Burger King Corporate Office & Headquarters

I received a gift card from Wells Fargo customer rewards and it don't work...I've called customer service several times and keep getting the same response..."sorry mam all we can do is document it in our system until corporate office follow up". It's been months now-no response yet. I also tried to call Corporate Office and of course the voice system kept re routing me to the main menu. I'm very disappointed in the way I've been treated by a company my entire family has catered to for years....ridiculous!

I have been a loyal and daily customer of Burger King #1789 located at the Jersey Shore for many, many years. (Love the wonderful staff and the fast service.) However, I am sorry to say that will now change. As I understand it, within the last week, there has been a change in management at this store resulting in a 35% increase in some of the prices (medium soda for example). All I can say is “You have got to be kidding me!” With the economy still struggling and the Jersey Shore trying to recovery from Hurricane Sandy, an increase of this magnitude seems marked solely by greed. I am very disappointed with Burger King’s Top Management for allowing this. In the future, I will be going just .03 miles down the road (to another enterprise) where the prices are 12% lower than this BK’s original prices. I will also be directing the summer visitors I have contact with away from Burger King #1789 location for refreshments.

The girl taking the order could not get it correct. When I got the food part of the order was missing. When I asked for the food I paid for I was refused by the manager and he refused to take the rest of the order. When I asked again for the food I had already paid for the manager threatened to call the police. This is outrageous and unacceptable behavior. I did not get the food I paid for, they refused to take my entire order, then threatened to call police. I will not be visiting this establishment anymore and I will tell everyone I know not to as well.

I am a former shift manager of a burger king location in Independence, mo. After a year of being harassed, picked on , bullied and screwed I finally quit. If the GM doesn't like you or another employee says they dont like you the boss cut my hours back. How was I suppose to pay my morgage on $9.00 an hour and getting roughly 10 hrs a week.( I used to get 40) and not to mention BK refuses to pay over time. There was the feeling of discrimination, but what good would it have done to complain when no one was on my side...not even the district or area manager. Then they proceeded(tried) to transfer me 23 minutes away from where I live, with out asking. At $9.00 p/h with only getting 20 hrs a week it simply wasnt worth my drive. Half my paychecks would have been spent on gas alone. When I called to complain that I simply couldn't afford to drive that far I was simply told, "do it or resign"...so that is just what I did..best decision I ever made.

I went to BK in Phila,Pa on Front and Erie Streets and the food was not cook all the way threw and when I went back to get my money back the Manger was Very rude and I only got have of my money back, I will never eat there again. It looks bad for the rest of the BK

I live in san tan valley Arizona and I have to wonder how long theis burgerking will stay open the service is horrible they cannot get an order correct, and they have you pull doward to wait on a whopper and fries.

I called Burger King on Pleasantdale road doraville ga to get a price on chicken nuggets, she said 4.29. I was about to say something when she cut me off and said we out of them, she then said we out of chicken nuggets but got chicken tenders. I was about to say something again and she cut me off and said hold on and started talking to someone about them being off today and i waited on the line a long time before she came back on. This was a terrible experience. customers on the phone are important. They need to let the customer talk especially if you pick up the phone to answer it. This was rude. This service here needs public relations training.

From the looks of all the reviews I had something to discuss about employee management but it looks as if if your up to ears with problems. It must be the younger generation that you are hiring with no proper training. Its effects everyone at Burger King from the top to the bottom. My granddaughter started woking there 3 weeks ago in Debary, Fl. Nothing but poor management. They did not pay her all her time and they say thats tough luck! We will see!

Every time I visit a bk i either.wait for a long time for food or my order is wrong. If I drive thru I have to walk in or drive back to get the rest of, or correct my order. I prefer to eat your quality food over mcdonalds, but you cant come close to their service level. so.. take a lesson from them and make bk #1.

I have a son that work at this Burger King. The managers that he works for are nothing but bullies. At the present time my son only gets about 15 hours a week and that is okay with him all he wants to do is work and stay out of trouble. He found another job that he could get extra hours to compensate for what he can’t get at Burger King. One day one of the employees at Burger King asked him to come and work in their place because they couldn’t work that day and he said okay. One of the managers their start harassing him about working for another company and they didn’t like the idea of him working for someone else. So they told him that they didn’t need him that day to work. There also were occasion when they would put him on the schedule and when he would get there they would tell him to not punch in until they tell him to punch in. They know he doesn’t have a place to live and he is trying to get on his feet but they continue to bully him. I am in the military and I know when someone is trying to push a person to make wrong decision. My question is what a person has to do to be treated like a human.

Went for the first time to Bk at Hulen St. In Fort Worth, Texas. Waiting for 20 in the drive through, only to be told at the order box that they were no longer taking orders.

I went into Burger King in Cromwell,Ct around 11 am January 02,2012. And the service was horrible, the sandwich was horrible, and I even saw the manager ( I think, they had on white, with a hoodie of some sort) talking back to a customer. There was mayo all over the wrapping, and bun. Lettuce looked old, brownish color on it. It was just a horrible experience. I don't recommend this place to any of my family or friends, rather drive to another town.

dear burger king plz take this seriously. i recently went to our burger king after they opened up fromremodel and they havet quit selling tea and they changed their chicken nuggets from what was our favorate fast food chicken nuggets to nasty chicken nuggets like mcdonalds makes no offence but if i wanted mcdonalds id go ther . i was very disapointed with these changes and so are some othet peolpe i know. if you have a good thing going why take it away. burger kings moto is have it your way and thats not what im getting at all now. plz fix this. i liked the original bk nuggets and that they sold tea.

AVOID BUYING BURGER KING GIFT CARDS. I went to the Burger King location on.1419 Saint Nicholas Avenue, New York, NY 10033. I get gift cards for Burger King all the time. This store always has some sort of an issue as to why they cannot process these cards. They never work. I have tried numerous times over many months. I did not even complain the first few times, I chalked it up to cash register problem. But after the 3rd time, I the started to deal with these so called managers. I have even called the corporate offices who transferred me to the district store manager who seemed like he wanted to help by really did nothing but tell us to speak with the local store manager. The local store manager could not even get the gift card to process. Then he took the 2 - $10 gift card I had and had to get a new gift card to replace them. That solved the issue temporarily. They said that they would have their IT Dept fix the situation. Then the next time I went in with a new gift and the same problem again, it did not work. I spoke with the same manager again and he said he had to buy the gift card the last time with his own money (yeah right). I had $20 worth of money to spend there, I should have been able to send it. He acted like he was doing me some kind of favor, That is what they consider customer service. Now, I told everyone to NOT buy and Burger King gift cards for Christmas, but low and behold we got another. It had been almost almost a month since we last went to this location and since I am a glutton for punishment, I thought I would try it one last time (hoping that maybe they would fix the problem as they said the would). Big surprise, it did not work again. The employees said that the internet was down and they could not accept any cards at all (even CC), but when I called the district manager directly, he stated that that was incorrect, that the internet was fine. So, obviously they have no problem lying to their customers, at this store. The originally issue was never fixed. That is why most people go to McDonalds. I know that is where I am going from now on. I wanted to give it zero stars, but that option was not available.

My friends and I attempted to eat at the burger king in Manchester, NH on daniel webster highway and the lobby was closed at 7 o'clock on a Sunday. Instead of having an employee tell us that the lobby was closed, the employees proceeded to just laughed at us. There were no hours listed on the door either. Very unprofessional.

I when to Burger King for lunch . When I opened my sandwich I was shocked to see how patheticly small the meat was on my sandwich. There was a 1/4 inch of bun all the way around the meat. Come on I ordered a hamburger not a bun. Will think twice before I go back

Location 5300 Hickory Hollow Pkwy, Antioch, TN . This has to be the worst service I have ever had from a fast food restaurant. We ordered at 12:34 pm and did not receive our food until 1:32 pm on 1/3/13. When we finally received our food, the order was incorrect. They tried to replace the sandwich and yet again it was incorrect. They had the nerve to ask me what sandwich it was that I ordered. I will never go back to a Burger King restaurant again!!! Service is horrible. The food was cold when we finally did receive it!

Dear Burger King, We are a family of 8 who eats out a lot! Most of the time employees of fast food restraints tend to be very impartial and don't seem to care about their jobs or customers much. At the most they may be pleasant. Saturday December 8 we ate at the Burger King on North Main in Bowling Green Ohio. A young man named Austin took our order (though the receipt ran him up as Lisa lol :-) ). He was engaging and seemed to LOVE his job and the customers he waited on. He gave each of my children crowns. When things where slow came by and cleared our table for us,and was always working instead of standing around! I watched him treat each customer with respect, and as if He was genuinely pleased to wait on them. Please see that this young man is commended for his excellent service!!!!! Sincerely, Jennifer Henschen

I was at bk ordered 2 whoppers 2 large fries 2 shakes I recieved a email said they where goin 2 send me free coupons that was over a week ago bk are whoppers where cold didnt want 2 except ur coupons drive thro guy was rude I never received any coupons

Today is the first time I have been in to this Burger King in San Jacinto Ca that the food was not up to par. The Rest Rooms were dirty . I order a whopper and I was to get one free as I had a coupon It was a wis. whopper no lettuce , no tomato and no Pickle. I ordered the whopper with mustard and no sauce . I took it back and ask the manger since when does the whopper come with nothing on it . The young woman that took my order said I despise senior citizens . Some one need to go and clean up this place .They are making food with no gloves on . If you are cooking and handling food with your hands you need gloves on. They also issue you two napkins and waste money by using plastic cup for catchup and mustard . instead of souffle cups which are cheaper .