96 Reviews For Panasonic Headquarters & Corporate Office

Panasonic phone KX-TG6645B and KX-TG6624SK. What do the letters B and SK stand for?

I bought a Panasonic LCD TV In April of 2010. After 2 months it stopped working. I had to drive 100 miles one way to take it into the repeir place. There is sat while the part was backorder for 7 months. After I got it back it stopped working again! I called and they told me to take it back to repair. Another 100 miles and 6 months later it is still there waiting for a part on back order again. I have called Panasonic many times in that time period. every time I get the same apology it is taking so long. They "level it up to a supervisor" and promise a call back. I finally got a call back, insisting I send them the receipt. I have moved twice since I bought the damn thing. I can't find it. When I inquired why nobody asked before, the reponse was they needed it just to to find out why it was taking so long. Yep, nothing to do with the repair or backorder at all. Basically nothing they can do about that except say "sorry". Never buy Panasonic, they suck!

In 1985 at the age of 17 I bought my first Panasonic stereo. Since then I have backed panasonic and only bought their electronics. In 1994 I got my first bad experience with my technics tuner. The unit would "overload" and the sound would turn off with the volume above 30%. A few years ago I purchased a new cordless phone system for my home, the Panasonic KX-TG9331T. Turns out his is THE WORST phone system EVER...... It started with one handset not linking to the base, then the other three. Shortly thereafter one handset would read charge battery for seven hours. 24 hours later, on charge the entire time, phone rings press talk and same charge display. I called the customer support number and of course I needed the receipt. The online company I bought the unit from was out of business and I shredded the receipt a long time ago. The kicker? I have met 3 people with the exact same model phone with the exact same problems. Both of the Panasonic customer service reps I spoke with denied any known problem. BULLSHIT! It's a known problem. An ongoing problem. Now it's my problem. I just bought a new phone system, $184.32 and it is not a Panasonic. Nor is it any of your 634 companies. Now I'm buying three (3) new flat panel televisions for my home. None of them will be a Panasonic. The only thing keeping me from sending this P.O.S. phone system to your corporate headquarters in Japan is the fact that I have a conscience. They have enough problems with the earthquake. I will be sending this unit to your corporate office here in the States.

We purchased a 58" Panasonic Plasma on 12/22/10 (TC-P58S2) Went out on 04/02/11 Service cAll on April 6,2011 Says aware of board that is defecrive and are on backorder...3 - 4 WEEKS...this is unacceptable Panasonice KNOWS WHAT IS WRONG WITH THESE TVS AND IS SELLING THEM..So I was told have to wait by panasonice concierge...and that they ordered the part APRIL 4TH!!!!!!!!!!!!!! THE TECHNICIAN DIDNT COME TIL APRIL 6TH!!!!!!!!!!!! id like to also start a class action law suit against Panasonic...I am looking into that...I PAID CASH FOR THIS TV... ARENT THERE LAWS THAT WOULD MAKE PANASONIC RECALL ALL THESE TVS THT THEY KNOW ARE DEFECTIVE OR AT ONE POINT GO OUT?? ORIGINAL CALL IN SPOKE TO nICK TRANSFERRED TO CONCIERGE -BRIAN 1-800-973-4390 CASE# 28530490 SERVICER: GIBSON TV & VIDEO SERVICE 586-774-9730

I own (owned) a 58" Panasonic plasma television. One morning 5 months after purchase it wouldn't power up. The front red power light was blinking 10 times. Upon researching the problem I found pages of similar "10 blink" no power problems. Initially their customer service "concierge" people were polite and helpful. Yesterday 3 weeks and 3 days later "Trish" from their concierge dept answered. I expressed my displeasure of waiting on a back ordered part for nearly a month. In short she interrupted and told me she would transfer my problem and that I needed to wait 3 more business days for someone to contact me. While this was not great news the fact she would not let me finish, laughed, then simply hung up is where the problem lies. I have answered phones professionally for the state of Iowa for 24 years I understand the sometimes irrationality involved with "unhappy" customers but Trish was the most unprofessional and rude service rep I have ever laid ears on. She portrayed the epitome of what Panasonic should fear most as a rep and is hopefully a black-eye on the company and not representative of the company's opinion of their customers.

I will never buy another Panasonic anything in my life. I advise others to do the same. Once you buy anything, the problems are yours. Just spent my entire evening arguing with customer service and being on-hold with "Angel" for 30 minutes and no resolution to repairing my Toughbook which is still under warrantee. Lot's of loopholes with this outfit. Be careful!!!

Heres a continuous failure of Panasonic Customer service reps not being able to read or comprehend english.I can't even find an email address to forward this to headquarters I gather they don't give a shit.This was the question I wanted answered after they answered the first questions that they REFUSE to answer What have you done to adress the no link to base problem? Thats what I'm experiencing with my phone now and was looking to replace it but reading the reviews on Amazon and other sites it seems to be an ongoing problem even with the new phones.Being I had to send the phone I have now back under warrantee and got a REFURBISHEDB one to be it's replacement I don't want to go through that again. RE: TRY READING THE ACTUAL QUESTION [T20110221004JS010Z411614]Wednesday, February 23, 2011 9:09 AMFrom: "0" <ripcbx1@yahoo.com>View contact detailsTo: prodphones@callcenter.us.panasonic.comhow do you read the email and see that the ORIGINAL question was answered again and again bUT the question aftrr that was IGNORED OVER AND OVER even after putting in the front and asking why it wasn't answered so lets try one last time ANSWER THIS QUESTION NO OTHER QUESTON IN THE EMAIL: What have you done to adress the no link to base problem? Thats what I'm experiencing with my phone now and was looking to replace it but reading the reviews on Amazon and other sites it seems to be an ongoing problem even with the new phones.Being I had to send the phone I have now back under warrantee and got a REFURBISHEDB one to be it's replacement I don't want to go through that again. --- On Wed, 2/23/11, prodphones@callcenter.us.panasonic.com <prodphones@callcenter.us.panasonic.com> wrote: From: prodphones@callcenter.us.panasonic.com <prodphones@callcenter.us.panasonic.com> Subject: RE: TRY READING THE ACTUAL QUESTION [T20110221004JS010Z411614] To: ripcbx1@yahoo.com Date: Wednesday, February 23, 2011, 2:39 AM Thank you for your response. Based on our records, your initial inquiry was: Panasonic KX-TG6512 1: Does it come with belt clip 2:does it give missed call info? 3: Can I block calls with this phone 4:how many numbers will it store 5:does it transfer #'s stored from one phone to the next. 6:What is the difference between this phone and my KX-TG 9331T which I was very happy with all the functions If you are experiencing the No Link to Base message on your KXTG9331 unit, we advise that you try to reregister the handset, to do that: 1 Handset: Press {MENU} {#}{1}{3}{0} 2 Base unit: Press and hold {LOCATOR} for 4 seconds until the registration tone sounds. 3 Handset: Press {OK}, then wait until a long beep sounds. 4 Press {OFF} If that does not work, please follow these troubleshooting steps: 1. Disconnect the base unit from the power outlet and reconnect it after 5 seconds. 2. Take the battery out of the handset and replace it after 5 seconds. 3. You may have to place the handset in the charger for approximately 5 seconds until a beep is heard. 4. Test the unit again. If the problem persists, we recommend having the product shipped to our Customer Service Center in McAllen Texas. In accordance with the warranty, the product will be replaced with a reconditioned model. Please send the product along with a copy of the receipt and a letter to explain the problem to: Panasonic Customer Service Center 4900 George McVay Dr. Suite B Door #12 McAllen, TX 78503 The warranty period for the product is 1 year. The warranty period begins at the time of purchase. The original sales receipt or a copy of the sales receipt is required to validate warranty service. The turn-around time is within 7-10 business days. If the unit was purchased more than a year ago, you can still ship the product to the address listed above, however, it will be replaced with a reconditioned model for a fee. To obtain information regarding the cost to replace the product, please call (800) 211-7262. For On Line Service Request please visit: www.panasonic.com/repair This site will allow you to process your own repair request and to also follow up on you repair. There is no need to call. Please check our interactive tutorials and FAQ?s before sending in for service. For interactive tutorials and helpful FAQ?s please visit: www.panasonic.com/help We hope this information is useful to you. On February 22, 2011 at 5:13 PM, "0" wrote: -------------------------------------------------------------------------------- Are you kidding me? YOU STILL HAVE NOT ADDRESSED THE QUESTION On February 22, 2011 at 9:07 AM, "0" wrote: -------------------------------------------------------------------------------- YOU STILL AVOIDED THE QUESTION,LETS TRY AGAIN?? What have you done to adress the no link to base problem? Thats what I'm experiencing with my phone now and was looking to replace it but reading the reviews on Amazon and other sites it seems to be an ongoing problem even with the new phones.Being I had to send the phone I have now back under warrantee and got a REFURBISHEDB one to be it's replacement I don't want to go through that again.

If there is anything below 1 star i would use that as a rating for the panasonic Lumix digital camera i purchased in september 2010. I took it to the showroom and they claim that it has a manufacturing defect as all the pictures clicked are either pink or green in colour thus destroying the entire picture. But unfortunately the spares are also not available hence the camera cannot be repaired neither is the company ready to replace the camera....SO MUCH FOR THE WARRANTY THAT THEY PROMISE TO GIVE FOR THEIR PRODUCTS!! If anyone knows about a website where i can place a complain directly to the company in India pls let me know as i have not found any listed.

hi i m sandeep kumar, i need corporate address

Three month old plasma TV dies and has been waiting almost a month and a half for part with no word on when the parts might be available. The support line is useless and tends to not tell the truth. Been promised call backs multiple times, no calls. Been told no one at the support phone line can help with problem. Panasonic now qualifies as the worst company I have ever dealt with, and you can be sure that everyone I know and ever have the opportunity to influence will buy anything except Panasonic.

Our 4 year old 55" plasma crapped out this weekend. We have to take it to an authorized dealer and everything will be out of pocket for us. Amazing how you can spend $2200 on a tv and 4 years later it doesn't work. What the hell? Tv's used to last for 15-20 years and not cost 1/8 of the price. I plan on writing a long letter to the corporation. We'll see where that gets us!

PURCHASED A PANOSONIC CLOCK RADIO RC7200. THE WORST EVER. CONSTANT STATIC...STATIONS DO NOT LINE UP. PERHAPS IF I NEEDED TO LISTEN TO STATIONS COMING DIRECT FROM MAINLAND CHINA I MIGHT GET CLARITY. DO NOT BUY. BUY USA

garbage plasma tv, garbage customer service, garbage waranty, my 50 in plasma tv worked for one week, I have been trying to get it repaired now since middle of Nov,2010 thru panasoncic. It is now Feb,2011 and I still don't have it fixed. what a company, they have no regard for consumers

I bought a Panasonic Plasma tv 2 years ago and it already took a Crap on me..How does a tv take a crap on you when you never even use it that much..I have tvs that are 10-15 yrs. old and they work perfectly fine still..I tried to talk to a higher position person but that obviously doesnt not happen with this company..I will NEVER I repeat Never by anything else Panasonic again because of this..This company cant even stand behind there product so why would Anyone ever want to buy there product..PANASONIC YOU SUCKKKKKKKK

Buyer Beware. Do not buy anything online from this company Panasonic. The online help phone number does not connect you to speak to anyone, that is if you do not get a busy signal for hours, or a message that says they are having technical difficulties and to call back later. They charged my account several times and duplicated my order!!!! Read other reviews because all I read are awful! I wish I would have read them first, but I thought with such a big company I would not have any worries, well I was completely wrong!!!

I order some parts online for my video camera and it was supoose to be ship in two days I recieve one part. I called to find out what happen to my other part and they told me it was on back order. I would have to wait two too three weeks for this part. I order this online and it did not say it was on back order, which I feel it should have said and no one would have told me if I didn't ask. I email you guys about this part no one said anything about it being on back order, I talked to someone earlier about when will it be arriving she didn't say anything. I am very upset at the way you guys do business, I should have followed my first mind and din't deal with you guys. I will remember when I buy anything digital to go to SONY.

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