or if u have any complain about my account, pls inform me wy???????? Thanking By Channgma Pabitra(On Facebook) Sam Bass 5/28/10 I'm very disturbed by the unannounced changes Facebook seems to arbitrarily make to the pages. Without notice, both my personal and professional page was changed yesterday afternoon. My profile photo is no longer displayed...none of the profile photos for my friends, fans or anyone writing to my pages are displayed. Please fix my pages and stop meddling. If it ain't broke, don't fiddle with it. Thanks, Sam Bass (Note: I am not the NASCAR illustrator Sam Bass. I am the former Navy Chief and photojournalist Sam Bass. Thanks again.) Sam Bass 5/28/10 I don't want my comments added to my site! I want someone at Facebook to fix my problem!! Kelly Heintz 6/8/10 I have recently had my account hacked. I have contacted Facebook via phone and sent 4 emails to the support team. To date, my account is still compromised. Please direct me to someone who can assist me in resolving this issue. I would recommend setting up a help key for SECURITY/HACKING REPORTING. I have left messages w/ your corporate office. If I do not receive a call back I will be contacting the local news station in Tampa Florida and relaying my issue w/ Facebook. MM 6/9/10 I realize that they Facebook DISABLES your account on their own discretion without looking in to any specific issue, and without any reasonable justification. I still do not know why my account was disabled. I am a sound and solid citizen, and have been nothing less than a gentleman in my interactions with other members on Facebook. I am a licensed mental health professional, and although I use Facebook primarily to stay in contact with many friends from out of State, I also post reassuring and comforting material, such as songs or art for the various groups of people. In other words, none of my material has been disruptive, profane, or what someone may consider "out-of-line" with social norms. I post these materials because in addition to being a psychologist I am also a musician, and a visual artist. It's a great combination for this type of medium. I still do not know why my account was DISABLED, nor have received any type of way to restore my account. The problem-solving menu they provide is circular in nature, and not meant to offer any type of solution to the problem. At this point all I want to have is a reasonable explanation for disabling my account, and I also want to make sure that all my personal information has been either deleted or returned to me. At this point I do not trust the administrators of Facebook with any of my material. MM 6/9/10 I realize that they Facebook DISABLES your account on their own discretion without looking in to any specific issue, and without any reasonable justification. I still do not know why my account was disabled. I am a sound and solid citizen, and have been nothing less than a gentleman in my interactions with other members on Facebook. I am a licensed mental health professional, and although I use Facebook primarily to stay in contact with many friends from out of State, I also post reassuring and comforting material, such as songs or art for the various groups of people. In other words, none of my material has been disruptive, profane, or what someone may consider "out-of-line" with social norms. I post these materials because in addition to being a psychologist I am also a musician, and a visual artist. It's a great combination for this type of medium. I still do not know why my account was DISABLED, nor have received any type of way to restore my account. The problem-solving menu they provide is circular in nature, and not meant to offer any type of solution to the problem. At this point all I want to have is a reasonable explanation for disabling my account, and I also want to make sure that all my personal information has been either deleted or returned to me. At this point I do not trust the administrators of Facebook with any of my material. MM 6/9/10 I realize that they Facebook DISABLES your account on their own discretion without looking in to any specific issue, and without any reasonable justification. I still do not know why my account was disabled. I am a sound and solid citizen, and have been nothing less than a gentleman in my interactions with other members on Facebook. I am a licensed mental health professional, and although I use Facebook primarily to stay in contact with many friends from out of State, I also post reassuring and comforting material, such as songs or art for the various groups of people. In other words, none of my material has been disruptive, profane, or what someone may consider "out-of-line" with social norms. I post these materials because in addition to being a psychologist I am also a musician, and a visual artist. It's a great combination for this type of medium. I still do not know why my account was DISABLED, nor have received any type of way to restore my account. The problem-solving menu they provide is circular in nature, and not meant to offer any type of solution to the problem. At this point all I want to have is a reasonable explanation for disabling my account, and I also want to make sure that all my personal information has been either deleted or returned to me. At this point I do not trust the administrators of Facebook with any of my material. Chuck FLoyd 6/9/10 Facebook shut down my account 6 days ago. Said it was accessed from a different location. I tried tens and tens of times to change my password, did everything in the HELP CENTER under every listing for a phished account. NOTHING FROM FACEBOOK... They send these form letters that say they are checking....they send new security codes that never ever work. Now today, I am finding in my mailbox, From: Facebook, what looks to be a message my from niece Kelly...NO, its pornographic pictures. I called and you can't get help, I left a message, which of course they haven't bothered to respond to. You have beautiful pictures of your Luxurious Offices in Palo ALto on the Web, yet you can't afford to have someone call or help you out when your account is compromised and someone is sending Obscene Pornographic material from my account, looking like it is from you. I can't believe you are no so big, that you just don't care. It's really disgusting the amount of time it takes for you to anwer an email. Six days now and nothing but your computer generated form letters....which we have already done hundreds of times. I think I will try calling my news station in Jacksonville. They have an Anchor that will hellp you resolve problems and when I show him the emails and tell him I can't get any help, maybe he can. They do stories everyday and Facebook, its your turn. Disgusted with your customer care program. Chuck FLoyd MM 6/9/10 My account was disabled without any reason or justification. I am an outstanding citizen who follows society's ethical standards, not because of facebook, but because of my personality structure and my profession. I am a psychologist by profession and adhere to their standards of behaviors. I attempted to contact you several times in writing and by calling your corporate office at no avail. You have not made any attempts to return my contacts nor did you offer any explanation for your behaviors. Consequently, I wrote to the FTC, and now in the process of filing for a Class Action Law Suit against Facebook. I advice to you is that you contact me, either reinstate the account or at least give an explanation for such action against my account. I also suggest that you post the previous review I wrote on this page regarding this same issue. Tim Bates 9/6/10 me and over 100,000 other people have been trying to add real life friends forever now and you wont let us. please explain and apologize and fix the problem. Isaac Maine 6/16/10 Dear Sir, Madam, I tried to reach Facebook in different ways (phone, email) because my account got disabled by mistake. I didn't abuse facebook in any possible way!!! I really don't know why Facebook disabled my account. It is clear Facebook has made a mistake & is acting in this way against all free rights of social networking. The only "wrong" thing I can imagine is that I sent a mail to all attending people seperately (because for me, this is much more professional). But even then, if people say they are attending & you send them a mail, this has absolutely nothing to see with spamming or whatsoever. So I ask you to reactivate my account because I am in urgent need of my facebook page. Please reply, I am waiting for an professional answer. Thx Best Regards, Isaac Maine (panta-pura@hotmail.com) PS: also a second account (on my friend's name) got disabled! Without she did anything! Is this your way of looking at a social world? Shame on you! Hampton Holloway 6/11/10 Hello. My name is Hampton Holloway. I'm writing to you because I have one particular problem on Facebook. I'm impress with the changes to Facebook in the last nine months, but there's one flaw that I'm dealing with on a regular basis. I'm an amateur screenwriter for over 4 and a half years and now I'm using the "Notes" application as a blog and the reactions and comments that I get on Facebook with my "Notes" is wonderful. However, my problem that I have with the "Notes" application are as follows: 1) If by any time I need to write a new note to add to my other previous notes, they are sometimes a bug that will go to "Notes" then "Tag Notes". You probably get that recently from members of Facebook who had wrote you recently before me. 2) When I make a mistake and I have to edit my note I posted three weeks before, after I saved it, it shows the updated date instead of the date it was first posted. If they can come up with a way to fix these bugs, everything would be fine. Thank you for your time. Lesley Lupo 6/16/10 Last Friday, the 11th June, I tried to access my Facebook page but it would not let me sign in. The Facebook page said for my protection, I have to verify who I am. It said it is not a computer that it knows. How is that possible that I cannot access from Facebook from different computers now? In order to verify who I am, I had to identify people in ten different pictures. BIG problem! I play ZooWorld and have 3000 friends all over the world that I do not specifically know and I cannot possibly match every friend’s name to one of their tagged photos! I failed and was given the option of having a security code sent to my mobile number. I typed it into the little box and it would not go through. I kept getting put back on the page of requesting the security code. I tried for two hours and finally shut it off. I thought maybe with all these new securities it was a glitch which would be fixed. But Facebook will still not let me sign in, asking me to, again, verify who I am, and I am back in the same horrible boat of having to identify people I do not know and being sent a code that does not work when I type it in or even cut and paste it in. HELP! My email for the Facebook account is lesleylupo85749@gmail.com. I also have my Facebook page of Surf’n Seeds, a Middle Grade book I have written and have over 1400 friends on that from my Zooworld friends. I am building that up as I am unpublished and trying to find an agent. All the agents are impressed with lots of Facebook fans so I have spent the last 4 months playing Zooworld and getting Facebook friends from all over the world. I have been on the help page for hours, reading every possible page to see if anything addresses this problem. In order to get onto some answers, I have to log in and always hit the roadblock. I appreciate the pains Facebook take to protect us from hackers, but this is too much. On the “I’ve been hacked page” they emailed me a link which led me to a page that said, “Sorry, no access.” I emailed them back, this Facebook Team, and have yet to hear back 48 hours later. I cannot seem to contact a human, all I get is form answers. Where is the customer service? The Facebook Team solutions are standard answers on form letters referring me back to the Help page saying all the answers are there, and they are not. I cannot imagine why I need to be verified, but at least they should have a way to verify myself without having to identify random tagged photos from every ZooWorld friend. One tagged photo was a birthday card! Anyone who has more than 300 friends will have this problem which seems to be occurring due to all the blogs I see about this Roadblock that has been set up. Gina S. Layug 6/15/10 OK- I have been in the computer n internet industry for 20 years including working in silicon valley n I work w/ linux solaris sun mac n various os from windows n very aware of security issues. I am no novice at this stuff. First of all- I have enjoyed FB for the most part n do not complain about glitches here n there- am very familiar w/ them n unavoidable. I was trying to set up my FB on my windows 7 laptop today n was presented w/ those various pictures that my friend post. First off---it's not just pics of their profiles, but various pics they put up on their wall- w/ many friends n I only have 162 friends, I'm suppose to remember every single one of those? when I don't even remember what I had for breakfast????? AND I HAVE A GREAT MEMORY!!!! But really???????????? SERIOUSLY???????? n can only try every hour? What happened to the normal security question???? I would like my account back please!!! AND of course- there is no one to call or e-mail---A bank is easier than this!!!! my account on fb is gs_layug@hotmail.com as is my e-mail- Thank you Toni 6/17/10 I cannot believe that it is so hard just to send facebook a question!!! I am very frustrated.... I have a problem with my daughters page being hacked into.The problem being is that she passed away 10 mnths ago..I asked if it was possible for me to have info so i could take over her page as i have no idea of email and password..If i had it, then i could monitor who is trying to access it..I have spoken to police here in my hometown, but have heard nothing back...I should not have to go through all of this rubbish..and would appreciate that someone from the head office could at least email me, and try and help..Toni paul M 6/18/10 Why did I see my Skype account on Facebook , you had no rights to access my Skype account . I will talk to the States Attorney about that situation. It is a serious offense for me. Laby C Ribbott 7/22/10 I got a message that my behavior violated Facebook's Statement of Rights and Responsibilities and my account got cancel. Do there is other people that I can talk about this unfair practice?. I send a reply to info+ynjl1rq@support.facebook.com, what I received in return was a canned message with no sensible explanation. What happen to the motto of " to make the world a more open place by helping people connect and share. By giving the people the power to share and makes the world more open and connected” that so much you preach. Sad to say that this are empty words lacking of any meaning. What happen to the freedom to share and connect, freedom of fundamental service, or a transparent process…...or those also are empty words, I only hope that someone do justice to this , my email is (labclinicoribot@gmail.com) , hope that one day I can continue to be connected with other people and use what was suppose to be a great tool of communication. Sad day in deep it is.... Laby Baron Dr. Antonio Massimo Massa 6/21/10 Dear Sir/Madam, You have disabled my facebook without giving me a reason. Today is June 21st and the disconnection happened last week on Friday June 17th. I have replied to your email using my email address which is: massadigalugnano@comcast.net I have also been trying to call your number but very disappointing because your recording says that we need to put in writing, using emails, to contact you but as I stated above it has been five days and there is no reply to my enquiry. I don't particular care whether you disconnect me for ever from your site, because I will notify my friends throught out the world that you are a not very reliable site for privacy and to exchange messages or photographs...I only would like to be able to be disconnected so no one can leave messages whereby I am unable to answer. I hope I have made sense to you and my complaint find its consistency. Thank you. Baron Dr. Antonio Massimo Massa Kim Balestire 6/24/10 I am writing because it has been almost a month since I have been without my Facebook. My acct was disabled and was asked to verify several things and to send a copy of my ID to show who I am. I still have not heard anything at all in response to anything. Please, get back to me as soon as possible! This is very upsetting. I am now concerned because I sent a copy of my personal ID and it is floating around. Todd brion 6/24/10 How in gods name does Facebook expect a person to answer security questions based on their facebook friends whom most are added as support for Zynga Games platforms and the account holder cannot recognize every photo that person has or all their personal information. This is a poor security system that locks out a valid user for literally no good reason at all. It really shows the blatant incompetency of a system which operates based on corporate uninformed decisions rather than common sense. The overall approach is hurting Facebook as a company. J;uliet George 6/30/10 Tonight, when I tried to share a URL as a link to a shoe company that I thought would be of interest to a friend of my family's, I received a very dire and harshly worded warning from Facebook, as if I had committed a nasty crime and needed to have my hand slapped. Good grief! It was just a link to a shoemaker!!!! I do not deserve to receive an automated message in which I am threatened with being ousted from Facebook and accused of sending "abusive" material to someone. I was also told that I tried to send it too quickly. ??? Never in my life have I sent, said, written, or done anything that could possibly be construed as abusive. Now I am feeling intimidated, afraid to try to put any link into a Facebook message. Who knows when I will be tossed out on my ear because something did not pass your filters. Why not just inform me that it was not a URL that could be posted? Again -- it was a site for shoes. I see by the messages above here that many others are experiencing frustration and, like me, finding no way to communicate with your representatives. My husband told me that "they can do anything they want, because they are Facebook." If you set up a company that serves to help people find each other, to conveniently communicate with each other, to create community, to connect with others who share interests, concern for causes, common backgrounds, etc., and shut yourselves away behind a wall of automated guardians at the gates, then you are not truly serving the participants. I read that your staff has moved to larger, better headquarters. Please upgrade and expand your members' services department so that people do not turn against you and go away. Arrogance will not be an asset over the long run. Thomas Wilson 7/27/10 you tell me my account has been hacked but in turn you don't tell me how i can get it back? Fiaz Hasan 7/24/10 I have been Disabled for adding friends. I never send a friend request unless it's a Facebook suggestion. As I know, I have not abused anyone collectively or individually. If I have offended anyone, I regret that and apologize for it. and I sincerely say that i am not going to add anyone else. How can I clear this disable and make it enable. It is such nice tool with lot of infomation, I request you sincerely to enable my account Thanks for your attention to this problem. you can contact me @ mhasan_1965@yahoo.com Dingdong Ch 7/28/10 I am using facebook frm many months but i am in problem now bcoz my account have blcoked for adding new friends. i cant add new friends now. plz help me and tell me why am blocked for adding new friends and how i can add new friends and how i Unblocked my self. plz allow me to adding new friends. thnkx if any help me. Mohsin Aslam 7/25/10 I dont understand why my account is disabled. facebook is a good way to connect through friends but since it is disabled for some wierd reasons i have been not in touch with my friends and now i am hating this please fix this asap. would be thankful mohsindegr8@hotmail.com Mohsin Aslam mike cordon 7/12/10 Caution: This company does not do what they say they will. I contacted them via the phone,concerning a scam situation and spoke to a live person in billing, gave them the web address and all infomation with in 15min of the incident. They said would have Tectnical look into it and would respond back to me with-in 48hrs, it has now been 2weeks with no response. Like the old saying: customer no service. any response: mcordon1@cox.net ron deaton 7/9/10 i have only one question i need to speak to some from the main office abought problem with face book.i was adding friends when i was blocked for no good reason .why dont you adress the problem let people like me be able to defend or self for being block for no good reason all i did was add people i acused of bothering theme this not true this just not right way you treat us who use face book i thought it was for finding keepong in touch with friends you need to fix this thanks ron deaton Don 7/14/10 I am trying to help Facebook and its consumers get together. It seems that there is no way we can get live people or at the very least someone to listen to our problems. The immediate problem is that I and thousands of others are being blocked for adding friends.I don't know what a social network is that disrupts social networking. If you want to charge after 5000 friends or when someone adds too many friends just say so. But nobody seems to know what is going on. I predicted the fall of AOL and other companies. I hope you can fix this. If you are making billions of dollars and have millions of users, there should be some money going back into the company to assure that it continues. I have the feeling you are being hacked and don't know it. No company acts this way to its customers. Pat Menken 7/14/10 Facebook has several fun "neighborly" games. Many of these games require adding neighbors in order for you to advance in the game. While this is somewhat of a little inconvenience, I was able to find forums for my game and I started adding friends from the list of people wanting neighbors in my game. After adding about 5 or so, Facebook blocked me from adding more friends and it was several days before I could finally start adding them again. So today I was finally able to start adding again and the same thing happened. It's like they have this rule that you cant add 5 friends quickly, and if you do, you have to wait 5 days before you can add more. Facebook games thrive off of having neighbors, and neighbors can only be added from people who are in your friends list. The Help Center states that they wont tell us the acceptable rate. It also states that it won't let us know the exact amount of time we are blocked. Imagine if someone worked for a company and when he asked the boss about being promoted to an opening position, the boss responded "you are hereby suspended and will not get pay and not be able to apply for any positions within the company until further notice". I mean, please tell us a rate at which is acceptable so we dont get frustrated from being continually blocked, please tell us how long we are blocked. Please try to work with us (by phone, email, or wahtever method is available). Please consider that by blocking (and frustrating) your users, you may end up not having users or even having people recommend AGAINST facebook. Keep in mind that since the games REQUIRE neighbors for advancement, then it is required for people to be able to add friends so they can have neighbors. If you want an example of a "neighborly" game, check out "My Empire" or "Vinyl City" or "Frontierville" or "My Tribe" or "Famrville", etc... there are several. If you check the Better Business Bureau and several forums online. Many of us are frustrated at the lack of response we get from Facebook. And in this economy, you would be a hero if you hired a call center and put several people to work in this bad economy. Here in Oklahoma City, we have several buildings to support a call center (such as where AOL moved out). Customers could then talk to real people and figure out answers. I, myself have experience in call centers and would be glad to help you in this endeavor. Either way, please consider the frustration you are now causing your customers and how the loss of customers could end up financially hurting business. How would advertisers feel if you slowly started losing customers as they watched the numbers spiral downward ? Lance King 7/14/10 Have used and Loved your site for the last few months, as a musician that has a lot of friends and fans it has been amazing until yesterday when I found you were posting everyones phone numbers without letting anyone know that this would be public information, and today after posting this on my page yesterday, low and behold I get blocked from being able to ACCEPT friend requests sent to me... Mind you I'm not out requesting, these are people that have requested to be accepted, and all I was doing is accepting fans/friends today and on the 9th one after a few warnings I get a notification I'm blocked for possibly annoying people ??? Get your bots programmed better boys an girls. I mean if was requesting too many perhaps, but accepting requests that have been sent to me? C'mon people. Juan 7/15/10 I have lived in over 26 cities, 12 different schools, 16 different jobs, and have over 2000 friends, and everytime I find many of them in a group and try to add them, your system tells me that i'm engaging in unacceptable behavior and have to slow down...isnt the goal of facebook to connect with the people you know???? what's the deal? I already had one account disabled/deleted and lost irreplaceable pictures of my daughter and deceased grandmother that did not have on my computer. your system says that the reason was not appealable but never told me why. Bonnie Friesen 7/15/10 I used to love facebook..but I don't understand what u r doing now. This is supposed to be a place to connect with friends and meet new ones...but when I try to do this you block me for days for no reason. I am not doing anything wrong...I never abuse the system. I wish you would not pick on us nice people...please spend your valuable time blocking the people who really are making problems. Please fix the problem. There are so many people in the same state as I am. Do you want us all to quit facebook? Is that your plan? I would really appreciate an answer. Thank u. hi 7/15/10 hi i was blocked to add new friends for 2 days now?give the reason please dean reed 7/15/10 why put a block on the add friends bit when there's a IGNOR button if they don't wish to add people and plus why put games on there in which you need to add more and more people when you put a limit to how many people that you can add , the last time i add''d someone was 2 days ago and i am still blocked. you really didnt think about that bit fully did you ???? Patricia San Pedro 7/15/10 There's a BIG problem adding new friends. I want to add a friend. He wants to add me. The feature is not working between us. HELP. I am: Patricia San Pedro (pat@sanpedroproductions.com. He is: Patricio Madariaga Leighton pmadariagaleighton@gmail.com Thank you. Pat Sandi Louise Baker 7/15/10 It seems like a lot of people are getting blocked from adding friends. I did not even get a warning to slow down it just stopped me. It said two hours to two days and it has been three days. Why is this happening to so many people. Can we get this issue fixed please polarbearcubs@hotmail.com Thanks Abuse of Power 7/15/10 What is abusive about responding to a friend request? This makes no sense????? Its an abuse of power not to allow someone to respond to a friend request. Steve Smith 7/15/10 What is up with blocking people from adding friends? Today I was responding to a "friend request",,,,,mind you, "I" did not initiate this request, another person did. The second I clicked on confirm, I was immediately blocked.............what the hell? Is this a social site or not? How long will I be blocked? I could understand it if I was randomly adding hundreds of unknown people daily but I am not. What is up with you guys? Vicki Garrett 7/15/10 I was blocked from adding friends that facebook suggested. Since this seems to be a problem for a multitude of people. I for one would like to know what is the point of inviting friends when you block us from adding them. I am over 50 years of age and throughout my lifetime I have many more friends then what you are allowing. I know of several hundred people who would consider going with a different group if this is the kind of thing we can expect from facebook. Maureen Brockson 7/15/10 I first join Facebook, to keep in touch with my daughter,she just got back from Afghanistan. First, You would not let me talk to her online, it just work for a little while. A couple of time, you would not let me contact her, on her page. One time, you actually block me from contacting her, until she went off Facebook. I used to play your games, I deleated about ten of them.That was over a month ago. I started to come back to Facebook. I join the Viking Clan and their forum. I tried to use the official add me/ and join my clan. The first person I use, a warning pop up saying I would be ban, if I didn't slow down making friends, Just before this, I had a friend request, on the confirmation page,I confirm it. You put 4 more friends for me to request freindship. I clck on one, I got a security box. I click on the second one, I recieve a warning. I click on the third, I was told that I was abusing others, by requesting friends. the forth, you put another security box warning, told me to copy the words, but you did not have any words in the box.I have a question, If you don't want me to make friends, why are you having me confirm them. You have a Official add me site, why can some people use it,and other you ban for using it. How come , I see people making up to 20 friends, a day on the home page, and they are not ban. And finally, why did you block me from contact with my daughter, when she was serving our country. She was contacting me. MD. ABDULLAH AL MAMUN 7/16/10 HELLO,, FACEBOOK AUTHORITY MAY BE BE MY ACCOUNT WAS DISABLED... SO NOW I WANTED TO MY ACCOUNT ENABLED PLSS Mark Lim 7/16/10 I have been blocked from adding friends. It has been a few days and i still could not add friends. What should i do? mark_lim1981@hotmail.com Vicci de la Harpe 7/16/10 Right. I work for a non-governmental organisation. We have selected a 'profile' for our organisation as it is easier to contact people using a profile than it is using a page or group - we use the 'chat' facility to keep in touch with our friends & fans in order to co-ordinate volunteering and fundraising events. We need as many friends as possible, but Facebook is now paranoid about us adding friends and threatens us with being kicked off after just one friend invite now. Even if we add 'suggested' friends or try to accept friend requests it does this. It tells us it is 'annoying'to other users which is the most ridiculous thing I've heard. How can it be annoying when people will receive ONE friend request from us, accept or ignore it, and then not hear from us again if they ignore it? It's stupid, it's irritating and it needs to be changed. People can think for themselves and can accept or ignore friend requests without Facebook having to think or decide for them. A simple "cannot request again" should be in place if somebody ignores a friend request so that they aren't continually hassled to be friends. Nothing more. Facebook 'creators' and managers should see to this problem ASAP as it is clearly making a lot of people angry. PLEASE, it needs to be changed! dave m 7/16/10 i personaly don't believe FB reads these post to problems here,especialy the problem of being blocked for adding what they claim are to many friend requests, otherwise they would have come up with a solution by now for as long as this problem has been going on. they themselves have created this problem for creating FB apps that promotes this kind of so called behavoir. whether you are new or just playing one of their apps you will get blocked for trying to add friends. it sounds like a good opportunity for someone to start up another social netwoking site. since they started to allow advertisers now, i have to put up with that crap on every page now. i say, who is the spammers now (FB), i don't even get a friend request to accept or decline that junk. i will leave it at that. Judi Davis 7/16/10 I can not find my husband on my friends list. He has been taken off, but NOT by me. He is also missing from a number of our friends. I can't see him on facebook at all. I can't send him gifts or receive any from him. Sometimes when I go in he is there, but most times he is not. My e-mail is jjembroid@verizon.net. My husbands name is John Davis Sr. His son is on as John Davis. Please try to fix this. Amedee Cleland 7/16/10 I was adding friends to further advance my position in Verdonia when I got a violation saying I offended a person by adding them. I did not offend anyone. They gave their email for me to add them and I also had 2 invite 2 people to FB also to further my case in Verdonia. Please fix this as I play almost every game u have and I must have my friend invite to further myself in all my games. Also too it would be a great thing that u have better service to all of us players that end up having complaints or suggestions to you all to further better FB for all it's users and players. Why ask us to add and invite when u disable us from inviting. Is this a social site or is it some kind of joke that you would ask us to invite friends then disable us ? Please fix this problem. I will not pay anything while allt his is going on. My email is ladiehawke1971@yahoo.com Please email me with a response. jin kazama 7/16/10 Greetings of peace. I would like to inquire what is happening on facebook, when i added someone of only one person and is saying "engaging in annoying/abusive behavior for sending out friends requests too fast" and after i was blocked i dunno how long it will be. Can you guys fix it? Goodluck and more power Thanks Brian Bentley 7/17/10 I just recieved a warning that I was over using the friend request. I almost never send a friend request unless it's a Facebook suggestion. If there's a problem with that, Facebook should limit it's suggestions. Chris Inama 7/18/10 Query: I have been blocked since Friday, July 16, from adding friends. As far as I know, I have not abused anyone collectively or individually. If I have offended anyone, I regret that and apologize for it. For the past two days, I have been able to confirm one friend request sent to me, and then I cannot add anyone else. The system continues to recommend friends to me, but I cannot invite any of them. How can I clear this block. Thanks for your attention to this problem. Sincerely, Chris Inama cinama@ggu.edu Samer 7/18/10 It seems like a lot of people are getting blocked from adding friends. I did not even get a warning to slow down it just stopped me. It said two hours to two days and it has been three days. Why is this happening to so many people. Can we get this issue fixed please samerpasha@hotmail.com Thanks BRANDYE STEPHENS 7/19/10 i AM DISABLED WITH A SEIZURE DISORDER. i CANNOT REMEMBER FACES AND DATES DUE TO THE SEIZURES. YOUR NEW PHOTO ID LOG-IN HAS ME LOCKED OUT.i HAVE OVER 3000 FRIENDS. i WILL NEVER BE ABLE TO REMEMBER THEM. i HAVE BEEN TRYING FOR 5 DAYS NOW TO GET BACK IN. i HAVE WRITTEN A REPORT SEVERAL TIMES A DAY EACH DAY AND NO ONE HAS EVEN BOTHERED TO RESPOND. i HAVE SPENT OVER 300 DOLLARS IN LESS THAN 2 MONTH ON YOUR GAMES. AS HAS MY HUSBAND RAYMOND CARMICKLE. YOU TOOK OUR MONEY BUT THEN LOCK ME OUT OF MY ACCOUNT LIKE THIS. IT IS WRONG ON SO MANY LEVELS AND MIGHT EVEN BE ILLEGAL. i WILL BE FINDING OUT WEDNESDAY WHEN I TALK TO MY LAWYER IF I AM NOT BACK ON MY ACCOUNT OR AT THE VERY LEAST SOMEONE BOTHERS TO GET BACK TO ME. i HAVE ALWAYS LOVED FACEBOOK UNTIL NOW.fIX THIS ISSUE AND DO IT SOON. 5 DAYS IS MORE THAN ENOUGH TIME TO RETURN MY MANY MESSAGES TO SAPORT!!!! Chipettes Sale 7/19/10 Hi, we are blocked from adding friends because last time we already added lots of friends. It happened 3 days ago and we are still blocked...help us to fix this problem. Our email address is chipettessale@yahoo.com Thank you so much ^_^ Chipettes-Team Lisa Bounds 7/20/10 I was blocked again from adding friends after only sending 3 invites, just like last time. That is in no way abuse of the system. This needs to be fixed and there is no excuse, getting this message after 3 invites. I could understand 30, but 3. william galjour 7/20/10 I have about 2360 friends for the games on facebook.but I have been blocked from adding friends.how do I add friends without getting the block.I do not spam, do I need to add a few a weak or month? please let me know how to add friends without getting my acct closed and or blocked.THANK YOU...William. Mark Sykes 7/25/10 I advertised on Facebook for my business on July 19 and July 20 for a 24 hour sale. Within less than 24 hours, I received a report from Facebook stating that 79 people clicked on my ad on the 19th, and 69 on the 20th. However, my Google analytics report only shows 16 people visited my site on either day. Far less than the number Facebook claims click on my ad, which is supposed to take the person directly to my site. Since then, I have had numerous emails with Xander, Facebook Ads Support , from payment operations. First he sent me the exact same computer generated response FOUR times, responded with details that didn't deal with my question, and now is telling me that the Google report he asked for is not detailed enough. In addition, now he is saying that if someone "Likes" my ad, that counts as a click! That is not what I PAID for! I paid for CLICKS! And those clicks are supposed to take the person directly to my site. I have provide unequivocal proof that only 16 people per day visited my site on the 19th and the 20th, which is a far cry from the numbers Facebook claims clicked on my ad. I have requested a refund numerous times, but Xander comes up with one reason after another not refund my $80. It's $80 Facebook!! You make millions! Now, I am taking this matter up with the FCC for fraud! TAKE MY ADVISE, DO NOT ADVERTISE ON FACEBOOK, IT IS A SCAM! Faiqa Khan 7/26/10 Hi there, My brother's facebook account has been disabled since last 10 days days. He filled the "Disabled By Mistake" form and requested them to enable his account. After few hours he got an email from them. They said reply to this email to verify this is your personal email address and we will get back to you soon. Its been 10 days now and he haven't got any response from them. They should at least send an email to user to tell him why they are doing so. Its so frustrating that facebook is such a famous community website but there support is not satisfactory. I apologize for any problems and inconveniences caused. If you can ,please help him to enable his account. He has so many contacts in there. I shall be very thankful for this this kind favor. My Brother's Id : muhammad.bilaal@hotmail.com Regards, Faiqa Khan thanuka 7/26/10 my acount also has been blocked.my email is thanuka2002@yahoo.com. Please can some one tell me how to enable the account. This is not nice. Manny (colokid_500@hotmail.com 7/26/10 Hi, my problem with this site has just started happening. My account has been compromised and I have tried to remedy this problem many times. I'm using the online techniques to solve this problem and it works for a day or two. someone jeeps changing my password and this does not allow me to open my account. Some one please help. Manuel Lopez Manny (colokid_500@hotmail.com 7/26/10 Hi, my problem with this site has just started happening. My account has been compromised and I have tried to remedy this problem many times. I'm using the online techniques to solve this problem and it works for a day or two. someone jeeps changing my password and this does not allow me to open my account. Some one please help. Manuel Lopez Cy Denn (Cyril Joseph Denn) 7/29/10 I am confused....every time I try to add a couple of friends I am blocked from adding friends for days....why is this happening..... Black 7/29/10 Look all i want to do is add friends. Why is that annoying towards others? They are my friends and whats wrong with me adding them? Isn't that the whole reason why face book started, so we can all get in touch with our families and friends. So why block me for adding them? I am pretty sure they would be pleased to sign in and get a friend request! So could you please unblock me from adding my friends! CL 7/30/10 I have been using FB for awhile. Thought it was safe to use. One day I open my home email account to open a message I got from a friend from FB. Well, a virus got into my email and FB. Now messages have been going out from me to my friends that are not from me. I canceled/ disabled my account and deleted anythinging I could with in FB. Now I get emails from FB saying welcome back. Great security your system has. I will never use this site again. Paris 8/19/10 I'mwriting in concerns of my account being disabled. Although it says my account was disabled because of a "fake name", there's nothing fake about my name (Paris Beavers) other than the "EroticExotic" I use in place of my middle name as everyone else does too. I've reported many people on my friends list who ACTUALLY have fake names and nothing has happened to their accounts. I'm innocent; I've done nothing wrong. I'm 12 days away from my 18th birthday and would like to have my account reactivated before the 25th so I can receive birthday wall posts. I also feel you all shouldn't completely disable someones account, you should just disable them from being able to log in instead of them completely disappearing from being searched on Facebook while they wait days, and even WEEKS to be reactivated. A warning should also be given. Facebook is the only way I can keep up with most of my friends since most have gone off to college. Please make haste in reactivating my account. Thank you. Spahn Brimstone 7/31/10 Get rid of that annoying block mechanism when adding friends. I add a few friends then I'm blocked from adding anymore. What's the point of you suggesting friends then block us when we use that feature. Idiots. Nosi 8/1/10 FB Block My Account to add friends, It's Been Several Days!!! Why Still Block My Account?? I Don't Uderstand Why My FB Account be Blocked??? It's Annoying, i Have Lots of Friends and relates. I WONDER How Can Others Having THOUSANDS of friends, WHILE i was Just blocked after adding only FEW peoples I Know as MY FRIENDS AND FAMILY????????????????????????????? And My Question is, Why Do you keep suggest friend for me then?????????????????????? CAN YOU PLEASE TAKE NOTE THIS??????? Rockee Berlin 8/2/10 I just started using a computer along with fb in April 2010. I took on people I actually knew and a few I had known as aquaintences decades ago. I enjoyed the posts submitted by the various friends on my list. I accidentally befriended a nut who befiended my abusive ex husband and I have had the worst time trying to get rid of them. I looked up cyberbullying on your help center, you mention teenager's, not middle aged weirdos.I bumped people, made desperate appeals to stop it. In the confusion I lost one of my favorite people. I avoided fb. I received an urgent message fron 1200 miles away regarding my grandaughter. I almost dropped my fb prior to the message. I flew out and I have the child. She is safe thanks to fb.My neice who is a big fb fan and who will be receiving her Doctorate soon in Child Psychology informs me that Hijacking or cyberbullying is illegal is that so? What do I do? I don't wish to leave facebook or take on a secret identity. The mischeif has calmed down for tthe time being. The last friend who decided to join in the fraternity razing was bumped on Jul.19th. I'm waiting for the next onslaught. ta 8/2/10 facebook suck because i got bloked and i did not even do anything i had lots of frieds and im not fista add them all again Janet G. Cull 8/2/10 I've gotten fictitious messages when trying to log in to my account, I've tried to notify the help desk, and I've followed instructions to fix it (but were they even from the real Facebook? I don't know anymore because I've gotten so much junk-stuff because of this phishing thing!). I've tried to ask about shutting down my account, but cannot get a reply from anyone at FB. I just want to shut down my account, and can't even get in to do that! VERY FRUSTRATING. For the size and power FB seems to wield I think it's crazy that there's no such thing as real help. I'm sorry I ever signed up, though it was good while it lasted. I don't suppose it's even possible to get all the way out, is it?! Lester Herring 8/19/10 I cannot believe that after all of these comments and complaints that people have made, mostly in regards to the same issue (which is same as mine), that Facebook has not done SOMETHING different -- something to start showing a professional concern for their customers. You will nOT be able to stay in business for long like this... Once again, I am requesting...demanding a response be given to be to my multiple requests for re-instatement of my facebook account, as well as an explanation as to why it was ever disbled to begin with. My email is: L240LH@aol.com Marek Crump 8/23/10 My account was disabled for supposedly sending and recieving to many friend requests... That is an unfair rule it got to the point where i was accepting around 30 requests a day and sending maybe one or two and i got disabled for that. Not right at all there needs to be some major adjustments. Jim 8/4/10 The only thing in FB's way from having a 5 star rating is the limited posting space. Limiting us to 420 characters is so 1950's. 420 characters equates to 4 1/3 sentences. Give us 1,200 characters please and improve your rating :) 1,200 is only 13 sentences. Come on! Let's do it! Together we will make a better FB. Promise! Jazmyn 8/23/10 Hello my name is Jazmyn and my facebook was disabled abut week ago and i have no idea why. All my information is correct. I went on facebook totally fine and then like an hour later it said i was disabled. I was just wondering what happened and if it can be undone. Thank you so very much. Please contact me at my email fallingstar100@hotmail.com so that you can fix my facebook. Thank you, Jazmyn ALBERT CLAUDE PARKER 8/9/10 DEAR FACEBOOK CORPORATE, I AM A RELATIVELY NEW MEMBER. MANY OF MY FRIENDS (COMMON FOLK TO LAW ENFORCEMENT)ARE FACEBOOK MEMBERS THEMSELVES, WHOM I THANK FOR INVITING ME TO JOIN. HOWEVER, AND REGRETTABLY, I HAVE BEEN MADE TO FEEL UNCOMFORTABLE BY FACEBOOK FOR SENDING ME WARNINGS (TWO OF THEM ALREADY!!!) FOR MERELY INVITING OTHERS TO BE MY FRIEND OR RESPONDING TO OTHERS WHO REQUEST MY FRIENDSHIP. FACEBOOK INDICATED THAT I WAS ENGAGED IN ACTIVITY THAT MAY BE REGARDED AS MAKING PEOPLE UNCOMFORTABLE! I DON'T UNDERSTAND THIS AT ALL! NOW I AM AFRAID TO ASK ANYONE FOR FRIENDSHIP OR TO RESPOND TO OTHERS' REQUESTS. WHAT SHOULD I DO UNDER CIRCUMSTANCES LIKE THIS? Lourdes Metz 8/18/10 PLEASE HELP! I have problems with 2 of my facebook accounts, however, no one helps me and as of today, I can't get into my those 2 accounts. Every time I sent them an email they send me an automatic reply and that soon someone will be in contact with me. Other emails are to click on the link they're sending me so that my problems are resolved, however, when I click it give me "sorry this page is no longer in use" and many other messages, but my problems keep going and going. I have my father in Cuba whom I haven't seen since 1973 and for the first time I was able to get someone to know about my dad, however, now I can't get into my account. Please contact me at my personal email address and I'll send you the screenshots of the 2 issues I have with my 2 accounts. Thank you, Lourdes Metz lourdesmz@gmail.com Mathea L. Cooks 8/9/10 Dear Facebook Corporate i have been violated harrased attacted abused an more i was at some so called friends house an they took pictures of me an created a unarthorized account in my name an when i left an went home they hacked my page an start getting me into it with a whole lot of people an writeing a lot of untrue information about me an i was told to contact facebook corporate in reguards of the situation for further assistance from Detective Jimenez @ phone number 13144286822 so if u would please contact me back @ 6185093212 or by email mathea22@gmail.com thank you verry much . DINA NEMES 8/10/10 do not block me from contacting people I am in business to get as many people as possiable to make my business grow, thats what singers do, thank you Dina Dimitrius Persley 8/10/10 For people that have disabled email me @ emaildimitrius@aol.com I don't know what to do they disable my account almost a week ago.. and Im waiting for a response but nothing and after reading the prev comments it's been months and some people still haven't got a email back. Sooo what should I do please email me folks I don't expect face book to respond to my request. Sad thing is I have a fan page for a huge artist and spent over $100 on advertising on face book and now that money is down the drain because I've been disabled it's sad facebook because I was going to give you more money in advertising. Bottom line when it comes to adding friends myspace is the key but if you just want to stick with the same 5 friends then face book is what's best. Jason 8/16/10 I have a serious problem with the facbook,My facebook account has been disabled by the facebook team and I don't know why it was disabled and the problem is getting wrost day by day waiting for the facebook team to fix my account.I have all my correct information on my profile but I don't know why am i disabled,So i request Facebook to plz solve my problem as I have so many important contacts on my profile..why are there so many complaints from so many people unanswered on here when i get several fake ipod ipad iphone scam spams sent to me and I am a genuine user what ? come on this is shamefull jasonwallace_2000@yahoo.com craig johnson 8/12/10 My password keeps going back to the orinal =, some one keeps accessing my account and removes friends and there is no place to contact facebook to tell them the problem poor way to run a buisness (think) Jiy Singh 8/13/10 my account was disabled, i last use it around 08:00am 12/08/10 vir facebook mobile. iv had no warnings and i have NOT violated any of the facebook's statments of rights.. i find it harsh that one should have to be put through this without warning or meaning! Romy Naajmeddine 8/16/10 why the hell am i getting this now? i log in sometimes from home and mostly i am logged in from work, now i dont know what is going on.. if there is an issue why doesnt facebook send a confirmation email that we can answer and confirm our location? it is very disheartening when i am on it between work tasks all day keeping in touch with some friends while also making new ones! Please review recent activity on your Facebook account. Your account was recently accessed from a location we're not familiar with. For your protection, please review your recent activity to make sure no one is using your Facebook account without permission. Reviewing your activity takes just a few moments. We'll start by asking you a couple of questions to confirm that this is your account. (If we recognize your computer, you'll be able to skip this step.) amir 8/14/10 I have less than 400 friends on Facebook and when I try to add a new friend once I click the button it says this exactly: "Friend Limit Reached. Sorry, you cannot add any more friends or fan more pages without removing some first." asim 8/15/10 I have a serious problem with the facbook,My facebook account has been disabled by the facebook team and I don't know why it was disabled and the problem is getting wrost day by day waiting for the facebook team to fix my account.I have all my correct information on my profile but I don't know why am i disabled,So i request Facebook to plz solve my problem as I have so many important contacts on my profile... If facebook have any questions regarding my account can mail me at asim_thedon@yahoo.co.in Regards Asim Farooqui(Name on Facebook profile) DINA NEMES/COUNTRY SINGER 8/25/10 I have been adding freinds from mutual friends. I type very fast, and I also have asked permission if they wish to add me as a fb/friend. they agree and still your deleting me off in the middle of my session. also I dont know if you understand who I am yet. I am a singer from time to time I log on at the libray, that dosent mean I am abusing anyone. I do business with stars and singers, yes songwriters. I am also a signed artist songwriter. Please be advised that I am in the Music Business which should well respected by all. you can email me anytime, if you feel I have done something wrong to anyone. I have asked every friend of mine if I am abusing there rights on fb/they said no. I dont know who feels I am? You can contact my attorney if you need further proof who Dina is. let me know, thank you Dina Nemes Richard Gump 8/19/10 Just would like to make those who work at Face Book aware that I use to be a face book customer before they so rudely disable my face book account without even so mush as a warning as to the cause of it; I was "really mad" they did that when I try to call them they don't even have the decency of returning their phone calls or their e-mails I hate face book I will not use there crapy social networking site now besides don't go disabling peoples accounts without letting them know. Richard Gump rgump12@gmail.com Vasilis Dimitros 8/24/10 The reason I write to you, is because of a recent problem I have to deal with adding friends. I can't seem to request new friends due to some supposedly "misuse" of the Facebook application. After spending two days searching non-helpful support topics, by people like me, who are actually more speculating, rather than offering solutions or answers, I ended up with a Corporate Office site and a couple of e-mail addresses for which I am to expect no answer at all too. After all this humiliating experience, I have ended up with two main questions. The first is how can a social network, and most probably the most popular, ban people from making new contacts? I do admit that I very often send friend requests to people who I have not met in person, but most of the times it has to do with my work and its promotion. How can an automated security system take a decision to forbid me to add new friends. My account has 147 friends at the moment (out of whom more than 100 are actual real person friends) and I am considered to "misuse" the services of Facebook, when at the same time there are accounts surpassing 3000 on-line friends. How can you treat me like an annoying 14 year old, and what is the pattern for this "misuse"? How long will it last? How fair do you treat people that way, or is it none of your concern? And my second question, is how can one of the top successful companies of the planet, offer no support at all. You may easily receive an e-mail from companies like Apple, Microsoft or Coca-Cola, for even not so serious or important issues, but there is no one to give you an answer at Facebook. To me it seems like the captains are off the ship, and it is left on auto pilot. I can't even get a descent information as to how long will this restriction last, or even if these words I am right now writing will be read and taken seriously by anyone. I have no idea what to expect from you, as by now it seems that for the size of the Facebook community, me and my issues do not concern you. I only hope that someone not only reads this but also let's me know something, the very same way, descent and respectful companies deal with customers they respect. Stefano Cassinari 8/24/10 I can't add new friends...I think this isn't a social network if i can't add new friends...so incredible... CDF 8/26/10 I think any company that would ALLOW ANYONE to ANSWER QUESTIONS ABOUT A CHILD AND THEN REQUIRE YOU TO PAY $$$$ TO SEE THE ANSWERS SHOULD BE CONSIDERED EXTORTION!!!! VERY VERY VERY POOR TASTE!!!! Louis Millard 8/26/10 Today is poor . It will not let me send a private message . The site is not working properly . Today is August 26th , 2010 at 3:05 pm . Just so you know what day and exactly what time I was trying to send a private message to a friend of mine . Please fix this . I would appreciate it . Louis Millard moorthi 8/26/10 I have received some problems to add a new friends. Please deactivate this problem to me. I am very disappointment for this problem to add friends. Earlier few days I missed more good friends for this. So kindly help me... Thank you management... shanaka 9/3/10 my problem is i can't add my friends sometimes.also i can't send messages to ma group called "can we get 10,000 royalists into one group?" i await you respond CHRISTIAN GIL 8/27/10 Hi i work for a very important company i have to accounts with you but i just discover that someone open and account under my name and is very offensive the contact email that is under is chrisgila@live.com can you please delete this account i will appreciated it a lot thank you Christian Gil Cricket Reinhardt 8/27/10 I was playing a card game in the tournament section and this guy named Robeto said I was hashing(whatever that is) and said I would be banned. He was losing in the game so I'm sure he was mad.But to be able to report a person because your mad is ridiculous and this is why some people are banned. You give an area to deny these things but it doesn't work. I can't believe your Co will just delete accounts because there are some people that are rude and just plain nasty. Thank you for hearing me out. Francis Antony.. 8/28/10 HEy... I have been using facebook for 2 months.. I have been Disabled For Adding more dan two friends... I find it hilarious...\Plzz Dont ruin dis site with ur Really Dumb Rules.... i Would want u to reply To my email as soon as possible exhorcist_freak@yahoo.co.in!!... And give me a proper Explaination!! Pastor Don Shafer, donshafer@email.com 9/3/10 This new security program is not very effective. It expects me to confirm my own account by looking at photos that I have never seen before. Why am I not allowed to utilize my own security questions? Because I have been experiencing connectivity issues with my computer, I have been checking my messages on other public computers. using my usual login information. What is going on? This does not work !!! I find that as I try to answer your STUPID security questions, I have to"REFRESH" my TAB and am penalized for not answering the question preventing me from logging in. I have tried for several hours to log in only to get GREATLY FRUSTRATED. I have eyesight problems that compound my frustration. Either fix this problem or delete me and my 4,000+ friends!!! Please have the courtesy to email me of your intentions . Respectfully submitted, Pastor Don Shafer- donshafer@email.com Just a user. 8/30/10 I reciently moved from Mi to Wi, and purchased a computer. I signed up for facebook, knowing all my friends are on it. I uploaded all my photos, and edited my personal data. I added all my friends from Mi, and added all my friends from Wi. for some reason facebook decided to roadblock my facebook account, When I log in I go to a page that says verify your account, and in the spot where I am supposed to verify my account it says account already verified. I cant go any farther. I have been locked out of my account, I have contacted facebook with every link I can find to get this issue resolved. It seems that the owner of facebook is only interested in spending the money generated from its users. It would just make another account, and use that but all my photos and personal data are stuck in that account. I am frustrated by the lack of customer support. I am going to seek legal action against facebook for stealing my data, and preventing me from accessing it. Amar Jalil 9/4/10 I am using facebook frm many months but i am in problem now bcoz my account have blcoked for adding new friends. i cant add new friends now. plz help me and tell me why am blocked for adding new friends and how i can add new friends and how i Unblocked my self. plz allow me to adding new friends. thnkx if any help me. Moody Shbib 9/6/10 Hellow , Facebook is the largest website for communicating so i had a problem which am not able to add friends anymore even if i know them this is a big problem for me am asking facebook manegment to help me adding my friends please solve this problem for me . Thanks very much my email is ( shabib_thecookie@hotmail.com ) Mikel Igbiwu 9/1/10 i want to thank you for bringing face book to the at side world its a great place to communicate with friends and family it has help a lot of people gating true to their love ones.but I have received some problems to add a new friends. Please deactivate this problem to me. I am very disappointment for this problem to add friends.don't make this great site that bring us together trey us apart cos i love face book. so help me here is my email.mikel.naija@yahoo.com i await you respond.thanks amir potter 9/6/10 Hello my name is amir my problem is i can't add my friends and every time i try my request don't go through why i Don't know please answer me and connect me at my email :lover_boy1701@yahoo.com cuz every time i try to add my face book tell me that do you know this user personally? To prevent misuse of Facebook, this request can't be sent. To learn more, please visit the Help Center. thanks for every 1 will try to help me 9/7/10 i can't add a request friend abhishek 9/5/10 im abhishek....ihv been using fb for months....im not able to send friend requests....even if i know these people.......why is this blocked????im not getting help from the help centre also....plz tell me how to unblock this.... Grady Guntharp 9/5/10 You have cost me hours of stress. Normally, you stop allowing new friends at 5,000. On Chaplain Grady Guntharp you stopped me at 4,610. I was forced to start Chaplain Grady Guntharp II. After about 640 friends, I got a virus on my computer. Once fixed, I tried Facebook again on that computer. It worked with no problem on Chaplain Grady Guntharp, but said that it not recognize the computer on Chaplain Grady Guntharp II. Since you had not established questions ahead of time like you should have, so I would know the questions, like banks anbd others. Then when using another computer, the questions are answered and then access is allowed and no problem, ever. But with Facebook, a night mare.I did your test with the seven questions and matching the pictures to names of friends. When I would pass, it then took me to a new sign in page, over and over, even changing my pass word several times. NEVER could I access Chaplain Grady Guntharp II, again. I could insert the name on my other site, then see my friends. So I then started a several week process of creating Chaplain Grady Guntharp III, and trying to get my friends transferred. OVER and OVER you would throw up warnings that I was going too fast or possibly scamming/spamming. You created the problem, and continued the night mare. Then, last night, you wanted me to give my password when logging in on Chaplain Grady Guntharp III. I inserted it, then you wanted my cell phone carrier, then sai8d send a message "f" without the parentheses. to Facebook. I did so, but then you said that cellphone number was already used. No sane person can deal with your problems. I realize this service is free, I also realize the company founder is a multi billionaire, and have NO problem with that, but when you steel hours, days, and weeks,with your security that still will not work, something MUST be done. I never spent any time on My Space, because I did not like it, the sex, or the sex advertising. When I came to Facebook, it was such a blessing. I have nearly six thousand friends who I bless each day in the LORD. I spend up to eight hours a day on Facebook, encouraging, counseling people with hurts, abuse issues, sexually abused, marital issues, etc. I am complimented regularly, but Facebook keeps causing me grief. Please, I am begging you communicate with me. Please keep the garbage off my pages. Please allow me access. Please get new measures because they do not apply in my case. I do not spam people, hurt people, talk dirty, deal in sex, only minister to people. Having been on the Better Business Board to insure people are not hurt by businesses and or people do not hurt and file false claims against businesses, I find that now something must be done in this case. What, I do not know. I just cannot waste anymore time. I want a warm blooded person to help rectify my situation immediately. Respectfully, Grady Guntharp grady@gradyguntharp.com mustapha kamaldeen 9/6/10 i have been blocked from adding friend why and how do i unblock it talk_to_me182000@yahoo.com 9/6/10 Please its been a month that I am not able to send the friend request to my friends. As I switch from orkut to facebook but its not giving me good impression. So please resolve this problem so that I can send the friend request...Thanks sukh 9/7/10 hi,my problem is i can't add my friends and every time i try my request don't go through why i Don't know please answer me and connect me at jsic_bd@ymail.com cuz every time i try to add my face book tell me that do you know this user personally? To prevent misuse of Facebook, this request can't be sent. To learn more, please visit the Help Center. thanks for every 1 will try to help me nick valmas 9/7/10 hi its been like 5 month since i added a friend and i have manage to send one friend request to a friends but i am unable to send anymore this message comes up Do you know this user personally? To prevent misuse of Facebook, this request can't be sent. To learn more, please visit the Help Center. what is going on?? Manu Sam 9/7/10 Hai...I cant Add frends...I need help..kindly fix this problem.. Jim Nastri 9/7/10 I have had some one hack into my computer and access my Face book account and change the pass word. I am not able to access the account and delete the horrible things they have written . I need your help please This is a serious matter and need to delete this account. I have opened another one but I am un able to delete the thing that were written on my Face book page please contact me on my e-mail mjdukes0022@att.net Jim Nastri 9/7/10 I have had some one hack into my computer and access my Face book account and change the pass word. I am not able to access the account and delete the horrible things they have written . I need your help please This is a serious matter and need to delete this account. I have opened another one but I am un able to delete the thing that were written on my Face book page please contact me on my e-mail mjdukes0022@att.net Andy 9/7/10 I can't add any more friends? WTF?? I'm not maxxed out with friends and, to be fair, it's a NETWORKING site....it even lists NETWORKING as one of the reasons why you're on Facebook to begin with! So, no offence, but saying you have to know the person personally is a bit ridiculous. Most of the people on my list are from the games I play on FB. Please fix this issue because it sucks!  Write A Review For Facebook Corporate Headquarters Note: This is not to be used to contact Facebook Corporate Offices nor is this site affiliated with them in any way. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Facebook. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. Your Name Your Rating (5 Stars) Best (4 Stars) Better (3 Stars) Good (2 Stars) Fair (1 Stars) Poor

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