Papa Johns Corporate Office & Headquarters

We have a new Papa Johns here in Yuba City, CA. I ordered a bacon, Canadian bacon and cheese pizza. What I got was a ham and ham and cheese pizza. There was no bacon or Canadian bacon on it. We still ate it and it was gristly to boot. No thanks!

i bought a pizza i ate 2 pieces and it got me sick all night and the next day when i called to inform yhe store mgr. he said so what he didn't care

I have been a fan of Papa John's for a long time. The store that services my area is at 6380 N. Beach st. Suite 100, Fort Worth, Texas. They have gotten so bad that I have gone back to Pizza Hut. The last straw was a totally burnt chocolate chip cookie delived with my order. They knew it was burnt and sent it anyway. Totally unacceptable. Good Bye Papa John's.

I ordered pizza from a pearland store just like I always do two or three times a month. The girl asked for my info in a short loud rude voice and told me, " We dont deliver there". Ive been getting pizza at this address for three years. My husband worked a 12 hour shift and had to go out after working all day to get take out. I called back and spoke to a pretend manager who slipped up and said " Im sorry but the manager said no. I thought he WAS the manager. Learn how to lie better on the phone Papa.

The last four times our family has ordered our pizzas online. Two times it was delivery, the other two were pick up. Our orders were not right the last four times. Tonight, our bbq double chicken pizza had six small pieces of chicken. Three slices of the pizza were cheese and barbecue sauce only. PPJ's is a 20 minute round trip for us. Little Caesars is literally right down the block, five minutes round trip. You've lost us as customers. Dissatisfied in Las Vegas.

The very irratated male took my order shortly after 11:30. He acted as if I bothered him by calling. When going over my order, if hadnt even been listening. I then had to repeat what I had asked for previously. He said, oh ok. Following that comment he told me delivery time was a hour and a half. Going against my better judgement, I said fine. Here we sit here waiting for a pizza that possibly was never even entered as an order. It is now 2:22 am and not even a phone call letting us know anything. If I had used a credit card it would be theft! In a nutshell, our furnace went out before we ordered. We couldnt use our stove to cook! Unspeakable service from Papa Johns to my family!!!!

I've been a papa johns rewards member for about two years and I haven't had to many problems but I placed an order 2 hours ago and when I called and spoke to thw manager he told me that even though my conformation email said it would be between 30-40 minutes that was just an estimate and me waiting 2 hours was normal. After he said that to me he bagan to give me attitude because I asked if his corporate office would agree without giving him attitude. I would never order from there again.

I watched no less than 5 people without gloves make the pizza. One of the persons had been touching the phone and computer then making my pizza. I will never eat there again. Very disturbing.

i visit one of your franchise in the rockymount,va area and i have a suggestion that the people making the pizza should be wearing hair nets and gloves when handdleing food that way costumers will see that there food is being handled very sanitize

I found my ATM card was stolen checking the bank statement online. Somebody bought pizza at Papa Johns and they charged the card without asking for an ID to verify. Then we noticed my AT card was stolen. The manager told me I'm responsible for the card yea? thieves are thieves, you have to ask for ID to verify but who care, they can't loose a "client". This Happened at Lawndale, Ca.

I ordered from papa johns, this evening after a long days work. I placed our order online, and they sent the incorrect order for the third time. The previous time after waiting over an hour, they made us wait an additional hour & a half for the correct order. Since we had to give them back the wrong order, we were starving ! This time was much worst the manager, argued with me regarding what I ordered. She then proceeded to say I will have to wait again for an hour in a half ! No, courtesy or professionalism. Don't support Papa john's pizza, they don't care about their customers. They will take your money & provide horrible service !! Location: Bronx, N.Y. 1010 southern blvd.

I live in new Orleans Louisiana I did an online order 11/19/2013 at papa johns on holiday drive at or about 7:10 pm, no food after 50 min,spoke with the so called manager on duty there was nothing professional about her,she argued with me back and forth when I asked that she would cancel my order she had no problem with that, I can only assume papa johns would rather for me to take my money to dominos or maybe pizza hut although I prefer yall pizza and have been a loyal customer for years, I will spend my money else where as long as you guys keeps staff members like the one I've encountered last night, people like her will only put you guys out of business no matter how successful yall may think you are.

Your commercial with Papa John and another man training an employee how to make pizza shows very poor hygiene habits. 1) no one has on gloves and 2) the three of you are leaning and talking (spitting) all over the pizza. Constructive criticism- no offense intended.

their chicken sucks, along with the price of it

I placed an order at 6:20p.m. After waiting an hour and a half for my order I called to see what the delay was. They told me the driver had take the wrong order and went back to pick it up. They said they would reimburse me for my order and that I would receive it shortly. It is now 8:36p.m. and I have yet to receive my order. Very dissapointed in this company. Before today it was my favorite pizza. I think next time I will choose Pizza Hut. Ive never esperinced service this bad

Simply because of their cynical attempts to manipulate the public in response to Obamacare, we will never purchase form them again. Good flavor...bitter aftertaste.

On 10-13-13 there was a large banner across the road at the Wilmington Delaware Marsh Road store advertizing a Papa John's special: 2 large pizzas with one toping for $2.99! Too good to be true; yes it was: After I called the store, the manager stated, that this ad was a prank / hoaks and the offer was invalid. He could have stated this in a professional , courtious and appologetic manner, but he chose not to: He got load and hostile and eventhough he seemed to be annoid by the hoaks, he should have conducted himself professionally when advising the his customer, that an offer that him and his family were looking forward to was in fact a bogus prank. Shame on you Mike for venting your frustration on customers!

I work at store #1331 in Archdale, NC. I was at work one night and was grabbed on my rear by a coworker. I reported it to the manager, who reported it to the DO. The coworker was transferred to another store. He requested to come back to the store I work at because he didn't make as much money as a driver at the other store, and he has been allowed to come back. Personally, I don't think he should be able to come back. I feel as if I'm being punished for what he did to me. He should not be able to transfer back to our store to where I have to work with him on a nightly basis.

Me being in the army I order a pizza at 9:09pm and doesnt reach me until 10:50pm I was to pay full price for it. Not to mention driver was rhude plus the manager "stacey" I will not order from there again nor tolerate disrespect like I had tonight. Took almost two hours for one pizza and a drink. Pathetic

We went to the Papa Johns in Inverness the other day. NO ONE had on gloves while making any pizza. NO ONE washed their hands and yet they were handling dirty money in between making pizzas, picking up junk off the floors, brushing back their dirty hair and their faces. I will NEVER buy another pizza from any Papa Johns.