128 Reviews For Big Boy Restaurants International L L C Headquarters & Corporate Office

Corporate rudeness

I am a small Steak Sauce producer in Michigan and thought I would contact the corporate office to pitch my product to them. The buyer was incredulous, rude and one of the most arrogant people I have ever had the displeasure of speaking to. Pathetic...

Cajun Chicken Alfredo

CAJUN CHICKEN ALFREDO, What exactly is that sauce suppose to be? Not Alfredo!!! it tastes more like water and corn starch, it is just horrible!!! I thought I would try it, because chicken Alfredo is one of my favorites, but I could not eat it, just plain nasty!!

Food

The soups are extremely salty. The coleslaw that was offered for .01 cent with sandwich was terrible tasting. Hambergers, ham and bacon are sooooo thin and the price gets going up as the portions go down.

extremely disappointed

I have been a life long fan of your restaurant. Every time i have gone it made me think of my childhood. I live in florence ky and i have gone to the florence frishces on dream street five times, and honesty im wondering whats going on. the chili is water down and had nothing but beans more than normal and the hamburgers are so thin they literally have holes in them. its sad to see being that i am a huge fan of big boy to see this. think headquarter should look into this dream street florence location. They are giving a bad impression for all the big boys. i would hate to think you would not feel the same, i will not give up on big boy its home to me but i wont ever go to that location again.

extremely disappointed

I have been a life long fan of your restaurant. Every time i have gone it made me think of my childhood. I live in florence ky and i have gone to the florence frishces on dream street five times, and honesty im wondering whats going on. the chili is water down and had nothing but beans more than normal and the hamburgers are so thin they literally have holes in them. its sad to see being that i am a huge fan of big boy to see this. think headquarter should look into this dream street florence location. They are giving a bad impression for all the big boys. i would hate to think you would not feel the same, i will not give up on big boy its home to me but i wont ever go to that location again.

Bad service

On Friday the 13th we visited the kalkaska location us and another cpl arrived at 9 pm we waited over 45 mins to received wrong order.Waitress was terrible. Very rude messed up order stay away from waitress tiffany. Probably never return and we were a weekly customer

Fired a single mom

Your 23 & I 94 restaurant fired an excellent waitress cause she is a single mom who's husband passed in January. While she interviewed she told them that she is a single mom and doesn't have family to help and the manager said No Problem. They gave her a hard time every day and then let her go days before Christmas I guess so much for the FAMILY part of their moto.

Over charges

Charging .25 for a slice of lemon is outrageous... store location in Michigan on Groesbeck near Utica Road.

bad service

Brookpark Big boy has horrible servic and terrible food quality, has been bad last 2 times I was there. NEVER AGAIN !!

Lack of respect for Military Veterans

I am a Military Veteran of 29 years of service and I used to frequent the Big Boy Restaurant in Imlay City Michigan because they showed support for the Military by offering discounts on meals that is until this past weekend. I stopped in the restaurant on my way through town like normal only to find out that in order to receive the Military discount you have to be in uniform and possess an active duty I.D. card only . Veterans no longer are eligible. This is an insult to Veterans everywhere. I belong to several Veterans organizations and will be spreading the word about this incident with Big Boy Restaurants. They lost at least 1 loyal customer, if not more. No manager would even come out to talk to me and explain why the change,

No more coleslaw served with big boy

Always enjoyed going to Big Boy and ordering the Big Boy Combination. Not anymore. You have to pay extra if you want to add coleslaw or salad now. It's ridiculous!!! Shame on you!!!

Health Concerns

On 2 Aug 2013, my friend and II stopped at the Big Boy at 2375 Silver Dr, in Columbus, Ohio for dinner. I was getting ready to order the salad bad when I saw a child (approx. 8y.o.) picking food off his plate with his hands, and putting it back in the containers on the line. I approached the manager and expressed my concerns. The manager told me it was hard to manage and did nothing to correct the situation. Big Boy had lost our patronage forever. Additionally, I plan on notifying the Columbus Health Dept. when it opens Monday morning.

flood

went to Brookpark location part of dining room was flooded with dirty sewage water. Place stunk so bad so I complained to a so called manager he tells me cant you see IM MOPPING IT UP ! My family and I LEFT will never be back!!!

Ionia Mi Big Boy

Found a hair in some toast at the Big Boy in Ionia today. The manager/owner didn't really seem to care. We watched as the cook would rub his beard and hair as he was cooking. Just thought you should know...

BROOKPARK OHIO

Cant stand where I sit cook doesn't wear gloves is nasty to watch slow cook gets mad when he has to cook. Customers don't come in like they use to use to be good when managers cared no one does now and it shows.

atmosphere

Been coming here a long time place has gone to dogs food horrible,service slow, filthy dirty. Place has gone to dogs had 2 good managers both gone because not liked my supervision. heard remodel is coming why bother!!

worst mothers day bruch!

I ate with my husband and daughter on mothers day to celebrate and the waitress never came to check on us...we had to get up to adk for nore water and not to mention the food was awful...the best part was the girl cashing us out blatently tried hitting on my husband...the manager never came buy to check on us....by far the worst big boy...west branch michigan. I will never go back

Downtown Monroe Mi Big Boy

The Restraunt is always filthy when we go in there. If you tell the waitress they forgot something they get very defensive and rude. Went in one night for dinner. And the language coming out of the waitresses and other staffs mouths was appalling. And the night manager was just as bad. The night manager was to worried about sitting with her significant other then tra New staff. We will not be back. I would rather make the drive to FlatRock MI then go there again

Big Boys in Big Rapids, Mi - We ordered a Classic Big Boy hamburger you get more meat on your hambuger if you go to a fast food place. Hamburger on that sandwhich was so thin you could see holes in the meat. French Fries were so salty the salt was just laying on your plate. Food was GROSS! On March 1, 2013 that Big Boys was so dirty people were so rude and got only 1 cup of coffee and paid the high price for it, salad bar was NASTY no food it was just so GROSS. They didn't have a problem giving you the bill even when you complain about it and they took your money with no problem after you complain about it. What is wrong with Big Boy Restaurants? I wouldn't be proud of the Classic Big Boy Hamburger or any of the food really.

The Mt. Clements location is ran poorly and is dirty. The waitress there are not appealing and are rude. The food at this location is not to company standards. The management staff have no idea what there are doing nor to they care about there staff!!!! The owner knows about this and does nothing about it.

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