Cablevision Corporate Office & Headquarters

Dont have cablevision but unfortunately someone used my debit card, how i do not know, and paid 1099.35 on one of their customers account. I keep getting told that it is their procedure to investigate before crediting my account. They will not tell me who's account it was paid to, apparently "against the law". It appears that they are more concerned about a identity thief and themselves than someone who has been stolen from. If this is how they do other business, sorry for you northern people. I live in the south where their cable is not available. Thank God for that. Be aware people.

Cablevison sucks! I have so many complaints,I can just cannot believe how they have Just the worst customer service and managers. Every time I get one problem fixed...another one is right behind it. I am ready to just quit and I only have cable for barely two months. I am calling their headquarters and demand someone to help me...or that's it for me. Good luck to all of you. Main office number..516-803-2300

scam artists do not provide what they sell and never hear the same thing twice. promised $300.00 early buy out that has not happened.this co should be investigated by the government. judy henderson

This company suck because I call this company 5/4/2012 and I was told that I could get there services but on the day that they was to install service they told me after I went and bought a wireless router for 45.00 and give my credit card number and pay them they said there services are not in my area beside the the fact I waited all day thanks for nothing

Back in March 2012, I switched from Verizon Fios to Cablevision....bad decision on my part, since them I have had nothing but problems with Cablevision and lied to. Ann Martinez (saleswoman) came to my house and got me to sign a contract, she is the worst lier. After signing contract she told me any problems you call me, which I did several times because Cablevision screwed up my account so bad from the start. But everyone I called Ann M., she would tell me "Oh don't worry, we'll get it fixed, I'll get you a credit", I'm not in office now but when I get there I'll give you a call". Bull, there was not call back and no credits on my account and instead of $115.30 (plus tax) as my contract stated, my monthly bills are coming close to $200.00. I even spoke to a salesperson at Cablevision who also told me he would give me a three month credit on my phone for not porting my phone # and giving me a temp #. Shame on you Cablevision and Ann Martinez.........thank God, I'm going back to Verizon Fios.....good by and good ridden to CABLEVISION....YOU S...

Cablevision should be ashamed. Cabelvision is cutting through pavement in Brooklyn without any NOTICE to homeowners to run their wires into the ground. In addition, they hired a horrible contractor Joseph Briody to do the job. He is an absent contractor who employs laborers who are extrememly disrespectful when asked what the job is about or who the job is for. Joseph Briody was contacted after a neighbor had a bad exchange with a worker. He was arrogant and very nasty about the complaint about his workers. He made it clear that he was the OWNER of JEK Communications Inc. and that he has no obligation to notify the homeowners when he is about to rip up their sidewalk! If Cablevision wants to run new lines through a neighborhood, they should have the courtesy to ask permission or at the very least, give the residents NOTICE of the noise and mess they are about to make. Where does a resident go to lodge a complaint? Where do we go for recourse on the disrespectful manner of these contractors? Cablevision and Joseph Briody should be ashamed.

I am very angry with this company called cable vision, the customer service is terrible, they do not care about anything you have to say. I connected my service with cablevision in nov 2011, only because I received a package stating that I could get service for triple play for 69.95, I called in and set up service, 2 months later all my rates went up to 99.95, because apparently I didn't have another cable service provider before setting up cablevision in my home, YOU ARE A BUNCH OF LIERS ! Why would you give someone a promotion in which is suppose to be a 1 year service ? I am currently looking to switch companies, I have called and tried to resolve this matter and not even speaking to a supervisor helped. Then this company has the nerve to charge for extra things that I did not request which were also offered for free like stars and encore. THIS COMPANY IS A JOKE !!!!!!!!! I only joined because of that promotion and because it is the only thing I can afford. I am a single mom of 3 and am being WAY over charged for service with this terrible company !!!!!! Then not only am I being over charged, this month I could only afford to pay 120.00 and they shut my service off for no paying 12.00 !!!!! You've got to be kidding me !!!! I really hate this company.

I just moved to jersey and had service for several months. I was suprised when I went to pay my bill they said I owed a balance of 700.00 from a 2006 account that I had in Brooklyn. Never to have had lived in Brooklyn I was puzzled. They told me go to the police station, and get a police report, which I did. Next I was told to fax my id and social security card. After all that a I spoke to young woman that interrogated me for a couple of minutes, asking me how did they get my social. I dont know if she has been watching the news, but stuff like this happens all the time its called identity theft. I finally spoke to someone in corporate stated " this is the highest you can reach, there's no one above him and these are my options pay it or get disconnected. Direct TV boy Im sorry I ever left. He did manage to tell me get proof of Identity that you was living somewhere else and fax it over to them. That as long as I continued to pay my current bill that my service would not be interrupted. A day later the letter came and It said that I will be interrupted if I did not pay everything. I dont know why Im writing this if there is no one above this clown I spoke to if there is and your company is not a joke please email me at angelousedwards@yahoo.com, kinda a curious if corporate reads these emails that people but out.

I got installed in Oct 2011 and from then I have had about 5 different techs at my house because of equipment issue or the tech didn't connect the cables properly and to be honest I would like to get back my original dvr box because this rca box is crap and it is my with my HD tv.The main complaint I would like for someone to address before I cancel you guys is my bill because after having so many repairs(in which I have almost a dozen pink slips)yet during Nov. my service was soooo messed up and every time I'm scheduled for an appointment no one came and cost me TWO days of not going to work and when I call them up I get an apology and was told I will be compensated up until my service is finally repaired.After the last repair I called back to make sure they kept their word and I was told that I should pay $28 and change and that would be my payment for Nov yet in Dec my bill is $227.98??? I am giving you the chance to resolve this matter before I'm forced to take this higher authorities because I have my prove that I'm being ripped off and I would like you to make my adjustments so I can rightfully pay what I owe and also teach your customer care and managers that when they tell the customers what they are doing to rectify a situation they should make a note of it on their account so that when a customer calls back they dont get back the same manager so what ever the customer is being told is NOT being honored because all they do is tell the customer they don't see it in their system.That is unacceptable and not the proper way of doing business especially now when cablevision is not running a monopoly in today's market like before,it is getting more and more competitive. Also just to let you know I tried dish because I got it cheaper and I was surprise with their service in that I mean,I didn't have any issues with them I chose cablevision to remain loyal because I know alot of people who have worked for them and some who still does therefore my reason for not making this a big issue by reporting this and giving you( the upper management)to look into this matter and deal with your employees so they keep your customers and not lose them, that's bad for business.

I'm fed up with dim witted door to sales men coming to my house. Nothing I do can get rid of them. I called the police. I now have a"No soliciting" sign in my window, in plain view. I was told to call the police if the sign is not honored. The salesman be ticked and fined. The Postmaster is next. There must be a way to stop Cablevision junk mail.

Hi there, I have requested that channel 920 (Currently not a channel) becomes an onscreen message information channel (blue screen with white lettering). You should add that channel since it is a good idea. You can also update the message frequently. This is so EVERYONE can see the information rather than it just being seen on the cable bill only by the bill payer or on the Channel Guide Guide for only a few seconds. On an on screen message on a television everybody can see the info for as long as they want to. Also you should add the same music on that channel like the Channel Guide Channel on channels 99 and 100 and the sports overflow channel that is on channel 414 Please add this channel very soon!

IT JUST CAME TO MY ATTENTION THAT YOU JUST RELEASED ONE OF YOUR MOST VALUED EMPLOYEE THAT WORKED FOR YOU FOR OVER 25YRS OVER AN INCOMPRABLE CUSTOMER.I HAVE OWNED A BUSINESS FOR OVER 15YRS AND WOULD NOT ALLOW A CLIENT OR ANYONE TO SPEAK TO ME IN THAT MANNER! I THOUGHT YOU VALUED YOUR EMPLOYEES OR IS THIS A WAY TO NOT PAY IN THIS BRUITAL ECONOMY. SHAME ON YOU! I HOPE YOU WILL RETHINK YOUR DECISION OR YOUR CUSTOMERS WILL RETHINK THEIRS WHEN THEY DECIDE TO GO TO JOIN CABLEVISION! I HEARD VERIZON TREATS THEIR EMPLOYEES AND CUSTOMERS BETTER!

I have lost service since Saturday night - I called Cablevision various times to schedule and follow up on the request. Since then, they have restored activity for my neigbor's home but have overlooked mine(my neighbor lives above me. It has been 3 days now, Today I was told a tech will be here by 8PM this evening. I am looking into other service provider for cable, internet and Phone. Cablevision SUCKS!

There should be a zero star- We lost our service Saturday night- I called Cablevision Sunday morning. Four individuals throughout the day promised a tech would come by 8pm and someone must be home. Needless to say, it has been 2 days now, as 3 individuals today told me a tech will be here by 8PM this evening. Now, I am told within 24 hours. After much frustration, I literally told them that I firmly believe they are taught to literally lie to their customers as I noticed in my numerous conversations with 8 individuals that they all read from the same script. They actually tell you one thing and they "note" your account with another scenario ie "order cancelled" etc etc There is absolutely no validity to their so called customer service department. I am definately looking into other services for my needs- TV, Internet, Phone all out since Saturday night--

I am writing regarding losing wtic ( channel 25 ) in Ct. This was one of my favorite channels. There has not been any reason as to the drop and they have not added any additional channels - effectively an increase in price of cable. I am close to terminating my 25 year relationship (2500) per year once I rcvd a response to wtic . Att seems to be quite competitive w/ ther bundled service.

I would like to give a special thanks to Bonnie at the Cablevision Coporate Headquarters for handling my situation. I was given the runaround by the local Cablevison location about when a tech was to show up at my home to restore my services that had been mistakenly terminated. Once I told her my problem, she got on it and a tech was at my home within 45 minutes to restore my services. Thank you Bonnie!

A new tenant moves in across the hall from me and the local office terminates my service...because I call the office and the rep that I spoke with tells me that they thought I had moved without letting them know. Never once did they call me to see what was going on. Now I am without cable or internet service going on more than 24 hours. I call the next day, rep tells me that I was scheduled for a tech to come out btw 10 and 11 am. Now it is two in the afternoon...no tech no call to update me as to what is going on. I call the local office again. Meanwhile I am losing pay, while I wait for my services to be restored. This time I am told by the rep that I am not scheduled for a tech visit to my home...now I'm fuming. I ask to speak to a supervisor, I am told they all are speaking with other customers, I wait and wait. I got tired of waiting, I called the corporate office to let them know what is going on... I am told by the corporate office that I should have my services restored by 8 pm tonite...let's see. Update will be coming.

I would like an information slate chhannel to be installed on channel 920 so we can see updated information about our cable service such as upcoming channel moves, upcoming special events, upcoming new channel add ons, and channels that are about to cease operations.

I want to thanks for all your calls and emails and blogs. I actually wrote to the President of the company about all this. The results is everyone from Cablevision has been calling no stop about the letter. They don't think people work. First chance I'm getting to call them back we will see what happens. I'm not sure if anything because I cannot understand there messages. People talk too fast and it is all mashed together.

When downgrading from the "Silver" package, I was quite surprised that I was not asked why nor a counter proposal offered. When my "GSN" channel 88 was discontinued, you always cover yourselves and say we were notified by mail (not). It's also sad to hear from your service techs that Fios has a much better picture quality (after installing a new "drop line"). One tech adds a amplifier, and the next one says I don't need it. NOT HAPPY AT ALL!