158 Reviews For Tire Kingdom, Inc Headquarters & Corporate Office

Scratch the rim of my special edition Rim of my new car. Employe was not trained to be careful working on new car. They have to pay for the damage cuz it is an expensive Rim of a car.

Great Job

I had all kind of work done at Waycross tire kingdom. it was done great. I hated to see them leave.

Slowing worker

Ok, I was getting oil change and not a busy day at shop. It took two hour get my oil change and tire rotate. All they do is being lazy slow walking, drinking, talking, and even sit. There were no other cars. How hard to get oil change for 2 hrs. They don't serve get paid. Somehow if come with idea to timer car in shop and out.

Wait Time is Too Long!

I called Tire Kingdom in Matthews NC and the man that answered the phone interrupted me every time I spoke. He is very tall and has gray hair. I called him an hour and a half before I came. He told me that it would be 3 or 4 hour wait. I went there and it ended up to be a 6 hour wait! I only got an oil change, 4 tires, and an alignment. I have heard others talk about how long it takes at this Tire Kingdom. What can be done about this? I can not wait everytime like this. Something needs to be done. When I was waiting some of the customers in waiting area was saying the same thing. Please help!

damaged my car

They put my car on the lift and put the holders on my outer frame and bent it. Then said we didn't do that when I watched them. Cooperate is just as bad made a complaint and never heard back after they said 2 weeks its been 3 months.

freeze plugs

I dropped mt truck off at 11am, 2pm they call for ok on work. Call 2 hours later at 4pm to tell me they cant work on my truck till the next day Is this seriously how this company does business. Well here is one customer that will NEVER be back.I am glad this company can afford to lose customers like this. Now I have to lose a days pay due to this issue that no one will discount nor repay my days pay. How does this company sleep at night with the way the treat their customers

Ruined my rims

I bought their top of the line Michelins. I could see the guy having a really hard time getting the tires on my rims. Then he comes to me to tell me that my rim is bent. then I saw that all my rims were scratched and gouged. They claimed they were not responsible. I polish my rims all the time and I know they were responsible. This was at the Pompano Beach store on US1

Terrible Service

Slow service, recommended service without inspecting auto first. 5 hours to patch a tire, never called me when service was done. Tire rotation took 2 hours...

Don't Bother!

So many things were wrong with my experience, it's hard to start anywhere. Without too many specifics, they(the Boynton Beach location on Congress) didn't balance my tires and, when told, all they could do was say "get in and we'll fix it"...but you always, always have to wait 1 1/2 hours even with an appointment. No apology, nothing. At night, they say they only have one person on and they won't get to your car. Geez... They sold me a tire (Michelin) that was a year and a half old when they put it on. When I said that's an unused but not new tire, she told me they "can sell tires up to 5 years old and do it all the time". Holy cow! A tire's life is only 10 years and they're selling us tires with half their shelf life gone...and don't say a word. There's more that was just awful but you get the picture. A real disaster. There's too many other places (Costco, etc.) that are honorable and

*

I bought two new tires at Tire Kingdom. According to their advertisement, installation and alignment were included in the price. However, they didn't have the right equipment to align them. So they sent me to another Tire Kingdom. Of course, since all Kingdom shops have the same equipment, the second one didn't have the right equipment either. Therefore, I had to go to a Chevrolet dealer and I had to pay $62 for alignment. I feel the first shop was just laughing at me and wanted to get rid of me. They made me pay for the whole service, including alignment, knowing I wouldn't get alignment at the second shop. When I came back after paying for alignment at Chevrolet, they refused to reimburse me. I will never do business again with Tire Kingdom.

samuel

Outstanding place to take your car to for tires and any other repair. The mechanics have done a superb job on my subaru, mustang and our truck. Stewart the manager needs Kudos for running such an outstanding shop. i will keep telling everybody to use this store in Merritt Island Fl. Everybody we have sent there are thrilled to bits. Thankyou merritt Island Fl

tires

Bought 4 tires including lifetime rotate and balance, everytime I go there to do it they try to push every other kind of repair on me and I know I don't need it as I have a 30 year master mechanic that does my car. Last time they said my battery was low had it checked at 2 differerent places, they said nothing wrong with it and here it is 7 months later and still going strong. I will never buy another tire there at 7390 52nd Place Bradenton, Fl.34203.

Wheel Rim scratches after failed aignment

I had put new ball joints on both sides, inner and outer tie rods on both sides and front and rear struts/shocks on my 1998 Mustang. I took it to the shop in Kissimmee to have the alignment done. They said that it was badly out of alignment, which I knew because of the repairs, but they said that they got it back in line. I drove it to Tampa 2 weeks later and I had to fight it down and back, 150 miles. I took it back to the Kissimmee shop and they worked for 2 hours. The guy said he would get one side in line but then the other side would be out of line. Finally I got upset because 2 weeks prior they said it was back in alignment, now they were saying that they could not get it aligned. I took it to the Ford dealer and in 45 minutes it was back in line. I went back to the shop and they did refund my money. a couple days later I noticed that all 4 rims had bad scratches in all 4 rims from the Tire Kingdom shop. These are the Ford alloy rims that they ruined the finish on.

Your service has gone downhill. I ordered a tire.told it would be there in 3 days.No one called. then told it was on its way. Week later, no tire. Its been over 2 weeks and no tire. Noone bothered to call and say it was on back order. I called and all they say is sorry?? I am disabled and need my vehicle. What is wrong with you people? After years of being your customer, I am going elsewhere.

0

I had a BAD EXPERIENCES with your company. And the way it look so have many others. WOW Great review. I have giving Tire Kingdom 0-10 0 that is the best rating. Have a great week.

refusal to repair flat

I bought two tires at Store TJ 125 Aloma Ave. Winter Park, Florida. Months later one of them had a flat. I took it back to the same store where I was told the sidewall was ruined, because I drove it too far. To which I said I didn't drive it at all, it went flat while sitting in the sand at a flea market. Then I showed him the nail. He said, no, you drove on it too far, I won't repair it. It is a liability. I said, sir, I managed a tire shop for two years, and I know sidewalls cannot be damaged by sitting flat in the sand for ten minutes. He said, then fix it yourself. Condescending customer service. I work locally with over 2,000 people directly. I will inform them to avoid Tire Kingdom no matter how cute the advertisements.

made it worse

took my truck in for a new valve gasket as the old one was shot and dripping onto the starter. Mechanic said he fixed it. paid 200.00. the next day same thing,,oil on the starter. took it to a real mechanic and was told that the guy who fixed it forgot to tighten the nuts around the gasket, causing oil to again pour out. another starter had to be put it. new mechanic said this was a very poor job of getting this fixed. stay away from tire kingdom..........

Alignment

If I could give them zeros stars I would. Tire Kingdom and Merchants Tire are worthless and just out for your money. I took my truck in for an alignment to Tire Kingdom while on vacation in Florida, got the truck back with the steering wheel turned slightly to the right and had a slight right pull. I drove it back to my home town and took it to the local Merchants Tire since it was still under the 6 month/6000 mile warranty. Well the Merchants Tire screwed it up worse than it was already and tried to tell me they couldn't get it any better than that. Needless to say I took it across town to a shop that is very reputable alignment shop and in less than 30 minutes they had my steering straight and my alignment dead on. Not to mention they charged me less than half what Tire Kingdom charged me to do the alignment.

Dishonest practices

Husband brought our car in for a repair as we thought the tire may have a nail in it. There appeared to be a slow leak as we kept having to put air in the tires every week. My husband spent almost 2 hours waiting for a tire patch. The very next day the tire was flat. Not sure if they even patched it or just charged us to let the car sit there while they did nothing to it. My husband called back again where he was told " well maybe we damaged your valve stem". Maybe?? So to me this means they know nothing about tires. We brought the car to Tire Kingdom for it to be looked at by people who supposedly know tires, yet they seem to have no clue. My husband was told to bring the car back and they would repair his valve stem for 80.00. brought it back in. This morning the tire is flat again. Basically we wasted time and money going to these people who know nothing about tires. Avoid this place, they are dishonest and will scam you in any way they can!!!

Columbia SC Experience

This was not only the worst experience, the staff admitted that they wouldn't do anything about my situation because it would show up on a report that went to corporate and they didn't want a bad customer service flag. Really?! I will be emailing a formal request for reimbursement and an apology to headquarters.

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