1861 Reviews For Dollar General Headquarters & Corporate Office

I have a newer DG in my area #12868 and every time I go in there I'm completely mortified at the lack of customer service! I use a few coupons for things that I usually donate to the homeless shelter and this store in particular NEVER accepts ANY coupons I use. There will be people behind me in line and I will have to put all items back or pay full price. However, I will drive 15 minutes out of my way to another DG and they are beautiful and don't have a problem with coupons. I will not go back to store #12868 and I will discourage anyone else from going there. Completely embarrassed by the way I was treated!!!?

No service dogs

My wife and I got the cops called on us for taking my service dog inside.

waiting line

the dollar general #03029 only one cashier, at first than the girl cashier started cashing and at that point she knew it was a line of people waiting, she said I take the next one in line ok fine than a man had been looking around got what he wanted and just hope in front of the people waiting and I just spoke up and said the line were here he said it were two registers ok but the line is here and the cashier said she didn't see that there were a line but you walk right by the line to open up your station. didn't say I'm sorry or anything. I guess my business will go direct to wal-mart .

I have noticed the Dollar General that I love is very short handed lately. The last three times during the afternoon checkout was slow, because only one person was there. I asked where his help was and he said they were coming in at five.

Out of date products

I shop the Alma Michigan store quite a lot and have recently been finding more and more outdated products on the shelf. Sometimes being in a hurry to grab something to snack on for work I don't always look at the date because I hope people are doing their jobs and pulling outdated products.Since the month of June I have found / bought 6 outdated products. At first I just mentioned it to workers but this is really getting ridiculous. I know for a fact that the truck comes Saturday and in haste to put it up the products are not being checked and or rotated properly. This is a must in any retail setting that sells food products to properly rotate and pull outdated products. I know I work retail.

Weedsport NY store

I would never shop in the Weedsport NY store again since there is BLACK mold all over that store. We breath it and it also on the clothes not to mention the food in there. And also the cashier in there are rude and nasty. I don't know how it passes health inspection?

Terrible Store

The store here in Bushnell is a joke, Isles are full of stock carts,empty stock carts, you can't get down them,Floors are filthy,Check-out counter is loaded with junk, trash setting in the checkout area. What has happened to people. Stock shelves after hours, clean floors every night.When i worked,you had to make sure everything was tidy before you left . Also need more than 1 checker.

Usually, there is only one person checking out customers. Today, we had six to nine people in line so I asked the lady where her help was and she said, one is at lunch, and the other just went home. Dollar General needs more employees especially on Saturday at three o clock in the afternoon! The service is going down because the extra person is stocking shelves while leaving only one register to check customers out, instead of two registers? Hire more people! I always register the survey numbers and never win? Where do you post your winners?

Bad Cashier.

You need to hire cashiers that arent rude. I just had surgery and the cashier accused me of stealing and demanded that I take my cast off. Id rather spend the extra money to go to walmart or drive the extra five minuets to family dollar. That was bull. And I was a weekly customer ,in fact thats were I did most of my shopping.

WOW - Surprised!

I was really surprised at the items available in your new store (Eldred, Pa) The place was very big and roomy. The items were things I could use without going to Walmart or Kmart. Everyday items that could and will be used at the house or office were available. The only problem is attendance at the check out - you will need to wait for someone to show up at times to check you out.

Carroll Iowa

The manger is always smoking, when I am there. They hire people with prescription drug violation.

Middletown Ohio University Blvd Store

That store is so nasty dirty and the manager is a real joke she is a loud mouth that is always talking bad about her employees and the the way Dollar General is to their employees in front of customers, I personally don't want to hear it. And the AC never works it is always so hot in there in turn makes the store smell bad. I wont shop there ever again. Sure hope something is done but by your ratings shown here nothing will be done.

Never the correct price

Just about everytime I go to the dollar store I have to go to cashier to ask what the price is on an item because they are never where they should be so its never the correct price. This time it really made me angry because the item was a little over $4.00 higher than what price tag stated. I even checked the numbers to make sure it matched bar code and it did yet it rung up higher. Plus the cashier couldn't figure out how to make the 5 dollar off coupon work so needless to say I will be shopping elsewhere.

Byrdstown store

The store in Byrdstown Tn has a very very serious inventory control problem. There has never been a time that I have been able to buy all the items I have needed. These are not speciality items but items like bread, dog good, coke, first aid supplies, cereal, milk etc. The store usually has many carts full of merchandise to be stocked in the isles all the time. Management doesn't seem to care. I will start shopping at the Family Dollar across gather street if your store doesn't improve. Thanks in advance for your attention,


I just visited the Dollar General Store on Barker Avenue in Evansville IN 47712. I picked up several items, and waited in a line of four people The check out gentleman was nice. But when I left the store, the other two employees were outside. The older lady was smoking right at the door. I have to fan the smoke out of my face. Another lady was standing there smoking with them. Then when I fanned the smoke out of my face they snickered at me. You need to hire mature people that are considerate. The older lady was probably the manager. She should be reprimanded. Dollar General store serves a purpose - items at the least possible cost. The store might be cluttered and unkept, I don't care. But there are laws against smoking by the door. Enforce them. I have asthma. Good luck with that crew.


Just an FYI to all Dollar General shoppers that The corporate policy of not asking for a PHOTO I.D. when using a credit card is irresponsible and shows a blatant disregard for their customers. I recently was the victim of fraud when someone gained access to my Visa Check numbers and security code and used a fake card with this info to charge over two hundred dollars at the OOLTEWAH,TN store. Had they attempted this at a Wal Mart or almost any other large retailer they would have been stopped cold,but given DG,s "who gives a flip " policy they were successful in their efforts. So as for me I choose not to support a corporation that cares so little about their customers ( which is glaringly apparent when one reads the postings on this site ) and will spend my hard earned money elsewhere, in fact ANYWHERE but DOLLAR GENERAL!

Not Impressed

As of today, I will quit patronizing the Dollar General on Main St in Luisville, Ohio 44641. There were 3 associates standing 5 feet outside of the entrance smoking while one was inside at the register with customers waiting in line. Then, the cashier came outside to smoke and one other associate went in to her register. I live in Louisville and have been a loyal customer for years. I have watched the complexion of this Dollar General change dramatically. One of the smokers outside was your manager.


i was just about to ask what store in let there store go down now i know buy read the reviews that the questions i have don't make a different i want to know why don't they just hire for stock only so the store's can look nice. i have seen the dollar store go down and no one care's stock every were not on the shelves. they really need to hire for stock so the shelves can get down and the store can look good once again


New store in Austintown,Oh. I went there Manager was very rude. I had my receipt and everything that went with the product that I brought. She even cussed under her breath. Letting everyone I know not to shop there!!!!!!!!!!!!!!!!!

cookie sheet in sales AD

Dollar General Ad States, 2 pack of cookie sheet or 2cake pans for $4.00, not $4.00 each. Dollar General is miss advertising or people stocking the items are stocking wrong. I also asked for a rain check, I was told "NO". Please send back a reply and help solve this issue.

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