KFC Corporate Office & Headquarters

Hey, I'm contacting KFC in reference to the sauce that you now put on your sandwiches. To be quit honest it's horrible and I feel that it was a bad decision eliminating the pepper mayo sauce! The only reason that I personally would visit KFC was for the sandwiches or twisters with "EXTRA PEPPER MAYO"! Since the change in sauces I have not been back to KFC (since 2010) and everyone I know seems to agree with me and some too have stopped visiting. I would really assumed that KFC sales have dropped since this drastic change. Mcdonald's has Mayo, tarter, and still the famous Big Mac sauce, so why cant KFC at least offer both sauces for consumers to choose from. That's like going to Burger King, Mcdonald's, or Five Guys and A Burger and them saying we don't offer mayo anymore! Everyone wants the option of putting mayo on a sandwich. Outside of the side items and condiments KFC is only a chicken restaurant so why take away the little options like PEPPER MAYO and twisters that i felt really enhanced what little KFC already had! PLEASE bring back PEPPER MAYO FOR GOOD! Thank You, S. Hodge

dear colonel , until recently my family and i have been loyal customers of your fine establishment for the past 30 years. that all changed recently with the viewing of your latest commercial in which you tell us that there is a cook in every restaurant preparing your food you then procede to show us in said commercial an ungloved cook up to his elbow in chicken and batter mixing the ingrediants. i regret to inform you that because of said commercial I WILL NO LONGER BE ABLE TO EAT YOUR CHICKEN. I WOULD STRONGLY SUGGEST THAT YOU REMOVE THIS COMMERCIAL FROM YOUR BROADCASTING VENUE AND IMMEDIATLY TERMINATE THE ADVERTISING COMPANY THAT SUGGESTED THIS CONCEPT. RESPECTFULLY YOURS, CHARLES BURKE 48 POCASSET AVENUE CUMBERLAND, R.I 02864

Kfc is the worst place to work for ever!!!

I have to drive 25 minutes to get to the KFC nearest my home. I do this often to shop and usually stop by KFC to get supper to take home. Tonight, I ordered the 4 peice wing dinner. Drove 25 min. home, started to eat my meal and found that I had 4 wings and a biscuit. Where was the potatoes and the cole slaw. Who knows?!?!? This is not the first time this has happened, but you can rest assued that it will be the last. Popeyes or Churches is looking mighty good. I paid almost $8. for 4 wings and a biscuit. What an outrage !!!!

i live in fayetteville ga and my this sunday my family had a coupon for buy on get one free chicken $5 meal. we went to go and order the meal and i guess she was the manager but im not for sure told us if we wanted to upgrated to all white meat we couldnt get it for free. the coupon we had didnt say what kind of meat we wanted. my great grandmother went to a kfc in mcdougnah with the same coupon and got exactly what we ordered for $5 dollars. this is nuts. dont go to kfc they are messed up.

i love the food but anything else is less than desireable...first off no direct link to them?i recently recieved an invite to answer a 4 question survey and post on my facebook and in return recieve a 100 dollar gift card after doing so i was informed to sign up orreveiw others to be elegible...i chose not to but it had already posted on my facebook...i tried to cancel ..wouldnt let me...just the run around...so i am searching every means i can to inform people...dont eat at kfc...they used me to advertise..would have been glad but not that way...sneaky scam!!!!

On June 28th my husband and I went into the KFC/Taco Bell located on Neltnor Ave. in West Chicago Illinois we have gone before and everytime there has been a lack of Grilled Chicken so as we stood there for 20 mins waiting for someone to take our order I asked the young man who was doing both the register and filling the food orders if they had any grilled chicken reply was it would be about 15 minutes (and this is at a time when most people eat dinner) Shocked once again that they did not have this prepared I asked to see a manager who was standing at the drive thru doing absolutely nothing because there were no cars in the drive thru (she should have been helping the guy up front doing everything) why that every time we go there they are out of everything? We got no real answer. This store is the most poorly run KFC i've been in ever and it never gets any better!!! Maybe you should investigate exactly what this manager is getting paid for because she sure doesn't know how to run a business!! It awful and we will never be back!

On 6/28/11 at the Sinclair lane in Baltimore, MD KFC we purchased a 6 pc chicken and it was not cooked correctly, the skin was falling/sliding off the chicken and tasted terrible, so the chicken had no crust just ugly looking chicken pcs, we called the mgm at that store and complained, however we will never go to that location again, my mother also felt sick after trying a pc to eat, never again will we buy from that location.

I was on my lunch break and decided go the the KFC located on 1195 E. Oakton Street in Des Plaines, Il. Although the services was friendly. I notice when I got back to wwork I did not have all my food. For the past hour I have been trying to call the store at 847-296-3796 - I either get a busy signal, the phone rings and no one awsners, ot just recently, someone anwsered and hung up. I have called in the past hours 17 times. This very unprofessional. And no there is nothing wrong with the phone lines and/or are they that busy

store #e320023 in hudson nc will not honor the 10 pcs feast,with choice of 3 sides,they say (2 large mashed potatos(instant lol)1 slaw.i have been going to this store for over 20 years and i don,t understand why they can,t honor the tv ad?

The dixie kfc sucks and needs to be close thay can't take a order its don scrue up three orders . Thanks

This restaurant on Sahara Avenue by Pecolle ranch intentionally lies and deceives you. You buy twenty pieces of chicken and they short you by half and not gic=ve you the sides you want. The Regional Manager will not return a phone call her NAme is Carollyn and they refuse her last name. her number is 702-371-0207.. They will resolve a issue and you call corporate they will not talk to you either. Transfer to customer service and they have a form evidently and they ask a question and they will not let you finish it just interupt you. They are a so poorly run and managed now I see why the store front people are so challenged. KFC is the worst please quit buying from them and send this along to everyone you know. Eventually we will be rid of these thieves in our neighborhoods. Mark

I recently stumbled upon an article that i was supposed to have written. It frustrated me very much as i wasnt the one who had wrote this,,,i am not the one to talk about people behind their backs!! That is very disrespectful and childish, and if I am blunt but truthful and your feelings are hurt, all i can say is at least you were told the truth!! But anyway, the manager in question, which i know who it may be, i am not, could not, and never would be mad at you!!! What I didnt like was you know who taking way to much money out of it and he was just taking it:( Im sorry, i guess this is why people were telling me bout how you thought i was mad!! KFC in Somerset is great, clean, fast, courteous, and dependable:) I loved my job there but i just couldnt handle all the early mornings i had to be up early to go 30miles out of my way to pick up two pple, im a kind person and i didnt care,, but i got bad sick,which wasnt catching, and my body was so wore down:( with all my step kids and moving into my new home, while working, plus going and getting them.......i started to fall asleep every where lol,,,which isnt funny either,,,remember what happened,,,if that guy would have only knew how treadfully humiliating that made me,,,,,plus ended up havin to leave cause of freakin crazy ppl that was harrassin me on facebook, and to beat it off a creep followed me almost all the way home from somerset!!!! my uncles lawyer advised me to not call, dont go in, dont do anything..which was sad,,,but who was to say that creeper wasnt an employee i didnt know or even that guy who liked to prey on innocent workers without their knowledge??!! i dont care who says what,,,,pat knew i was sick and even steph asked me if i needed to go home,,,but i wear my big girl panties all the time so sick, healthy, rain, snow, or shine im going to be workin!!!! but if im contagiously sick i would at least show up to see if i could wear disinfectant gloves or something lol!!! I love yall and keep on the colonel sanders traditions!!!!

i am highly upset!!! the kfc here in havre mt is the worst food i ever had in my life!! my family and i were big fans of kfc and we ate the alot but after moving here and trying this location im sure we will never eat kfc again. I just found out from the local people that that location has been that way for years, so my question is why hasnt anything been done about it?? so im going to assume that you didnt know but now u do so no excuses. the food was under cooked and cold. and so you know next stop health dept.

I heard KFC spray paints their chickens, stomps on them and hurts them....for NO REASON. I think it's wrong and by looking at all the other complaints, it's time to SHUT DOWN KFC!

Is it true that KFC defrosts their chicken in a sink, overnight, and not in a refrigerator? Yes it is true in the Butler Pa KFC. YUCK!

I usually try to take my son during the summer when he is with me to eat those tasty ripe tenders. The service normally very pleasing, however today made me leave you guys alone. I ordered a 6 piece and two large sides and got nothing but poor service. The manager had no control over the front service employee. i ordered it and then he told me it would take 4 minutes and felt very insulted because he did not chk with other staff to assure the order before taking it and the manager was right there and acted like it was no big deal. I felt as if the professionalism went right out the window. You can be sure that it was the straw that broke the camel back........

i live in georgia and everytime i go to the perry ga store which i feed my family once a week. I call in my order for potpies so I wont have to wait 30 minutes. for the last 3 times they sell them to the walk in people. I will not be going to kfc anymore....... i told the lady at the store i wont be back. she said they take the walk in first so long kfc

On June 7, my wife and I stopped at the kfc on 4420 kent roadin stow,ohio. I have never been in a resturant in such poor and dirty condition. The capet would stick to your shoes, the seats were all split open, tables were not level and my wife and I just walked out. I could not understand who would keep a place in such a condition. This is a place that the city health department should shut down. Funny as it seems I called the phone number on the back of my receipt and entered the store number of 0057 the recording told me no number was identified for this store but I was entered in the thousand dollar give away. I enter the question of my satisfaction and I pushed the key that I was not satisfied I was told I was not in the running for six weeks. As far as we are concerned kfc needs help, big time. Until we see some changes it is good bye kfc and I hope no one gets sick from eating at this location.

On June 2,2011 i went to the KFC here in Los Angeles California located at 5130 RODEO RD LA, CA. 90016. I placed an order and provided payment for the order in the form of a Debt Card. My total charge was $21.95 so I asked the clerk to charge my card just $20.00 and that I would pay cash for the balance of $1.95. The clerk came back to the drive thorough window and told me she made a mistake she billed the entire $21.95 to the card and that it did go through but she remembered after the fact that I only wanted $20.00 billed on the card, so she says she VOIDED the sale and ran the card again but it was declined this time of course because now it will take I believe anywhere from 5 - 7 days for that money to go back on my card. Long story short an extremely unprofessional and barely literate Manager "Jose" came to the window and expressed that it was not there fault and there was nothing he could do and he refused to give me the District Managers number or the Owners email or anything. He said " I am the one, I am the Maanejer this is your mistake we did notting wrong". I was flabbergasted at his ignorance and illiteracy and lack of customer service skills. KFC has to be desperate to hire such uneducated and inept Management.