493 Reviews For Costco Headquarters & Corporate Office

Casper Hot dogs or the Lack of!!!!!

You have officially RUINED a 4th of July celebration- we have been serving CASPERS HOT DOGS since the Fremont, CA store opened- the best on e west!!!! Notice I did not say Kirkland dogs!!!!! The store needs to get back to providing customer service! Casper hot dogs are local to the SF Bay area an icon - you sold out most Often in your stores- as we would travel wherever they had them- again they are local and the best you carry lots of ethnic food these are the LOCAL ethnic - please put them back in!!!

Not impressed anymore!

If I could give you negative I would. Your products have lost the quality that I've come to expect from Costco, for example I bought a metal spinner art for my yard. I had to have a friend weld the stand together otherwise just the spinning it does would have made the holes to big and it would have fallen apart by now. Now one of the top round spinners has come apart. It is a cheep cheesy china made piece of junk ready for the trash already! I've always brought it in when the wind is bad, because its so flimsy. It's not like its old, I bought it in March!!!! Also you have no consistency in products, I used to buy Ball Park beef franks, well not anymore! You've replaced them with your cheep, awful Kirkland brand! My family has said overwhelmingly they don't like them. Another thing I won't buy there. Guess I better just stick to my local grocery, Target and Walmart. I expect some less than average products from them and they don't quit stocking name brand items!

Kirkland Borghese Daily Mositurizer

I LOVE this product and just found out you are discontinuing it! This is AWFUL! Why carry the other products which just treat certain areas? The moisturizer is the main thing! PLEASE do not discontinue this!!!

You Don't Care

Customer service in Colorado Springs isn't good, to put it mildly. We just renewed our membership after many years because your prices aren't all that, but if your customer service was ok we wanted a club service. Your employees are rude and your prices aren't that great. I was treated very rudely by an employee and then by management.

in dire need of costco to compete with horrible walmart

I am requesting a costco be located in Houghton, MI. I think it will do well and be a great help for all the people here.

long hold

poor customer service: If the customer service people would at least pretend that they cared about my bad experience at the warehouse it would have made me feel better. Instead, now I'm just ANGRY and my opinion of Costco has gone down considerably.

Pharmacy Livermore calif

Hello ..watch out for the new pharmacist.she is the worst.She has a very very unprofessional manner and told me she did not now how long the med would take to get filled.I was amazed that she was so prejudice and out right vicious. I sat almost two hours with no answer then she would not fill my script,I did call her the B word the manager a man was whipped by her as she covered her behavior by blaming my disability and need for meds as a joke. I called the FDA and my health coverage and corporate hedquarters all of them told me to turn her in to the board of pharmacy.wich I did.The F D A said some pharmacist do this and 100 s of calls are dailey made by people not being able to get medicine and there fore the pharmisist has abused client and also using their professional license to play doctor and play phychotic games with other humans.Dont go to Livermore pharmacy.

extra services

I had the local countertop and heating/air conditioning Costco-approved representatives come and give me estimates. The countertop quoted a price for granite that was $1,000 more than the same product elsewhere, and the heating quote was $3,600 more. The comparable local suppliers were A+ rated by BBB and were on Angie's list. The two Costco-approved representatives were not. Can't you find better professionals in these two areas? I shop at the Oakbrook, Il store.


I always like Costco, until I got a job there. After 2 weeks of working and making a good progress, they told me "this is not working out". Put me in a room with 4 people and told me this. I was shocked and so embarrassed.

American Swiss Cheese Slices

I have been purchasing American Swiss Cheese Slices from Costco for several years now. However, recently I discovered you are not carrying the product anymore. What happened? Why not let the consumer know ahead of time when a product is no longer available? I shop at the Huntsville, AL Costco store.

New Store Request

I will be moving from Huntsville, AL to the Daytona Beach, FL area this year. However, I discovered the closest Costco is Altamonte Springs, FL. Are you ever going to build a Costco in Daytona Beach? They are in dire need of a Costco and I'm sure it would be very successful if you were to place one there. I just don't understand why there isn't one there already. Walmart just doesn't cut it for me.


What's the deal with the smaller Clorox bottles? I'm not buying the idea that 'it's more concentrated'....what do they take us for? Idiots? Bleach is a bleach is a bleach. To me it's just another 'stealth inflation' tactic to TRY and fool the public. I used to own a pool and purchased my bleach from them at a much lower price than Clorox is now. I guess I'll go back to the pool store and purchase my bleach from them.

Disability Access

Costco has the most handicapped spots, over a dozen at our smaller Costco. But only two in-store motorized carts for the disabled? People who are elderly, people whose disability doesn't show (like arthritis), people with broken legs all need to shop and like Costco. Costco needs to supply enough motorized carts for at least half the population of the parking spots for disabled persons. Do we need a petition started? A public relations campaign?


I have been a Costco member since you were Price Club, yes, forever. I have never used your pharmacy until recently. My new insurance would not cover two of my prescriptions so I went to Costco Pharmacy. I was beyond thrilled. One prescription was lower then my co pay at Walgreens, and the other was $100 less then Walgreens and even less then Canada. I have emailed many friends and will never go to another pharmacy. Thank you, thank you. Wish I had tried you before after all of these years being a member. Trish

Can we trust CLOROX brand?

Can we trust that Clorox (& Costco) is telling us the truth? The Costco 3-Pack of Clorox Bleach has always been 182 oz per jug. Recently the jugs have been reduced to 121 oz ea for roughly the same price. The marketing ploy is that reduced size is more concentrated and thus equal to the 182 oz in terms of # of uses and effectiveness. Really? Really Clorox Brand? Really? Possible but no way to find out.


: ) The nicest cashier always!!Lisa


Dear Costco, For me and my family is a pleasure to be your customers for more than ten years. And we are always satisfied. I am the cardholder and We usually pay with my wife cash or with her checkbook. We didn't have any problems till today, when the cashier refused to take my wife's check. Sorry,... but in this moment I felt myself discriminated. I couldn't say anything, I can not talk after the larynjectomee. I just let fall my card. Today you lost two customers. Sincerely: Alexander and Luchia

Dipping your big toe in political pond where you shouldn't b

I really beg of you to stay out of the gun debate. You will surely lose customers. I will continue to support companies that remain neutral on political issues. I have stopped giving my money to businesses that insult me by telling me what is right and wrong for me and my family. I don't care what your private views are, but keep it out of your business. I beg you !!!

Farmed Atlantic Salmon

I want Costco shoppers, as well as your sea food buyer, to be aware that Atlantic salmon originating from British Columbia, Canada, as well as Norway, may have tested positive for 3 viruses which are deadly to wild Pacific salmon (which migrate past the open net sea pens containing these Atlantic salmon). The risks to humans from consuming these fish are not known, although the ingestion of other viruses has sickened people in the past. In addition, the rinsing of these infected fish may spread the viruses through the sewers. I don't think it is wise of Costco to continue to import farmed Atlantic salmon from British Columbia until they are proven disease free, which is certainly not currently the case. Purchasing farmed Atlantic salmon allows these sea pens to continue to operate and release these deadly viruses into the sea which infect and kill wild Pacific salmon, as well as puts your health at risk. For your safety and the safety of wild Pacific salmon, DO NOT PURCHASE ATLANTIC SALMON.

Handicap Parking

The Costco in Union, NJ do not have handicap parking that is convenient for those of us who are disable. The parking is around the building, a much further walk. Also getting help with heavy items seems to be an inconvenient to the employees.Its not a priority to them, so they will take their time getting to you or just forget about you. I've been there 3 times and only successfully gotten my pruduct, the other two times I was forgotten about. There are a lot of employee walking around doing what I'm not sure. I usually go to other Costco because they seem to be better at assistanting/help me.

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