346 Reviews For Starbucks Headquarters & Corporate Office

television radio

The attitude at Starbucks incredible. Twice this week. Where has customer service gone?

poor customer service

The Starbucks here in Los Angeles California on the corner of 2nd and central have poor customer service. They are very rude to disables persons and refusing to serve them when they come to dine at this particular location.

Patron

I love Starbucks coffee but sometimes I like to have a latte and is can't drinks cows mike or soy. Why do you not carry rice or almond milk.

A/C on

Why is it necessary to have the a/c on when it is 25 degrees in NYC . ( store in parkchester , Bronx

Very rude staff!!

My son and I went into a santa fe, NM starbucks across from the Walmart super center to exchange a couple bags of coffee we received as,a gift. That staff treated us like we were homeless loosers and demanded we leave the store. I was shocked to say the least. I will never return to this store again. Starbucks, please train your staff on how to treat the customers. Wow, unbelievable!!

Customer service/disability discrimination

Refused entry to a white male veteran with a service dog. Poor customer service, poor education/knowledge on the part of the employee and store manager. Have the entire staff attend disabled persons sensitivity training. Would the employee have challenged a black/hispanic (includes women) person in the same manner? And Starbucks lost a paying customer. Ref: Starbucks at 5535 Memorial Drive, Houston TX

insane weather policy

I have been a starbucks ust for many years now & even use them for gift cards I give to customers- well no more! Its 2:41 pm on thuesday afternoon in Alpharetta Ga & I cant find a store open! They all have signs up blaming the weather. Now keep in mind its 39 degrees & light drizzle! Also, keep in mind its not going to freeze until tomorrow! Someone at corporate is drinking the mayor of Atlanta's koolaid! Dunkin Donuts here i come!

Poor Customer Service

I'm a regular gold card holder and frequent the Starbucks in Lexington, SC. I'm sad to say that it is consistently the worst and slowest Starbucks I have ever been in. The majority of the staff is not friendly and mistakes are frequent with NO apology whatsoever! The drive up is a joke. It is nothing to wait 20-30 minutes. If I had a choice of another Starbucks in this town I would definitely switch but unfortunately this is the only one in close proximity. Missing my Awesome Colorado Starbucks!

Poor Employee and manger Bahavior

I am really disappointed when I have been at all the Starbucks in Sacramento CA. The employees are very unprofessional and so is some of the managers there. I go to the establishment and they make facial expressions to annoy me. I noticed that they are really polite to other customers and not me. I don t understand hoe they can be so unprofessional and behave in inappropriate behavior. What I cannot understand is why is it that I get singled out from the rest of the customers. I go into the Starbucks and mind my own business. I sometime buy a coffee and go on my laptop, but to single me out from the rest of the customers that is not being professional at all. I have never been rude or disrespectful to any of the employees.

Starbucks customer service is horrible! I just spent 30 minutes on the phone without getting my problem resolved. This is my 5th time calling on the same issue.

Terrific

We live in stockton California which is horrible in every way but our Starbucks are fantastic! The baristas are always so nice and helpful and try hard to make the customers happy. I have yet to go to one of our many stores and not had great service. Yes sometimes one may have a bad day but I give them still an over all 5 star.

Dirty area

I go to the Starbucks on 42nd street in odessa Texas and there is always a problem of some kind there. They are either out of certain coffees, Splenda, and bakery items. The patio area is always dirty. The good thing is that the service is good and employees are friendly but the store itself needs improvement.

Frappucino

How pathetic of a company is Starbucks to go after a small micro brew beer producer over the name Frappucino. Does Starbucks use alcohol in their coffee?? No and people are not going to confuse that. Picking on a small brewery is just bad business. I will never go to a Starbucks again and I hope a vunch pf people boycott tem

Bad service

St Louis int airport Starbucks we have a problem every time we come here,closing 30 min early and can't make more coffee, Won't accept Starbucks rewards card , won't accept free item from Starbucks card just all around bad service period!

Closed 15 minutes early

Rude manager told 4 groups of people going in that they had closed 15 minutes early with people inside on their laptops. Really?????? I drive 50 minutes one way for this treat

Awesome Customer Service

Always get Awesome Customer Service at Carrier location 3824 Carrier Parkway Grand Prairie,TX

discrimnation

the central fla stores///worst one is rockledge fl/////manager has made it known,,she and her supervisors do not want veterans in there stores/////good luck MR GATES///you got your hands full////stores are almost likr a cult////very bad news

Extremely rude manager

Just visited SB in Fountain Hills, AZ on Palisades. Worst experience ever. The Manager actually yelled at me in front of other customers plus didn't want me to have the drink I ordered. All the other employees were just standing around in a group laughing and talking.

Extremely rude Manager

About 15 minutes ago I ordered a coffee at the starbucks in Fountain Hills, AZ on Palisades. The manager actually yelled at me and told me that the coffee I was ordering was not what I should order. She argued with me very loudly and other customers overheard. Then, she laughed loudly when I walked out. I cannot believe Starbucks would have someone so unprofessional working as a manager. I will never go back!!!!!

Poor, at best

Starbucks.com hides behind the phones. Poor customer service, always understocked and will never honor their sales - but say, oh, we are so sorry that our product was such a hit.

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