132 Reviews For Big Boy Restaurants International L L C Headquarters & Corporate Office

Cold Salw

My friend and I were into Big Boy in Grayling, Mi on September 19,2014. We had the shrimp dinner with cold salw and the cold salw was terrible, no sauce, not flavor or anything. I complained to the asst. manger and they would do nothing about it.

Went to the Big Boy in Chelsea, MI and was totally floored when I was charged for the salad bar for eating 4 grapes off my husband's plate. We use to frequent this big boy about 3 to 4 times a week, but we are done!!!!! When the manager cares more about his $8.99 salad bar than his customers, it's time to go. There are alot nicer restaurants to give my money to.

Food poisoning

I went to the Big Boy's in Port Huron, Mi with my two daughters, a cousin and his daughter. We enjoyed our lunch and the two little ones had milkshakes with theirs. After lunch myself, my two girls, and my cousins daughter shared a ice cream fudge cake. The next day my little one became violently ill. Throwing up for about 12 hours and non stop diarrhea, fever, body aches. My cousins daughter the same symptoms on the same day. My older daughter and I to follow later that day. I've never been so sick in my life. I've taken my little one to the doctor and she confirmed food poisoning. The only person who wasn't sick was my cousin who didn't have a milkshake or hot fudge cake...

Alma Big Boy

I used to work at the Big Boy here in Alma for about a year. I know how nasty that place is and what goes on in the kitchen. But I figured I would get some biscuits and gravy. I got them to go and was on my way home when I peaked in there. They weren't even warm and I looked closer and there was a hair on top. Clear as day, you need to get this place new management or shut it down. It is getting worse and worse. I called to complain and Bill (the manager) was not there. So he will be getting a phone call tomorrow morning. That is a promise!!

Corporate rudeness

I am a small Steak Sauce producer in Michigan and thought I would contact the corporate office to pitch my product to them. The buyer was incredulous, rude and one of the most arrogant people I have ever had the displeasure of speaking to. Pathetic...

Cajun Chicken Alfredo

CAJUN CHICKEN ALFREDO, What exactly is that sauce suppose to be? Not Alfredo!!! it tastes more like water and corn starch, it is just horrible!!! I thought I would try it, because chicken Alfredo is one of my favorites, but I could not eat it, just plain nasty!!

Food

The soups are extremely salty. The coleslaw that was offered for .01 cent with sandwich was terrible tasting. Hambergers, ham and bacon are sooooo thin and the price gets going up as the portions go down.

extremely disappointed

I have been a life long fan of your restaurant. Every time i have gone it made me think of my childhood. I live in florence ky and i have gone to the florence frishces on dream street five times, and honesty im wondering whats going on. the chili is water down and had nothing but beans more than normal and the hamburgers are so thin they literally have holes in them. its sad to see being that i am a huge fan of big boy to see this. think headquarter should look into this dream street florence location. They are giving a bad impression for all the big boys. i would hate to think you would not feel the same, i will not give up on big boy its home to me but i wont ever go to that location again.

extremely disappointed

I have been a life long fan of your restaurant. Every time i have gone it made me think of my childhood. I live in florence ky and i have gone to the florence frishces on dream street five times, and honesty im wondering whats going on. the chili is water down and had nothing but beans more than normal and the hamburgers are so thin they literally have holes in them. its sad to see being that i am a huge fan of big boy to see this. think headquarter should look into this dream street florence location. They are giving a bad impression for all the big boys. i would hate to think you would not feel the same, i will not give up on big boy its home to me but i wont ever go to that location again.

Bad service

On Friday the 13th we visited the kalkaska location us and another cpl arrived at 9 pm we waited over 45 mins to received wrong order.Waitress was terrible. Very rude messed up order stay away from waitress tiffany. Probably never return and we were a weekly customer

Fired a single mom

Your 23 & I 94 restaurant fired an excellent waitress cause she is a single mom who's husband passed in January. While she interviewed she told them that she is a single mom and doesn't have family to help and the manager said No Problem. They gave her a hard time every day and then let her go days before Christmas I guess so much for the FAMILY part of their moto.

Over charges

Charging .25 for a slice of lemon is outrageous... store location in Michigan on Groesbeck near Utica Road.

bad service

Brookpark Big boy has horrible servic and terrible food quality, has been bad last 2 times I was there. NEVER AGAIN !!

Lack of respect for Military Veterans

I am a Military Veteran of 29 years of service and I used to frequent the Big Boy Restaurant in Imlay City Michigan because they showed support for the Military by offering discounts on meals that is until this past weekend. I stopped in the restaurant on my way through town like normal only to find out that in order to receive the Military discount you have to be in uniform and possess an active duty I.D. card only . Veterans no longer are eligible. This is an insult to Veterans everywhere. I belong to several Veterans organizations and will be spreading the word about this incident with Big Boy Restaurants. They lost at least 1 loyal customer, if not more. No manager would even come out to talk to me and explain why the change,

No more coleslaw served with big boy

Always enjoyed going to Big Boy and ordering the Big Boy Combination. Not anymore. You have to pay extra if you want to add coleslaw or salad now. It's ridiculous!!! Shame on you!!!

Health Concerns

On 2 Aug 2013, my friend and II stopped at the Big Boy at 2375 Silver Dr, in Columbus, Ohio for dinner. I was getting ready to order the salad bad when I saw a child (approx. 8y.o.) picking food off his plate with his hands, and putting it back in the containers on the line. I approached the manager and expressed my concerns. The manager told me it was hard to manage and did nothing to correct the situation. Big Boy had lost our patronage forever. Additionally, I plan on notifying the Columbus Health Dept. when it opens Monday morning.

flood

went to Brookpark location part of dining room was flooded with dirty sewage water. Place stunk so bad so I complained to a so called manager he tells me cant you see IM MOPPING IT UP ! My family and I LEFT will never be back!!!

Ionia Mi Big Boy

Found a hair in some toast at the Big Boy in Ionia today. The manager/owner didn't really seem to care. We watched as the cook would rub his beard and hair as he was cooking. Just thought you should know...

BROOKPARK OHIO

Cant stand where I sit cook doesn't wear gloves is nasty to watch slow cook gets mad when he has to cook. Customers don't come in like they use to use to be good when managers cared no one does now and it shows.

atmosphere

Been coming here a long time place has gone to dogs food horrible,service slow, filthy dirty. Place has gone to dogs had 2 good managers both gone because not liked my supervision. heard remodel is coming why bother!!

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