Amazon Corporate Office & Headquarters

Shipped a cell phone using USPS tracking a-z was filed they gave the buyer their money back suspended my account kept the rest of my monies for 90 days phone showed it was delivered beware as a seller with amazon they are a piece of work especially now they are backing homosexuality.may the lord have mercy on your souls at judgement day I'm know I am done with this bunch of garbage

I am being forced to refund an item that has nothing to do with damage or misrepresentation of the item. Amazon corporate told me that I "might" get my money back, even though the issue is with the customer not researching properly prior to research! (They wanted to us the phone outside of the U.S.-- Not a standard feature). Amazon's corporate contacts basically told me tough sh*t, and were rude and belittling the entire time. I purchased a Kindle and a Prime account prior to this incident, and I am going to get rid of both ASAP!!

BUYER BEWARE!!!!! I recently ordered unlocked cell phones from Amazon. When I received them they were unsealed and the SD cards had been removed. The SD card was listed as "preinstalled" on the product box under "Package Contents". I contacted Amazon about it and had my call bounced all over until it reached North Dakota. The representative was very nice, but blamed the vendor for the removal of the cards. I was told that I could purchase another SD card; "they're not that expensive". I can afford to go out and buy another card; it's the principle of the matter. The products came with the cards and cannot be used without them and there's no reason why they should have been removed. No one at Amazon is willing to correct this. I have purchased other electronics from Amazon and had (included) accessories missing, but never thought too much about it. I am tired of being ripped off by this company!

This company makes it very difficult to contact a person to whom you want to speak to. They say they can only connect with someone you have a name for. Then when you give them a name, they say that person connot be contacted. I just wanted to let them know I would not be giving them any more business, because they are promoting a homosexual lifestyle that I do not agree with. I would rather do business with another company that remains neutral in social issues, and just sticks with business. Have a nice day.

I have had nothing but issues with orders . One of the major issues that I have incountered is the way they ship in our area FEDEX is preferred yet I have addressed this with customer service only to fall on deaf ears , here we go again it is shipped via UPS .. The worst all time carrier in this area ! Yet I have no choice . if I am paying for shipping do I not have the right to chose my shipper ?! I am so fed up with amazon that I wont be going back !

Got an Amazon gift card for Christmas and went to the website to buy some restaurant gift cards and it wouldn't let me! You cant buy a gift card with an Amazon gift card!! What a stupid policy. Now I have a useless $100.00 gift card that was given to me specifically for me to pick gift cards for restaurants I like and I cant use it. Amazon apparently has no common sense and they could care less about their customers. Customer service even told me it was a stupid policy!!!

Im not a temp i work at phx 7 and have worked at phx 6, their is hardly a break when you cant leave until break especially when your on the other side of the building, and theres soo many people walking through the metal detectors. Amcare doesn't do anything at phx 7, the pa's are lazy, the management sucks they dont help you out, admin ops and hr is the same aswell they lose employees paperwork for time off, many people's checks have been screwed up, all you do is get the run around. They send damage items down without caring.

I've attempted to contact Amazon about a "lost" (on their end) product return worth a sustantial amount of money. The product was defective, so I've requested a refund. I have the UPS return shipping tracking record that shows that the returned item was received at the Amazon facility in Las Vegas NV over 10 days ago. I have inquired via Amazon online chat and e-mail, without success. It appears that my return is in Amazon limbo somewhere, and after several failed inquiries via official Amazon chat, e-mail and phone "help" system, I am about to try to contact corporate headquaters for assistance. What a total disaster.

I just wanted to say a big thank you to Peter D. in the Escalation Department for helping me with the troubles I have been having with Kindle Customer Service. It was a pleasure talking with him and feeling for once that someone cared and was will to help. My problem had been going on for months and after many phone calls, from overseas, Peter was willing to listen and took charge of the situation. I actually ended up getting more than I bargained for and I am grateful. After reading the reviews I was hesitant to call the corporate office but I'm glad I did. Not everyone has a bad experience and I felt I should at least let others know calling this number can possibly help. It helped me. Thank you.

I just saw your new TV ad on "Modern Family". BRAVO TO YOU!!! You're ahead of the curve of the other retailers and your courage to step up to the plate Is definitely noticed. Thank you.

We were very saddened that Kindle/ Amazon would air a homosexual marriage ad. Marriage is not just for adults. It exists to provide the best environment for raising children. All good social science confirms that children fare best when raised by their biological father and mother. Homosexual marriage precludes such a home.

I’m very impressed by your recent Kindle commercial with the man and woman both having husbands. Just wanted to say thank you!

received to gift cards for amazon they would not take 3 weeks ago tried to order a $19.00 item and the bill went $132,00 with added on items. told my family no more amazon gift cards no more dealing with amazon

Have had an amazon.com account for a while, but recently got switched to amazon.ca - - I receive gift cards from the U.S. for book reviews that I write, now because of this change-over, I am unable to purchase from my U.S. account so the outstanding balance is locked - - nor can I access the funds from my Canadian account. HELP!

I attempted to make a purchase and found the shipping address had been altered. Contacting customer service and followed their instruction to correct the shipping address. The result being that Amazon employees all through the customer service department, for a total of twelve telephone hours continuously place the onus on me and demand even more personal information than was initially required to open the account and further required that information to be given in an unsecured fashion over the internet. The rudeness receive along the way was anything but refreshing. of the more than fourty+/- people I spoke w;ith on the telephone less than 10% were courteous and appeared to have interest in a satisfactory conclusion, which was not offered, inspite of the fact they have all of the correct information and received all that information again. IF YOU ARE INCLINED TO DO BUSINESS WITH AMAZON PROTECT YOURSELF...................................

I am a seller on Amazon, I have been trying to offer my customers free shipping for more than a week now. I have been on hold for more than 12 hours, spoken to 6 different customer service reps, and the problem still isn't fixed. I was told that the only engineers that can fix the glitch in the software is in India, and that he is working on it. It is the worst company I have ever tried to deal with.

Terrible service, no response on trouble I'm having with my Kindle fire. Some body needs to really police these people. If any other businesses did business like they (Amazon) does -- well I can guarantee you that they wouldn't be in business very long.

I have an email from a Amazon supervisor and it states that they are to refund me two refund amounts and points used for a purchase and then I was dumb enough to think they would do what they said and I reordered the same things by the way it was a crib and diapers for my pregnant daughter and now I am having to have credit card company dispute all of it and now I know why people write these comments. I have 5 children and soon to be 6 grand children so for all the head aches and lost time dealing with amazon thank you for nothing. And I will leave you with this funny last thought, part of my original order was to make sure shipping was easy I bought amazon prime what a joke.

THIS COMPANY CLEARLY DOES NOT HAVE A CUSTOMER SERVICE DEPARTMENT. I GOT AN EMAIL BACK FROM THEM AND IT WAS WRITTEN BY SOMEONE WHO DOES NOT SPEAK ENGLISH. I WAS APPALLED TO SEE THAT A PERSON TYPED AN EMAIL WITH INCORRECT CAPITALIZATION, GRAMMAR, PUNCTUATION, SPELLING, AND LANGUAGE USE. PART OF THE EMAIL MADE NO SENSE WHATSOEVER! THIS IS AFTER MULTIPLE EMAILS SINCE OF COURSE I HAVE BEEN UNABLE TO CONTACT A REAL PERSON BY PHONE. I RECEIVED A CLEARLY DAMAGED ITEM AND HAVE BEEN TRYING TO RETURN IT FOR AN EXCHANGE FOR AN ENTIRE MONTH TO NO AVAIL! BEWARE!!!

Worse customer service ever amazon.com customer service over the phone is a joke...