Chrysler Motor Corp. Corporate Office | Headquarters 4944 Parkway Plaza Blvd Ste 470 Charlotte, NC 28217 (704)357-7052 Reviews For Chrysler Motor Corp. Corporate Office Frank 5/8/12 I have a 2005 Dodge Ram 3500. I bought it in 2007 from the dealer. I installed a flatbed on it. It had 116000 miles on it. We never had any trouble with the lights or anything. Last month I used my wife's car to drive out of town and left her my truck. She drove it home from work one day and parked it in the driveway. She got the mail and pulled the trash can up to the house. Went inside and let the dog out the back. After a while she went to let the dog back in and began to smell smoke. She looked out front and the truck was on fire. The truck burned to the ground befor the fire department could put it out. the fire inspector said the fire originated in the relay panel. The fire was caused by a malfunctioning relay. When I called Chrysler They said it was because of the extra lights on the bed. I told them there were no extra lights on the bed. They said it was because of the flatbed I installed on the truck and the lights were not stock. The lights on the truck were only what is required by law to make the truck legal. There were no extra lights and no higher wattage lights. I told her they wold be sued. She said do what you have to do. Even if it had extra lights and it did not, thats what fuses are for. Chrysler built the truck out of plastic and the relay failed causing a fire that let to a total loss. Thank God no one was hurt or that my family was not in bed sleeping when this thing decided to flame up. Chrysler should have stood behind the truck. ken coltman 5/10/12 i bought a 2008 dodge vista cruiser motor home last Oct,never being used yet had it dewinterized found 4000 dollars worth of work to be done [49000miles]buyer beware i guess the issue is when i went to have it registered it was a 2007 ,i went after the dealer and they said there are 2 vin num one for chassis one for coach ,one was made in 2007 one was made in 2008,therefore they have to use the chassis vin[2007 but can sell it as a 2008 is this even possible i would like to get hold of someone at dodge to verify J Tremblay 5/10/12 I purchased a 2008 Jeep Wrangler with 24K miles on it. Immediately I noticed the driver side blowing cold air. I took it to a jeep dealer who said it needed a new heater core at a price of $800. I contacted the seller who refused to do anything - so I started a claim. He paid for half the repair. 6K miles later the engine blew. There was no warning: no oil was leaking, it wasn't smoking, not oil light came on, but when I heard the thumping noise and checked there was no oil. The oil had been changed every 3K miles so it wasn't neglected. My mechanic thinks there must have been an internal leak that caused the oil to evaporate - but he can only guess. Jeep dealer says it's a lack of maintenance - not sure how they can possibly come to this conclusion, except it's their way out of having to repair it. I can't believe what a piece of crap this vehicle has been. Cost of this repair: $6K. SERIOUSLY?? I swore off american cars years ago but had heard that american car dealers had gotten their act together... guess that was wrong wrong wrong. S. Harris 5/11/12 I had to laugh when I started reading these reviews. I have had SEVERAL vehicles that were Dodges and Chryslers. I was finally at the point were I was tired of always have to purchase a used vehicle and broke down and purchased new.. Figuring that buying a new vehicle and the warranty I wouldn't have to worry about anything. Boy was I wrong, I was better off with the used vehicles I had! I Purchased a 2010 Dodge Journey leftover in 2011 with 7 miles on it.. Thinking "wow this is great". At 8,000 miles my tires started wearing and complaind several times to the dealer and got nowhere. after the "12 months 12,000 miles" hit I needed 4 new tires. I did complain the the tire manufacturer and did receive a discount but it still ended up costing me $500.00. Than as the put the tires on the vehicle they tell me ALL $ of my rotors areshot(not the brake pads, just the rotors). REALLY? So as I complain the the dealer about this I was told basically SOL!!! Really 1 year into a brand new car and all rotors are shot! I called the corporate office and the said the would extend the warranty to cover all but $100.00 and replace all brake pads and rotors for me. Well that probally sounds great tho them but when your a single mother with 4 children trying to make ends meet and your paying a car payment on a brand new car and every other week haveing to dump money into a vehicle for things that should not have to be done it SUCKS!!!! I lost all respect for the vehicles and I believe I will be purchasing a Honda next time around!!!! Chrysler needs to do something because you are getting a VERY bad name..Unless something is done to correct their issues they will be loosing alot of customers. I also work in the car business and have a large family who always purchases Chrysler vehicles. At this point they all are aware of this problem and are not going to purchase any Chrysler products either! R_Esteva - Jeep Liberty 2005 5/11/12 Here is a brief summary of what has happened: 1. I am first and only owner of the 2005 Jeep Liberty. 2. I moved from the home where Jeep was originally registered. 3. Recently while driving lower ball joint failed while, injuries were avoided but failure resulted in crash and damages. 4. Auto was taken and currently resides at Miami Lakes Auto Mall. 5. Dealer reports collateral damages from accident and pronounces vehicle unsafe to drive. 6. Corporate refuses to perform repairs. 7. Claim Manager Jay Susalla accuses customer of ignoring recall notice and lying about it. F. Pedneau 5/13/12 Bill Luke Dodge/Ram Phoenix AZ Sales Rating: 0 TOTAL WASTE OF TIME Written by runamuck7 on 4/1/12 9:52:35 AM PDT -------------------------------------------------------------------------------- Recommend this dealer? No. Purchased a vehicle from this dealer? No, Poor experience with dealer personnel The initial contact started on their web site after I saw a truck on their inventory list I was interested in. I wrote down the stock number for future reference and made contact with their online rep. Right out of the gate, this person was trying to get purchase commitment from me before even looking at the truck. I told her I would like to look at it and would be at the dealership within the hour. She requested we check in with the fron desk upon arrival which we did. We were told at that time it would be a little while before a sales associate could get to us. I left my business card with the receptionist and told her we would be on the West side of the lot looking for this truck. We walked the lot for half an hour and could not locate the truck. We went back into the store and told the receptionist that we still had not been contacted by the sales department. We then spent another half hour or so looking at a truck on the showroom floor with the same cab configuration as the one we were looking for. At this point an hour had passed and no one from the sales department had come out and greeted us, said hi, or we are busy but will be with you soon. None of this happened. We did observe sales staff on the lot mulling around. The truck I was looking for was a 3500 Mega Cab 4 X 4. There is not a lot of them out there in the Big Horn trim. Before we left, we stopped by the front desk and told the receptionist we were leaving and we had not been contacted by the sales staff. Now, this is one of the car companies that had asked and recieved a financial bail out by the tax payers. The Ram Heavy Duties and built in Mexico. This does nothing to help the American job situation. The GM truck I did buy was built in Arlington Texas. The bottom line is Bill Luke Dodge did not deserve my business. Their customer meet and greet process needs an overhaul. -------------------------------------------------------------------------------- Dealership Experience Joan Kay 5/14/12 I have a 2008 sebring hardtop convertible and on 3/28/12 I took it in to the dealer to have them look at the top because I felt it made a noise when I put the top down. They had the car a couple days and they said it was fine. The next time I put the top down it indicated (top in operation) and light never went out when I put the top up all sorts of problems occurred. They had to replace brackets, panels and fittings and a headliner for total of $493.00 and total bill was 709.25. This after I left my car with the dealer and had them check it out. I believe that Chrysler owes me some assistance of the cost of this. Customer number 20073 invoices (docs159597) and invoice no. (DOCS136061). I would never have put the etop down it it was broken and yet the advisor at Chrysler said it worked great. Patti Burch 5/15/12 Hi! I would like to know why you donot offer a manual trans for the Charger srt8? Unreal, not to with a muscle engine! And in YELLOW!! You lost a sale to Ford Boss Stang/550hp/blaze yellow!!! I have always been dodge, have driven the big block Hemi;s, 383, etc. I would also tell you, the first auto company that comes out with colors like we had, yellow, baby blue, light colors, and do custom orders for a extra charge, like you did before, for all the make and models will out sell anyone, people don't know anything about cars , engines, etc. nowadays , only pretty! Is it cheaper to paint depressing dark colors? And also roll cages for the muscle cars. Greatly disappointed in Dodge and all auto makers(bottom of the barrel). Thank You, Patti Burch Chuck A. 5/15/12 A few years ago my sister purchased a 2008 Chrysler Aspen with the 5.7 liter Hemi. The vehicle also came with a "Lifetime Powertrain Warranty" The Lifetime Powertrain Warranty came standard with on selected Chrysler,Dodge,Jeep Vehicles as an incentive for people to purchase Chysler products. A month ago My sister took her car into Beeden Dodge Chrysler Jeep in Fort Smith., Arkansas for an oil change. She dropped the car off at 8am and picked it up at 5pm. She picked up the car and drove 22 miles and the engine started knocking and the check engine light came on. She called the dealer and told them what was going on and the Service Advisor "advised" her to drive the car back to the dealer as soon as she could. Well she informed him that she wasn't comfortable with his "Advise" to drive it in and was going to have it towed in. After having the car towed in and the inspection done the Service Advisor told her that her engine was blown. She asked him "Why would the engine blow after I just had my oil changed and isn't that covered under my LIFETIME POWERTRAIN WARRANTY? The Service Advisor told her that the engine is not covered under warranty because my mechanic pulled one of the valve cover gaskets and found "SLUDGE" and sludge is caused because you don't change your oil. My sister told him "bullshit...Check my history, I've done all my oil changes here every 3500 miles since I bought the car here." Well it's a month later and the dealer is refusing to cover the engine under the LIFETIME POWERTRAIN WARRANTY. My sister contacted Chrysler Corp. and got a case manager. Today the case manager informed her that Chrysler is Denying the to warranty the engine because back in 2009 she had 3 of her oil changes done at another service station and on her invoice it states that she only paid for 6qts of oil and the car requires 7qts. I've been an Auto Technician for 25yrs. In my career I was a Heavyline Technician for General Motors and I've worked for a Chrysler Dealership as a Bumper to Bumper Technician. I'm experienced with all the different warranties (Factory and Extended Warranties) In my career I've never seen anyone work so hard to get a factory warranty denied as the associates of this dealership have worked. Everytime the Service Manager thought he found a reason to denie her warranty, "WE'RE DENYING YOUR WARRANTY BECAUSE YOU WENT 8500 MILES WITHOUT CHANGING YOUR OIL IN 2009." My sister was could provide an invoice for that time to refute him. Beeden Chrysler/Dodge DOES NOT AND REFUSES to replace her motor under the warranty. They have provided false and misleading information to Chrysler with the intent to get the warranty denied. Why would they do this? The estimate that was given to my sister to replace the motor was $9500.00 and the battery the oil cap hasn't been removed. Once they get into it the estimate will reach and exceed well over $10,000.00. Under the warranty the dealership is only paid on a set rate on labor for replacing the engine which is far less than what a customer is charged. (The dealer would not buy the motor, Chrysler provides it to them) Not once during this time has the dealership offered to even give her a discount on the $9500.00. It's 9500.00 or take your car down the road. This is about financial gain for the dealership and the associates involved (Service Manager, Service Advisor, Parts Dept, and Mechanic) All of them have far more to gain financially by denying the warranty and hope that the my sister pays the $9500.00 out of pocket to fix her car. pat 5/16/12 It costs more in auto insurance for Dodge and GM!!! You raised the costs of parts and labor. For non-American made cars, a car must be 100%(every part) to be American Made. Cheap, cheap, etc. Don in Washington state 5/16/12 My 2005 Town and Country tranny went out after 75000 miles and was told that the same problem is VERY typical of the model. My other problem is that the overhead compartment with the dash lights has corroded and will require the whole unit to be replaced. Are these problems the design of these features and should they be recalled for replacement or at least financial help to cover the costs? The tranny repair was a $1300 bill and the overhead compartment replacement is quoted at $75. T EVANS 5/17/12 I HAVE AN OLDER DODGE CARAVAN 95 MODEL BUT KEEP IN MIND THIS IS 3RD TRANSMISSION AND ITS OUT AGAIN THEY DONT STAND BEHIND WHAT THEY MAKE THIS ONE GOT CLOSE TO 65,OOO MILES OTHER 2 NO WHERE CLOSE TO THAT I WILL NOT INVEST IN YET ANOTHER TRANS. THEY ARE NO GOOD IM ON FIXED INCOME AND CANT AFFORD TO KEEP PUTTING IN TRANSMISSIONS WILL TAKE MY MONEY AND INVEST WITH A DIFFERENT COMPANY WOULD I EVER BUY ANOTHER DODGE PRODUCT NO NO NO IF THEY WANT PEOPLE TO BUY THEIR CARS,TRUCKS,VANS THEN THEY NEED TO TAKE ALITTLE MORE PRIDE IN HOW THEY MAKE THE PARTS SHAME ON YOU DODGE Connie 5/18/12 If I could give them a zero, I would. In October 2010, I could not move the gear shift out of park in my 2006 Chrysler 300. I paid and had the gear shift replaced. Today, May 18, 2012, I'm having the exact same repair done at my expense, again because this time, I can't move the gear shift into park. The service manager at the dealership had the attitude that he could care less about the gear shift or anything else concerning car repair. I will never, ever buy a Chrysler automobile again. christine Duong 4/23/12 Omg, I can not belive how many stories I am reading that is just exactly like my siuation. I took my 2005 Chrysler pacifica t a chrysler dealership. They had it for three days they were to replace the water pump,serbtin belt, timimg belt, oil change, they recommended my tires and a an alignment to be done after they did a 21 pt inspection. I told them to do everything except the tires and alignment. The total came to 2135.60. Pricey of course, but I was thinking about you pay for what you get kinda type of deal. Well, I go pick it up I wait a hour for the car to get a test drive. I get in my car and pull off and I can hear a rattling sound that I NEVER EVER HEARD BEFORE. I didn't have time to turn back around I had to pick my daughter up so I called them back and told them I would bring it back tomorrow. I took it back waited 2 hours for somone to come and tell me that there was 6000 dollars of more work to be done. First, why didn't this come up in my inspection they said they only did a 21pt inspection so it was only visual. The things they say was wrong with the car the tires, alignment, ptu box and other things with the suspension. After the 21 inspection the tech should have recommended a high pt inspection. If I would have known this Iwould have spend the 2200 to get it fixed. The car didn't sound anything like that before I left it there. The general manager was very uncorportative and refused to give a number to a higher postion person. WHAT CAN WE DO IS THERE SOMETHING LEGALLY WE CAN DO! cduong3@mscd.edu Misty 4/24/12 I purchased my 2009 dodge journey in may of 2010 with 21,000 miles on it. 2 months after having it the breaks and rotors had to be replaced. Tires about 9 months after then the water pump 12 months after. I had purchased this vehicle to have a reliable family car and it has been a nightmare. Now after having it for almost 2 yrs the breaks need to be replaced again and now there is an annoying squeak in my wheel and when pressing on my breaks my steering wheel shakes. Transmission is slipping. This is the worst vehicle I have ever had! I am very upset that these cars are made so poorly. I think Chrysler should recall all 2009 dodge journeys and reimburse all owners. This gives you a bad name. Harold Campbell 4/24/12 From this website, there doesn't seem to be any happy chrysler customers... I was one for 35 years... but I am done with chrysler... won't buy anything from a chrysler or one of their authorized or otherwise affiliated dealers. Chrysler commits organized fraud!!! The 5 year extended Chrysler warranty that I purchased at the dealership for my car became a 2 year extended warranty at Chrysler headquarters... and what does Chrysler say about it?... Their response is essentially "sucks to be me". I have purchased 8 new chryslers, but never again!!! Before this discussion over my "warranty" began I had lost confidence in Chrysler, just suspected something was wrong with the company. So I didn't buy my wife a chrysler... Want to see my new Ford Edge? Sits in my driveway.... Now I am so happy I didn't buy a chrysler.... oh, I'm not shy; I look forward to talking about my chrysler extended warranty experience with family, friends, neighbors, strangers on the street... anybody who'll listen... Juan B. Torres 4/24/12 I am the owner of a 2008 PT Cruiser. I am not the original owner but purchaced the car with only 18009miles. After having the car i began experiencing trouble with startup during extreme cold conditions. It doesnt help that i live in Michigan in a detroit suburb you know Motowm.Well to make a long story short my engine blew after 40000 miles. The relpacement engines timing belt was replaced after another 8000 miles.My fan modulator needed to be replaced a week later and today the next day car is still overheating and back at the Chrysler dealer where all the work was performed.I have spent all my savings,bought the car twice over still making payments and no relieve in sight. Chrysler PLEASE HELP ME. I would like to keep my faith in Americas Car Company!!!!!! daniel Nevins 4/26/12 I have had nothing but problems with defective sensors in my three pt crusiers. 2001 limited 65,000 miles 2001 limited 55,000 miles 2005 Dream Crusier 31,000 miles the following repairs cost me over $5500.00: cam shaft sensor (2 cars) 2001 / 2005 abs sensor front (2 cars) 2001 / 2001 abs sensor rear (1 car) 2001 power steering sensor (3 cars) 2001/ 2001 2005 rack & pinon steering (1 car) 2001 because of the poor quality of senors I will never buy a chrysler product again 4/26/12 Today, I read in The Wall Street Journal that Fiat in Italy is the owner of Chrysler Motor Corporation not the other way around. Maybe that’s why we have been having so many problems with the product and service since the bail out. To find out the extent of the problem, Google: Dodge Problems or other models. The phone number on this page and the 800 number Don Jackson Dealership, Union City GA. gave me always ring busy. The real number for Chrysler Motor Corporation customer service is 1 800-247-9753. Also send your complaints in writing to the address above to make sure they read them. Original complaint dated April 17, 2012. Ottellia Hampton 404 767-1418. Eve in Jacksonville, Fl 5/3/12 I have a 1997 plymouth grand voyager which has been very good to me. My problem is with their so-called mechanics. I bought the van new and the first problem was with the windshield wipers. They would just start going on their own. All the time the van was under warranty, I was told that they couldn't find a problem. Once the warranty was no effective, They knew exactly what the problem was andI got to pay to have it fixed. Of course, since they did no repairs when iI brought it in, there were no records of the problem. Other than that that, most anything I needed done was taken care of by a friend who is a licensed mechanic. Then I had a problem with the van gooing dead, litteraly. No lights, keypad not working, nothing. We thought it might have something to do with the alarm system which was later found out was put in by the dealer and not the manufacturer. I had the cr towed to the Orange Park Chrysler dealer thinking that the manufacturer alarm would have to be removed. It was supposedly put on a diagnostic machine and the wires cleaned and the car started. That was 221 dollars. I was told that if it did it again, it would cost 400 dollars to remaov the alarm. Being on a fixed income, it was money I just didn't have. Four dys later I got stranded at the grocery store. Again the car was dead. I called a friend that I hadn't spoken to in a few years and told him the problem. He came out and it took him less than a minute to fgure out what the problem was. The connector to the battery terminal was not connecting. How did Chrysler do a diagnostic if there was no power coming from the battery. My friend said that is basic mechanics 101. Strangely, the dealer mechanic did replace one of the 3 dollar connectors. Had he replaced the other one, I would never known of their incompetence. By the way, my friend who solved the problem had been service mamnager for Mercedes for 25 years. The machanic at Chrysler was a typical backyard mechanic. Way to rip people off. I shall now file a small claim suit against them! Cathy McClintock 4/29/12 I bought a 2006 PT Loser with 20,000 miles on 21/2 years ago. Since then, the AC went out and the brakes and now the AC again. The tune almost $2,000. Shall we say cha ching Chrysler? Your car is crap and major mechanical issues with such low mileage. I will never buy another Chrysler again. Laura Wallace 5/1/12 Codes mean nothing. You just keep replacing parts. I have a 2002 Dodge Grand Caravan Sport and that Van is trying to kill me. It can go from 1500 rpm to 4000 and you are going no where. It has been in the shop 5 times, and it is still acting like a monster. It has been in the Transmission shop. They found a wire that was buned through due to it being against the motor. That helped for a couple of days. Now it is back to the same thing. If you are doing even 35 miles per hour it is like slaming on the breaks but then it rev's up to lots of rpms. Sensor after sensor. All for not. Afraid to drive on the highway. How much money do you expect us to put in your junk, and when are you going to admit you are putting out something that can't be fixed. So many post and so many people out there wanting an answer. Every one can't aford a new vehicle ever year or even two years. WE have to do good up keep and maintenance on our cars. We hope they will last. No so with Chrysler products. They make throw away vehicles that could harm you. No thanks if I can get enough money to by another vehicle. I have spent a lot on this one now. Bruce 4/21/12 Who in your Design Team decided that putting the Heater Core (a normal wear Item) under the dash? Do you think that having to take the entire dash out of the Dodge Dakota is a good Idea? Maybe from the standpoint of a person having to bring it to a Mechanic and paying them $1000 Dollars to fix a heater core is insanity.Did someone think that Dodge would get rich on changing heater cores??? Someone needs to have their head examined in the design team for this Ignorance.... I am currently not needing one but I think I am going to find a wrecked one and I am going to examine the possiblility of installing an access panel on the firewall so people dont have to spend huge money to fix these trucks. You people really need to spend a little more time in the design phase of these trucks before you victimize people with your inferior products. Ottellia 4/17/12 I HAVE OWNED A 2003 DODGE DAKOTA V6 FOR THE PAST 3 YEARS AND NEVER HAD A PROBLEM UNTIL I TOOK IT TO Don Jackson Chrysler Jeep Dodge Dealership UNION CITY GA MARCH 25TH, 2012, FOR A ROUTINE OIL CHANGE. AFTER WAITING 2 HOURS, THEY TOLD ME THEY WERE HAVING A PROBLEM GETTING OIL IN THE ENGINE BECAUSE THERE WAS SLUDGE IN THE ENGINE WHICH WAS CAUSING THE OIL TO GO IN SLOWLY. THEY RECOMMENDED ADDING AN OIL ADDITIVE. AN HOUR LATER THEY RETURNED MY CAR TO ME. I STARTED DRIVING OUT OF THE LOT MY CAR WAS RUNNING ROUGH. LESS THEN TWO BLOCKS LATER THE OIL LIGHT CAME ON, ENGINE STARTED TICKING AND RAN ROUGHER. I TURNED AROUND, DRIVING ABOUT 5 MPH, BARELY MADE IT BACK TO THE DEALERSHIP. THEY SAID THEY HAD REMOVED 6 QT OF OIL FROM THE ENGINE. THEY WOULD HAVE TO START OVER. I TOLD THE SERVICE ADVISOR THAT PUTTING 6 QUARTS OF OIL IN MY TRUCK WAS A PROBLEM IN ITSELF. PLUS THAT ADDITIVE THAT WAS ADDED TO THE ENGINE WAS ALSO A PROBLEM. HALF HOUR LATER, TWO MECHANICS CAME RUNNING INTO THE SERVICE AREA AND SAID NOW THEY HAD NO OIL PRESSURE AT ALL AND THEY WOULD Have TO REMOVE THE OIL PAN AND MAYBE HAVE TO REPLACE THE OIL PLUMP AND OTHER PARTS. I MAY NEED A NEW ENGINE OR HAVE IT REBUILT. THEY WOULD CALL ME AND LET ME KNOW. MIND YOU, I HAVE NEVER HAD A PROBLEM UNTIL THEY DID THE OIL CHANGE. THIS IS VERY DANGEROUS. ALL OF A SUDDEN THERE IS LITTLE OR NO OIL PRESSURE WHILE DRIVING. APRIL 09, 2012, I PAID $2291.24, WITH THE $300 DISCOUNT, TO GET MY TRUCK BACK. I SHOULD NOT HAVE HAD TO PAY ANYTHING TO GET MY TRUCK BACK BECAUSE I BELIEVE MY TRUCK WAS SABOTAGED. ON APRIL 16TH, 08:00 AM, I RETURNED THE DAKOTA DON JACKSON DEALERSHIP BECAUSE THEY HAD NOT REINSTALLED MY AIR FILLER SYSTEM CORRECTLY. IT WOULD MAKE TICKING AND KNOCKING NOISES WHEN I STARTED THE ENGINE OR DROVE... THERE WAS ALSO ANTI-FREEZE SHOOTING UP FROM THE UPPER PART OF THE RADIATOR HOSE THAT ATTACHED TO THE ENGINE. AFTER WAITING ABOUT 3 HOUR, THE SERVICE ADVISER TOLD ME IT WOULD COST ANOTHER $189.00 TO REPLACE THE HOSE BECAUSE THEY DID NOT DISCONNECT THAT PART OF THE HOSE WHEN THEY PREFORMED THE WORK THE PERVIOUS WEEK . I WAS SO UPSET AND LET THEM AND EVERYONE THAT COULD HEAR ME KNOW. WHY WAS THERE NOT A PRESSURE TEST DONE BEFORE I PICKED IT UP 4/09/12. I ENDED UP PAYING ANOTHER $62.60 FOR NEW HOSE TO GET MY TRUCK BACK THIS TIME.DID NOT CHARGE ME FOR LABOR AND COOLANT. DON’T KNOW WHY THE HOSE ITSELF WAS REPLACED WHEN THE LEAK WAS AT THE COUPLER. THERE ALWAYS SEEMS TO BE A PROBLEM WITH THIS DEALERSHIP. THEY PERFORMED WORK THAT WAS THAT WAS NOT AUTHORIZED 6/27/11 ON MY PT CRUISER IN THE A MOUNT OF $129.95 FOR FUEL INJECTION SERVICE AND $39.95 FOR BATTERY SERVICE. $169.90 OVERCHARG. I TOOK MY CAR IN BECAUSE THE AIR CONDITIONER WAS NOT OPPERATING PROPERLY AND AUTHORIZED AIR CONDITION REPAIR OVER THE PHONE. AT NO TIME DID THE SERVICE ADVISOR MENTION THE OTHER SERVICE AND DID NOT NOTICE THEM ON THE BILL BEFOR I PAID IT. THAT MONEY WAS NOT REFUNDED TO ME BECAUSE I DID NOT NOTICE IT FOR A COUPLE OF MONTHS. TOTAL PAID $1060 AGAIN 08/13/11 TRIED TO CHARGE ME $110.00 FOR ENGINE DIAGNOSIS ON THE PT CRUISER WHEN ENGINE LIGHT WAS NO LONGER ON BECAUSE I HAD RESET THE COMPUTER BY DISCONNECTING THE BATTERY. I HAD ALREADY DONE A DIANOSIS AND GAVE THEM THE CODES. THEY TOLD ME THEY COULD STILL DO THE DIANOSIS. BUT TIRED TO CHARGE ME FOR ONE AFTER HAVING ME WAIT 4 HOURS. WHEN I ASKED FOR THE PRINT OUT WAS TOLD THEY COULDN’T DO THAT KIND OF DIANOSIS BECAUSE THE ENGINE LIGHT WAS NOT ON BUT IT SHOW A HISTORY A MISFIRE. WHICH I HAD ALREADY TOLD THEM. 3/27/12 HAD OIL CHANGED IN PT CRUISER. RECOMMENDED REPLACING REAR WW BLADE WHEN ALL THE WW BLADE HAD BEEN REPLACED A COUPLE OF MONTHS AGO. I EVER USE THE REAR WIPER. WHEN I CHECKED IT HAD A SMALL TEAR. AFTER THAT OIL CHANGE I DROVE THE CAR TO THE AIRPORT TWICE. I LIVE 8 MILES FROM THE AIRPORT. THE SECOND TIME I HAD TO HAVE THE CAR TOWED TO THE DEARSHIP. CHARGED ME $67.92 FOR COIL, $44.25 FOR CABLE AND $89.00 TO CHECK FOR SOFTWARE UPDATES TO PT CRUISER. (WHATEVER THAT IS) AGAIN OVER CHARGE OF $89.00. TODAY SERVICE ADVISOR TOLD ME THIS $89 WAS TO UPDATE THE COMPUTER SO THEY COULD MADE SURE ALL CODES WERE IN MY PT CRUISER'S COMPUTOR. OTHERWISE IT TAKES THE PLACE OF THE $110 DIANOSIC FEE THAT USE TO BE CREDITED TO THE REPAIR. TOTAL $397. WHILE I WAS IN THE WAITING ROOM TELLING EVERYONE ABOUT MY DAKODA AND PT CRUISER EXPERIENCES, EVERYONE HAD THEIR OWN STORIES. MOST OF THE PEOPLE THERE WAS THEY HAD BAD EXPERIENCES WITH OTHER CHYSLER DEALERSHIPS AND WAS TIRING TO FIND A BETTER ONE. THEY ARE ALL THE SOME. THE SERVICE ADVISOR HAD TOLD ONE YOUNG LADY THAT SHE HAD A NAIL IN HER TIRE AND NEEDED A NEW TIRE AND NEW WIND SHEILD WIPERS.WHEN SHE TOLD THEM SHE WAS CALLING HER HUSBAND TO HAVE HIM COME UP, THEY ADMITED THAT THEY HAD RAN OVER A NAIL. THEY ORDERED THE TIRE, SHE DID NOT HAVE TO PAY FOR IT. SHE CALLED ME LATER TO TELL ME THAT THEY HAD CUT HER WW ALMOST HALF WAY ACROSS. THERE SHOULD BE SOMETHING WE CAN DO. MAYBE A CLASS ACTION LAWSUIT...OR HELP FROM OUR CONGRESSMEN..AFTER ALL, WE BAILED CHYSLER OUT WITH TAX PAYER MONEY...WRITE ME ottellia@AOL.COM peter cretekos 0-stars ore jung 000-stars 4/4/12 How reliable is you Chrysler a doge cars and trucks? I porches a doge truck very beautiful and but is junk My son tailing me that not to by it because was a piece of Jung and I am going to have a troubles but because was so beautiful I did not leasing him and I make 35,000 m. and the steering and both tide rods when no good cost me 800 dollar to fix it I cal the co, and they Dan nothing abut it I loosen my 28,000 d, and the Chrysler care lest. you borsches a new car with the idea to have no trouble for 50 or 60 thousands miles before you spend money on it you expecting to get some service with out troubles not 35 thousand mils ,to me it doss not make any sense. Never by agent any Chrysler or doge cars if you own one tell me how is yours. 0- star read yahoo this is a crime Jamie Grimm 3/30/12 I own a 2008 Jeep Patriot that I purchased new in 2007. I purchased this vehicle because of wanting to support an american made vehicle. I am a single mother of 3 and needed a vehicle that was safe as well as able to transport us comfortably. Since owning my jeep I have had nothing but problems. My transmission went out which I was told was highly unlikely to happen because of the new belt systems that are used. I was the 1% that this wasn't true for. I have had to have my outer tier rods and ball joints replaced. Now my inner tier rods are loose and when I called the dealership I was told that this is highly unlikely too. I had to have both of my thermostats replaced because both of the housings had cracked. I have had to replace all 4 tires twice. My struts collapsed and those also had to be replaced. My gas tank housing has loosened and now my gas tank sits loosely in it's housing causing my car to stall at any time because of e valve pressure loss. I can not complain about the service department at Libery Dodge Chrysler Jeep in Pataskala because they have always been very compassionate, efficient, and helpful when repairing my vehicle. I give the service department 5 stars, but when it comes to the vehicle, I have highly, HIGHLY discouraged anyone who asks against purchasing one. I have had nothing but a headache and the lifetime powertrain and warranty on the vehicle has helped to cover nothing but the transmission. I will never purchase another vehicle from this dealership because of the time and money it has taken away from myself and my children. Mary L. N 3/28/12 I bought a Chysler Sebring Conv 08, I have nothing but transmision problems with it had it for 3 months and the trans stated to slip then the trans went, they refused to put a new trans in the car, despite the car was brand new and not used. they said the only thing they could do is rebuild the trans and the did just that when a new trans would have been waranteed, most likley they did it that way because business was slow at the time. After they fixed it the first time, I lost all gears went from 80 miles an hour to 10, good thing no one was driving behind me I would have been dead! As im typing this note, its in there again for another trans problem, how fortunate! Don't buy a Chrysler! It's a dangerous car to drive. The design of the front passenger windows get stuck in place when they are frozen in the winter and you can't close the door because it hits the top of the roof, you have to heat the car with the door open until it heats up the window so you can close the door. I guess they didn't test the car for extreme weather,what a POOR DESIGN!!!!! Amber Tidwell 3/29/12 I had a recall on my 2008 Town & country so I called my local Chrysler company and made an appointment to have it fixed. It was a recall on the air bag control system that due to water leakage would cause my airbag to deploy at random. They said they have done this recall many times before. I took it in at 10 am and they called me 3 hours later to tell me it was done. I got in my car and an airbag light that had never been on before WAS ON and my radio did not work. I told them and they said that my radio COINCIDENTALLY went out at the same exact time they were fixing my recall. I talked to two different employees and they both said that they had no part in breaking my radio. My car is 4 years old, never been in an accident, and is very well taken care of...but my radio just went out they say. They offered to put a new one in for $400.00 (cost of the radio). I am trying to get an answer, because I am very upset that now I have no radio and no DVD player!!!!!!!!!!!!!!!!!! Rudy 3/23/12 HELLO I PURCHASED A 2006 PT CRUISER ABOUT TWO YEARS AGO JUST TO LET YOU KNOW THE CLUTCH MASTER CYLINDER WENT OUT A MONTH LATER NOW THAT WAS A LITTLE WEIRD CONSIDERING IT ONLY HAD 40,000 MILES ON IT SO I BOUGHT A NEW CLUTCH MASTER CYLINDER/ SLAVE CYLINDER ASSEMBLY AND HAD IT INSTALLED BY A PROFESSIONAL MECHANIC WHO WORKS AT A DEALER SHIP I MIGHT ADD WELL AGAIN 6 MONTHS LATER IT WENT OUT AGAIN SO I REPLACED IT AGAIN NOW AGAIN IT HAS GONE OUT I HAVE CHECKED ON THE WEB WHY IT WOULD DO THAT AND IT HAS MANY COMPLAINTS FROM CUSTOMERS SAYING THAT PT CRUISERS ARE KNOWN FOR THAT NOW I THINK ITS YOUR PARTS THEY ARE CHEAPLY MAID TO JUST GET BY FOR A LITTLE WHILE THEN WE HAVE TO SPEND MORE MONEY WHY IS IT THAT IS THE MOST COMMON PART THAT GOES OUT ON THESE CARS CHECK THE WEB A LOT OF COMPLAINTS I AM VERY DISAPPOINTED CONSIDERING I HAVE BEEN SAVING MY MONEY TO BUY A CHRYSLER 300 BUT I'M AFRAID TO I LOVE THE LOOK BUT NOT THE RISK SO HERE I GO AGAIN TRYING TO FIND THE CHEAPEST PLACE TO ORDER THE PART I CHECKED ON LINE FOR 3 HOURS NOW ALL I SEE IS THE CLUTCH MASTER CYLINDER AND THE SLAVE CYLINDER SOLD SEPARATE I DON'T KNOW IF THATS YOUR WAY OF MAKING MORE MONEY BUT I AM VERY DISAPPOINTED BELIEVE ME IT WAS THE BIGGEST MISTAKE I EVER MADE TO BUY THIS CAR I TALKED MY BEST FRIEND OUT OF BUYING A CHRYSLER Clem, C 3/20/12 Hello, I will like to share with you my experience with your company. I purchased a 2010 Dodge Charger December 2011. I did not receive my car until the end of January 2012 due to services was being performed on it. However; once I received my car, I was in a bad car accident on 2/19/12. I was on HWY 35 in Dallas, TX doing 55 to 60 MPH, the pavement was wet. I was run off the HWY, lost control of the wheel. My car flipped over several times, in a ditch and back out of the ditch. I am blessed to be alive. However, my concerns were that none of my airbags deployed. My insurance investigator stated due to I have front and side airbags, the side airbags should have deployed due to the impact of the hit of the rails and the car flipping several times. I contacted Dodge customer care and advised them what had take place. Dodge sent someone out to look at the car and sent me a letter stating that the front air bags would not deploy because the sensors were not trigger because the impact was not hard enough. However, they never stated anything about the side airbags. My car was total out and I have torn ligament and a sprain neck. My left knee was injured. As I stated I AM BLESSED THAT GOD HAS KEPT ME. I just want to make sure that EVERYONE who purchases your product will be safe. It should not have to take someone to be killed to make a difference. I am just one that is a praying single mother of two that GOD has kept. I love Dodge/Chrysler products and will buy another car from Dodge/Chrysler. Dodge has proclaimed to be about Quality. Please be a company that makes a difference in people/customer’s lives. Myrian in Tamarac, FL 3/9/12 I kept having problems with my signal bulbs blowing; eventually Massey Yardley in Sunrise FL informed me on two separate occasions that my tail light assemblies needed to be replaced. WHich they did. Prior to the last replacement; ONLY the signal light bulb would not work and I was told my Tires Plus in Tamarac, FL that my cluster needed to be replaced (which is a group of electrical wiring). They informed me that they had seen this problem on about 20 trucks. The part actually came from the Dodge Dealer and it was a series of removing old cluster; having DODGE connect it to a computer to pull all computerized information from it and store it into a computer brain. Then the new cluster got connected and the brain redirected this stored information into the new cluster. I then received a letter from DOdge recalling problems with turn signals. I sent all information as required even explaining to them that I went to Tires PLus for repairs because of me having a Credit Account with them and did not have the cash to pay Dodge for the repairs. I received a call from a lady from CHryler who informed me that I could not be reeimbursed my (total of $1,400.00 because the work WAS NOT performed at a Dodge Dealer and they couldn't guarantee the work. However 2 of the 3 repairs did take place at Massey Yardley DOdge Dealer. I am so displeased with the way they handled my situation and feel that they SHOULD HAVE reeimbursed my money. I didnt ask for a guarantee just my reeimbursement. Up until that point I HAD been proud to own a CHyrsler- DOdge Vehicle. They really sh%#ted on me deb 3/16/12 I just purchased a 2011chrysler 200 but the there minor problems...the carpet on the driver side was shredded. 2. the hood and the trunk were off ..so im thinking it was in a accident. 3 my back 2 tires are worn down and 1 has a nail in it. chrysler of coon rapids mn will adjust the hood and trunk and but give me floor mats but do nothin with the tires. I asked for a car fax and to find out when i got home that it said this car was white in color and my car is blue. I really like chrysler vechicles. But chrysler needs to do something about the people who sale there cars and fix them ..if you want people to buy your product honest is the best policy. if anyone can help me find out if the color on the car is suppose to be blue or white please post something for me . thank you. im probably going to return the car and go somewhere else if they cant resolve it. R. Green 3/12/12 Bought 2011 Dodge Avenger Lux February 11, 2012. This car has a major computer problem. It has been in for service computer service and other repairs 4 times. This past week the engine went totally dead while driving to work and exiting off the turnpike. I rolled it to a safe spot off the road. Called dealer. Placed car in park and it suddenly started, but driving only few minutes down the road it died again. Place car in park and it started. Finally drove to work slowly and the dealer had it towed back to the shop for evaluation. It is now 5 days without the car and not one phone call from service to say what is wrong. My family and I called the dealer many times, no one returns the calls. On the 5th day with no calls I arrived home from work driving my son's car and found my Dodge parked in the driveway locked. The dealer returned the car without calling me. The car was filthy and it was left with hardly no gas. Tomorrow my son and I are returning the car to the Dealer and I hope I get my downpayment back because I lost confidence in this car and the service department is worthless. Not one manager even tried to discuss anything. Pam Wallace 3/14/12 If you had a zero That's what I would score you at. This is my second Durango (should hae learned from the first). I have a 2004 durango, at 144000 miles needed new engine so I did that two weeks later had to put it back in the shop to get another new engine, cause this one had metal flakes left in it and caused damage. Now my problem is my water pump went out (they did not put new one on) according to the service mgr. with no warning, did not show that the car was overheatng no sign of leakage no smell so of course the engine overheated and now I need another (third) engine and they are telling me it will not be covered under warranty, cause they did not replace the water pump. Now I don't understand how dodge can put a sensor in that will not read that the coolant leaked out so if your car is overheating you will never know. I have always been a dodge girl but I'm now leaning more towards Toyota, Ford, Nissan anyone except Dodge. Way to loose your customers. I'm not done with this yet. Cleve K. Bolgrien 3/8/12 My wife Tina was on vacation in Florida and went to Hollywood Chrysler and Jeep in Hollywood, Florida for an oil change only to come out with a $935.80 service and repair bill. The certified Tech. stripped the oil pan bolt and did not notifie service of the damage also they convinced Tina that she needed brake work and supposenally replaced the Rotors and Pads. When Tina arrived at our home Arkansas I happen to check the oil out of habit and found it to be lower than the add line.I contacted Hollywood Chrysler service an was told that is a normal usage of oil for that car, ( 2800 miles ?). Tina than proceeded to our home in Calif. but only made it to Greenwood, Ark. when the car started to act up. Went to Jim Philpotts Garage and he discovered that the oil pan bolt was just about ready to fall out and also that a valve on the transmittion was faulty that is why the car was acting up. This was not found by the Certified Tech. when Tina told him of the problem. Finally got to Eureka, Calif. and all hell broke loose the over size bolt did not allow the Chrysler dealer ship to safely change the oil and also discovered that the brakes were in terrible shape and could not believe that any repar work had been done by Hollywood Chrysler and the cost us another $1888.60 to replace oil pan + brakes and Hollywood Chrysler will not stand behind their terrible service. This is just plain robbery of a paraylized lady with Calif. licence and the so call honest certified service and it is true do not wast any time contacting customer or consumer relations just a bunch bull and they told us it is not Chryslers protocall to make the dealerships stand behind their work or repars, indeed this sucks and this 2004 Dodge Stratus will be our last chrysler after many and will stick to Ford. DON NICHOLSON 3/6/12 Gentlemen, I own over 40 MOPARS from a 1962 Dodge Dart Maxwedge to a 2009 Dodge Chalenger SRT8. I was shocked that Penske changed to Ford for the 2013 NASCAR season.Dodge lost Petty now Penske. Something appears to be very very wrong at the corporate level from the publics view. The old addage is still valid. What wins on Sunday sells on Monday.Please return and dominate the race tracks. Do I need to put my 1969 Dodge Daytona on the track? Thanks for bringing back the Viper and the Challenger and signing up Jegs in the NHRA.You have a great group representing Mopar in the NHRA.Winning at the track make me proud to drive a MOPAR on the street. Please fix the NASCAR problem. Give your teams the best company support in the business and make the competition envious. I loved the Clint Eastwood commercial. Alina 2/29/12 We have been loyal customers and have bought 5 cars over 17 years. My 2003 Jeep Liberty, that has 65k, the transmission went. We took it to Hollywood,FL dealership and was recommended to purchase a Maximum Care Service Contract. We waited for the contract to take effect and returned to the dealer 1 month later. We get a call from the dealer, the mechanic claims it's the bearings. They run the contract for approval and was declined for repair. They claim it was a pre-existing problem. Hellooooo, my car is 9 years old. Everything is pre-existing then!!!! Why was I sold a Service Contract? CANCELLING!!! I approve the bearings repair. Three days later!!! the car is ready but, it's only 50% better, they say. I take it for a drive, 50% better!!!That car has the same grinding noise. Today marks, 16 days my car is there. Today, I get a call saying, it's the tranmission! I'm not paying for the bearings job! Your mechanics are pathetic! CHRYSLER, YOU SUCK!!! YOU ALLOW YOUR INDEPENDENT DEALERS TO DEFAME YOUR NAME!!!! GET OUT OF YOUR CORPORATE OFFICES & CHECK YOUR DEALERS. MY PROBLEM HAS NOT BEEN RESOLVED YET!!!! I'M WITH YOU JOSH WAHRENBERGER! BUY A HONDA!!!! To be continued. Tina Tuck 2/29/12 I live in West Virginia... I bought a 2011 Nissan XTERRA in January 2011.. This is not the vehicle I wanted. I have been trying to trade since October 2011 to February 2012... Dodge is what I want. Jeep wrangler unlimited to be exact.. My credit rating is probably not the best but I have a line of credit through my credit union, cannot get you guys to even attempt to help me. I guess it will be me and the XTERRA forevermore .. I know I have a lopsided trade but you would be selling a brand new jeep and I also know you would make money on my 2011 trade, I guess just not enough to make it worth your while. So I think this SUCKS... Tamera Lanfrey 2/29/12 I bought a 2009 Dodge Journey early in 2008. It has had nothing but problems since the very beginning! I have replaced brakes and rotors every 12,000-17,000 miles. The transmission had to be completely replaced at 60,000 miles and the paint has completely come off of the side view mirrors. There are problems with the window controls on the driver's door and the alarm goes off and I cannot get it to turn off. Now Dodge tells me that I should be grateful becuase they are willing to pay for labor and I can pay for the new rotors that need to be replaced on the front end again!!! These were brand new in April 2011, it is now February 2012. I was also told by the service manager at my local dealership "Have you ever considered that it is your driving that is causing these brake problems?" After going on Google and seeing all of the other complaints about the 2009 -2010 Journey's brakes I am furious that they would imply that my driving was the source of their problem. Now my question is what does Dodge plan to do about these brakes. Will they wait until enough people are injured or killed by their faulty brakes before they find a fix or are their consumers going to continue to have to be out of pocket the money it takes to fix the brakes every 12,000 miles? I will never again buy another Dodge product and will make sure that none of my loved ones purchase another either. I am truly appalled at their lack of interest in doing what is right by their consumers! 2/21/12 I would like to get an appoint with Edward J. Wilmer to tell him about my track dodge ram 3500 edition big horn 2007.My track have 100,000 miller warranti right now have 92,600 miller. The track have problem with injector several time and the dealer in the state of virginia some dealer do not have certification to work in the track but the chrysler allowed to work in the track.I love my track to see broke in part is hurt to me.Iam student for Master mechanic gasolina and diesel in the Northern Community college manassa, Va.I had been paid over $10,000 for my track.Who can help me in this situation do you want the record of the track is ready to review any time Eward J. Wilmer or can send any person to diagnost that engine and rest of the track. I Alfredo Castillo-Reyes my phone 540 683-0417 Penny 2/18/12 Hi, I bought my 2003 Dodge Stratus RT in 2004, Loved this car and still do but with in the first year of owning this car i noticed the clear coat on the top was starting to peel off than it got worse and worse now my sides, hood,trunk, is all down to the primer in many spots and its looking ugly. I have stopped and looked at other dodge stratus RTs and have noticed this is only happening to the black ones. It is because of a defect in there paint. I work third shift and park in the garage during the day so i know its not from the sun. I have taken very good care of this car and would really like if dodge would please offer to help fix this problem. :( Want my pretty car back! Pat Gonzales 2/15/12 My cousin purchased a 2008 Pacifica, it sucks. Nothing but problems, dealer will not do a thing about it. So much for paying cash for a car. jim piry 2/16/12 FIRST of all thanks for 22 years of jeeps i bought my first new jeep wrangler in 1989 an had to upside (children) so i bought a new 1995 Cherokee and my brother was down on his luck so i gave it to him and then i bought a new 01 grand Cherokee and in 07 my daughter turned 16 now in the air force that's when the 4 door wrangler came out SO gotta have it and i bought a new 07 jk unlimited along with my son buying his second jeep the 3.8 gave the jeep some more ponies he drives his jeep like they were meant to be driven :) and now with MANY modifications ("you gotta love the JEEPS") it is that time again I am in the market for the WK2 Overlander 5.7 with the off road 2 package and tow package... but that brings me to SECOND is their a dedicated / devoted / loyalty discount for my 5th new jeep???? if not it sure would be a GREAT MARKETING THING thanks again for many years of fun "its a jeep thing" Joe Abken 2/13/12 I selected 1 star only because there was nothing less. Chrysler corporation makes a piece crap and the only thing that saved them (temporarily) was the bailout that the taxpayers paid for. I now drive a Honda, Toyota and Ford, the best vehicles I ever have owned. Congragulations to them for doing it right. "Build a good dependable product". Jeanette Hunter 2/13/12 Our 1989 Jeep Cherokee (252,000 miles) was the opposite of a lemon--absolutely AMAZING vehicle! However, our 2004 Dodge diesel (2500 Ram)is a safety nightmare. There have been 2 steering damper component recalls, and we (no address change) received neither. If you own a Ram, look up L16 recall: Issued July 2011, recall notices supposedly sent out appx. September 30, 2011. Driving 10 mph last week on a small country road, the left tie rod broke and the steering damper ended up embedded in the tire. Imagine that at 65 mph, which is much more common for us! 7 hrs on the phone w/ dealer, Chrysler,and the National Hwy Traffic & Safety Admin, and it was about the 10th person I talked to before someone said, "Hey! There's a safety recall on that repair part on your truck (by VIN number). Get the word out there, because Chrysler sure isn't. They don't want to pay to tow my truck to the nearest dealer--1 1/2 hours away. Worse, no one wanted to admit there was a recall, and even danced around the issue after I found out. Stay safe, and keep others likewise. :) Aaron S. K. 2/13/12 I'm on my 5th Jeep. Love Jeep but my love is letting me down. I currently on a 2008 Jeep Wrangler JK Rubicon. This ones been a mess, check engine light on after 3500 miles - replaced O2 sensor, picked up car and on the way home; check engine light back on. Took it back in, another O2 sensor. Then at 20,000 during an oil change, I'm told no oil is registering on the dipstick. The dealership completes diagnosis and finds no oil leaks at all. I start a oil consumption test per the Jeep advisor at the dealership. After driving 1000 miles, I take it back in and find that my Jeep is down 0.95 quarts of oil. So, the dealership tops off the oil and instructs me to come back after another 1000 miles. After the next 1000 I'm back in, oil down 0.85 quarts. They reinspect for leaks because something is wrong. No leaks! The test drive my Jeep to see if it may be burning oil. No smoke! Further testing gives no results as to what is happening to the oil. Nothing found! Dealership tells me that my Jeep is "just" consuming oil and that Chrysler says that a vehicle consuming a quart of oil or less per 1000 miles is acceptable. I can not take a loss and sell the thing just yet so I'm stuck. I now have 59000 miles and have been adding a quart of oil every 1000 miles. Sorry Chrysler, this IS NOT acceptable! I've found info that the engines made in Mexico where assemblied incorrectly. That there is something about the piston rings being installed incorrectly and that allows oil to pass through and consume oil. I've also found that Chrysler knows about this and is not willing to make it right. I saw your SB commercial and being originally from Detroit, I was full of pride but then realized, you're just a bunch of talk. If you believed your own message, you wouldn't let me, and judging from other posts I've come across, many others, you might make this right. I looked at the Hummer H3 and considered it but went with my trusted Jeep. I'm thinking I have made the wrong decision. Step up Chrysler! It's halftime, let's make it right! robert l. fisher jr 2/13/12 i just got a 2010 sebring it cost over 20,000 +extending worinty only one key and no owner manul. i was told by the sales mam that he would take of the manul and the would be about $75.00 . 3 days after i got the car it was hald back to fix the top. it would not go up they took care of it and got me a car till it was fixed at no charge thank god. on the 5 of feb. i went in to get a key i was told 151+ and 95.00 to program it. if i would new it would been that much for a key i would never bout the car. i realy lvve the car but i now which i wouldn't bout the dam thing. i was very happy till the cost of the key and no manul, and 26.00 each for seat belt eztender. i left the dash cover and 2 seat extenders in the car i traded in, gm gave me to extenders for 2001 buick and bouth it some place else. about 9 mouths ago ford gave me 2 for a 1985 i bout some where else. Hugh 2/10/12 If Chrysler would put half the money into their cars as advertising they might get better ratings for quality, reliability and road worthiness. Just get view Consumer Reports about quality and reliability. Jon 2/9/12 Bought a Jeep Rubicon on 11/02/11. I within 6 weeks I started having manual transmission problems and the heated seats only worked when the interior of the vehicle was warmed up by the Jeep's heater. Of course all these problems went away when the ambient temp got about 20 degrees. Two weeks ago the leather seat cracked. I sheduled an appointment and that was a week out (probably because Chrysler has so many vehicle problems) and i took it in. Well the heated seats were fixed when they found the wire harness was not installed correctly. I was told there is a service bulletin on the shifter and those parts are on order. (Why didn't they just fix it before they put in on the lot for sale?) Now the seat.....I was told they would have to take a picture, send it to "digital imaging" and see if it is covered. Guess what? Warranty claim is denied. I have 2900 miles....yes.....Two Thousand Nine Hundred miles on this and Chrysler won't warranty a seat. I understood that "bumper-to-bumber" meant exactly that. Well I am not going to accept this. I don't give a damn what your digital imaging department says, they are probably looking at a picture that was taken by some mechanic on his cell phone. I paid almost $40,000 for this Jeep and I want a new seat damn-it. Get it done Chrysler. joyce o 2/6/12 I would like to applaud out loud for the Chrysler add, from sunday's Super Bowl. Clint Eastwood, truly spoke to me and my family regarding the circumstances of american families. Detroit, truly is making a comback and so is America. Great Super Bowl Add. Joyce O Randy 2/6/12 I believe if you have the right to use your resources that ended up costing taxpayers money to run a politically charged commercial like the one during the superblowl, I, like many I've spoken to have the right to turn my back on your cars! I was just going to buy the new Jeep Grand Cherokee, but will look again at Nissan. Pathetic that you even made the statement how people can see what they want from that commercial but by no means was it meant as a political statement! baloney! You push obama...I'll take Nissan! Steven T 2/6/12 I bought a Chrysler pacifica (AWD) just two years ago. Last week when my wife got less than a 1/4 mile from the house the transfer case cracked in two spewing oil all over the road. My wife drives like a little old lady so she is not the cause of the failure. Long story short now i am going to be stuck with a very expensive repair. If you ask me the people who buy this junk should have gotten the bailout not the company who wont stand behind their product. Wish I could give zero stars. Also 6months ago had to replace the passenger side fuel pump because when the car was manufactured the hose going across the tank was made too short causing the fuel pump inlet to crack. Their TSB's/recalls for earlier models say they need to replace bad fittings but that is probably just another lie. David Shank 2/6/12 Concerning your superbowl add (that we the public bought, seeing how you will never pay back the money you were lent), all that was missing was the slogan Vote for Obama. You crossed the line. We in this household will not consider a Crysler again. Bad form. Dave Shank ananymous 2/6/12 Bought a new 2012 Challenger from Commonwealth Dodge in Louisville Ky. The car had 79 miles on it when they drove it off the showroom floor now it has 166 most of that going back and forth to the dealer. So far had the front tire blow out firestone said it was a pinched tire. The stipes are peeling and looks like bubbles all under them body shop said it was a bad stripe. The back wheel has a large gouge on the wheel lip that was done at the factory because it was painted over. Now I found another cut in the back tire in the same spot as the front tire that blew out. So far im out 2 tires have to buy a new rim and have the stripes removed and a new set put on guess what chrysler says none of this is covered under warranty. Gonna sell this piece of S!!t and go back to ford were I should of stayed never had one problem with mustang. Dont call the cusomer service number that was a waste of two weeks getting smoke blown up your butt. To hell with Chrylser james piry 2/6/12 FIRST of all thanks for 22 years of jeeps i bought my first new jeep wrangler in 1989 an had to upside (children) so i bought a new 1995 Cherokee and my brother was down on his luck so i gave it to him and then i bought a new 01 grand Cherokee and in 07 my daughter turned 16 now in the air force that's when the 4 door wrangler came out SO gotta have it and i bought a new 07 jk unlimited along with my son buying his second jeep the 3.8 gave the jeep some more ponies he drives his jeep like they were meant to be driven :) and now with MANY modifications ("you gotta love the JEEPS") it is that time again I am in the market for the WK2 Laredo x 5.7 with the off road 2 package and tow package... but that brings me to SECOND is their a dedicated / devoted / loyalty discount for my 5th new jeep???? if not it sure would be a GREAT MARKETING THING thanks again for many years of fun "its a jeep thing" Susan Austin 2/5/12 Your commercial during the Super Bowl game, with Clint Eastwood speaking about our country's situation in the recession was amazing and up lifting. I salute you for not promoting your company until the credits at the end of the commercial. Our country needs to see that piece again. You chose the right person to deliver the message. Pick yourself up, dust yourself off and start all over again; you can do it. Very emoitional and moving. Thank you. It was the best commercial shown during the game. Angela Woodward 2/3/12 I bought a 2011 Dodge charger in march 2011. The dang door locks have never worked properly, have been replaced once, leavin a rattle inside my doors, and STILL do not work!!!!!!! WHY AM I HAVIN THIS PROBLEM!!!!!!! Josh Wahrenberger 2/1/12 Don't buy any Chrysler/Dodge/Jeep products! I have a 2008 Jeep that I bought as a leftover from a Jeep Dealership in the spring of 09. The Jeep Wrangler now has 51k miles on it and out of the blue last week the transmission went. The cost for a new transmission is $3300. I've been dealing with this for a week with no satisfactory outcome. I have no transportation and no resolution. Trying to get anywhere with their corporate "case managers" is a joke. They don't return phone calls and when they do they don't give you a straight story. How do I know this... because they give differing stories to the technician looking at my jeep. The corporate response is that they'll pay for half but won't do any more because they cannot determine a manufacturing defect. Since when is having a less than (3) year old vehicle that requires a completely new transmission, not a manufacturers issue! For the record, this is a Jeep that my wife drives the kids around town in. Absolutely no off roading here. I shutter to think what would happen if someone actually did take the vehicle off roading like the commercials they advertise. If any Jeep/Chrysler corporate types are looking at these posting, my claim number is 21816184 and I am actively engaged in expressing my extreme displeasure to friends, family, facebook, internet sites, etc. My recommendation to people, stay away from Chrysler/Dodge/Jeep and buy a HONDA! Jessica Hawley 1/27/12 I purchased a 1998 Chrysler Cirrus lxi two days ago and it is the worst car i have ever owned. Just yesterday it started to stall, then it done it while driving down the road, i have did research online what is wrong with it b/c i have already replaced plugs, wires, EGR valve, Valve gasket, Engine management ignition, and i have flushed he fuel tank out and put fresh gas in it and no change. I have no codes and honestly i believe there should be a recall on whatever problem it is b/c if i am driving down the interstate and it stalls that could result in a death of myself or of others. sunny levin 1/18/12 THIS IS MY SECOND PT CRUISER 2007. I LOVE MY PT CRUISER. YESTERDAY THE SYMBOL ON THE DASHBOARD FOR AIR BAG APPEARED ALL DAY. TODAY, THERE IS NO SYMBOL. IN ORDER TO HAVE IT CHECKED...DIAGNOSIS, THE COST VARIES FROM 98 TO $105. AS A SAFETY FEATURE OF THE CAR, WHY DO I HAVE TO PAY FOR THE DIAGNOSIS. DOESN'T CHRYSLER WANT TO PROTECT THE DRIVER, PASSENGER? THIS COST AS EXPRESSED IS JUST FOR THE DIAGNOSIS. WHO KNOWS WHAT ADDITIONAL EXPENSE THERE WILL BE. AS A SENIORR AT 82 AND A HUSBAND AT 91, CAN'T THERE BE SOME CONSIDERATION? MY PHONE NUMBER IS 858 487-5885. PLEASE HELP SUNNY LEVIN Wayne Ezell/Jacque Pierce 1/14/12 I have a 2007 dodge nitro ALL my door handles have broke from the inside!!! My driver side window button broke! They gave me an estimate of 250 a door to fix it! I can understand one door but ALL OF THEM around the same time???? Who can I contact to write a grievance that might actually get some response? Pretty messed up we spend this kind of money on a vehicle and have to roll down the window to get out, except of course the driver side window which of course is broken too!!!! Jacque Pierce J.D Rogers AKA the tractor vet 1/11/12 I have been a long time owner of Chrysler product along with being a Certified Chrysler Ply Tech and a Parts manager for a couple past Chrysler Plymouth dealerships. I have one question for the powers to be . WHERE THE HELL Is your minds gone on parts prices . went to my local dealership to get a simple thermostat bypass hose for a 95 Dodge 3500 Cummings diesel and i was informed that that little 3/8th's hose that is about 4 inches long with one 90 degree bend and one 45degree bend was going to cost me 32 bucks can we say price gouging here along with the over 450 bucks for a rocker panel that should not cost over 125 bucks in todays market and oh wait there are only a few left since you no longer make them . So now we can buy from China to fix our Dodges . And don't get me started on the plum STUPID design of the Ft wheel bearing used on all Dodge four wheel drive trucks as i can see that non of you assholes ever spent three hours beating one out after it failed and then to do it over again a little over a year later after the OEM replacement part failed . In the 39 years of owning 4 wheel drives none of us ever had a ft wheel bearing failure when ya had GREASE and cone and roller bearing and LOCK OUT HUBS . The guys that use a 4 wheel drive for OUR work that requires us to get MUD - snow and yes even Cow shit on our boots don't mind getting out to lock the hubs in and have less ware and tear on the drive train. But back to the hose you will be happy to hear that i was able to cheat you out of 27 bucks and get it from ADVANCE AUTO PART FOR 5.75 cents . MAD 1/10/12 DO NOT BUY A DODGE CALIBER 2007. We bought it used about 7 months ago , I still have 2 years left in car payments and the transmission needs replaced. "OH YES PLEASE CAN I MAKE A MONTHLY CAR PAYMENT BUT WALK EVERYWHERE I NEED TO GO?!" "A 2007 DODGE CALIBER IS WHAT YOU NEED." Thanks Dodge I will forever tell people not to purchase anything from you. STILL MAD 1/10/12 GOOGLE DODGE CALIBER 2007 HOW CAN YOUR COMPANY FILL OK ABOUT THIS? I WORK HARD AND NOW I HAVE A CAR PAYMENT AND NO TRANSPORTATION. donna of thomasville nc 1/5/12 hava a 97 town and country van my sisiter brought for me and me pay her back this van has major electial problems was out of work for two years got me another job at 7.25an hour so this thing will sit in my yard until ----freezes over will never have another chrsyler in my life .... D Becker 1/3/12 I have 2007 PT Cruiser that I purchased 2 years ago.The vehicle only has 30,000 miles on the odometer.The crankshaft seal keeps popping out because of to much crankshaft end play.The only fix is a new shortblock costing thousands of dollars.Doing extensive research,talking to Chrysler technicians and parts people and countless internet searches.I found it is a known problem by Chrysler. Chrysler even has a star bulletin K93016699 technical service bulletin for Chrysler technicians just Google star bulletin K93016699.And to add insult to injury they said they would fix it so right after I had it towed to a dealer, Chrysler calls me and says no were not gonna fix it.Now I'm stuck with a like new car 30,000 miles that needs a new engine and being disabled and still making payments.Me and the car will have to sit!! Guess Chrysler corp thinks engine replacement at 30,000 miles is normal or OK. Shame on Chrysler for not standing behind there products!!!!!!!!!! roger tutor 1/1/12 I have a dodge 1500 5.7 hemi.The truck broke a spring and bent the push rods and bent the valve.So i took it to a dealer ship.They said that the valve dropped and damaged the piston.They told me i would need a new engine at 6950 dollars.I took it to someone else and they pulled the head there was no damage to the piston.Tthey reworked the head and replaced it for 400 dollars.I just glad it wasn't the engine.Dealership for the chrysler companys are just in it for making a dollar off of you.Dont fall for anything they tell you.Always get a second opinion. 1/1/12 your dealers call you liars .you simply want the governmenyt bail out they say it wont happen ever again,i am a federal consultant and the company of chrysler is being run by idiots -no one wants in-efficient junk .dont you morons get the message fiat failed several times in usa -their 500 diesel was there last hope diesels sell overseas but not to americams -notice a boycot on your bs yet you have tried this bs for a long time -not working? china will destroy your last hopes for survival remember the 50s and vw produce or loose Linda Jackson 12/28/11 This past July, 2011,I got in my car, 2006 chrysler 300, ,started it, tried to change the gear from park to reverse and my car would not do anything.I had to leave my car overnight at my job and the next day had to have it towed to the local chrysler dealership, which cost me $100. I was told that the gear shifter had locked up. It cost me $350 to have my car fixed. Imagine my suprise when I go online and see all these complaints about these complaints have been filed about the same problem with numerous other owners.How many complaints have to be filed for a recall to be issed. This past Oct, 2011,3 months later, when I put my car in gear, my car jerked real hard and then stopped changing from the 1st to the 2nd gear. Once again , I called the dealership and was told that the problem might be that the transmisison screen might need to be changed, cost $175.00 Well it wasnt the screen but an internal problem in the transmission with the valve body, and now I'm told it will cost $2500 to rebuild.The costs keep adding up, is there no end to this madness? Nancy Humphrey 12/28/11 I have had two 2005 Jeep Grand Cherokees and they are the biggest piece of garbage you could ever waste your money on. The 1st Jeep was such a lemon that after 8 months I returned it to the dealer only to get the shaft and pay more money , but thought at least I will have a reliable Jeep now! WRONG!! 2nd Jeep left me stranded on vacation. Just stalled and q Jeeps are the worst 12/28/11 Jeep Grand Cherokees are the worse vehicle ever. Never again will I buy one! Problems with 02 sensors, faulty sensors up the wazoo, transmission problems, cat. converter, more sensors, transmission again. The list goes on and on. Save your money buy a Honda or Toyota! Charlene Claybaugh 12/22/11 In December 2005 I purchased my Jeep Liberty from Yucca Valley Chrysler in Yucca Valley, CA. Since that time I have had my car serviced there. After receiving the "5 Star" service on Sept 10, 2010 I picked up my car from the service dept in Yucca Valley. The problem had been diagnosed as overheating. The sensors for cooling and the relay pkg-radiator fan were replaced. The total charge was $330.90O which included lube, oil and filter and engine oil. On September 24th my car had to be towed to another Jeep Dealer (Victorville Motors, Victorville, CA) for the same overheating problem that was supposed to have been repaired in Yucca Valley. The cooling fan had shorted. The fan was replaced. The total charge was $670.14 Upon leaving the Victorville service I specifically asked the srvice advisor, Steven Olsen to make sure that the car had coolant. He assured me that the car had coolant, although he did not look under the hood. On September 20, 2010 my Jeep overheated again in Lucerne Valley. The mechanic pointed out that my car did not have coolant, but only water. Victorville Motors had not replaced the coolant in my car. In addition, he found a leak in the intake gasket and repaired it and replaced the TPS. The total charge was $339.42. I have written Mr. Kelly Gaab, Genral Manger of Yucca Valley Chrysler Center on two occasions without response. I have copied these two letters and hand delivered them to Mr. Gaab's office without response. I have twice written to Lela Niles, Assistant Manager and Mr. Chet Watts, President of Victorville Motors without response. Who determines your "Five Star Service"? Not I. I will be going to Small Claims Court to resolve this matter. Charlene Claybaugh Swim Spa Van 12/26/11 I have a 2010 Dodge Caravan that has a factory installed sunroof that LEAKS (and I mean REALLY POURS, not just an annoying drip). After 4 warranty repairs by the dealer and it leaking AGAIN(this time 1 1/2" of water in the floor console) i asked chrysler for relief under the Lemnon Law BUT they refused saying I shouldn't park it in my driveway and that I need to clean out the drains. Bewteen last 2 leaks was ONLY 52 days so I guess i must clean out drains more often than that, I know sounds ridiculous BUT that is their story. Have not been sucessful with getting to actually talk with anyone from Chrysler. i have a 2004 chrysler Pacifica with a sunroof parked in same driveway and NO LEAKS and I never clean any drains in it. SAD but Chrysler won't stand behind their product. Contact me @ dodge76722@mypacks.net if you want more info OR to tell me anything that might work getting chrysler to take responsibility. john miesch Never again 12/19/11 Just recently took my 300C (2006) in to replace a duplicate key FOB. When the dealer, Wabash Chrysler in Wabash Indiana, went to reprogram, the car will now not start, the main key fob no longer works, the new key fob doesn't work. They claim they have to "replace" the wireless control which was working fine when I took it in. They want $500. All to replace a duplicate key fob! Something stinks. The chances of the wireless control going out at the precise moment they began to reprogram the key fob is slim to none. So. . .what is it?. . .defective parts or incompetent service? Never again will I buy a Chrysler product. Linda Moonschein 12/11/11 I was surprised to learn that Chrysler plans to stop making Dodge Caravan after 2012. Your marketing strategy is going to cost you sales. You already have a luxury vehicle in the Chrysler 300. The Town 'n Country cost more than the Dodge Caravan. You should see more Caravan sales than Town 'n Country because a family van is usually purchased by a family that are looking for a vehicle at a lower price point than the Town 'n Country. Also, I purchased in 2007 a Town 'n Country after having purchased Dodge Caravans for years prior. I decided to spend more to get more and got a lot less. So many things went wrong with this vehicle, the top being its performance. If I have to spend more to get a van from you it will not be the Town 'n Country - I'll spend the extra dollars with Toyota or Honda. By the way, we bought a 2011 Dodge Grand Caravan this year besides needing brakes asap (under warranty), I love this vehicle. My husband is stuck with the 2007 Town 'n Country. I will miss not being able to purchase the Dodge Caravan. Why not stop making the Town 'n Country if you feel you need to drop a van line????? JOSE AURELIO RICO GOMEZ 12/6/11 LE LLAMO DE GUADALAJARA JALISCO CUANTO ME COSTARIA UN MOTOR PARA UN NEW YORKER 1987 YA QUE EL QUE TENGO YA LO REPARE TRES VECES Y NO SIRVE, LE AGRADECERIA LA AYUDA ivcentenario@prodigy.net.mx saludos Crucilla Koon 12/5/11 I own a 2005 Dodge Stratus, Addy's Harbor Dodge replaced the motor , less than 30 days I was back again, a mechanic had informed me there was a pin hole crack in the oil pan from the inside , took it straight back up to them and now they are replacing the motor they just put in? why the hell was it not done right the first time? David 11/21/11 One of the reason your not selling the fiat 500 is because using j.lopez is not realistic. She might be popular but she is not the type of person to drive a car like that. Whoever thought of that campaign should be fired. It's a small car. The commercial try to make it sexy to drive. A diva type personality will want one. Someone who is rich would prefer a 500 fiat. Google the subjec and you will see that people won't even consider the car because the marketing is stupid. Again it's a small car. You should use the ad company that did commercial for apple, mini cooper, Volkswagen beetle,...there were no name big star, their ad only feature the car and highlight certain aspect of the car to get people interested enough to check out the car. Get rid of lopez and the ad company and start over before your car becomes a joke. At least on paper the car is better in some aspect over the smart for two. Barbara Gable 11/16/11 My husband and I bought a 2010 pt cruser and we have only had it a year and a half and we had to tske it in to get the seat worked on and we told them that the seat would move by its self we spent the hole day their and they came out and told us it was fixed and a few days later it was doind the same thing again. I called back to the dealer off of acadamy dr in alabama and they told me they had to order a part nine months went by and we called alot to see if the part had came in and we was told no and then when I called them thursday and I was told that the part had been their for almost nine months and they had told us it was not their. I have almost been in two wrecks because of this seat problem that they cant or wont get fixed, so if you go to get a car please be very very careful when you pick the one you wont because they still have not fixed it right yet and it was just in the shop on 11.11.11 and they said it was fixed they just had to get a plastic part and it would be in , in about two or three days and they still have not called us for that part.Please becareful!!!! Clara 11/14/11 ok before you guys gripe about the phone number on this page not working, here is the REAL number.... 1(800)247-9753. The people there were courteous so far, I had my car towed today due to a recall on my 2008 Dodge Avenger, someething about my interlock spring wont let my car get out of park. Since having it towed was a direct result of thier screw up I called to see if they would reimburse my towing money. The guy was very helpful and gave me an address to thier roadside assistance claim office. SO.... HOPEFULLY this thing actually gets fixed for free like the card I got in the mail said it would, and HOPEFULLY they reimburse the towing. I will post when I get all of this taken care of and let my experience be known. ray bonelli 11/7/11 i bought a 2010 town and country with 30,000 on it, it was a car rental car trade in. i put 15000 more mile i felt a vibration coming when i put my breaks on. i called 1800 992 1997 talked to leigh she told me my breaks would be covered under the extra warrenty i took out, she said that the dealer will try to tell u that its not covered. i will give u a reference num. i then took my van to the dealership told them what crysler told me and the reference num. 2 hrs later me dealer calls me and tells me i need brakes and that its not covered, i said thats what crysler told me. she then told me that they made a mistake its still gonna cost you 63.00 for him looking at it. then i called chrysler back to try to talk to someone about my problem im sorry thats all i got.like every thing else the consumer get craped on LETS FIGHT FOR WHAT WE STAND FOR carolyn gee 11/2/11 We recently called the Dodge place here in our home town to have a remote start put on our 2009 dodge van,it has been about 2 monthes now and they tell me that they can't find the part, i don't know the exact words used.they said they would do some more checkig and then let me know ,that was about 2 weeks ago and no word.our key is getting bad and we are afraid that it will get to where it won't start so we thougt we would have the remote start added,since we are both in bad health and in the winter it sure would help us that way we get two new keys plus the remote start.wethis is the 3rd dodge van we have owned and we won't have any other kind.thank you so much.carolyn gee @dishmail.net John Allen 10/29/11 I bought my wife a 2006 Chrysler 300c SRT8 with only 9500 miles from a non-Chrysler Dealership in March 2009. June 2009 at 13842 miles, we already had our first issue,the transmission had locked up in the garage of our home, cost of the repair $400.00. Well 15 months later, Sept 2010, at 37907 miles, another problem. The car overheats before I get it to the local car wash. The cooling fans motors and electrical harness shorted out causing the vehicle to overheat. Cost of the repair $547.00. Finally, 8 months later, May 2011 on my wife's birthday, we're on our way to the spa for a few hours of relaxation and the car shuts off with NO WARNING while exiting the highway. I inspected the car after the Highway Patrol/State Troopers pushed us off the highway, and noticed that the hose at the bottom of the radiator had come completely off. We just had the vehicle serviced at the Chrysler Dealership a month prior, so my guess was they failed to inspect the hoses, but why wasn't there a check engine light, sound or alert to warn the driver that there is a problem? So the dealership obviously doesn't want to take responsibility because there is a good chance, that there is major engine damage. Sure enough, the cooling system is fine but after I authorized a tear down of the engine to find the problem, the valve seat in the # 8 cylinder became dislodged and the metal fragment chewed the head of the piston; the valves in the # 8 cylinder; and fried the catalytic converter. All caused by a hose. Well, of course the dealership wasn't going to take responsibility for the cost to repair or replace the engine which is $11,000. The Extended Warranty we purchased didn't want take responsibility, because they accused us of driving the vehicle after it overheated so our claim was denied. Then we received a letter in the mail from Chrysler regarding a recall on our vehicles cooling fans. My wife calls and explains the situation to the rep who refers her to a Case Manager, who said she would be in contact with us the following week regarding the issue. The following week, this Case Manager calls my wife and tells her that since the overheating problem happened before the recall, they would replace the engine in the vehicle free of charge. My wife and I are ecstatic about the news!! Chrysler is really changing their "Commitment to Quality", or so i thought. We received 3 follow up phone calls from this Chrysler Case Manager confirming the approval of the repair/replacement of the engine and the appointment for the car to be towed to the dealership on Friday. Then Friday, while prepping the car to be towed, we get the phone call from the Case Manager Supervisor, saying that there was an error and the the approval and been retracted. Now we're back to square one with no one to help us. The hose on this vehicle mysteriously becomes detached and no one wants to take responsibility for it. WELL, I GUESS I'M JUST ANOTHER TAX PAYING CONSUMER GETTING THE HOSE!!! THANKS CHRYSLER YOUR "COMMITMENT TO QUALITY" IS DEFINITELY BEING NOTICED. C Eldridge 10/19/11 I love my 07 Jeep Commander but the seats keep ripping in the middle seat area. Jeep has paid for all three past repairs even though some of it has been out of warranty. It has been taken to the upholstry repair shop that the dealership uses for repairs three other times. He quoted the dealership and us $120.00 dollars to repair the tears in another part of the seat that happened and a previous area he had already repaired. We asked the Jeep Case Manager if we can take it to another upholstry repair shop due to not being pleased it had ripped in a previous area already repaired once. Jeep case manager reported this would be fine. We took it to another upholstry repair shop that the dealership uses as well and he quoted us $30.00 dollars cheaper at $90.00 dollars. The case manager was faxed the receipt for the repair and they informed my husband that we would have to pay a $25.00 dollar copay that was never mentioned. We have never been asked to pay this before nor had it been mentioned. My husband told the Jeep case manager who was very nasty about saving them $30.00 dollars that we were not going to pay any copay because she never indicated this. My husband requested to speak to the supervisor. The Jeep case manager reports having to pay the copay due to Jeep offering us in the past to pay for half the cost of a new middle seat and that would be $900.00 dollars for a seat that we paid already for when purchasing the Jeep for $35,000.00 dollars. The Case Manager got another worker who was not a supervisor and my husband had to continue to demand to speak to a supervisor until he was told one will contact him. The supervisor returned his call and informed my husband that she would email a $90.00 dollar check that day which did not happen. The check is suppose to be in the mail now and I guess we will see. We have had this Commander for 4 years when the seats began ripping some two years ago. J James Wright 10/19/11 I love my 2005 Grand Cherokee, but I hate the way I have been treated at Dallas Dodge in Dallas Ga., and by Chrysler. I had an exaust leak repaired. They replaced both manafolds for $2600 and some change. Two days later, the check engin light came on. The code showed the catalytic converter was bad. They want $1000 to replace it. It was fine before they worked on the car. I called Chrysler, told them what happend they looked at my account and said it wasn't under warrenty so I was out of luck. At this time there is no after market part available. I hope one comes out before I have to have my car inspected in December. The dealership did say they would replace the parts free. That puts the price around $825 plus tax. After market price will probably be $250 to $350. William T Attwood 10/12/11 We purched a 2011 Dodge Nitro from Thompson dodge Baltimore Maryland for are trip to florida After ariving in florida we had a tire go low because of a nail I pulled to to walmart to have the tire repaired and to my suprise they had locks on the wheels. They the dealer delivered the car to me WITHOUT giving me the key for the locks.My wife tried to call the dealer in baltimore and they asked her (What do you want me to do) and then hung up.It took me 7 phone calls to chrysler with no help Chrysler road service keep raising the price they wanted to tow my vehical to a dealer. I finally had it the man at walmart put air in the tire and I drove it to the dealer.It cost me $124.00 to fix Dodges problem Dodge told me to send them the bill for the repair and they would take care of it. After sending them the bill Dodge now says they wont refund my money because they have no proof I paid The bill. If you thinking about buying from Chrysler I WOULD THINK TWICE AND THEN GO BUY A TOYOTA> I have owned chrslers all my life I own three now But I am done Buying DODGE. Ronald Dickerson 10/12/11 I received an advertisement in the mail for a 3 day sales event. The flyer had my 2003 Dodge 1500 4X4 Crew cab pickup listed on the flyer promiseing a 120% trade in value on it, listing it at $14,191.00. The add was from a local Chrysler Dealership, Hoyt Dodge, in Sherman, Tx. The fine print read that they allowed 10,000 miles per year on the vehicle, but anything over that would be charged 30 cents a mile against the vehicle. I took the flyer in to Hoyt Dodge and they refused to accept it. Said that they didn't honor those advertisements that in the fine print it says that the mileage would be charged 30 cents a mile and it would take the value down to nothing. My truck is a very nice clean truck with all the extras added, like a fiberglass bed cover and a big chrome grill guard on the front with chrome pipe steps on both sides of the truck and only has 53,000 miles on it. They said that they did not know why we received that because they would not honor it. He said that my truck couldn't be worth over $10,000 at the most. We found a car that we wanted to buy and trade the truck in, but they wouldn't talk to us about it. The salesman told us that the car was listed brand new at $40,000 and we were getting it at a drasticly reduced price at $27,000. It was a used car with 3,600 miles on the speedometer. After we purchased the car we found the original window sticker in the glove compartment where the original owners had placed it with the manual and other papers. On the window sticker it had the car listed as $31,000. I don't appreciate being lied to and treated like this. I bought the car, but I don't ever intend to go back there again. I am seriously considering fileing a false advertisement suit against Chrysler Corp. and turning Hoyt Chrysler into the Better Business Bureau. I will definately tell everyone that I know how crooked they are. Last Honest Hard Working American 10/8/11 Bought Jeep Cherokee. Ran great for first 10,000 miles. Every time it goes in for an oil change, something else needs to be done. Something costly. 15,000 miles in and the truck wouldn't start. Paid another $400 for starter to be replaced only to have it not start in the parking lot at the dealership. Very dangerous vehicle to drive. Dies as you drive. Avoid the headache and the hardship. Stay away from Jeep. No customer relations whatsoever. They s***! they deserve to go bellyup. New truck? 10/6/11 My dad bought a brand new 2011 Dodge 1500 pick up truck and drove it home Monday night. Tuesday he took it out onto the highway and up the hill when the entire back end began to shimmy and shake and bounce all over on smooth pavement. Again, this is a BRAND NEW vehicle. He had to have it towed back to the dealer. He put 15 miles on it total. From the lift marks under the rear of the truck, this vehicle obviously had problems and they knew about it and sold it to my dad anyway. We better see a replacement, a bunch of incentives not to smear our experience all over the net and some royal ass kissing from Dodge real fast. Jose A. Rico 10/5/11 Went in for serving found out pre-paid maintenance agreement had expired. How can a pre-payment of services that have not been performed expire????????????? You have 48 hours before I contact an attorney and file with the California Attorney General's office, the U. S. Attorney and the FTC. You are attempting to defraud! You also owe me an apology for this inference. J. A. Rico, lavonangel46@yahoo.com or 510-427-9754, 3115 Finnian Way apt 209 Dublin, CA 94568 yes I am retired! BRANDON HARDEMON 9/28/11 I BOUGHT A 2007 DODGE RAM 1500 4X4 BIG HORN EDITION BRAND NEW IN 2007. SINCE I HAVE BOUGHT THE TRUCK THE POWER STEERING PUMP HAS BEEN REPLACED 3X, TRANSFER CASE REPLACED 1X, EMISSIONS CONTROL SYSTEM 1X,TRANSMISSION WIRING 1X, CONTROL MODULE 1X, TAIL LIGHT WIRING 1X, FRONT WHEEL BEARING ASSSEMBLY 1X AND NOW THE IGNITION SYSTEM IS OUT. THIS TRUCK HAS HAD THE ENGINE OIL CHANGED WITH FULL SYNTHETIC OIL EVERY 3 THOUSAND MILES AND STILL USES ATLEAST 1 QUART OF OIL IN BETWEEN EACH OIL CHANGE. NOW TELL ME THIS TRUCK IS NOT A LEMON AND CHRYSLER REFUSES TO DO ANYTHING ABOUT IT AT ALL. I LOVE HOW THEY ARE SO NICE WHEN U WALK ONTO ONE OF THEIR DEALERSHIPS WHEN THEY KNOW YOU ARE ABOUT TO SPEND $30,000 DOLLARS. ITS PATHETIC HOW THEY TREAT YOU WHEN YOU HONESTLY HAVE A PRODUCT THAT THEY MADE THAT IS A LEMON THIS IS NOONE FAULTS BUT DODGE MAKING A POOR PRODUCT. THE TAX PAYERS DOLLARS BAILED THE COMPANY OUT BECAUSE OF THINGS LIKE THIS IT WILL ONLY GET WORSE IF THEY DONT STAND UP AND TAKE RESPONSIBILITY FOR THE PRODUCT!!! GREENSPOINT, HOUSTON 9/28/11 WHY HAVE THE NUMBER ONLINE IF WHEN YOU CALL YOU GET A BUSY SIGNAL! CHRYSLER NEEDS TO HEAR THE CUSTOMERS AND WHAT HAPPENS TO THE CUSTOMER IS ALWAYS RIGHT....WE NEED TO STOP BUYING THEIR VEHICALS! THE CORPORATION NEEDS TO SEE THE ASSEMBLY LINE AND HIRE PEOPLE WHO KNOWS HOW TO BUILD THEIR VEHICALS BETTER1 Lenny fox 9/28/11 I was a life long Chrysler person. I have purchased five cars including two of their high end SRT lines in the last five years. My cars are very well kept and have extremely low miles on them. My 2005 jeep grand limited has only 21 thousand. My complaint is with my 2008 jeep SRT8. This was my second SRT vehicle so I know how to care for them. This jeep had only twenty thousand miles on it when all off a sudden a rattle noise was coming from the engine. No warning lights no check oil or engine lights were on. I took it to a dealer and was told that there was no oil in the motor thus caused the motor to seize. I needed a new motor at 15 grand. I changed my oil by a professional every 3-4 thousand miles. Dealer and Chrysler Corp stated I voided my warranty due to abuse for failure to have oil. Countless call were placed with no help, Corp stated they go by the dealers views and the dealer states they go by what Corp tells them. Both refused to look at all my documentation of oil changes as well as finding the cause of how 8 quarts of mobile one oil could disappear with in 3 thousand miles. Oh yeah they also charged me six hundred to tell me my motor was blown. Chrysler failed to stand behind their product or even look into what happened. They refused to even look at my documentation. I spent three weeks trying to get managers or any one with in Corp to help all I got was more lies between Corp and the dealer. I canceled my order for my 2012 jeep SRT as I will also never buy another Chrysler product again. I have also filed a complaint against both Corp and the dealer RT 46 Jeep in little falls NJ (who also damaged my truck by cracking the entire front bumper, thus stating I gave it to them that way before throwing me out) as well as I plan on filing a civil case against Corp. I was always pro American with car purchases but after this I plan on buying BMW. They at least care about their customers as well as the product they put out. I beg anyone from Chrysler to contact me. You should all be ashamed for you just lost a very loyal customer. I will tell anyone who will listen how bad Chrysler treats their customers. If you take a look at most of these right ups we are all saying the same thing. You just don't care about us or the quality of products you put out. THAT IS WHY YOU NEEDED A BAIL OUT, THUS COSTING ALL OF US!!! Keep it up and sooner rather then later you will lose every one. Feel free to contact me LTLEO74@AOL.COM. For once stand behind your product and do what's right! Marie Gustafson 9/23/11 I have had a town and country 2008 since 10/2010 . I have had this Van into the dealer more than I have gotten to drive it !! I have had problems with tie rod ends , brakes , wheel bearings front and rear. I have the extended warranty also, they still find something to charge for ! Now it's the lugnuts were threaded wrong so now new nuts and that labor is not covered of course. Funny thing is they are the ones who have had to do this god knows how many times in less then 12 months . The dealer of course never wants admit they covered up a lot of chrysler issues also . There is a whole other story for the purchase itself (horrible ). I will never recommend to family frineds with this vehicle John Watts 8/11/11 About the fan motor on Jeep Commanders email:john.w.watts.civ@mail.mil or jwatts10169@yahoo.com would really like to here back from someone. Frank Salmons 8/11/11 My famley had 2 cars taken back one they said bank loan had went through we had leased and was going to buy but someone left paper work on desk so then they repoed.We could have got our own lone or paid cash at the time.on another car they took back before we could have inss. fix it then put a lean on my 70 year old mothers house and their 704 357 7052 is always down how do you take money from taxpayers then sue them this company is a joke see wear the workers get drunkj and high and then build the cars(706)364-1986 J Watts 8/11/11 I have owned two Jeep Commanders, by the way need to keep making this vehicle best look Jeep in your lineup. I am experiencing the same problems with my 07 Commander Limited as I did with my 06. My main concern is why does the fan motor for the climate control give out so prematurely I changed the motor on the 06 and I now am getting a humming noise from the 07 that is how the 06 started before it gave up. I like the vehicle want to stay american made but too many of the same problems. Please advise or help. Loyal Jeep Owner.. Doug H 8/11/11 I have a 2008 Dodge Ram 1500. The motor blew up & I have been informed this particular model does not carry the 5 yr/100,000 mi warranty. Guess who gets to pay for the $4500 to $8000 motor? I can't even get a replacement motor because the truck is too new for one to be available yet! Doesn't that tell this company they should pick up the tab for a new motor? Obviously this is out of the ordinary & should be covered. I called customer service to lodge & complaint and to see if they will at least pay half, but it has been 3 days and my case worker hasn't called me back yet. Insurance doesn't cover rental cars for cars in the shop, even if they are out of commission for 2 weeks. We will never purchase another Chrysler/Dodge/Jeep product despite previous owner loyalty (6 other vehicles through this company and 2 of those 6 also had issues). We are in the process of purchasing banners to mount on the truck stating DON'T BUY DODGE. 2008 MOTOR BLEW, NO HELP FROM COMPANY! More of us need to inform the public about poor quality and customer service. THIS IS OUR MONEY THEY ARE TAKING! David A Jurgensen 8/11/11 I had my 2000 Dodge Ram 1500 4x4 towed to Kolosso Dodge jeep dealership in Appleton, Wisconsin. That was almost 4 weeks ago. The Repair manager "Bob" calls me to let me know I needed a new engine for $5,900.00 total. Well, the truck was not ready by August 6, 2011. 3 weeks after they said it woud be done a week earlier. Now I have to rent a u-haul at $108.00 for 6-9, 2011. I drive back down to Appleton, because "Bob" assures me everthing is ready to go. I drove 19 miles before the engine seized just as I entered the freeway. Kolosso did not offer to pick me and my berother up, we were to ride 4 wide in the tow truck. When we arrive back at Kolosso, "Bob" says to me "Do you drive like a maniac?". I resented the comment, but the real insult is that the 1000 mile or 3 year warrenty may not cover the cost associated with the needed repairs. I was told there would be no cost with the raidator, yet I was charged. I had to be driven back to the u-Haul for another $108.00 charge. I was told there is a 99% chance that I may not have to pay any more after the extra $401.00 I paid for the Heater core. So far Holz chevy in Hales Corners and Kolosso Dodge Jeep have costed me roughly $10,417.00 and my truck is still sitting in Appleton, WI. By the way, I live in Milwaukee, WI. John Kolosso if you ever correct my family in public again after what you have done to me and my wife and my son, I will have a few colorful metaphors to share with you! ROBERT HEAL 8/14/11 I PURHASED 2001 DODGE RAM 1500 COLOR BLACK MAY I ADD PAYED CASH FOR IT. BEING A GM OWNER FOR YEARS I SWITCH TO DODGE LIKING THE BODY STYLE. I ORDERED THIS VEHICLE WITH MANY OPTIONS THINKING THAT THIS VEHILE WOULD LAST MANY YEARS LIKE MY PAST GM VEHICLES. TAKING CARE OF THE DODGE WITH OIL CHANGES REQUIED MAINTANCE WASH AND WAX EVERY WEEK. I WAS PROUD OF MY BLACK DODGE A REAL EYE STOPPER. MY DODGE IS NOW ELEVEN YEARS OLD THE CLEAR COAT IS PEELING , ROOF, FENDER, HOOD. IM TOTALLY ASHAMED OF THE TRUCK AND VERY DISAPOINTED IN DODGE CORPERATION. MY WIFE HAS A GM TRAIL BLAZER APPROAHING 9 YEARS OLD AND LOOKS AS IF IT CAME FROM THE SHOW ROOM. NOW MY DECISION IS DO I PAY FOR A PAINT JOB OR BUY A NEW VEHICLE. DO I GO BACK TO GM OR STICK WITH DODGE. Todd Simpson 9/20/11 My wife bought a new 2010 charger. At 26000 the engine has had to have new heads, rocker arms, win module, brake sensor, a new shifter and a fuel pump. What a lemon huh? Dodge refuses to buy the car back. We bought the car at our local dealer here in Ruston,,Louisiana. The Dealer will not help me at all. Deacon Robert Willis Henry 8/15/11 I am writing about the 2011 Chrysler 300(s). I am weighing my options of purchasing another 300. I feel bad about the 2011; there is no way you can tell one from the others. I have looked at all of them! The 300C, is the only way you know you have the top of the line. The rest of the 300 you can only tell from the windows "sticker-Price." This year, it appear that no real thought went into building the 300s. They look plain, non-eye catching. no side protection strips, most of the 2011 300s are plain. They do not set themselves apart like the first 2005 vehicles. I also think that chrysler should have done a better job producing the 2005 chrysler 300s as well. There are to many things that have gone wrong with many of the vehicles; but, by far, they are still a vehicle that many want! They are priced to high; 37K to 45K. I think that chrysler needs to give the consumer the chrysler 300 they want. I own a chrysler 300 Limited. Tyrrell Allgood 8/18/11 Back in 2006 i bought a Dodge Caliber r/t from Dodge Slimans in amherst, ohio. The transmission and alternator went out, so i traded the car in. Now i have a Dodge nitro and the alternator is acting up again. I'm not under warranty because i don't like dealing with dodge slimans. I try'd many times to contact Mr. Sliman himself and still haven't got any answer. The worst company i have ever been to, there services sucks!I had it up to here, my lawyer will be accompanying me when i return to slimans. And i plan on taking this to court. email please at tgoodtv@gmail or call 440-282-1212. ASAP! Debra Chard 8/21/11 Up until last Monday, my rating would have been 5 stars for my vehicle, which in many ways I still feel exists, but unfortunately, the Chrysler Corp. is attached to this vehicle, so therefore I am rating this company a - - - 100...poorest customer service and false advertisement scam that I have seen, ever. Was thinking that this may fall under the R.I.C.O act??? After researching this attitude that has developed with this company and ignoring all the "alike" problems that their quality(?) american products exemplify, I am embarrased for them. I have owned a 2005 Chrysler Pacifica since early 2006. I was offered and purchased an extended warranty. Ford put out such a quality car that the transmission failed 303 miles after warranty expired...so yes, yes, I took the extended service.(Once buned by american befor). Guess what happened last Monday? Yep, same story different hard working american name. My valve failed. Ahh, but I have warranty and only 67,000 miles on my vehicle. Took my car into service center and 24 hours later they reviewed receipts and argued that some of the oil filters didn't have stock numbers on the receipts and how could I prove that this was for my car? Really have a lot of bravidity, this company. It will hold up in court if I hand write all services in their little book, but not a receipt from the store? And doubt that the service tech. that has been doing my warranty services in a timely fashion, but claiming that I was negligent for letting my motor run without any oil? HUH? were you riding with me the past 6 years? Are you kidding me? I have never had any - let me repeat - any car issues until last week and you doubt my receipts, who gave you this right. I followed all the rules that you set out and now you are going to change the rules? I also have been told that the clunking I reported was due to broken (?) motor mounts, which according to the Chrysler Service Center is a common problem. Can this be true? Has no one from NHTSA been following the thousand of such complaints? Is someone getting paid out there to ignore the pleas of the hundreds of owners that are experiencing the "same" exact problems? So I file a complaint with Chrysler, and what did I expect? They have not backed up the 8 year/80,000 mile power train warranty that I purchased and paid interest on all these years. Chrysler actally wants my motor opened and "they" will determine if it was neglect that caused my valve to go dry and starve for oil. But wait..who will be there to represent my while this is transpiring I ask..silence on phone..silence on phone..then the reply "If we find negligence, you will pay $1600...for us to put the motor back together, cost of mechanice, seals, gaskets, etc..Ahh I ask, will the car be fixed, though....NO...it will be all put back together but the valve issue will still be there..What??? have you heard of such an idea? $1600..for what??? for what??? and on top of it the service rep. announced this price tag 4 times in our short conversation. Are you trying to scare me? I ask. No just stating the fact. Why would anyone with a warranty, pay that kind of money for nothing? Did someone out there tell Chrysler that we are all turnips? Does anyone out there actually go for this deal? are you kidding me? Okay, so have you fixed my motor mount issue, it is Friday and I turned my car into you on Monday. No, we feel that it is a secondary problem, from the valve issue... I can drive my car somewhere else with a bad valve, but with broken motor mounts, driving now is playing russian roulette with myself and anyone on the highway around me, if the motor becomes dislodged, does that not seem like a bigger concern to you Chrysler? Not at this time is the reply.. I guess that Chrysler feels we consumers are so busy with our daily lives that we will just put up with that kind of treatment. Did you hear when Mercedes (Chrysler's partner now) had these issues with their vehicles, they responded immediately with positive customer service? It was because of the higher class of citizenship that own Mercedes... What does that tell everyone out there. Don't buy a Chrysler or the extended warranty, they are not being backed up with the promises that were made when they sold you the vehicle. Oh, and they can change the rules when it helps them save a dollar times 10 million... I have found 2 other people now in my town with very similar issues, so together we may just be a force to reckon with.... dennis garrand 8/22/11 Just bought a new 2011 dodge avenger out of the showroom. Went to pick it up, broak down before we left the yard. Waited a week to get repaired. The first day we got it back my wife had to call roadside assistaince. The service manager at the dodge dealership in Plattsburgh ny is not very perfessanal on top of it all. Doesn't make you want to buy another. tracy stough 8/22/11 i see you have more one star ratings than five,,sad,,i have to take my 05 town and country back due to fault of the mechanic who did not bolt down my caliburs after having my van for five days,,put in a battery,got a oil change (that was supposed to be free),caliburs wer supposed to be covered under warrenty,,somehow i got a $277 bill and the caliburs went out on the interstate with my six yr old son in the van,,that cost a hotel stay and another chrysler dealership( who was good) to fix this dangerous problem,,,the one in my town ,lawrenceburg wants to give my $80,,,really Holly Dobbins 8/27/11 I bought my PT Cruiser new in 2001 and it just turned over 200,000 miles and runs like a top. No major repairs and have just kept up with regular maintenance. Last winter I bought a Huyandai Santa Fe and the transmission is acting up. I'm back to my Cruiser and plan on buying a 4 wheel drive Chrysler in the spring. I wanted to send you a picture, but couldn't find a regular email address. You can contact me dkeene07@windstream.net Thanks again Holly Dobbins Billy Martin 8/30/11 I'm 60 yrs. old and do not wish to have any trouble with anything... How revolutionary! I have a Jeep Wrangler '06 and have had some here's and there's problems but,over all, it's been the vehicle I've always wanted... and I never want to ever buy another vehicle. However, this car is not my reason to write today. My purchase does give me complainer rights though: "I never thought I'd see the prejudice... extreme racial bias!... that I see in the commercial pitching the new [Crysler 300}." I am white (mostly, I guess) but it would infuriate me if I had one drop of black? blood in my system! "And this black gentleman (that doesn't even work there than doing this commercial) says: "This is what [WE] do." (Heavy on the black accent!) Back to my Jeep... It WILL be the last car I buy unless it is stolen or totally destroyed some way! If need be I can totally build another one completely from a parts catalog (and probably cheeper too). It's the only car that can be built that way... How neat! So, Mister Chrysler who built it, go build some more. You have lots of workers of every nationality rolling over in their graves. You must feel PROUD. Look up "proud" in the Bible. It is not good at all... anywhere. You are a Proud Lot and remember that "Pride comes before the fall!" See yah on the way down! dan 9/1/11 own a 2003 1500 4.7 engine just got back from mech shop sludge in engine told engine needs to be rebuilt or relplaced cost to rebuild 4grand new 5500 or so was told by mech has seen this many times with this engine.Iam origanal owner have taken great care of this vehicle change oil synthetic every 6 to 7 thous miles will never own another dodge chrysler product do the RIGHT THING DODGE RECALL ENGINE oh an bye the way also since owning have also replaced heater coil,ac unit,rear axil bearing and few other things 116000 miles.THANKS CHRYSLER FOR A GREAT PRODUCT , U SUCK!!!! Elizabeth 9/2/11 I have a 2004 Dodge Durango and only have had it for 2 years. It's given me nothing but problems. The service department is awful and even if you speak to a manager nothing gets done!!! They scam you & I wouldn't recommend anyone-family or friends to purchase a dodge or Chrysler!!! They are the worst vehicles to own!!!!!!!! I have gone back with my vehicle in a matter of two years like 10 times with problems. Customer survive sucks & so does the dealerships!!!!!! Beckie 9/11/11 I have always been a Chrysler fan until now. I wanted a small economic car and purchased a 2009 PT Cruiser last November. It doesn't run right, uses as much gas as my Town & Country Minivan and (I know this may sound ridiculous) but I am sick and tired of the seats!! I've been driving for 35 years and have had many cars and NEVER have I had trouble with the seats staining like this. We've sat in the seats with damp bathing suits after swimming and the seats are completely stained!! I've even taken pictures of the seats because it's so bad. It's just water! They should dry out and not stain like that! Like I said, I've had many cars before and never experienced anything like this. It makes the car look awful!! I also can't find seat covers to properly fit to cover the seats!!! If I go to resell this car, no one will want it just because of how awful it looks!! It's only a 2009!!! :( Dan 9/13/11 i have purchased 2 dodge ram trucks with in the last year and they replace my 2010 from me since they couldnt find the cause of the problem and gave me a 2011 ram that has had all four door panels that that were worped aqnd now it is having problems with the transmission with it unable to go in reverese and the dealership that i bought it through says that there is nothing wrong with it. this will be the last ram that i ever buy i should have just bought another chevy atleast they are relieable since i have owned it it has been in the shop 70% of the time DO NOT BUY A DODGE RAM Ragina Mooney 9/15/11 I am very disappointed with the 2007 Dodge Caliber vehicle and the fact that there are some recals on the Electronic Throttle Control but yet my car has no recal out there. I am having the same problem as the ones that have a recal. There are several people with this problem. The Caliber is not dependable. Me as well as others have spend thousands of dollars and yet we have a vehicle that has been giving us problems from the beginning. When someone spends that amount of money you would surely hope that the car would be a dependable car for the time you are still paying on the car. I have two Dodge vehicles and my boyfriend has a Dodge truck. My Boyfriend is looking for another truck he was looking at the Dodge. He is now having second thoughts it is too bad that a multi million dollar company does not stand by their products they put out there and for that they will lose customers. Mr T > Triola 7/11/11 Bought a 2006 caravan new and check engine light repeatedly went on Dealer serviced vehicle under warranty charging a 100.00 dollar deductable each time and replaced the oxygen sensor or disconnected battery cable to reboot computer so it would pass emissions tests..Warranty has since expired and check engine light is now on dealer claims it is the catalytic caonverter at a cost of 600.00 to replace. This morning went to mechanic other than chrysler jeep dodge of warwick new york and found a loose sensor cable the culprit 2 seconds to repair. Additionally when I went to CJD of Warwick this past friday to pick up vehicle after having work done at the cost of 667.00 for the transmission wheel alignment etc vehicle stunk of cigarette smoke.I will NEVER BUY A DODGE PRODUCT AGAIN OR GO TO THIS DEALERSHIP>>>>>>>>> 7/13/11 2007 2500 Diesel 4X4 less than 28,000 miles in shop 6 times, turbo replaced twice & was told 200.00 + dollars for fuel filter & air filter before it could be fixed. Fuel filter has nothing to do with turbo merely another way to get 200 out of me by dealer.Worst leamon I have ever had and bought new. It was cheaper than a ford or Chevy now I know why. You couldn't run fast enough to give me another Chrysler product. MERTIE L.ISAAC 7/14/11 PURCHASE NEW CHRYSLER 300 2007 WAS NOT HAPPY WITH WARRANTY ON A NEW CAR OF 33000 MILES SHOULD AT LEAST BE 50,000 HAD PROBLEM WITH AIR CONDITION BEFORE 33000 MILES ON CAR BUT TOLD WARRANTY WAS UP CAR 3 YRS. OLD NOW MY PROBLEM CAR STUCK IN PARK HAD TO TOW TRUCK CAR HOME CALL DEALER BECAUSE PART TO REPAIR CAR WAS A RECALL WAS TOLD MY VIN NUMBER ON CAR WAS NOT ON RECALL IF I DID NOT GET LETTER THEY CAN,T HELP ME NEIGHBOR GOT RECALL LETTER SAME PART I HAD TO PAY FOR REPAIR ON MY 2007 CHRYSLER 300 WAS ON LETTER GOT FOR HIS 2007 CHRYSLER CALL CHRYSLER CUSTOMER SERVICE EXPLAIN WAS STILL TOLD IF NO LETTER NO HELP MAYBE MY CAR WAS BUILT SOMEPLACE ELSE I STILL DON,T KNOW WHAT THAT MEAN SAME 2007 CHRYSLER 300 SAME PART WENT BAD BECAUSE MADE OF PLASTIC NOT METAL SO AFTER 318.00 PAID RIDING AGAIN BUT FOR HOW LONG I WILL NEVER NEVER NEVER BUY A CHRYSLER PRODUCT. PRETTY BUT SUCK Danny 7/17/11 Please bring back the Jeepster as a customized street version of the Jeep Wrangler, that gets GOOD MPG. Say 25 city 35 highway. Make it a 4 seater. Customize the current jeep wrangler body a bit, but keep it looking very much like a Jeep Wrangler. You would sell a bazillion. I would have owned a Jeep long long ago if it had good gas mileage. And would drive it on the street only. Which most do now in an off road Jeep. We "Streetsters" want the Jeep look, 4 seats, open air (convertible), very good mpg. Streetsters want Jeepsters! Do it and Jeep Corporate can say, Jeepsters! Streetsters! Look at all those Jeepsters! Put a modified Wrangler body on let's say a Subaru Impreza or Suzuki SX frame, and TADA!!!!! An all wheel drive Jeepster with much better gas mileage. Starting price $15,000 stripped down. Manual, no radio or ac. Design interior so raining on it doesn't matter. Rain drains out floor removable floor vents. Again, you will sell a bazillion. Please hurry. lannie j. white 7/17/11 i have a 03 quad cab 2500 diesel. i had problems with the brakes. one of yalls dealers was supose to fix it. my wife and dauter were going to town when the brakes whent out. she ran out infront of a ford witch hit them on the drivers side. they reseved several injuries and todeld my truck. i seen a recall on them about 3 days later for steering witch is conected to the brakes.that is what they fond couseing problems befor. RAMON MURILLO 7/18/11 I BOUGHT AN 2007 DODGE CHARGER NICE CLEAN CAR. WELL I ALWAYS HAD IT MAINTENANCE AND EVERYTHING WELL NOW AT ONLY 51,000. MY ENGINE BLOWS UP WAT THE HECK AND MY. FIRST EXTENDED WARRANTY SERVICE CORP. DOESN'T WANT TO COVER IT .SHAME WHY U GUYS SALE A CHEAP WORTHLESS WARRANTY. Matt Thompson 7/18/11 zero stars! my 2009 dodge charger has 28000 miles and a history of being at the dealership garage. with under 10000 miles the 5th cylinder went bad, and the carbon, or whatever, had to be cleaned out. But, a week later i had to have the head gasket replaced. My car was in the shop for about a month the first year i owned it. In July of this year, 2011, my crankshaft went bad. Now the service center is telling me that the 5th cyliner is bad AGAIN! Oil changes take up to 4 hours?! The last two times the service center left oil hand prints one the ceiling. how does that happen? I took my time looking for the right new car. My first new car. And it turned out to be a piece of s***! Thanks Dodge! I'm looking into my state's lemon laws now. bob 7/20/11 i love the new challenger its a great looking car i just dont under stand that dodge knowing that the 69 charger is one of the most popular cars ever why they dont make a retro 69 2dr charger and sell it so that real car guys can afford it and not build a 4 dr thats not a muscle car david and chestine 8/4/11 We have a 1996 jeep grand cheroke larado, it has 308,000 miles on it and still i wouldn't be affrade to go anywhere in it,very dependable. still has factory moter and tran in it gets about 25 to 28 miles to the gal.we have no complants at all we will get anotherone as soon as we can. so thank you for a great product. this is david and chestine agan 8/4/11 KEEP UP THE GOOD WORK. THANK YOU!!!!!!!! IF YOU HAVE ANY QUESTIONS EMAIL ME AT davidpaulk@ymail.com John E. Russell 7/24/11 dear sir we bought a 2009 town a coundy from burns motor in mc allen tex.they had a recall on the brakes i took it in an what they told me they had to grind the pads down ive never heard of that . then i got the brakes warranty letter so i took it down to Burns motor again they said i had to pay them 100dollars to get it done. when you have a warranty done you should not have to pay any thingthere was only 16.254 miles on it am about 2 mo. after thatwe were going to mc allen an a light changed ma wife had to stop quit an you should have heard the noise that came from the front end i would like to know if i could get my money back from Bunes motor or did i just lose that money thank you John Russell donna tx.78537 agitator1922@YAHOO.COM Gayle Guthrie 7/25/11 I am the proud owner of a 2006 Jeep Liberty that has been a LEMON since I bought it.(Brand new) I stupidly believed the service dept. every time they fixed a broken lift plate in a window, now many fixes later and more things breaking, like gas spilling out every time I fill up, that got fixed twice and it still is broken. I tried to enact the lemon law but missed my window by a few months. I could go on forever with the many issues I have but it won't do any good because I truely believe that the Chrysler corp. doesnt really care about people like me. I would love to start over with a new vehicle but I am stuck because I took over the care of my severely handicapped sister causing a big drop in my income. So I just want Chrysler to know that it would be great to know that their company had my back but instead, they only add to my daily stress and frustrations. I would be ashamed to be you. Robert Greaney 7/25/11 My 2008 Chrysler Town & Country (VIN# 2A8HR54P58R840556) was taken to the dealer on 9/2010, 20K miles, to have a recall (extended warranty) done on the front brakes. The front rotors and brake pads had to be replaced due to a defect. At that time my service advisor told me that the rear brake pads & rotors had been worn down due to the defect in the front brakes, but he could not replace the rear brakes because there was still pad material left on the rear pads. Now, 7/2011, the dealer says they can't do anything to help me about the rear beakes. I think it's awful that my front brakes wore out by 20K miles due to a defect, and that caused my rear brakes to need pads and the "rotors turned" at 30k miles...and Chrysler will not due ANYTHING to help me with repairs (parts or labor). I've been a loyal Chrsyler customer (2001 Dodge Ram 1500, 2002 Jeep Liberty, 2008 Town & Country), but I will NOT buy another Chrylser product again if I don't get any help with my rear brakes on this issue. Sandra Pulford 7/28/11 Bought the 1991 dodge grande caravan used 12 years ago.I have never had anything that has been so dependable.Ive had it for 11years it has 290,000.Original alt.replaced at 267,000miles,need starter now also original.I have hauled everything under the sun .This van just keeps going.I can honestly say this car is a good friend.Thankyou Chrysler and their workers for the good job. Mark Belton 7/29/11 I am writing you in hopes of you being able to give me some advice on fixing or car suggestions on what to do about an insurance company GMAC not repairing a 2008 avenger that was in an accident. We bought the car here in charlotte nc went to the insurance company got insurance. Every state I know if the car is financed it has to have full coverage. This car is financed by Chrysler. Now they are telling me about a writ or some kind of paper saying it was not my car but owned by a finance company. When we got the car we took the car to them because they wanted to see the car we did. They knew it was a new car. We do not know what kind of game they are playing with use. Since we are financed with you we are trying to figure out or obtions with dealing with these people for we have been under the impression we had liability and collision on this car for that is the law, and if we didn.t the state would have requested our tags to be returned Mark Belton 7/29/11 If you can give me help on follow up of problem with GMAC insurance company my E mail is shadow1percent23@yahoo.com or wanda belton@yahoo.com phone 704-891-8438 or 704-960-3163 Ron Hubler 7/31/11 I went to buy a vihical at Dover Dodge jeep dealer in Rockaway NJ and ive never had such a bad exsperince in my life I traded in my 2002 Ford Whinstar Garage kept only had 38k miles on it. Well first of all they talked me into bye a used Chrysler wich i took home on july forth and on the way home smoke was pooring out of the engine department I called them amediatly and told them to come get the vehical and that i wanted my van back I was told that Id hve to wait untill tommorow befor they could come and get the vehical and me and that my van would be there waiting for me wen i returned the next day the next day came they called me and told me the flat bed was on its way and my van would be there when I arived When i arived my van was no wears insite an was told that it would take alittle while before it would arrive well 1 hr or so later i was told that it wasnt there policy to return my van and that they would make a deal with me for a new vehical i kept on insisting i wanted my van back stuck with no vehical unable to get home 2 hrs later i decided to see what they would offer me we looked at a few and i finally did find somthing that was pretty nice so they said they cruch some numbers and make it happen still feeling forced to bye somthing i didnt want i figure well lets see what they can do well again like 1 hr later they told me they could make a deal with me on that vehical because my credit wasnt good enough wich was there way of sticking me in the back with a nife all over again the vehical was a Dodge Caravan that had a nice sun roof and alot of exstras for about 28k wich realy wasnt that much to me note that they only gave me 4500 for my trade in well now even more upset they showed me basicaly tyhe same vehical with out the few exstras wich went for 24k and told me they would take 4k of the price for my bad exsperince and my 4500 for my trade in well i was so upset i said ok and went in another 30 min later to sighn the dam papers i sighned them drove home in my new Dodge its a nice vehical but not the one they said i could have and its not my van yea im 52 years of age an there should have been somthing i could have done but there wasnt didnt know what to do who to turn to and i was stuck and late for work because i told them id be like an hour late besides form have a faimly with 2 children with autism and a third son all bys and my wife i needed somthing to drive so i took there deal wich was realy forced apon me and ill never go to bye a vehical from them again an neither will any of my faimly and friends wich id say adds up to about 3k people there u have it a man who served his country god bless america This will be the downfaal of mankind one day its called Greed god bless and take care Bob van Ermel Scherer 8/2/11 I am the Owner of a Plymouth Caravel 1984. I would like to purchase a new turbo engine and a new transmission for my car. Is it possible to direct me where I can purchase a motor and transmission? Please, let me know as soon as possible. Thanks. Tel: 512-345-2773 in Austin Texas 78755. Howard Porter 6/21/11 I have a 2007 Dodge Charger Sxt and I can't believe the complaints I've found online about the Transmission gear shift not shifting out of park upon stopping. I drove my car all freakin day with no problems and left that night to go to work the car would not shift out of park. I went online to see if I could find a solution to the problem and I was amazed at the complaints I found on this particular site. There were many, many complaints about the same freakin problem, the gear shift not shifting out of park. I am so upset because Dodge/Chrysler knows there's a defect and refuse to do a recall. I am going to contact my local news media and report the problem to them and let them do a story on this Transmission problem we all are having because it's just too many people out there having the same Transmission problem and Dodge/Chrysler refuses to fix their manufactoring problem. If someone wants to contact me from the Corporate Office to handle this complaint I can be reached at 407-459-3979 (Florida). All I'm asking is for Dodge/Chrysler to do is stand behind your product and that's all. Larry 6/22/11 Do NOT buy the Dodge vehicles. We own a 2007 Dodge Caravan and the Power Control Module failed. This is the computer that controls the engine and transmission. The replacement computer is not readily available making the van useless. Right now the van is sitting in the driveway. I called Dodge Headquarters and requested a “loaner” but they told me no. We contacted Dodge dealers from Missouri to North Carolina and there is at least a three to four month wait for the replacement part. The Dodge dealer I took the van to for service said that his shop had 87 vehicles waiting for the same PCM, some for about four months. Apparently this is a problem with all Dodge vehicles. There are no aftermarket parts available either. You have to use a genuine Dodge part programmed for your vehicle by VIN. I was told also that the Government requires an 8 year/80,000 mile warranty because these parts do fail. If you want to inquire about this yourself contact any Dodge dealer. Kirt 7/2/11 Have a 2006 chrysler 300 that has a transmision leak the dealer says its a pourous trans. case to replace costs $2,400 they suggest a replacement trans @ $3,000 the trans has no other problems shifts great...seems to me its a defect does anyone know of this problem? Carol O'Connor 7/5/11 On May 27,2006 bought a new Dodge Grand Caravan w/extended warranty. Noticed a nickle sized rust spot about 3-4 inches from the rear wheel well in June 2011 so I took it back to the dealer in Morton. Said it wasn't their call, so they took pictures and said they'd contact Dodge/Chrystler. They didn't call me back, so I called the sales manager this morning and he looked it up and said Dodge/Chrystler had rejected it because it was out of warranty. (Less than 4 wks.) I'm sure it was there before the warranty was up and I just never noticed it. You can also see bubbles from there to the wheel well. Obviously something was not done right when it was originally painted. This vehicle has been garaged since purchase and only has 66,000 mi. When I asked the dealer what on earth I'll do with this thing now, he said sorry, it's not something they have control over. Bologna!!!! I told him that was too bad because we were planning to purchase a new Dodge Grand Caravan within the next yr. but I wouldn't have one if you gave it to me now. So basically we're stuck. We definately have to get it fixed to keep or sell it. This was our first Dodge product and as far as I'm concerned the LAST. Ms T K Jones 6/23/11 I have a 2007 dodge charger, I just had it towed today 6-23-11 I couldn't get it out of PARK and was told there is a plastic ring that breaks in the geer shift and it happens all the time with these vehicles,my tow person told me he has picked up alot that do that. I feel as though there should have been a RECALL on this problem,and I was thinking about getting a BRAND NEW CHARGER but now I feel this new one could also do the same to me. This is just not fair, fix this so we that have Dodge Chargers don't have to wait around for this to happen,make it a RECALL. And I bought my Dodge here in Carolina Saint Cloud Florida 6/24/11 I have a 2008 Dodoge Caliber. About 3 months ago the top coat , clear coat started peeling off of my car. But even though the assistance service manager told me that it was a factory defect and Chryler would repair it. I was informed today , three week afer they said it was a factory defect that Chrysler would not fix it, because it was out of their service contract. Buyer beware Chrysler's automobiles paint only lasts three years and then it is your problem. Great service huh? 6/10/11 where do you go to fill out a job application on the website for the assembly line??? Barbara J. Leth 6/13/11 I purchased a 2003 Jeep Liberty Renegade for $32,000. CASH. This car has only 38,000 miles on it now.....in 2011. However, I cannot drive it as it dropped dead in the middle of driving on the thruway with no notice whatsoever. Normally the engine runs so smoothly that you hardly can hear it running.......however, YOU CAN DEFINITELY TELL IT IS NOT RUNNING NOW !!! I had the Jeep towed home and found out that the spring broke and shot the rocker arm into orbit. THIS IS A MAJOR COMPLAINT THAT IS POSTED ALL OVER THE INTERNET THAT THE 3.7 AND 4.7 ENGINES HAVE THIS MAJOR FLAW AND THAT CHRYSLER KNOWS ABOUT IT BUT WON'T RECALL IT. WHY SHOULD I HAVE TO FORK OUT OVER $1000. TO HAVE THE CYLINDER HEADS REPAIRED? AND THAT IS ONLY FOR ONE SIDE. I always wanted a Jeep, I bought one when I could afford it, I would have been better off buying a old Army Jeep made by Willys than the piece of crap that I got. And this one has been kept up. Chrysler says they would pay half but I didn't save the oil change receipts. Shoot me. Janice Trzeciak 6/21/11 I have a 2002 chrysler sebring. The clock spring in the steering column needs replaced defective. This seems to be a very very common complaint but chysler so far will not replace or pay for replacement. As this part not working is a safety issue, No airbags or horn, I would think they would fix this asap before someone gets seriously hurt because of it. Dan Moore 5/31/11 My wife and I bought our 2006 PT cruiser in 2006, we have approx. 70,000 miles on it, and we have had nothing but problems with it. The warranty had just run out (ofcourse) and it started with the cam-shaft censor, replaced it with a new one for $80, lasted 2 days then it happened again. Took it to a garage around here and they replaced it with a "Chrysler" cam-shaft censor and a O2 censor, said it had to "Chrysler" parts in order for it to work properly. Next to go was the windshield wipers, they stopped working, they move on their own every once in a while about a half-inch at a time. Next, the brake lights stopped working, changed the bulbs, changed the pedal switch, checked fuse's, STILL CAN'T FIGURE IT OUT, NOR CAN WE AFFORD THE REPAIRS!!! I have searched the internet for similer issues and found a ton of people with the same damn problems! This is something that should be recalled and fixed on Chrysler's dollar! We don't know what we are going to do, we use that car for work and everything else, extra money is not easy to come by these days. We already put a large amount of cash into this lemon and still owe a lot of money on the car itself, we are disheartened and stressed beyond belief, PLEASE DO SOMETHING ABOUT THESE PROBLEMS...DO THE RIGHT THING CHRYSLER!!!! Annette Shauver 6/1/11 I purchased a new 2008 Dodge Grand Caravan. It has had over six recalls. I have 64,000 miles on it and have put brakes on it three times, two radiator caps, and numerous other repairs. About three weeks ago, it broke down on the highway and now I'm being told I need a new motor. Evidently the Chrysler representative says it's my fault that I drove it while it was hot. I'm an English teacher, not a mechanic. I had no warning lights or other indications that it was hot. Our local dealership had it in for several repairs the month before it broke down. I am currently contacting a lawyer to see what further recourse I have. I debated purchasing other vehicles, but I am a staunch believer in buying an American car. How I wish I had bought the Honda. Tifanni East 5/26/11 I am the owner of a 2009 Jeep wrangler, less than 2 years old and less than 30,000 miles..the engine just dies....somehow the oil just dissappeared..the car is still under warranty..but because we didnt save our "purchase" receipts..chrysler will not pay for the purchase of a new engine....so at my own expense because i need a car to drive.. i had to pay 5,000.00 in repairs.....CHRYSLER IS NOT A GOOD COMPANY AT ALL, THEY ARE NOT CONSUMER FRIENDLY AND I HAVE TOLD EVERYONE I KNOW TO NEVER BUY A CHRYSLER/JEEP PRODUCT AGAIN..they are not worth your time and effort and corporate headquarters sits on their hands and does nothing. I sent my oil change ledger into "brian" and have heard NOTHING. so chrysler calls me with a customer service survey.. i tell them what i think, then they open another case and have someone call me by the name of "chelsea". who calls while i'm at work and i called her boss "betty" back..left a message..and who never returned my call.. then chelsea called again...and says that they are closing my case..because they never got a hold of me....THIS IS COMPLETE BULL....i HATE this company and their work ethics..I refuse to give this company anymore of my hard earned money, especially when taxpayer money had to bail them out....I hope america reads this. No one needs to buy anything from chrysler ever again...They are the worst company to do business with and their product isnt even that great. I was a jeep fan my entire life..until i actually purchased one of my own....now....I'D RATHER DRIVE A CHEVY! steven wolfe 5/26/11 hello to whom it may concern my wife and i bought a dodge challenger at towbin dodge in las vegas it fit me great as i have many disabilities 1 they first charged us 38000.00 dollars for a 3.5 motor auto trans and orange peel paint 10000 dollars over sticker the internet lady told me on phone wed get rebates which we did not then finance claims they called my wife to resign papers at 530 pm monday the 23rd 2011 her office attorneys records all they never called i called towbin today passed around to 7 people who had no idea what was going on so we called steve macintosh to ask to fax po# and dealerreport of sale to never hear from him and scott stevens the one who runs this slop hole wasnt in todat and apparently they dont have back up managers they tried to add money to car lied on rebates and said that paint was costly due to japans problems so no rebates just thought i put this out there for those of us who still beleive in accountability and integrity cause they sure dont steve wolfe Bill Butts 5/26/11 I just wanted to thank you. I am convinced that my Dodge truck and seat belts saved my life and the life of my Grandson in a recent accident. It was a 2006, 2500 Mega Cab. Unfortunately it was a total loss as a result of this accident. I am in search of a replacement Dodge truck. Thanks you again. PAT JOHNSON 5/22/11 MY HUSBAND, AND I, HAVE OWNED, THE 2007, CHRYSLER 300, NOW, WE HAVE AN 09, THIS CAR, IS GORGEOUS, COMING, AND GOING. WE WERE, GOING TO UPGRADE, TO THE 2011. WE DROVE, TO THE DEALERSHIP, TO LOOK, AT THE NEW MODEL. WE, WERE SO DISAPPOINTED, WHAT, ON EARTH HAVE YOU DONE, TO THIS CAR, THE FRONT, AND, BACK, OF THIS CAR, LOOKS AWFUL. I CAN'T BELIEVE, THE 2011, RECEIVED 5 STARS. I AM 52, YEARS OLD, AND THIS, WAS THE FIRST AMERICAN CAR, I EVERY BROUGHT, BECAUSE, I THOUGHT, IT WAS SO BEAUTIFUL. NOW, I DON'T KNOW, WHAT, WE'RE GOING TO UPGRADE TO. YOU COMPLETELY, DESTROYED, THIS CAR. THE SO-CALLED, NEW MODELS, ARE JUST PLAIN UGLY. Linda Daniels 5/22/11 On Saturday 5/21/2011, we had our 2005 Jeep Liberty serviced at Keffer Chrysler Jeep, 8110 E. Independence Blvd., Charlotte NC. We were assisted by Advisor Shirley Wood. The Invoice # is JECS315900. In addition to having the bulb replaced in the left rear tail light, we had an oil-change and the right rear seat adjusted. While this work was being done, we received a call from your adviser who informed us that our front and rear brakes needed service. We gave approval to have both the front and rear brakes serviced (see invoice # JECS315900). We picked up our vehicle at approximately 5:30 PM on Saturday 5/21/11 and we proceeded to drive the vehicle to take care of errands and prescheduled appointments. At approximately 6:30 PM on Saturday 5/21/11, we were driving on Tyvola Road preparing to enter I-77 southbound when we noticed thick smoke and we smelled a harsh lubricant type odor coming from the right rear wheel-well. Other drivers were also pointing frantically at our vehicle. We pulled off the road. The vehicle continued to smoke and smell of burnt lubricant. We called AAA who towed our vehicle back to Keffer Chrysler on E Independence Blvd. At approximately 7:40 PM, AAA unhooked the vehicle at Keffer and charged us $30.00 for the tow. Frank, Used Car Sales Manager, arranged a ride home for us. We are asking for corrective service and a complete safety check. Irene Jones 5/16/11 Congrats on your new commercials.......nostalgic and hopeful....two things that this country does not have a lot of...."imported from Detroit" I love it. Three best commercials: 1. You guys 2. Sam Elliott.....Ram trucks 3. way back to Mean Joe Greene and Coke Thanks again for making something worthwhile...... Mary Zenge, 5/12/11 We own a 2007 Chrysler Dodge Caravan. Like it very well. My question is how many have had rear window disintegrate shatter in millions of fragments. We had one in the 90s we used it a lot and sold it after the rear window did the same thing. Both cars were just sitting in garage. we happened to be working near heard a strange pop, looked up and glass was shattering and flying everywhere. mary Zenge, 5/12/11 After you review I would like to hear from you regarding this. Dan R. in OP, KS 5/13/11 The “trouble” began with the back windshield exploding in my face. And, yes, I say: “Exploded.” I was in my driveway talking to my 10 year old son, placed both hands upon the back hatch, pushed the rear hatch down towards the vehicle, and the back glass window blew up. So, here I am, running my hands through my hair, rivulets of blood streaming down my face, wondering if I have glass in my eyes, my son is speechless, and I am dreading approaching a mirror for fear of seeing my face with lacerations. I was in a state of shock, and though my injuries proved insignificant, I was both horrified and agitated that this blowout had occurred at all. When I called the dealership, they seemed pretty nonplussed by my story, told me to “bring it in tomorrow morning.” When I brought the Jeep in and explained to the service Manager (Rod) what had occurred, he kept his answers to monosyllabic utterances, snapped about 6 pictures of the back end of the Jeep and told me “we’ll be in touch.” I received a phone call from my dealership (Olathe Dodge/Chrysler/Jeep) within the hour, and was told that my warranty on the Jeep had expired. Me: “You have a deficient product that is going to hurt someone!” Dealership: “But, we cannot fix it—your warranty has expired.” Me: “The back window blew up in my face.” Dealership: “Glass does that.” This began an expedition through the Chrysler Service Center Department, the Chrysler dealership’s Service Dept, and the Jeff Briggs “Leave a written statement with my Administrative Assistant and I MAY get back to you” Department. The Chrysler Service Center Department was my best hope, and they quickly put together a case # for me, and then promptly put it on hold for 36 hours. Apparently, the last recorded memo for my Jeep had come from June of 2010, my service help could not find the photographs that had just been sent (?). When I told her (Colleen) that I could send the photos myself, she told me that Chrysler could only accept emails and photographs from the home dealership. When I asked her when these would arrive, she had no answer, but did tell me that she was “very sorry.” Glad as I was to receive the apology, this still left me w/o a back window on my Jeep, and the dealership with no return call for me to go on. After all, its not their concern--- “Glass does that.” The big frustration for me in all of this was that in all of my calls to the dealership, I was put on hold repeatedly, given voicemail dead-ends, provided the Chrysler Service Department’s # repeatedly (at this point, it was 5 hours and counting—only 31 hours to go!), and handed-off to no one who could explain what had happened. To Chrysler, this was simply an opportunity to make $800 replacing my back windshield. Repeatedly, all I heard was that my warranty had expired. At no point did anyone tell me what had caused my back windshield to explode. Previously, I had not been very pleased with my dealership or with my dealership’s service mechanics. Making an appointment through this dealership’s business line was akin to dialing a teen-run pizza restaurant, with particularly unprofessional assistants, non-responsive service mechanics, and the repeated dialings back to the home # in order to try, then try again. The administrative support staff recognized my voice, but continued to dispatch me to dead ends and voicemails. Anymore, when something goes wrong with my Jeep (and I love that ride—I really do!), I groan aloud, with thoughts of the time and effort involved in dealing with what amounts to be providers who don’t care, and “professionals” who don’t wish to provide anything more than lip-service. I ended up receiving a new glass back window from a local supply house, who were more than attentive in explaining that my back shocks (upon the hatch) had worn out, who also delivered my glass to me, installed upon my front drive, and charged me what was ½ the price of what my dealership offered. This worked out pretty well for me--- I paid what I thought was a fair price, had it explained to me what the problem was, and moved on into my afternoon (still awaiting word from Chrysler) with a healthy Jeep, a clear conscience, and a promise to NEVER so much as purchase a sparkplug from anyone other than the independent little man, who’s attention to detail and personable sales assistance are a millennium further along than the hapless, hopeless “professionals” at Chrysler. Thanks so much for your inattention and your lack of focus. I bid you adieu, and I will NOT see you “on the showroom floor.” Love those ads, Jeff! I laugh at them whenever my friends and I cackle to your voice on 810AM. Cecil Davis 5/7/11 I just bought a new 011 Dodge Journey (what a POS)It is only a month since we bought it!!! I had to take it back to the dealer 3 times because the transmission would not shift(auto) Now the touch screen & radio does not work 1/2 the time......I have bought Chyr. products for over 2 decades......I will NEVER buy anything that Chrysler builds. I wish Chyr. would buy this thing back and let their engineers check it out! Cecil Davis Elkhart TX Cecil Davis 5/6/11 We just bought a 011 Dodge Journey It will be the last Chyr. product we EVER buy! It has already been to the shop 4 times and it still has the paper dealer tag on it, We bought it on 3-17-2011 This "made in Mexico" is a POS.......DO NOT BUY ONE! I have owned Dodge's for 2 decades. Nicole B 5/5/11 Wow! Please don't buy Chrysler, their product is poor and their customer service is even worse! We bought a town and country due to haveing four children, I wanted a Honda Odyssey but my husband wanted to buy American. We've had nothing but issues since buying and in three weeks I'll of had it a year! I would trade it in but its worth so little, how can a vehicle depreciate so quickly? So buyers remorse and I have let everyone I know not to buy Chrysler, and seeing that my family is involved in PR, marketing, hospitality and healthcare I'm making sure to get the word out. My husband recently needed a new car and guess what? We bought a Honda! Best decision ever, customer service is fantastic and reliability is awsome not to mention value for your $$. GARY FILLA 5/2/11 I PURCHASED PARTS FROM ALLEN JACKSON IN UNION CITY, GA GOT THE PART A SIGNAL TURN SIG.SWITCH THEY TOLD ME IT WOULD TAKE 2 HRS TO INSTALL AT 98$per hr .I E MAILED THE DEALERSHIP ABOUT WHAT I THOUGHT OF THEIR OVERPRICEING,AS IT ONLY TOOK ME 10 MIN. TODO IT MYSELF.GOT A CALL FROM THEM TELLING ME I DIDNT KNOW WHAT I WAS TALKING ABOUT.I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT. YOU MY HAVE SHOWED A PROFIT THIS QUARTER BUT YOU REPUTATION WILL NEGATE THAT IN THE FUTURE!!!!!!!!!!!!!! anne huber 4/10/11 Just saw your ad for the Dodge Ram. The ad where the "tough out doors man" grabs a rifle from his Dodge Ram to kill a cricket who kept this idiot from sleeping (in the woods). It's more than sick. Whatever happened to selling the car based on its merits. Perhaps it doesn't have any. vic crawford 4/12/11 I bought my 2011 dodge ram at center dodge in cedarlake in. I like the truck, but I found out I can't pull my camper/toy hauler without a weight distribution hitch. Now here comes the complaint.. I had a 09 ram heavy duty. It pulled the trailer with no problem,but being a hd it rode like a log wagon, and sucked down gas to the tune of 5 miles a gal. So I went to center looking for a 2500 diesel[ the 10s and 11s ride much better] they didn't have any in stock. So the salesmen ask's me does it has to be a diesel? I explained about the bad mileage and rough ride. He told me the new ram 1500 can pull my trailer no problem. Well he was wrong,the front end almost feels like its going to come off the ground. this is why I need the dist. hitch. the hitch only costs around 250 to 300.00, which consider that big a deal.But I think they owe for the hitch seeing how they said it would tow my trailer as is. But no, they won't even pay half. So they would lose as a customer wether than work with me. No use complaining to chrysler, they don't care either. I have been a union man half my life and I used to beleive in buy american, But dodge, chevy, and ford has proved to me they don't care wether you buy a car or truck from them or not. Its sad, but goodbuy dodge hello toyota. Pat O'Donnell 4/17/11 chrysler group llc is screwing taxpayers.techs.dealers-fiat guy- is merely taking american tax money to put fiat back in this country- this guy should be run back to italy!!!! tech warranty time is constantly being cut-- this company can give bonuses to uaw and coporate people on taxpayer dollars-I want a full investigation into this- Fiat is screwing the taxpayer!!!!!!!!! pat odonnell 4/17/11 hi pat here -am a tech for 30 years-for n.o dealer-warranty pay sucks-chrysler is killing techs-have inside info-company knowingly used knowed bad compontents covered it up/ie pcm from siemens co/ corp will give away all with a phone call- will screw tech by giving away anything cust calls for under warranty-tech cannot make a living-company has given away taxpayer money-and boasts of how it is making more money than it has ever made in history of company-I WANT A FULL INVESTIGATION OF THIS-CALL YOUR SENATORS NOW-MR FIAT IS SCREWING EVERBODY IN AMERICA!!!!!!!!! NOW they are giving BONUSES To UAW & CORPORATE People-this is a slap in the face of american people!!!!!!!!!!! Pat O'Donnell 4/18/11 have been a tech at n.o. dealer for 30 years-product is dog poop and getting worse-tried to send info last night-dissapeared- mr fiat is stealing from techs-taxpayers-dealers-have inside info of how they used inferior components /ie pcm/built by seimens corp/ still let vehicles go out--warranty time is killing techs- this must be investigated!! any unhappy customers Call your senators-ask why chrysler group llc can give bonuses to uaw and corporate employees-and loans have not been paid-millions of dollars for commericials-telling of how corp is making more money than ever in its history-while warranty times are cut! CALL FOR AN INVESTIGATION NOW!!!!!!!!! Jody N. 4/19/11 TAKE THAT DISGUSTING DODGE RAM COMMERCIAL OFF THE AIR WAVES. THE COMMERCIAL WHERE THE MAN KILLS THE BIRD BECSUASE THE BIRD IS KEEPING AWAKE. IT'S APPALLING! YOUR ADVERTISING AGENCY REPRESENTATIVE IS THE ONE WHO SHOULD BE SHOT, NOT THE BIRD. Scott 4/9/11 I bought a 2006 Ram 1500 4x4 "Big Horn" crew cab. It is the biggest piece of junk i have ever owned. The Hemi does run good and thats about it. It has 71,000 miles now and i'm about to install my second set of brakes. I don't drive in stop and go traffic, i live in a rural area. The front shocks both blew out, which are actually struts, at around 25,000 miles. I don't offroad. The drivers side drag link was replaced recently due to being worn out. The right front wheel bearings are now growling, so looks like a replacement coming soon. After looking through some internet blogs, i see the problems exsist everywhere. They should have recalled these trucks to fix the problems long ago. There was a recall on wheel bearings until April of 2006, and mine was manufacured in June. I will never own another chrysler again. It only takes one time for me to learn. You spend that kind of money and it turns into a money pit. I tell everyone i talk to about trucks to buy something else. I am very disappointed. Roger Brady 3/19/11 I am the very unhappy owner of A 2008 jeep wrangler X 4x4 with 17,800 miles on it.When I hit an uneven place in the road above 52 mph the front end shakes violently & you can not steer it.Get on u-tubes web site & put in wrangler death wobble & you will see what is happening. (click on the first listing it is a pea green 2007 or later JK) The jeep dealer's shop tried 3 times to fix it; replaced the steering gear box (warranty) checked aligment & tires balanced (I paid for this).They tried to sell me a 2 axle lube change out to keep my warranty. & suggested I buy 4 new tires: they said they could not do any thing else unless I found something loose! The jeep has never been off road,lifted or wrecked!I went to a different dealer in another town & showed the service manager my documentation & could help us? The answer was no because he had already tried on other jeeps with no success.He had been in a jeep when it had the death wobble & will not get in one again.The first dealership said they were unaware of this problem! (BULL!) Tracy Broomall 3/22/11 I purchased brand new 2008 Dodge Avenger 2 years ago. I have had nothing but problems since the purchase. Window tracking noises, Radio had to be replaced, 4 inches of water on passenger floor and above all i have to insert 2 to 3 quarts of oil in my car every 2-3 wks. And of course the dearlership states there doesn't seem to be a problem but the dual exhause shows clearly the oil being burned out those pipes. Now the new problem is riding home from work over a week ago and car seemed to be slipping or surging. So i call the dodge service in smyrna, take my car there since i have this motor trans warranty. they NEVER CALL ME!!! I HAVE TO KEEP ON THEIR ASSES and for them to say after diagnosis of your vehicle we need to order a part for the transmission (Torque converter) guess what not the problem. so i have been driving my son car to work who now needs his car. They won't even give me a loaner and i may have out of pocket expenses if diagnosis not under warranty!!!! I have a freakin LEMON PEOPLE! I have spoken to other people with the same year and make car with the same problems. DO NOT BUY THIS MAKE AND MODEL CAR LET ALONE A DODGE!!!!! They suck and so does their customer service. Jeff Johnson 3/25/11 Hello dodge people I own a 2008 caliber srt4 i unfortunately hit a deer on jan 31 2011. My car has been in the shop since then because the intercooler is backordered with no anticipated ship date. Please let me no how a part can be backordered for so long. I love my car but now 54 days and who knows how much longer. Hopefully this gets to someone who cares. jeff johnson Bryan Williams 3/12/11 My brother bought a 1986 Chrysler Fifth Avenue several years ago for $550.00 which was showing 89,000 miles on the odometer. The salesman could not say whether it was 189,000 or 89,000 but believed it to be 89,000 miles. I inherited the car a few years later when it was showing 49,000 miles. Last week it turned over again showing all zeroes for the fourth time since the car has been in the family. This on the original engine and transmission neither of which have been overhauled. I have had to replace the battery a couple of times as well as the alternator a couple of times and have put two water pumps on it over the years. I do something nice for it every time it hits another 100,000 nice stereo, new top, brakes and shocks. I guess now I will get it painted. If the ole 318 can make it another 100,000 it may be time for a new crate 440 small block. Gary C 3/4/11 I really like dodge, however why do you keep screwing them up? I refer to the arguably the strongest transmission made for passenger cars/trucks the A727 Torque flight, after adding a overdrive component and renaming it A500 series it has gone to crap, it basically still has the strong components and it could be the best transmission you build except for the dumb&*^ way the overdrive components were designed. You built the overdrive with a spring engaged, hydraulically released design, this is the dumbest thing I have seen out of the dodge company in a long time. This design is exactly the opposite of a proper overdrive. First you have to have a huge press to release the oversized spring, but after a rebuild chances are you will damage a newly rebuilt transmission due to locking the tranny into overdrive, due to air trapped in the hydraulics, or a low fluid level, when people back up the truck and put it into drive without a complete stop there is a significant possibility it will trash the transmission. Secondly the spring could damage you when removing it. Third you can get better compression of the clutch pack with hydraulic pressure. WHY? Most mechanics i know admit (some regrettably) the A727 was the strongest transmission in the industry. But you designed in a weakness, this is inexcusable. You are engineers design a better system for this great transmission, and design a retrofit so drag racers and street thugs can fix their transmission properly. There are too many dodges that have had transmissions rebuilt more than once before 150K. You do not need an engineer with 5 PHD’s just leave the grounds and ask the mechanic without a PHD, or Bachelor’s degree and he/she could explain it to you. I build my own transmissions because $300 is much cheaper than $1400-2000 so i have some understanding of transmission design and operation. Thanks for listening so to speak. Percy Spencer 3/4/11 In 1989 I purchased a 1986 Dodge B250 Ram van ( 318 5.2 motor ) that had approximately 28,000 miles. welllllllllllllllll! it now has over 530,000 miles on the same orginal motor, and still run like its brand new. Thank you Dodge! Paul W. 3/3/11 We recently replace our 2002 Chrysler Town & Country EX van (270,000) miles with the same van only difference is this is a 2005 with 55,000 miles. We have had the "new" van for only 3 months and it has begun to rust, the power side door has failed, brakes/rotors went bad, tie-rods need replacing and the power steering hoses/clamps leaked and needed replacing. The same 3.8 v6 engine in this van has a very noticeable vibration when you are stopped in gear. The 2002 (same van) ran much quieter and actually got about 8 mpg better than this one! Talk about a lemon! I am beginning to believe all the negatives about Chrysler even though we have been a Chrysler driving family for 15-years! I am very disappointed in the continued use of poor performing parts. Example...why would Chrysler use steel cooling lines in some vans sold in the northern States where salt corrodes them resulting in a $500 replacement with aluminum lines that they use on vans sold in the southern States? Chrysler brake rotors have been junk for years. Transmissions are a crap shoot. Power steering issues year after year. I try to buy USA but it is crazy to pay for parts and astronomical labor at dealers $100 plus an hour rate. Think I will buy Honda or Hyundai. D.Beam 2/25/11 My wifes Dodge Caliber has 66,000 miles..still under warranty. Tate Dodge in Glen Burnie MD. said they fixed the failing transmission. We picked up the car it wouldn't start after we shut off ignition. Had to jump start my stranded wife's car. Tate said our battery was dead and charged us $120.00 for battery and $51.00 for labor. They also told us they don't loan cars while warranty work is being done..well they do. We had to rent a car for five days at our expense. We are currently disputing these charges. Today my wife's "fixed" transmission is making the same noises only one week after we picked it up, we have to take it back in. I have never dealt w/such inept mechanics and unethical business practices. We will never do business with Dodge Corporation or it's products again. If you live in the Glen Burnie area, avoid Tate Dodge Dealership on Ritchie Hwy. What a rip off. Alicia Hernandez 2/24/11 Please Help. I purchased a 2002 Sebring and it is a lemon. The company in Boise, ID tried to help. My other car got stolen and I am not able to count on my car to care for my mother in other state. I am disabled and this car is a money pit. Sincerely Alicia Hernandez Carol Morris 2/15/11 My Daughter purchased a "new" Chrysler Town and Country Van. Had only of have a few minimal miles because the owners wife used the vehicle. Sold as new and was a new title. after having the vehicle for several months it was in a hale storm when taken to another dealer to be repaired they informed my daughter that it had been involved in an accident, and not just a minor fender bender. The owner of the dealership covered up everything. Now on top of that the vehicle has had numerous recalls and Chrysler does not want to pay if the recall was fixed before they got the notice. Wow what a mess car franchises should have to answer to someone it leaves customers out in the cold. eric 2/16/11 i bought an 04 dodge 1500 slt 4x4 4 door brand new back in 04. 99,600 miles later my truck gets the " HEMI TICK". i have no compression, truck burns through 2 quarts of oil and guzzle the gas like a stuck pig. i am very disappointed with dodge for not having a recall on this p.o.s motor because apparently im not the only one with this problem. i did my oil changes every 5,000( synthetic oil), tune ups, change fluid in differentials trans flush etc. i expected to get atleast 150-200,000 miles out of it b4 any problems. guess i was wrong but thats ok. they got my 30 something grand... good for you chrysler... way to put out an unreliable product. never buying one ever again. goin chevy. Susan Jones 2/17/11 Congratulations to Chrysler! Whoever is in charge of advertising for the company has done an outstanding job of bringing Chrysler's style and class to the public. In particular I am referring to two commercials; one that brings back some nostalgia from the 50's through the current time and the other is the Superbowl ad Imported from Detroit. Powerful stuff, it's not often a commercial can invoke those feelings. Keep up the good work! Jim Kinsey 2/12/11 Hello Chrysler, Good morning, I have owned my 2001 Chrysler 300M since December 2002 and the odometer just truned 400,000 miles and is still the same motor and transmission. The car continues to run very strong and to date has not had any major repairs. The maintenance was followed perfectly and I wanted to know if Chrysler would like to have the car. My wife has a 2000 T&C mini van and it has 280,000 miles and we have owned it since new in 2001. We are looking to get new vechicals and know they would just scrap the vehicals and seeing they have been maintained and have neither had major repairs thought Chrysler would like to look them over. Please call us (610) 982-0124 or e-mail us at myrlebeach58@yahoo.com Thanks, Jim & Darlene Kinsey Peg Runyan 2/5/11 I bought a new Chrysler Town and Country van in 2005. Now I have 78,000 miles on it and am about to put in my 5th tie rod. That's right, 5th! I paid for the original tie rods when I purchased the car, the next two were paid for from the cost of my extended warranty. When I was told I needed the 5th one and that it was out of warranty I told the dealer I felt Chrysler shoud be paying for it. The dealer called the Chrysler rep, a Ryan McGuire, he said Chrysler would pay half. I said no, all. They came back with 75%, I said no, all. I was told that was as good as it would get, and I asked to talk to Mr. McGuire. I was told they could not give out his number, but they would ask him to call me. He did not. The next day the service manager called to say he would pay the other 25% for me. A very thoughtful offer, but I felt if Chrysler would not back up something that everyone at the dealership called "unheard of", than getting anymore parts or service from them was a fools mission. I will have my 5th tie rod installed Monday at a local mechanic and it will have a grease fitting unlike Chrysler's sealed ones and a two year warranty. I want to buy local and I want to buy American, however, if Chrysler can't back this up it lacks commitment and confidence in its own product and I will not encourage this dishonorable behavior with anymore of my cash. R Steinbach 1/20/11 Chrysler has another scam going. It has to do with their "Service Contract". When you purchase the contract they back date it to the purchase date of the vehicle. So if you never use the plan and sell the vehicle the plan will still have lost value. You will then be told that the refund that you will receive will be a much lesser value then what you paid. This is not what the seller will explain to you so be careful. It is best that you buy the plan 1 mile before your original warranty is up, and they will still back date it to automatically reduce its value. The best solution is to buy a GM or Ford product and service plkan that is 100% refunded if not used. R Steinbach 1/20/11 I would be almost sure U will not post my complaint however there are many other blogs where this will be seen. SERVICE CONTRACT SCAM I never used the plan and was told at the time of puchase that it was 100% refundable minus the 75$ admin fee. Now when I go to turn the contract in I'm told that I have used 57% of the plan. The vehicle was still under the manufactues warranty (7/70) and no services or parts where ever provided to repair the vehicle. The 1500$ Service Contract is basic highway robbery, 800$ refund is half the cost for doing nothing. Once again Chrysler is showing why the government and the tax payer has to bail them out. Poor management and horrible customer relations. I will not again make the mistake of funding a company that should had been allowed to go belly up. Dan Keran 1/22/11 I hate Chrysler as the servie is terrible. Yes I'm talking about fuel filling problem on a 05 pacifica that you are well aware of. feel free to contact me but I will tell everyone I know not to buy one. They would be better off with a Toyota that takes off by itself or won't stop. Dan Keran Maplewood Mn Dan Keran 1/22/11 I forgot to say in my last one, I dare a chrysler representative to call me to discuss THEIR ISSUES! Dan Keran maplewood mn SBeyler 1/26/11 We bought a 2004 Dodge Ram 2500 the end of 2004. As of 1/26/11:we just put a new transmission in at 146,000 miles!!! The trans was full of metal. We have bought severa Dodge Caravans and had trans problems with one. So thought it was a one time thing. We will NEVER buy another Dodge again! I am sure they would not reimburse us any money. It cost us $4500. The core charge alone was $2500,because they are so useless! Dale Wilken 1/3/11 Chrysler Motor Corporation is one of the worst first they ripped me off for my $1500.00 know they want to keep my $50.00 pre-paid card for test driving a new ram truck. I will never buy a Chrysler product ever. The Klines, MD 1/5/11 In 2002 purchased new Dodge Ram 1500; garage kept, oil change every 5,000 miles. As of 1/5/2011 has 130,000 miles...noteable (warranty was 100,000). Driving along and guess what...no oil pressure. However, it came back and we at least made it home. After checking engine, well heck it's full of sludge...need new motor...are you kidding me. Called Chrysler and that new motor will ONLY be around $6,500. Checked internet for issues related to 2002 Ram 1500...guess what...major complaint...OIL SLUDGE! This truck was bought for me to start my own business and call me naive....I thought it would at least last over 200,000, especially since it has been babied. Bought new truck on 1/3/11 and guess what...it was not a Chrysler product. We are happy for Mr. Anonymous who has so many miles on Jeep; but you don't hear many stories like that from a Chrysler owner. Ken Zeiszler 12/3/10 The rating of only one star applies only to the discussion that follows. I have a 2004 Dakota crew cab, four wheeler. Purchased it brand new, and I am for the most part happy with the truck. Now is is the however. Very minor issue - when the engineers figured out the location for the cup holders they must of been on a coffee break to put them in such an awkward location. Now here is the biggest gripe. I live in Minnesota, and as most people in the northern tier of states know that we must occasionally drive when snow is falling and the exterior temperature is below the freezing point. Well my trucks heater will make you feel like you are in a steamroom but yet the windshield and wiperblades continue to ice over due to the poor excuse of an outlet on the defroster system. One would think that a vehicle that is to be used in these conditions, which I think well over half of the United States experiences, would be designed in such a matter as to promote safe driving. A five foot wide expanse of glass is to be kept warm enough to keep ice off of it by an 18" wide vent. Let's get real. Yes I have lived with this stupid problem for 6 years now, but every time we have a heavy snowfall and I have to drive in it this issue really piss's me off. The courtesy of some sort of reply from the Dodge/Chrysler engineering department regarding this issue would be greatly appreciated. I do know nothing can be done to re-design the vehicle now, but acknowledge that it will be considered for future vehicles!!!! Kathleen Boone 12/7/10 I bought a Chrysler 300 it now has 21,000 miles I had nothing but the same trouble with this so called top of the line car. The problems started @ 15,000 when I almost came to a complete stop on the thruway they said it was the fuel hose not connected, I also told them the wheel sqeeked bad they said it was only cold. Sine then I have been back to the dealer numerous times for the stirring wheel, they said it was my rotors, cost me over 500.00 and I need new tires @ 17,000 my car read no oil on the dip stick they had my car 3 days and said they changed the oil bring it back in 3,000 wanting to charge me 100 $ deductable plus the oil change now the oil is gone again they said it was the cpv had a leak the oil was going in the motor so 7,000 driven on my car with oil going in my motor, Mine you I paid 36,000 for this top of the line Chrysler Vehicle..Im very unhappy !! Thats just a few of the things that have gone TOO wrong Tony Fabiano 12/1/10 i have been a chysler person from 1961 had a ply then in1969 had a road runner 1980 had a power wagon with plow 1996 a 4x4 dodge brand new also which i still have its got 28,000 miles on it only used pulling a trailer also a 2003 1500 van used for handicap andit has only 30,000 miles used only for wheel chairs and a 2007 dodge calaber which is my reg car..now why wont i ever buy another dodge?? i have had all serviced done by morristown dodge i brought my 2003 van to be checked out before i bought it the manager said they have a 100 and something ck for 100.00 plus dollors and changes oil air filter ect ck brakes i pick it up all was ok they said and all work was finished WELL about a week past i saw that the center cover for the eng. was never removed i then checked the rear wheels to see if they were ever removed no they were not but i was told i had 1/2 of lines left and my air filter was never changed..a month later all the feron 135 left my air i brought it back to be fixed cost 150,00 i pick it up they said no leaks maybe under the dash might would be over 700,00 to fix well a week later no more air i took it now to morristown ford they said no problem found the leak in my handicap van was not under the hood but my van has a rear blower abd coil cost 600,00 to repair..now other then for you guys meaning chrsler are doing their best to recover but with a problem as big as this with your maintaince dept that sucks more so tell a handicap person their braks are fine and never check them in tyhe rear and liveing in the mountains brakes are very inportant.so sad when a life time chrysler man leaves to buy a new ford trades in his calaber ,,hope i save someone else always check and make sure the work they say is done is done 100% Vicki 11/30/10 I purchased a PT Cruiser in 2006, milage reading at 10 miles. Currently the odometer reading is 78,335. I wish I could say that I was a satisfied customer, BUT I AM NOT. I took the vehicle to a reputable mechanic in the area due to the "knocking" noise and vibration- free of charge, to later find out that both axles and motor mount need to be replaced. I called the dealership, $98.00 to find the problem and of course the parts were marked up, not to mention my call was transfered several times and everyone I spoke with seemed annoyed. It's hard to believe that both parts need to be replaced! This will be my LAST CHRYSLER! continued from above 11/30/10 NOT TO MENTION THE 704-357-7052 constantly has a busy signal! John (2006 - 300c Owner) 11/17/10 The Radio/Navigation unit quit working at approx.80,000 km (49,000 miles). There is documentation of a fault with these units, and Chrysler Canada's 1-800 number refuses to acknowledge the problem. It was the worst customer service experience I ever went through. It seems that every person answering the phone is a manager and that is as far as a complaint can go.You can NOT send a email,fax or what ever means possible to Chrysler to explain your problem further. One thing for sure is that after that phone call and the nasty response I received from that manager(Victoria), this will surly be the LAST Chrysler product I/Family ever purchase. anonymous 11/1/10 I am an owner of an original 1994 Jeep Grand Cherokee what currently has 327000 thousand miles on an untouched drivetrain. I write this to let whomever know that Chrysler Corp.,contrary to some, does manufacture a quality product and with other Chrysler products in my extended family we are thoroughly satisfied with our vehicles. Page 1   Page 2   Page 3   Page 4   Page 5   Page 6   Page 7   Page 8   Page 9   Page 10     Write A Review For Chrysler Motor Corp. Corporate Headquarters Note: This is not to be used to contact Chrysler Motor Corp. 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