451 Reviews For Comcast Headquarters & Corporate Office

awful..simply awful. Comcast are rip offs and con artists. Best thing to do is stay away

no customer service

After wasting over 2 weeks and 6:30min on the phone my service still not working. I pay over 200 a month and would like to enjoy my tv time and not frustrated with people that cant help. Spoke w two supposed supervisors neither called back.

poor cervice

After 2 weeks of on and off daily cervices with no satisfaction I'm looking for new service.

worst company to deal with. waited all day for a tech come out and fix my phone line and it was a no show.... how can a billion dollars business treat customer soo bad?

Corporate Reputation

Mr. CEO, yoou should be ashamed to call yourself an American Company - by far the most ridiculously frustrating company I've ever done business with. I am in the corporate business world and all I can say is if i treated my customers the way your customer service people have treated me - I'd be out of business.

Customer Service

Why is it that people in the US have had a hard time finding a job and my phone call was transferred to a customer service rep in a third world country....I find it very up-setting!

Comcast sucks.

I have had Comcast less than a year and there cable or there internet goes down it seems like every other week. I have called and called with wait times of 1 to 1.5 hours it is stupid. I feel every time the net goes down they should re-pay all it's customers back for the down time. We need to start hitting these corps. in there wallets.

customer service


fed up

i have been a customer of comcast for a long time and i have nothing but problems with this company. I'm so fed up with comcast. their customer service is a disgrace. they are the worst cable company in the world i hope to god they go out of business. They are nothing but thives..

Horrible company

I m so tired of dealing with comcast . My internet had been down for 3weeks and i just had the tech to fixed the problem . For the past 3 weeks i had to call them every day .every time i called they told me there was a outrage at my area and they cant do anything to do . ANd they will have someone to call me back but i never received any phone call. Even thought i told them i want to talk to the supervisor, thry put me on hold for 20 mins and hung up the phone really ? This is how comcast treat to their customer.


Hey everyone go to the better business bureau website and file a complaint!!! My gma has had so much trouble with this company it is crazy. Maybe if they get a few complaints they will get their crap together.

very upset

hello, we have been long time customers with comcast, we had a situation over the weekeend to were our cable service was disconnected, we were told where to go and pay our bill to have service reconnected, due to the office in tennesse was not open saturday evening, once we made the payment the rep advise us to do, low and behold our serivice still was not turn on. then then they told us it would be 30 min. then 24 hours then 5-7 business days unless we make another payment by cc......!!!!!! oh this was so unfair we made excatly 2 payments of $181.00 dollars!!!!!! i told the rep, after the payment post we made at the exxon kiosh on saturday we would like our money return because we turned around and make another payment for the same amount by cc. the rep advise to us we wouldn't get our money back that it would just be on our account as a credit!!!!!!! that's stealing and we would like our money return for that second payment made, please advise

incompatable equipment

i had a tech come to fix my phone issues. he installed a peice equipment that does fit. the switch plate can't cover it, so i have a hole in my garage! i have had 3 tech they say the equipment is one size. pffer no other solutions

non helped customer

horrible customer service, ben teying to get corperat all day 20 mn a time on hold! had tech out twice, still have issue. can't through to any corprate number! could not even get customer service it hangs up. don't care about customers just about a $$$

non customer service

bad customer service. i finally had a service call on my phone which has had issues for months. the tec would eplain what the problem was, he also left wires out in my garage with the switch plate off and a open hole in the garage. i called customer service guy could not take my info. aftr repeating it several times put me on hold and didn't come back. i am now on hold with corprate. comcast worst comcast customer service! i give numerous people my info with no resolve. no one ever has any of my info,

IS this customer service?

Service has worked intermittently for 3 weeks. First service call, technician was 2 hours late; second - no one showed!! When I call customer service, they give me a lousy $20 credit!!


I used to be the Comcast customer 15 plus years ago and decided to check how they have been doing these days. I ordered Internet Service from Comcast and they gave me 8 days wait to give me the connection. I requested for an expedited service and they told me that it is under management review and someone will call you back in 24-48 hours. Well still after 4 days no one has called (or care about). Seems like Comcast will always be Comcast (change of name to Xfinity didn't work)...the most hated company along with AT&T.

comcast is garabage

Comcast is a horrible company rude customer's service agents you ask to speak to a supervisor thinking o.k the supervisor will clear up the problem but they don't care they don't even try.and I hate they are the only cable company that service my area in DeKalb so I have no choice I live in a beautiful home and a very safe area I would hate to leave that because of a crappy cable company or have to get dish or direct t.v I really never wanted a contract so that's why I passed on him

Credit run 4 times

Prior to moving, I inquired about pricing. The sales rep I spoke with an my credit 4 times the same day even though I asked him not to. He couldn't get the spelling of my name (hyphenated) so used multiple options. This is illegal. I've spent 4 weeks trying to resolve it with Comcast and they tell me I have to contact the credit bureaus. The credit bureaus tell me Comcast has to fix it. I've already spent 8 hours of my life trying to get this resolved. This is ridiculous!!!

Selling products that don't exist

Our company signed a 36 month contract with Comcast for business phones, internet and TV and we were told at the time we signed up that we would get 15 Microsoft e-mail accounts. We attempted to use a couple for new employees and were told when we went on line that we had exceeded our allotment. Finally spoke to someone who asked me to send info over and when they called back we were informed that the brochure I sent over with a copy of our contract had expired in April 2014 (we signed 8/5/14). Comcast will not honor the brochure even though it was their fault for supplying the wrong info. Attempts to reach people other than tech or our local rep is a fight as nobody wants to give out other phone numbers.

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