115 Reviews For TD Bank Headquarters & Corporate Office

Aweful customer service

It was so nice going into the Bangor Mall branch and having an associate announce to the entire bank loudly that my account was overdrawn. I was so humiliated and embarrassed. I have made several complaints, requesting for someone from corporate to contact me and no one has in 3 months since the incident.

My debit card was stolen and someone was able to withdraw $1300 in a 30 minute timeframe from my account that only had $124 in it andNOT have overdraft protection. NO-ONE from TD can explain how this happened.

service

called corporate office, was on the phone 5min. wo speaking to a real person, just got prompts to find out how they "could help me out w another loan" is this any way to run a coroporate office?

collection debt

This is the worst bank ever, and I thought Commerce was bad. No inw returns calls etc

owner

This bank is awful, customer service is nothin but red tape and calls on hold. I agree with the other reviews about traps to collect fees. If this is the 4th largest bank in the world, then we are dupes with no brains. These people are undereducated, unmotivated and unresponsive. If they were your doctor, you would be dead.

Time to kill with poor customer SVS people

I had a problem with return funds for the gov. 4 calls 1 supervisor and on joke called davis I finally just closed out the account. I was told by supervisor as an answer to a question that they could do any thing inrelationship to. My accounts. I was told that I was dead per the va and that's that. I had to prove I was alive. She and the fool davis got it totally wrong. After 20 minutes on the phone I got a new customer SVS rep and. She fixed the issue in a 5minute call. Did you pay off for the money magazine reviews. My time is money your time is my money and blood pressure also. I guess even magazines can be wrong to.

Time to bank human again

Your reps at 281 w. 230 St Bx NY need to learn this I went in today to open an account 2 reps sat typing and not one made any attempt to assist me I waited and waited finally I walked out I guess that branch didn't need any new business

Worst bank in America

Every program is designed do customer will make a overdraft and the bank will charge you fees I payed $400 in fees this month. Closing all my accounts and starting to use different bank after 17 years

watch out senior citizens

I am looking to take all my money and loan out of td bank. They made many errors on my loan and the outcome was I owed money even when I was giving an additional principal of $315 a month. They only credited it to my loan if they could read the check or deposit slip. Incompetent workers, uncaring managers, and the greatest runaround

SUCKS

TD Bank employees many lazy people who are rude and have no clue on policy or professionalism!!

Horrible bank

They do not take responsibility on what they said and what they do. I had bad experience with TD BANK. I had a mortgage loan with them, then they gave such hard time. The loan officer does not know their bank's policy and procedures. We scheduled the closing date, they would notice you at last minute they need MORE TIME to prepare PAPER WORKS. Liars. DO NOT TRUST THEM.

Horrible

TD Bank made a $115 mistake in my checking account that was never rectified. After starting to take $15.00 monthly fees out - because of either inactivity or not enough in the account - $50 was remaining. I wrote a check for the $50.00 to put into another account. I then received a letter from a credit agency, on behalf of TD Bank, indicating they wanted MY MONEY returned to them. That is more than ludicrous and appalling!!

short sale negotiator

Agents and attorneys ATTENTION do not do a short sale with TD bank,let it go. NIGHTMARE,no one can help you. For learning purpose I called the TD rep handeling the short sale for 56 days straight,left a message with loan # no return call ever,and never answers his extention. Love to work for TD bank,I can be lazy and incompetent and get paid.

owner

TD bank this will be my first and last time you will see me there and I will make sure all U.S. will no Not no what there doing you want to some one take your identity go to TD bank

TD Bank Mortgage Incompetent

Applied for a refi of my mortgage through TD Bank because TD Bank wouldn't subordinate the HELOC to the allow me to refinance my existing 6% 1st mortgage that's with another bank. Well, by holding the refinancing hostage, they sort of forced me to refi through them. Anyway, despite the conditions under which I was applying, I applied for the refinancing, was conditionally approved and told I had 5 days to look over my loan documents. Well I never received any loan documents. Now the 5 days are almost up, and I cannot get anyone in TD Bank's Lewiston Maine office to help me. This stinks!

Incompetent and Unfair

I have never been so outraged by the practices of a bank before this last refi with TD Bank. We had to deal for months with a mortgage person in Maine, never saw the appraisal, and frequently lost paperwork that had been sent to her. I can't begin to enumerate the ways she was incompetent and unfair to us. I cannot wait to be done with this bank.

Refinance Glitch

I recently applied for a refinance on a home in Burlington. After a month of repetitious paperwork, I received an abrupt phone call saying the application was denied because of the appraisal. When I met with my rep, she said the appraiser couldn't find comparables for my condo. Yesterday I noticed a debit from my TD Bank account of $510.96 for "mortgage." After speaking with three bankers, I was told the amount is for the appraisal. I wasn't shown the appraisal nor was I informed that any moneys would be deducted from my account. I'm now waiting a callback from my lawyer about this unethical and unfair treatment of this honest client.

HORRIBLE CUSTOMER SERVICE

TD Bank is FAR from "America's Most Convenient Bank", as they advertise themselves. Their customer service is terrible, failing to consider the importance of keeping long-standing customers happy. If you have a complaint, they simply pull out their book of prepared responses and read you the company policy. Beyond that, it's your tough luck. I have therefore dramatically reduced my deposits with this awful institution and will continue to do so and recommend that friends and family do the same. The bank is very short-sighted.

worst bank ever

this bank isnt helpful . while traveling i have some of the worst experiences with them. i had fraud on my account and they treated me like i was a criminal. they told me if i wasnt on the east of the U.S. i should get a different bank and they said his after saying they couldnt help me . TD Bank is the worst bank by far on the East coast

just closed my acct in wall branch after being denied a secured loan.why would you deny a loan when you have 5 times the loan in your acct.they dont understand the word secured,after 3 trips i gave up.they are not HUMAN!!!!!!

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