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Sonic Corp Corporate Office | Headquarters
300 Johnny Bench Dr. Oklahoma City, OK 73104
(405)225-5000
Reviews For Sonic Corp Corporate Office
Swalls  | 5/6/12 |
| I was researching to see if i could find any other new employees who haven't even made a hundred dollars yet but since i haven't found anything, I'm very disturbed. I mean love job but the pay, apparently, isn't so good. This is my third check and i barely have made anything. I work harder than most of the OLDER employees and do just about or maybe MORE work than them. I provide my customers with exceptional service no matter how I'm feeling.I love the food.... Well what i have tried so far. My Co_workers are awesome as well but still i feel as if working there is worth it. Someone please let me know what i should do. Please and thank you :-) |
Billie  | 5/7/12 |
| I have worked for sonic drive in since 2009 and I am very appreciative for the chance to learn and grow as a manager here. I feel like I am being taught well and that our guests enjoy coming to Sonic because of the good service we provide. Thanks Sonic! |
Bill  | 5/23/12 |
| The new menu has no hamburgers....just cheeseburgers and you charge more even when I don't want it. How wrong is that? I like the other guys idea. If I have to pay for it, the flies will be eating it as it is stuck to the menu! The new menu will have cheese. The sidewalk will have cheese. If you charge me for something I don't want, it will cost YOU just like it cost me. Hopefully the lost business from the unsanitary smell of rotten cheese will help Sonic see how foolish and greedy they have become...and reading these posts on here really indicates a bigger problem. |
norman  | 5/8/12 |
| The New menu has removed hamburgers from any order possible. The only way to get a hamburger is to order a cheese burger with no cheese. What a cheesy way to raise the price and not get anything for it. I will start removing my cheese I do not want and pasting it to their new cheesy menu. |
| Sofii | 5/13/12 |
| Do not a lot of money to buy some real estate? Worry no more, just buaecse it is possible to get the to solve all the problems. Hence get a secured loan to buy everything you need. |
| Jaycee | 5/14/12 |
I go to the location by my home (104th and Tower Road) and once there were three people taking my order which I do not understand they were making a joke out of it.
Very unprofessional. My daughter and I were ordering three drinks and if you can not take an order for three drinks, Give it up!!!! So we get our drinks and my malt, I say malt does not have the malt flavoring in the shake. I had told them at the drive thru please do not forget the malt flavoring and they did, They act as if they are doing me a favor and were very rude, if I can't get what I had requested I don't think it needs to be on the menu.
This restaurant has forgotten and messed up my food order over four times.
So I do not want to do business with this facility anymore.
I do not have a problem with the Sonic at 104th and Colorado they seem to listen to me there is a young thin tall manager that always smiles and is courteous when I place an order or the young ladies are quick and caring about getting your order correct.
Please lets train the employees we have today so we can have a brighter tomorrow.
Thank You,
Jaycee |
lindsay  | 5/15/12 |
| This would be a 5 star rating if you still sold sweet potato tots. The limitied time thing is BS and that is the whole reason I went to sonic today and am dissapointed that they are no longer available. |
| Brandon Hash | 5/16/12 |
today I went to sonic for the first time in forever since i was craving a popcorn chicken salad. to my dismay I find out they are no longer available on the menu.
I loved Sonic popcorn chicken salads they were the best, why remove them? |
| trina colman | 5/17/12 |
| My name is trina colman and i love the sonic in memphis tn on mendenhall great carhops i just wantex to thank this one car hop she know who she is i get her eveyday morning about round 6:00am she always so sweet i call her swwet heart she is a great worker and always makes me smile |
| Katherine | 5/20/12 |
| I recently quit working at the Sonic in junction City, Kansas for many reasons. Mainly because I was being degraded by the MANAGERS, and there was no order or control in the store. there are just as many managers as there are employees and the managers are all related. They're constantly giving away free stuff to their friends and their tickets are ALWAYS late (10-20minute tickets). When I moved here I was so happy that I was able to apply at Sonic because I had worked at a sonic in Terrell, Texas when I was in high school, just a couple years ago. The sonic in texas is very strict and has a structure like you wouldn't believe, they had regular schedules and everyone communicated about everything. The managers managed and the employees worked. However here in Junction city, the managers constantly talk crap about their employees and have no sense being managers! They can't even make a weekly schedule because everyone quits because of how horrible it is. There store is disgusting, and I've caught MANY times them making shakes and blasts without cleaning the machine, making it to where strawberries get into chocolate shakes, this I know is a big no no. Not to mention many people have came back to complain about hair in their food because the cooks and managers don't watch where their hair is. All in all I would never recommend anyone to work at this store. |
| h jackson | 4/26/12 |
| in the pat two weeks i have been to levelland texas sonjc ihav had to wait anywhere from ten to to fifteen minutes for a soft drink that i have ordered i dont wait mre then two to three ninutesthe fourth and frankfurt sonic in lubbock texas sonic which istop in 5 days a week since i work in lubbock i hve seen others having to wait at levellan location i dont think that sonic coopration would like that sow delivery |
| biil blankenshore | 5/2/12 |
| The sonic in Drumright Oklahoma,not only has many of the local drug addicts working for them,but they are very slow. On 3 occasions I have had to wait at least 20 to 30 minutes for a small order when they are not very busy. The last visit I ordered 1 breakfast sandwich and a drink,23 minutes later I was still waiting with only 3 other vehicles there. Then the older lady who brought me the food(who is a washed out drug addict), had no teeth and smelled bad and looked like she had not bathed in weeks.I really enjoy the Sonic in the next town (Cushing),but its not always convenient to visit that one.They need to really check out this arm pit ofa Sonic. |
| Lauren Kelly | 4/29/12 |
| I'm an african american women who is employed at the Sonic's at 3036 Broad River Rd. Columbia S.C. I have only been there for 3 weeks. Patrica, who claims to be the owner really needs an inspection. (Not just on the store, but personal relations with employees) I have never been discrimanted against the way I was from this employer. She is extremely rude and hateful. She has been looking for a reason to fire me since the third day I started working there when I witnessed her stealing five dollars from me while unsupervised counting down my bank. She over dramatized how she "just wanted to see how much I made during my shift" because she wanted to know if I made any money or not (tips). I called the cell phone number she left up for issues in the store when she was not at work. I called her on the issue in order to resolve it. She of course denied with obsenities and blasted me, saying I accused her of stealing, when all I did was intuitively ask her if there could have been a mistake on her part being that I was over a 99% sure I didnt miscount in those 6 hours. Honestly, I think the issue is my skin color. Besides the kitchen help, I am the only african-american carhop that has worked on the shcedule the same time as Patricia besides a young woman named Ashely since I had been there. I think she has issues with other black women working alongside her. All the others work late nights because of it being 24 hours. Her Daughter Kaylah and a few other white females no older then 16 to 18 work during the day. Its obvious with her constant bickering and finding fault with everything I do that she has issues with me. She has no tactfulness or respectfulness. Her and her husband let there children work the best hours and others take whatever they can get. There is definitley something wrong at this location in South Carolina. I ask that you please send someone to do an inspection on that store and I promise that if you watch for a few days that you will see that Patricia is not doing every thing she is suppose to and bad management shows in customer service. I'm convienced I have done my upmost at this location, but don't see myself staying on with this staff much longer being that I was taken off the schedule because missed a meeting that was "manditory" for some and was not for others and was not forwarned of any such meeting. Also I saw several violations of cross contamination being done while I was on the clock. Handle of money and then the handle of food,(buns) to be exact. Trash handling and then straight back to making drinks. Just a little note. I hope you all know I do not find fault easily. I am no trouble maker. I am a dilligent worker. I am deeply hurt by what seems to be racism of this person. I can justify it know other way. I would like to see some action taking, atleast a visit form corporate on the next trip. Thank you. |
| TCH STUDIOS | 4/30/12 |
| I am a New Braunfels native and recently moved to Corpus. I finally found a Sonic in Corpus that wasn't horrible and now they charge me twenty cents for one tenth of a lime. It was an extra two dollars for the drinks we ordered. I personally buy seven whole limes for a dollar. I'm sure you pay much less. Eithet bring back the old Sonic with half limes squeezed in my Strawberry Lime Slush or drop the unreasonable upcharge. You tried ten cents and I figured ahhh cost but now you are being greedy. What's the comercial say, " Over 100,000" combinations". Multiply that by twenty cents. It equals GREED. Don't eat Sonic in Corpus BTW. |
| Linda | 4/14/12 |
| The store located on 11200 Hutchison Blvd in panama city beach , Florida the drive through it is a nightmare, even when no one is there it takes them at least 10min to take the order and another 10 to 12 min to get the order which I only order a large chocolate shake no whip cream. I make them repeat the order and they still put the whip cream or they give me a small size.. Not only you have to wait so long then they get it wrong.. It happens every week when I get my shake. I wish there was another Sonic in the area. I think it's time for your management to pay attention to your customers, a lot of my friends have gone through the same thing at that Sonic.. |
| Alex magallanez | 4/9/12 |
| your sonic in giddings texas off of austin ave. They have a new car hop and her name is Vickie You I want you know just how good she is I have lived in giddings texas have of my life and none of those car hops have ever made me feel welcome. She is very nice and seems to care and love her job. She made me and my family feel like wow she cared that we where happy even brought my kids ice cream after we finished are meal she did not one but two check backs. That sonic is now are family place to eat out I wanted you to know how happy we are that she is there thank you for hiring her she really cares about her customers. |
| Jennifer Allen | 4/4/12 |
One star is being nice ,believe me they deserve none .First off how does a company like Sonic allow for Husband and wife to work along side one another at the same store not fair for other employees ,Second how do you allow the manger and his wife (manger)speak
to employees with little on absolute no respect .There store in filthy absolutely filthy ,they have no respect for the brand Sonic ,which i might add happens to be good if the mangers do there job ,but clearly these folks care nothing about a job well done just a paycheck it is a shame that the citizens of Ft. Walton,Fl have to endure this,corporate truly needs to investigate this matter as this is the health of my peers ,filthy restaurants make people sick. If you dine out beware of the one on Mary Esther cut off the address is as follows 471 Mary Esther Blvd .Mary Esther,Fl 32569.Might I ad this is appalling that i have to post this why do they being corporate not investigate the matter on there on to ensure the health and safety of there customers. |
| Linda Henry McCarty | 4/1/12 |
| The true rating for my experience at the Sonic in Franklin, Louisiana is "0." My 74 year old mother and my two daughters and I attempted to order something from the Sonic in Franklin, LA with a disability placard clearly displayed in the window. This incident occurred at about 8:00 p.m. on Sunday, April 1, 2012. The operator could not understand the order and refused to serve us after we attempted twice to explain the order and no one bothered to send a server to investigate the mishap. Never in my life have I ever been refused service and I thought this is an innocent mistake I will just explain what happened and we will be on our way. After asking to speak with the manager, who was too busy to see me, I requested the name of the manager and the telephone number for the corporate office. The manager sent me a message via a server that her name was Jadie and to get the number on line (suppose I did not have a computer?). This was certainly a hint that I was not dealing with a professional. She accused me of using foul language (with an 11 year old, 12 year old and 74 year old Jehovah's Witness in my presence-No Way!) This young lady had no idea that as an upper level administrator, my role includes training clincians and educators to manage behavior in a positive way and I practice what I preach. I attempted to retreive the managers last name but it was not provided even after asking two servers on duty for her last name and both said they did not know. I could not believe that this was really happening in a business that thrives on customer service. As I was leaving a policeman arrived and I cordially introduced myself and explained that I had asked for the name of manager and the corporate phone number. He agreed that this was a reasonable request. Based on his assessment, it was apparent that this particular Sonic has a reputation that does not include courtesy by any stretch of the imagination The manager then came out and refused to offer an apology or listen to the situation. She was defensive, arrogant, and totally disrespectful. I am a 54 year old professional but my greatest role is that of parent. I am always conscious of my behavior given the example I am charged with setting. This unexpected situation again allowed me the opportunity to demonstrate the right thing to do but in this instance I had to explain to my girls that the manager had no regard for the customer and will not likely be in the customer service industry for very long with the attitude she exhibited. I would not recommend this Sonic to anyone and truly hope that this review will result in customer service training for the manager and servers. It may also help to advise servers in this particular venue that visible hickey's are not very appealing in food industry. I hope this is not representative of other Sonic franchises! |
| Sandra Velediaz | 3/28/12 |
Today I was @ Sonic Drive in # 3183 in Knoxville, TN (865)689-1915. I pushed the red Sonic Button @ 1:20 pm @ 1:31 my order still had NOT been taken. Another car pulled in right next to me and had their order taken right away. I then proceeded to the patio. Again I push the red Sonic Button, guess what my order had still not been taken after 8 mins. and I was the only one ordering. Finally a car hop comes out and I explain the situation and she apologized got my order and told her manager. He said to tell you " its because you moved from stall to stall" I told her that is not true I got tired of waiting at the first stall # 21 and got off my truck and came to the patio. Well the manager did not even come out to talk to me like I requested and still charged me for my food. Wow...what BAD customer service.
I will NEVER go to that Sonic again!!!!!! |
| Juan | 3/25/12 |
I was just at one of your stores in San Antonio tx store is located at 4060 Roosevelt
Phone number 210-924-3398. I have been in the fast food industry for over 20 years. I have been an area coach with KFC and Little Caeasers pizza. This store was out of product (2 items) that I ordered
I was not given any napkins nor was I apologized to for not having the product. The store was not busy. The customer service was very bad at best. When I asked for napkins, the employee that came to the window looked very sloppy. His shirt was not tucked in and he had to ask the manager "do we even have any napkins. Really I was thinking. I know that their only concern was getting out as early as possible and not taking care of me (the customer). This was the first time I have been to one of your stores and it is the last time I will go back. That is poor leadership, the manager should always make sure they have product up. It would not have mattered if I had to wait for the sweet pototo tots or the onion rings that I ordered. I was told they didn't have any. That is either poor ordering skills on the manager or not following the projections that all fast food restaurants follow. I just couldn't believe the poor service and management at this store. I am very disappointed in my experience tonight. I will make sure I tell everyone not to go to Sonic. This needs to be addressed. Thanks (not) to the managerJose Guzman who is the GM of the store. This is a very poor resturant. Again this needs to be addressed by upper management because you are loosing business
Juan |
| Ariel Stevenson | 3/27/12 |
| I'm giving sonic on Government in Baton Rouge, La 2 stats only because the hood are polite. Whoever is taking the orders, on the other hand, is outright rude. I pulled up to sonic at 2:10 and made my order. Her reply was "it's not 2 o'clock yet if you here for the happy hour." Her next reply was, "Thats not my problem, the time is preset and we don't go by YOUR personal time." I understand what she was saying, but she had zero right to be rude. Then, while waiting to place my order, a hop came by trying to give me a meal I did not order, and the same lady came back on the intercom and said I needed to pay for the food I ordered. That's too much for one experience. |
| Claire boggs | 3/27/12 |
| My sister and I went to sonic. A different location than i usually go to.We both ordered the grilled chicken wrap (as I always do) the chicken was about 1/4 th of an inch thick and about the circumference of a lemon. My sisters was the same. I brought it to the attention of the car hop and he said they cut a chicken breast ,the same that they use on the sandwiches, in half and that the chicken they've been getting was small. So the sandwich and the wrap are the same price but a wrap has half the amount of chicken . I was very disappointed. |
| Perryville, AR | 3/7/12 |
| Well I take it we have the same problem as most. Poor mangers, rude employees, cold food, nasty ice cream, wrong orders, friends & family of workers hanging out inside building, drugs in and out of that place and anything else you could complain about. I am not sure how this company has made it this long. It's a sad sight. In the mornings they are so short staffed that most either have to leave or wait 27 minutes for 2 burritos. Today at lunch I have to leave with nothing after waiting 12 minutes for a jr cheeseburger, nothing else. I would bet if you talked to every person in our town everyone would have a dozen or more complaints or stories about bad service, wrong orders, ect. I think today I was pushed over the edge..... I am done, NO MORE SONIC FOR ME!!!!!!! |
| LAMEKA~ Canton, MS | 3/3/12 |
| I've come to the conclusion that ALL businesses have downfalls! Some may be extreem due to the BUSINESS ETHICS, while others are merly a personal problem that the EMPLOYEES should be taken care of at HOME! SONIC IS A WONDERFUL PLACE TO RECEIVE GREAT FOOD, AWESOME CUSTOMER SERVICE, and AN ALL AROUND QUALITY EXPERIENCE IN A SINGLE VISIT, As are ALL THE OTHER FAST FOOD CHAINS! ALL the employee's representing these businesses SHOULD KEEP THEIR TRAIN MANUALS ON HAND AT ALL TIMES!!! YES, there is a HIGHER POWER, and I've learned that if I put myself in other people's shoes, treat others as I want to be treated, and Pray, then LIFE WILL TAKE CARE OF ITSELF!!! My resent trip to SONIC was less than perfect, but I PLAN TO CONTINUE TO ALLOW SONIC TO FEED MY NEED!!! |
| Sad In Pulaski,TN | 2/24/12 |
I have been to this sonic since I moved here 5 years ago. Several freinds and I would visit the resturant after church, and chat and enjoy a lunch each Sunday. For several visits we noticed the staff eating, drinking out of the cups when they ovrerflowed and capped them and sent out. I started to observe more closely and finding the staff dropping food, picking it up and continue to use the hamburger or piclkes. Chicken was treated the same, while the server wiped her nose and touched the hamburger helping out the staff person. We all looked in as we were putting our trash in the can, and observed the floors dirty, counters filled with food and mayo spread on the table where the food is prepared. We observed the mustard was dropped and then picked up and used. That is unexcuseable...we have had enough of this and left. We have moved our weekly get together rotating at each others homes and feel more at ease with what we eat. I called to talk to the manager and was told he was at his house close by and he would not be able to come to the phone till he gets back...so I waited 1 hour and the young girl informed me that he would not be in for the rest of the day, so I called the next day and explained to him what was observed and the answer I got was, that is not my employees and they would not do such...they were trained better then that. Well there you go...as far as the Pulaski, TN Sonic, you lost some very good people and our out reach group will make it known what is going on and to warn all of the church and the community of the conditions.
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| Edmond, OK | 2/22/12 |
| its got to tell you something when you see zero post from the coperate office on their own website. and with this many reviews some good or some bad they should send out a thank you or say something for the bad service you encoutered. Its almost march and i still havnt received my w2. when i do receive them they better have been postmarked before jan. 31st or sonic has another thing coming to them. Maybe if the sonic i worked at was more into serving their customers and operating the store more professionaly and not worrying about selling drugs in the parking lot maybe more ambitious people like myself would work for a poor company and the most pathetic thing its right in bthe same city as the corperate office. Mystery shoppers are not doing their job or the stores itself would be maintained a lot better and your business ratings would be higher. i worked there and i know they get ran. They should take a litttle more time in hiring the right candidates for manager posiitions or maybe watch their cameras a little bit better and towards the parking lot! and did i mention the w2s ive yet to receive? what business makes people pay for their W2's? |
| Tommy | 2/15/12 |
| I just visited the Sonic at 9424 Culebra Rd in San Antonio Tx. I have to say. That was the filthiest Sonic I have ever been in. Lucky for me, I thought about using the restroom to wash my hands first. That restroom was very disgusting. I got in my truck and left. Very dissapointed. I used to like it there. |
| Melanie Cormier | 2/10/12 |
And this is my email address, if someone could please contact me.
meliephant@yahoo.com. Thanks. |
| Melanie Cormier | 2/9/12 |
| I used to work at Sonic, and then I had a different address. So I haven't received my W2s because it was under a different address. So i recently called to get a copy of them, and they keep transferring me to some automated machine giving me information. Though I have tried calling and getting it online, but it says it doesn't recognize my ssn because I no longer work there. So I'm wondering if someone can help me get a copy of my W2s. Thank you. |
| anonymous | 2/6/12 |
We have been very lucky
Good food...
Good service(once it was over kill, just let me order)...
Please, stop using styrofoam cup (I'm going to bring my own cup)!!! |
| Meka | 2/6/12 |
| I called sonic on Sheridan in Lawton OK the girl manager that works night is very rude. I wanted to place a order well i couldnt hear her cause it was way to loud in there music an everyone screaming so i had to have her repeat her self a few times. She got mad and was cussing up a strom. I ask her for her name she just laugh an hung up. Well I called back an it buzzy i kept calling still buzzy. So i when there when i walk up to the door she came out she had the phone on off the hook. she didnt have a name tag on I ask for the next person higher then her she just laugh when in an stayed so i waited for awhile until a carhop came out i tried talking to them but she was rude to so walked in an started talking to the manager so i went an looked in the window the place was NASTY!! I'm never going back there! You guys need help with this store its gonna take a miracle to get this place straighten up! If there was a zero It would be there but the lowest is a star! |
| Tiffany | 2/6/12 |
| Who do i contact about my w2's i have been calling sonic for a while now to send me my w2s well the manager on duty said she got her's so i ask to get a number where i can find out where my w2s are she keeps telling me she doesnt know what to do cause she cant give me a number. Well I reminded her she's was wrong because i use to work there if someone calles to ask for the supervisor's number u have to give it to them especial when u are gonna complain. Well she wouldn't give it to me So i NEED HELP I NEED MY W2'S If u know how i can get a hold of them email me plz. Email: tiffany.renee1142@gmail.com Thank you for your time!! |
| Jay O'Cee | 2/4/12 |
| The Sonic on Briarcrest Dr. in Bryan, Tx. needs driveway repair. Two places are not only broken but shattered to the degree that damage can be done to under carriage of vehicles and tires can be ruined.Been in this condition for months and manager seems un-concerned. Its causing storm water to by-pass an inlet causing more damage.If not repaired by March 1 we will file complaint with BBB and city attorneys office.So be it !!! |
| April | 2/5/12 |
| I'd would prefer to rate it as a zero. Yesterday my husband picked up an order to go from the SONIC located on 1101 GM 685 Pflugerville,TX 78660. AFTER EATING HALF OF MY BURGER I NOTICED SOMETHING WEIRD AND WHEN I OPENED IT THERE WAS A DEAD ROACH INSIDE. I VOMITED 3 TIMES.THEN WHEN I CONTACTED THE STORE THE MANAGER REFUSED TO GIVE ME THE # TO CORPORATE AFTER ASKING SEVERAL TIMES. SO I DECIDED TO START RECORDING OUR CONVERSATION SHE STATED IT WAS HER 2ND DAY ON THE JOB AND IF I CALLED CORPORATE THAT WOULD MAKE IT LOOK LIKE THEY'RE NOT DOING THEIR JOB. SHE KEPT OFFERING ME COUPONS. FINALLY SHE GAVE ME A NUMBER BUT WHEN I DIALED IT STATED IT WASN'T A WORKING NUMBER. SO I CALLED BACK SHE STATED SHE GAVE ME A 888-OK-SONIC WHICH IS A 2ND INCORRECT NUMBER. FINALLY WHEN I WAS GIVEN THE CORRECT NUMBER. I CONTACTED THEM OF WHAT HAPPENED. I WOKE THIS MORNING STILL FEELING SICK TO MY STOMACH BUT WORST OF ALL I KEEP HAVING NIGHTMARES ABOUT THIS....I'M SO SCARED TO EAT OUT ANYWHERE NOW. I NEVER THOUGHT ANYTHING LIKE THIS WOULD HAPPEN TO ME. YOU HERE STORIES OF BAD RESTURANTS BUT I JUST FEEL LIKE I WANT MY SANITY BACK...CAN / WILL THE NIGHTMARES STOP. HAS THIS EVER HAPPENED TO ANYONE? MY FAMILY WANTED TO GET FAST FOOD EARLIER BUT I REFUSED BECAUSE I TOLD THEM YOU NEVER KNOW WHAT'S IN FAST FOOD JOINTS. |
| rochelle cohen | 2/3/12 |
| Your food looks terrific. I wiah i could taste it but unfortunately. You guys don't have a sonic near Hermitage, pa the closest one is 50miles away. Please invest in one it's a rich city and it needs something different. Take a look it'll b worth it... Thanks |
| jon doe | 2/1/12 |
| i used to work for sonic for 4 years!!!! I USED TO LOVE MY JOB BUT THE MANAGER STARTED STEALING MONEY FROM THE COMPANY SO I THEN QUIT BECAUSE THATS WRONG STEALING FROM THE COMPANY SAD!!!!HE IS A THEFT AND VERY CHEAP HE CHARGE EXTRA FOR EVERYTHING |
| S Mitchell | 1/31/12 |
| I used to love Sonic. I especially loved their Sonic Blast or anything like that. Then they got this "real" ice cream. I think it sucks compared to what they used to have. Now they are serving ice cream in silver paper cups instead of foam. It leaks and it melts the minute you start holding it. I am not going back again. I have tried it several times thinking maybe it was just me but I now know that McDonalds McFlurry is better. Go back to the old ice cream and foam cups. No wonder you business is suffering. If it ain't broke, don't fix it. |
| Jeff Bridgeman | 1/22/12 |
| I went to Sonic on Summerville Rd In Phenix City, ALabama Ordered Two Breakfast Burrito's Witch both were cold And sausage was hard. While i was there my waitress which was on skate,s was yelled at by her manager to hurry up. She addressed her as hey whitey. She was the only white person that was there and she told me that they, meaning the rest of the staff always treated her in such a manner. I for one think that is racially wrong on many different levels and sonic coporate should investigate. |
| unsatisfied | 1/19/12 |
| Every time for the past 2 months that i have gone to the sonic in Phillipsburg New Jersey any hotdog's that i buy have been either ripped in half or smashed, i finially asked the girl why one day *same girl that always brings me the food* and she says "because you didn't tip me. everyone else does, asshole" i asked for her manager and she said she was the manager and that i needed to leave or she would call the cops.*i doubt she was the manager but still, not worth dealing with the cops over* now i'm sorry, but ARE YOU SERIOUS??? i didn't tip you? so you mash up my food atleast 15 times after the fact? i LOVE sonic, but unfortunantly i have to drive atleast 30 miles to the next closest sonic if i want to enjoy it. |
| Fort Lauderdale, Florida | 1/13/12 |
I am a steady customer of the new Sonics that recently opened up on Fort Lauderdale Beach, Florida. It is sad that confronting the General Manager and the entire management staff I have found them recently smoking and smelling of marajuna. they treat the staff rudely in front of customers, and the service is poor. I have decided to not continue my services there. I work for a large corportation in which I introduced them to the new sonics, but felt embarrassed after the last experience, where the manager came in smelling and eyes glossy and red. They have decided to not continue as well. I do hope that someone will really look into the management staff. It would be a shame to lose business due to this. What a shame.
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| Tyler K | 1/12/12 |
| I am very disappointed with Sonic's Customer service. I have had four or five poor experiences at local Sonic locations, and when I wrote Sonic to let them know, they dropped the ball. I either get someone saying that they will respond to my issues or I get generated auto emails that I cannot even reply to. When a company does not care enough to give positive customer service to a customer that has put up with rude employees and cold food... They lose my business. |
| jane doe. goldsboro,nc | 1/9/12 |
| Selling drugs in parking lot, drinking on the job,stealing,the worst place to work. Management,or owners don't do anything . |
| spin | 1/6/12 |
| sonic drive,in forest virginia forced me to work off the clock after close and when i complained they said thats how they were trained by my calculation sonic stole over 30hrs from them forcing me to work off the clock and still to this day i feel robbed by sonic drive in in forest,virginia 221 , |
| Denise Noblesse | 1/6/12 |
Went to the sonic on Broadway in Tucson. Az and I went through the drive through. I ask the lady if we had everything she said yes. I get all the way home and my tator tots are missing and both my onion ring orders are burnt. I spent 21 buck on that? I will not go back again worst service ever. :(
Denise Noblesse
Abrakadabra2k@cox.net |
| | 1/4/12 |
| I have worked at sonic for 4 years,and this year starting january 1st they made it mandatory for carhops to skate! I think this is ridiculous due to the fact that when I was hired I was not told anything about skating and now if we don't skate we have to fountain. The parking lot is not suitable to skate due to the fact it has cracks in it,it goes down hill and has pebbles all over it!! I fell Sunday and thought I broke my hand/wrist and hip,but I only sprained my wrist and bruised my hip. I am thinking very seriously about calling OSHA and having them come to inspect. We also had to pay for half our skates which still coated us $50 even though that's part of our uniform,we have no helmets,knee pads,or elbow pads. |
| Christina Myers | 1/2/12 |
Sonic is a great place for the young to work and
Get experience. Over the holidays my son was told by
His manager that if him and the others kids worked Christmas
Eve and Christmas day they would get time & a half. Then the GM
told them that they would not receive what they were told. Total BS
pay those kids what they were promised.... I will be calling corp. |
| James | 12/31/11 |
| Gesss all I hear are a bunch of whinny little babies. Oh they took my chicken dinner, oh my order took 5 mins oh I hate that person because she dresses funny. My God go somewhere else if you don’t like it. I personally Love sonic! They have a larger menu than anyone else out there. If you stop and think about it that’s why it takes them longer to prepare the food and on top of that they are serving 30 people at once vs mcds servicing maybe 3 or 4 counting drive thru at once. Some of you really just kill me. judge not till you walk in their shoes. I haven’t however I know plenty of people who have and from what I can see it’s a very challenging job but like most people you just want to whine and complain. |
| | 12/10/11 |
| The Sonic's owned by Robert Bacon (East Alton, Godfrey, and Jerseyville all in Illinois) are poorly owned and in my opinion, need to be shut down. The store owner is taking child support out of the employees checks and not paying them to the child support people. He is $800 in debt with only ONE employee's child support. Half of the equipment at the stores does not work and Robert Bacon will not get them fixed. There are fist fights in the East Alton store quite frequently. Robert has not paid his taxes from last year or this year so the IRS is after him as well as the company he rents his truck for. The employees are not able to cash their checks. They will have to wait at least 3 days after receiving their checks till they can actually cash them, and they still may not be able to. Robert has also slept with at least one of his employees that we know of. The stores are not clean. If you ask an employee at one of these locations how to clean the ice cream or slush machine they will more than likely reply with the wrong answer, or they will tell you they don't know how. The stores need a new owner or they need to be shut down because this is a disgrace to all Sonic's. |
| unknown | 12/6/11 |
| Every time I go to a sonic in leavenworth Kansas the fries and tots are so salty they are impossible to eat. Its like pouring straight salt in my mouth...and it takes atleast 30 min to get my crappy food. Not worth the wait...I am done with sonic. |
| Sherry J. | 12/1/11 |
| I went to a Sonic in Selma,Alabama and i ordered a mushroom swiss toaster melt. The melts' hamburger patty was over cooked, the patty had a crisp edges on it then had crisp piece of meat that was stuck on the grill or whatever the burgers are cooked on. Then on top of that one the employee tried can dispute with me on what is moche on the java chiller. Somone please inspect this place please then the same person who brought my food out, he had early just took out the trash with gloves on with the rolled blades on. The same person i seen when my husband and i lefted he was calling across to a person he knew at gas station (again with the roller blades on) while in the road where we was coming down. Someone look into this issue of employees unwilling to work, please. I told my husband im not going back there. |
| anonymous | 11/19/11 |
| The sonic in Waco located on N. Valley Mills is racist. They give blacks less hours and is unfair when it comes to hiring of another race. I overheard one of the managers ask what color was an applicant when they were handed an application for employment. I think this should be resolved if I am going to continue working for them any longer. Thanks for your time and consideration. |
| garet darst | 11/3/11 |
| I went to a sonic in Victoria Texas on Houston Highway and i sat at the drive through box for 10 min then we pulled up to the window and a heavy set man looked at the window and walked away then we sat there for another 5 min so finally my pregnant girlfreind drove off. That was the worst service ive had ever, worst than McDonalds. I called the manager and it was a guy named Andrew claimed to be the manager and i told him the situation and all he said studering was sorry that he didnt know what to do about the situation. Hopefully this gets corected bc this seriously disturbed me. What kind of service is that. |
| Carl Johnson | 11/1/11 |
Wow! 3x I have been to the Sonic in Bensalem PA and always a poor experience. - DO NOT GO THERE!
rude at drive through, overcharged me, food was poor quality, and forgot to include fries. The girl with the "i know who i am" attitude was sooo ignorant. Unfortunately, this is not a one off. Hiring at Sonic is terrible from OK to TX to PA -- and the food is not good enough to overlook it. |
| Cody | 10/30/11 |
| I honestly think people whine too much. People compare their trip to McDonalds, but the two companies are very different. I work at the one in West Carrollton Ohio and the store is amazing with a great manager. And when people compare Sonic to McDOnalds is so stupid. First of all our Sonic only has 3-5 people working for breakfast 5-7 for lunch and dinner, while McDonalds has 10-20 for breakfast, and 20-35 for lunch and dinner. And Mcdonalshad their burgers in a hot box and are made hours before, at Sonic the burgers are at the mimimum warmed before going out to you, but usually are finished cooked before going out. And unlike McDonalds our fries, tots,and other fried Items are made when you order them, not like McDonalds where they make tons at a time and are almost never hot or fresh. |
| Michalene | 10/19/11 |
I love Sonic but, I hate your new ad on tv.
It has made me want to stop eating at Sonic.
It's like someone scraping their finger nails
down the black board.
Please please change it.
Thank you. |
| JJ Cruz | 10/8/11 |
| I visited the sonic in San antonio Texas at us highway 281 and loop 1604 to order one of your new hotdogs I've heard about and was very disappointed with the customer service. Aside from myself there were only two other cars there. All I ordered was one of the new hotdogs, a chili chess coney with some kind of sauce and fried onions and a large sweet tea, it took almost 15 min. For me to get my order and when I did the hotdog was cold and the tea tasted very old. It was around noon and when I asked to speak to the manager I was told that she was busy and that I would have to wait, after almost another 15 min she came, looking very frustrated, I explained to her my hotdog was cold and she looked at me and said that she would be happy to sell me another one but that I would have to pay full price. That is ridiculous I said, she responded that was their policy and if I had a problem that I would need to take it up with sonic. I am very disappointed with this sonic and don't think that this woman should be running a sonic even though she looked almost fifty she acted more like she was still in high school. |
| Lat | 9/22/11 |
| When ordering a crispy chicken sandwich to go at the sonic on 407 in lantana, Texas discovered the chicken pattie was substituted for chicken strips on a bun. My husband ordered the same sandwich and he also received chicken strips on a bun. We should have been advised that they were not preparing and serving what is advertised on their menu board. |
| Dave | 8/12/11 |
| My wife has worked for sonic for 14 Years and today she quit because her status as an assistant manager was called in to play because she makes people actually work and do their jobs and not sit there and hold their hands an wipe their noses. She will not allow me to call or talk to those in charge because I am highly upset with this store and the way they treat the minority " white and or native Americans" while On the job. To have to go through this is a shame and not only have you all lost me and my family has a whole as customers and because I am a Soldier I will be filing on the post with the business agency and have it investigated and if at all possible placed on the off limits list to every Soldier and family member and being that the store is in a Military town it should just shut down now. |
| chell9203 | 8/16/11 |
| I dont no if all sonics do this but the sonic on midland drive in midland tx uses tap water in its fountain as opposed to using ro water. This causes the drinks to taste horrible. when i complained to the managers and especially the head of the store jose i was told there was nothing that coukd be done about the situation we just needed to get some rain. I was deeply offended by this being i was never even offered an apology and he did not even seem like he really cared i also happen to no that the ro water system can be hooked up to the fountain drink machine,then again they would actually have to care about customer satisfaction for that. |
| Soon to be done, Sonic Employee | 8/17/11 |
| I work at the sonic on the corner of John David drive and Clear Creek in Killeen, Texas and let me say, this place is a rip off. I started in October about a year ago, and at first they had me fountaining until I could learn the board, but I was told by a manager and another employee that the reason I was always sent home early and was not trained on the board by them was because "they didn't have the time or use for someone who didn't know what they were doing." This is my first job, so excuse me for asking questions. Then I finally start carhopping after the assistant manager had me come in and finally helped me learn the board. It only took 3 hours too. So when I finally start carhopping and I'm still making $7.25 an hour without them taking any taxes out of my check, and I brought it to the GM's attention more than once and it didn't get taken care of until January, right before we got our W-2's, so I wound up owing money. And now, come to find out since I'm a full time student they should have given me a W-4 form to fill out to be exempt from taxes, they didn't give me that option. The store is nasty, the employees are rude, they deal drugs in the store, they smoke outside and inside the store, it's covered in roaches, we recently got rid of field mice, the manager that is supposed to clean the ice cream machine doesn't do it so when I finally learn how to do it the other night, the thing hasn't been cleaned in months so it has black mold in it. I'm sorry, but I can no longer deal with all of the crap that this Sonic has put me through. If I didn't need the money for school I would quit right now, but until then I'm searching for another job. If you're ever in Killeen, I would reccomend the Sonic on Stan Schlueter RD. |
| Patty kelley | 8/23/11 |
| I ordered a jr double cheeseburger and it wasnt what I got and when they corrected it it was all cold ...cheese wasnt even melred...totally disappointed....this was the stateline sonic in texarkana.... |
| Vets MOM | 8/26/11 |
| My son has worked there, put on the books he was leaving for 8 weeks Military training, he came back and was told that they were over staffed, but to keep calling for an open position. Well since he was active duty, he job should of been held, per the Military leave act. We have gotten the State labor board involved along with his JAG officials. Sonic is going to regret trying to screw over an active duty Reserve vet!! |
| Sally Gerlock | 8/28/11 |
| I recently was just working at sonic and I got wrongly fired I would like to make a complaint about everything that I had experienced working there but I'm not sure where to go. I would like to complain about my general manager because I was wrongly fired and didn't fill out no termination paper and my general manager was present but had his supervisor do his job for him and fire me with no excuse. |
| juan | 9/1/11 |
| I just went to the sonic drive in on west county r.d in Odessa tx.....their service is ridiculous.....I pushed the button to order and I wasn't quit ready to order.....so then I pushed it again and they had me waiting for a long time and wouldn't say anything.....I kept saying hello hello and the workers inside were just.looking at us laughing how absurd........this happened @ 5:45 p.m.the fellow laughing had ling black hair with some ling side burns...... |
| sonic worker but hopefully not much longer | 9/2/11 |
| i just started working at sonic here in kentucky after moving here from another state, i am a car hop and they r trying 2 force me to skate after i keep getting injured. i spent the other night in the er after falling again at work and they even made me wear broken skates and wont order me skates that fit and that arent broken. all the workers there r rude and only talk shit about each other and i cant stand it. last i knew it wasnt required to wear skates to car hop and they keep telling me that if i dont wear skates i will be fired cuz its part of the job?!!?!?!? im looking for a new job especially after being in the er, them fighting about not getting workers comp to pay for it and saying they dont even have the forms in the store, and im not risking anymore of my life for them, i was born with spina bifida and it is now worse cuz of them. i am looking for a new job. not only that but they take money from your tips away and i dont think thats right. im making less than minimum wage bcuz of them. |
| Come back? No | 9/2/11 |
| The chicken dinner is no longer what you served, you have lost customers trying to eliminate the quantity to save a few more dollars but in the long run you did not gain anything but lost a lot of your clientele and I am one of them. Sonic is no longer what it used be. You should have thought twice before limiting quantity of food. You should have realized you are surrounded by so much competition. Hope this open ip your eyes and go back to your old menu. For now I am no longer a fan of sonic. |
| William J | 9/10/11 |
| Sitting here at the kenedy Texas location waiting for them to show up! Supposed to Be open for business at 6am and it's now 7am. Ugh! |
| Dave in Clarksville | 8/26/11 |
I want to talk to someone High up in the Coroporation.. I walked into a Sonic Batroom after and Employee had just "cleaned" it and walked right into a cloud of POT SMOKE.. the guy was so high could barley walk... I have heard foul lanuage over the intercom and racist slurs against the white works in the store... There use to be a good balance of black and white in the store and the last time I went to the store it was total Aferican American.
the store number is Sonic Drive-In 3504...
This store is a sham and is worthless the whole store needs to be revamped and needs an over haul..
SOME ONE HIGH IN THE CORP, NEEDS TO CONTACT ME OR I WILL MAKE CONTACT .
931-542-7452 |
| GARY B | 7/5/11 |
SONIC HAS NOW BECOME THE WORST FOOD CHAIN IN america. they dont care anymore 9 out of ten orders are wrong period you drive away with that order you will have a problem. I did take an order back because it was wrong there answer to me did you check it before you left hell thats your job. they.. spend millions on advertising but cant put chili on a hot dog it the juce of the
chile what a cut back. get your rear out of your corporate office and see if im wrong I dare you.I will give you this your ice and drinks are good same money and open a corner drink stand. |
| Connie | 7/15/11 |
| The carhops at Sonic in Paducah, Kentucky, located on Irvin Cobb Drive, are so rude! I have had them turn around and walk off with my change without even asking, and I don't mean coins, I'm talking about a few bills. I had this to happen a few times and have heard other people say the say thing. I always tip a dollar or two, but don't just walk away, leave the tipping up to me!! |
| john doe | 7/17/11 |
| Sonic in De Soto kansas is amazing. enough said |
| D. C. | 7/22/11 |
Just had the worst Sonic experiences of my life in Midland, TX.
1) I am from OKC where sonic ice is considered the only wu to go for a party. In midland, the mgr at the Big Spring store told me, as rudely as he could, that the only way Sonic sells ice is in a drink. He had no time for politeness.
2) went to the Sonic on Midland Dr today. Ordered and paid for two waters. Tap water nearly gagged me. If you've ever lived in W Texas, you know no restaurants serve anything but r o water, and certainly not if you are paying for it. Called them back on the speaker where they admitted it was the stinky tap water that no one drinks. They did not want to refund the full amount when we reordered other drinks.
Does any mgr at a Sonic in Midland care about customer service? |
| concerned citizen | 7/24/11 |
| There's an employee with the name tag "Annie" that works @ the 1764 N Kingshihgway Cape Girardeau, MO 63701. She is an assistant manager there that steals from the company, sells and uses drugs and alcohol on and off her job. I think that it should be further looked into.....I have witnessed such behavior and thought about contacting authorities. I do also believe that this was the same SONIC that was BUSTED for a MANAGER COOKING METHAMPHETAMINES. I suppose that the owners or GM of this location is not drug testing or watching cameras. Hope this gets the attn of someone of importance. I believe majority of them are druggies. I refuse to go to THAT SONIC to get anything and watch what goes on at that business due to poor employees and management. |
| Billy bob pissed in Etowah, tn | 7/28/11 |
| We have live next to Etowah restaurant for 10 years. Not one time have they gotten my order right. The reason behind it they tell me is the 3 minute rule per sonic orders taken then ton car in 3 minutes.. It's bullshit when I spend 20.00 a visit and end up throwing it in the trash because it's not right, all the employees can say is I'm sorry. Cook my dam food like I order. Or shut the doors. I will not return to Etowah branch, and I will spread the word to the community. Shut the doors or fire everyone and hire new people.. |
| Cheryl KC MO | 6/23/11 |
| I have used the Barry Rd Sonic for many years. I have no issues with the food or drink. My problem today was when I tried to use my coupons printed from the Sonic website as rewards for reloading my Sonic card. I was told by the shift manager that the owner & all the other local Sonic's have made the decision to not honor Internet coupons as they were having to many customers make copies & use them repeatedly. When I asked how we honest customers are supposed to reap the benefits only offered through the web they said they really didn't know. I plan on calling corporate tomorrow but wanted to put this out there to see if anyone else has had this problem in other areas. |
| anonymous | 7/2/11 |
| I used to go to the sonic at 9th St & W Broadway St in Mcloud Oklahoma alot, but quit going due to the fact that every time i go to order something they are out of something. Last time i went was about 2 or 3 weeks ago i tried to order something and after being told they were out i asked for something else and they were out of that too. i would definitely not recommend going there. At least not until they learn how to order the right amounts of food. |
| Laura | 7/4/11 |
| The Sonic in Canton, TX is in serious need of drug free adult help. It has the worst food of any Sonic ive ever eaten at. When you cant even get a soda that taste right its sad. It is clean but the young drugged out workers could care less what they send out. PLEASE Sonic Corp have some pride your name and take serious when your customers send you complaints. |
| | 7/4/11 |
| This restaurant is such a waste of money. I went to the one one Route 1 in Edison and it was so dirty. The staff was incompetent, the microphones did not work, the food was full of bugs, and the overall experience was horrible! |
| Lost A Customer | 6/24/11 |
The other day I went to order a salad(in Nixa, MO), sadly I found out you no longer offer salads.(we got the breaded chicken sandwich instead, the only other item we ate there except a breakfast burrito once in awhile for breakfast).
Then today we wanted a breaded chicken sandwich, and now you don't offer that either.
I will not be visiting you much anymore other than an occasional breakfast run (with my luck that is what you will drop next).
But I have found a place (Wendy's) that offer both salads and chicken sandwiches. Good luck with your new menu, I am sure there are plenty of people that want a variety of hot dogs instead of a variety of menu.
|
| No Salads, No Chicken Sandwiches! | 6/24/11 |
I thought of your commercial when the carhops are at other fast food places asking if they have this and that. Then there is silence with crickets chirping.
Now I can see Wendy's do you the say way. Do you salads and chicken sandwiches...then only silence from the Sonic with crickets chirping. |
| Lred | 6/28/11 |
| I want to know how sonic can allow there employees to threaten another employee in front of customers and kids and nothing is done about it.This employee name was Tinesha and she had her child with her who asked her why was she was screaming at the other employee and this child was crying .... |
| karen | 6/10/11 |
| I wouldn't even rate this sonic in newkirk OK. It was the worst place ever they secede us a meal that was return cause of wrong order. We watch as they changed hamburger bags then brought it out to. They lied to us it wasn't I have video of it. Called the main corporation. So far nothing has been done. I just want my money back whish they wouldn't give back. If They can't run it right They need to be fired I will run the bussiness...since video thought about taking it farther in the system |
| Jacki | 6/13/11 |
| My daughter just started working at Sonic. Her first week, they would schedule her for 30 hours, but would send her home almost every day she was scheduled, sometimes not even working a full hour. She received her first check and it appeared to be fine. She just picked up her second check, she HAS to be short at least 20 hours.I know because I take her and pick her up. She worked more this second pay period then she did the first pay period, yet despite her uniforms fee coming out of her 1st check, her 2nd check is close to $50 less than her first check. When she asked her manager, he pulled her pay stub up on the computer and showed her what she worked. Her pay stub obviously shows what is on her check. He should have pulled a report that shows her hours worked. This is her first job and she's already working for free. Any one have any suggestions on who to call? |
| shrita | 6/13/11 |
| my son worked at the sonic in ridgeland ,ms. he was reason fired for not showing up at a meeting.they set him up. they ask him to come to worked but did not informed him that they wa going to have a meeting.when he he showed up for his schedule time to worked they fired him.he was his first job and he really liked his job.i think that was wrong them to discourage a child at the age of 16 yrs old from wanted to worked.how can u be a grown person to setup a sixteen yr old to get fired and he has not been working there a month.what kind of business r ya'll running. something is wrong with management here. |
| Pat Louisiana | 6/15/11 |
| I also wish it was possible to give less than one star how about -100 star Ok so I went to sonic tonight ended up waitingin line for 40 minutes finally got up to the window handed the girl a twenty and she walked away then a different girl came up and gave me my food I was there for 30 mins waiting for a ice cream cone and a butter finger blast so my getting my change slipped my mind .. An hour later I realized what I had done and drove bac to sonic after an hour of attitude from the white trash manager on how I was delaying them from closing etc and they girl that didn't give me my change telling me I was full of bs finally they pulled up the video for btw this is after and hour after re theif had apparently searched everyjere and didn't have my money we finally get to video that shows me and as soon as they started to fast forward to ne paying they theif dig in her pocket and said pmg in so sorry here it is I swear swear I didn't know etc etc. I stool they dumbfounded waiting for the manager to say something like maybe your fired or atleaSt scream at her no the trashy manager who was as dumb as the worker sat their and laughed About the whole ordeal then the thing that pisses ne off the most is the dumb bi*** had the aduacity to give me back 15 dollars and etc instead of my whole twenty back .. After I had waited for an hour and wasted gas getting back to that place .. I'm gonna defantley call corporate and get intouch with the owner of this sonic and let him know why sonic is such a terrible company these days ...((( I give sonic a negative goodle stars !!!!!!!!)))) |
| Penny | 6/7/11 |
| 3 trips to Sonic 3 and 3 bad experiences. Do yourself a favor, never go to the Dorchester rd store in Ladson. GM number is 843-821-4202 but do not call, wasting your time. Just go to Hardee's across the street |
| Linda | 6/8/11 |
| I love sonic and enjoy their food but the sonic in league city Tx was horrible. Someone should really visit with them. There are not many places to eat there I was down there from Houston and decided out of the choices I would eat at sonic. Bad mistake I went to 4 parking spaces before I could place my order, the first 3 were broke the building is in bad shape. I still gave them a chance. I ordered my food it was not fresh it was like it had been sitting in a pan of water then they tried to bring it back to life by overbooking it. My tater tots were terrible I don't know what was cooked in the fryer but the oil needed to be changed I don't think filtering would have helped. I asked for fresh food they assured me my food was very fresh they promised sonic doesn't sit there meat in a pan of water....oh yes they do but there is a limit an all day thing is not allowed. I should have realized that since I was the only one eating there at all there was something wrong. I not from league city so I figured it was a slow store. Was I wrong. No one will eat there that is from there I found out after reaching where I was going in the town. I disappointed in this sonic. I should have stuck to my other option mcdonalds at least they were busy and clean. |
| terry | 6/3/11 |
I just left the local Sonic drive in where I always go up untill now,anyway we pulled into a stall and waited over 5 minutes, pushed the button 3 times, still no one answered! After being frustrated and treated rudely,we left! I do not see how Sonic stays in business when it treats it's customers this way! In case someone is interested it is the Sonic on sw 59th st just east of S.May.,in Oklahoma City! I was really looking forward to some lunch, but if i'am going to be treated this way, I will go elsewhere!!!!!!!!
Terry |
| | 6/4/11 |
| A friend of mine work at sonic on 49 s and her gm sean is a complete jerk. He treat all his employes like crap. He call them stupit and slow and blames them for his mistakes i get tried of hearing about this it NOT RIGHT!!!!!! She tell me that every time the big boss come down he all nice and shit and try to act like he a good boss. She told me about this time when he got off earlier that he was suppose to and when that got really busy and need help and the manger on duty called him to come help he yelled at the omanger and said that and that the manger wasn't doing there job. I told my friend to call corp but she to scared to loss her job. This man doesn't sound like a gm to me he sound like BULLY!!!!! |
| Be thankful..... | 5/26/11 |
| I worked for In n Out Burgers of California in my younger days and when I lived in Texas, I got a job as a manager at Sonic right away when the owner heard about me having worked at In n Out. I was 34 at the time and I worked with teenagers and a couple of older gals like myself. After working there and listening to the conversations of the employees, I had to talk to the "ladies" and the "gentlemen" seperately and requested that they don't speak on my shift that way ever again. Vulgarities left and right. They respected me to the point that when they slipped they apologized. It really changed the way the crew worked! Sonic is NOT concerned with employee drug use as long as it does not affect their work, at least that's what I was told in Texas. They are not required to test for employment purposes. So I say be thankful if the food is right, tip your car hop if you think they deserve it and.....speak to an owner of the Sonic or write the owner and express yourself with good manners like granny taught us and maybe things will get better at your Sonic. |
| Jerry Randolph/Student: Nursing/Real Estate | 5/29/11 |
To: President
Advertising Department
I see your commercials all the time and especially the new one with the "Ice Cream Lady" and "Chocolate Cookie Man" sitting in the car, etc.
I have ideas for other "fantasic-Drawing" the audince-in commercials. Whom should I send these ideas to?
Thank you for your time and energy!
jerry randolph
3115 Finnian Way, Apt. 111
Dublin, CA 94568
925 339-0452 or 925 248-2416 |
| Lindsey O. | 5/22/11 |
| A few weeks ago I went to sonic. The service was terrible and they had the easy order all wrong. I didn't go back after that until today. I got a chocolate shake. There was hardly any chocolate in it and the whole shake tasted creamy. On one sip, I found and onion and I spit it out of my mouth all over my car! On another sip there was a piece of styrafoam in my mouth! I defiantly won't be going back to sonic again. |
| Kristina | 5/22/11 |
| well the sonics im sumter are great , no rude customers. both resturants are clean, very fast service of food, i never waited more than 10 minutes at sonic so i give them a 5 wish i could rate higher :) |
| patruce | 5/14/11 |
My daughter works at the sonic in Palmdale California, She has a manager Jasemaine who is always short changing her on her tips, or telling her that she is missing money, She only has a problem when she works with Jasemaine. When ever this Manager counts her till she is always told that she is short. But she is never short with anyone else.
This manager made hew work for 7 hours without a break. No lunch or 10 minute break.
she always make her work without taking a break. |
| | 5/17/11 |
| I had a Hamburger and Tater Tots in the Holdenville, Ok. Sonic today,05/17/2011. One bun was completely cold and the other bun was luke warm. The meat on the Burger was dry,must have been cooked at least an hour before it was served, and it was tasteless. The Tater Tots were cold and greasy.I had to throw the whole thing away. Come on guys! You can do better than this!. I spend a couple of hundred dollars at Sonic reach month. I do not plan to go back until something is done about this situation. Fire the cooks or the manager! Maybe both! I like the people that work at this Sonic but something has to be done. |
| Tracy | 5/10/11 |
| Sonic should name a drink after Nate Robinson, OKC thunder basketball player. He gives you free advertising on twitter every day, better yet, put him in a commercial. |
| jerome kimble | 4/29/11 |
Im still waiting on my paycheck and its been a month they havent paid me since i quit.
disgusting enviorment and I will see to it that sonic gets shut down. Im contacting every health and food safety inspection agancy in every town in every state where there is asonic, and im going to report every one of them. that way, a very large percentage will be shut down from a random search, every employee and employer will be drug tested and cameras will be looked at. im personally looking to investigate the sonic branch and get it removed from america, the worst drive thru in america.
when I was working there I set a 20 min imer to wash hands and announced "wash your hands" but noone ever did but me. its sick, and the people guess at amounts of salt n stuff to add, oh, and one more thing, if a burger is asked for without mayo" maby they were allergic to eggs" and when the employee scrapes off the mayo hes accadently added, and puts ex ketchup to hide it, thats wrong, and that employee and the whole store is now compermised and guilty for manslaughter for the death caused by eggs in mayo. |
| Mike | 4/29/11 |
I have always been a fan of sonics, until I visited the Sonics in Vandalia Illinois, The first time we ate their the order was wrong, when We walked up to get it fixed, they were all playing games, and when they were told of the problem I was informed that I was lucky that was all that was wrong that he did not care. After they had a fire there and remodled we again tried Sonics, my 8 year old son ordered a cheese burger and recieved a grilled cheese the worst part is it had no cheese, my 4 year old daughter ordered a chili cheese conney dog and never recieved it, my wife and I ordered double cheese and the bun was so soaked in grease that it turned to liquid mush and fell apart, the grease was actually dripping from the meat and buns the mustard mixed with the grease and was running in our hands, we had to go up and get the chili cheese coney dog we were told we did not order one, when I showed him the reciept that we were charged for one, he said what ever and made us one, we then ordered 3 m and m candy sundaes, 1 snicker, 1 butterfinger sudae and guess what I recieved even after he repeated the order 1 snicker and 1 m and m, this is so aggervating to spend 60 dollars and get such poor service and such garbage for food.
we will not be back and I will make sure that if asked I will tell everyone what poor service I recieved and the garbage I recied for food. My employees travel around to most of the States and they will not be allowed to put sonics on their exspense accounts for food, I do not know what else can be done. |
| Kid that fu##ing loves sonic | 4/11/11 |
I love sonic, always have, however never will i eat there again. I got a chicken sandwich and 50% of it was completely raw meat. I'm calling tomorrow to see what i should do about this. If i get salmonella or just a stomach ache i will sue
|
| Ginny Syring | 4/7/11 |
We have visited the Tahlequah numerous times, for me to call and complain many times since the order is never right.
The last time I called, Christina seemed to finally to be on top of the game, as opposed to others I had talked with. She provided six meals for our office and everything was finally perfect. (3 weeks ago)
Yesterday we decided to try this again. Guess what, screwed up order once again. I called Christina this morning (she was not in yesterday) and really did not receive a resolution other than replacing the order or moving the prep person and putting someone else in that spot. I just wanted my money back and be done with it.
This Sonic has issues as this has been an ongoing problem and I can safely say, they can rest assured no one from this office will ever order there again.
I hope they enjoy the money they ripped us of for as it will not happen again.
Examples: chili dogs=no chili
bacon CB= no bacon
slushies= wrong fruit or flavor
this list could go on but I think you get my drift now.
There are too many other places to spend my/our hard earned money.
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| "IMPORTANT" MUST BE READ!!!!!!!!!! | 3/28/11 |
| The sonic in Lubbock, TX.. Sonic Drive-In 5802 64th St Lubbock, TX 79424.....There is this young man name Joey W...and i believe he is a manager..or that what he told me....March 25, 2011...i was at this sonic bout 9:45p.m.....this young man was totally disrespectful to me.....he literally threw my order at me....he was so rude to me, when i asked to speak with a manager...he told me that he was the manager and told me if i didn't like it that i could leave the property...i don't know want kind of business they run there...but i thought the customer was suppose to be treated with kind and respect....i been coming to this store for a very long time...since it opened.....and i never had this problem before....but for this young man to come out and be rude to me like that makes me not to ever come back to this store cause of his attitude....so my suggestion would be to get rid of him for the fact i don't think im the only person he disrespected too....also when i was there i saw that he was getting after one of the carhops in front of all the customers there.....if he is going to get on them he should do it where the customer cant see....i believe that i heard some bad words come out of this young mans mouth....i thought this was a family place....cause i know i wouldn't want my kids to hear this.....well if you could solve this matter with this young man i would greatly appreciate it....again this young man made this store lose a value customer....and probably not the first....but ill be the first to speak up for everyone else....you need to replace this young man.....thanks |
| Unknown | 3/18/11 |
| I worked for sonic in Houston it was a franchised sonic located in sugarland Tx and their management is really bad they don't know how to be managers I was an assistant myself and they would change my schedule to their convenience and they would not let people do overtime and if by any chance they did they would take their hours away it's really sad to see how they work |
| | 3/22/11 |
| I don't want to be mean, because I love the idea of Sonic. The 50's style drive in is an awesome idea. I just want to say that every Sonic I've ever been to has the same problem. Everything you get that has been fried has a horrible aftertaste. I don't know what you use to fry the food, but I'm thinking it comes from valvoline. The sandwiches are not bad. Even the breakfast sandwiches are really pretty good. The problem is with the fries, tater tots, chicken strips and everything fried. Please fix this problem so we can eat there without feeling like we just wiped off the dip stick with our tongues. |
| Nikki Lang | 3/15/11 |
| Awesome employees at the sonic in Shawnee. The one by federal...I always get the best service there and the carhops are friendly and smile a lot. much better service than I've seen at a lot of places. I told the girl at the drive thru that I was impressed and she said I should let her bosses at the corporate office know. I figure the only reports the corporate office gets is complaints, so this is my 2 cents. This Sonic is one of my favorite places because of the friendly atmosphere so keep up the good work ladies! and thank you! |
| t aponte | 3/11/11 |
| i worked for sonic for two years i started out as crew then got promoted to shift manager it didnt last long i got demoted back to crew all because i didnt get trained properly i quit know im banned from sonic l was told by my old gm debra kellar from oregon ohio # 6116 im not to be trusted like im some fricking thief i put in 2 faithfully years to that place ive contacted corp but they did nothing ill never work for sonic again and that location dont wear gloves so if any one goes there to eat they have an employee that has a dead skin decise and for francise owners its all about the money they dont care about there customer |
| p. jacob ps`sline@sbcglobal.net | 3/8/11 |
Being from Chicago I was elated when the new hotdog choices came to Texas - of course my first choice to try was the "Chicago" - to my delight it passed the "TEST" except for only one thing - the hotdog itself needed MORE GARLIC in it to give it the added taste it needs to get as close to a Chicago style hotdog as i have had here in Texas - but otherwise it is great!
All of the people I have alerted to the spot to get a Chgo HD have said the same thing- it just lacks more garlic in the meat itself - but that won't keep us from buying them tho - |
| SICKOFBADSERVICE | 3/9/11 |
| I JUST ORDERED FROM SONIC HERE IN BROKEN ARROW, OK OFF 81ST AND THER SERVICE FELL SHORT AND MADE ME FEEL AS IF I WAS INCONVIENCING THEM BECAUSE I ORDERED FOOD. I ORDERED 2 COMBOS ONE WITH TOTS THE OTHER WITH FRIES WITH 2 CHERRY LIMEADES A KIDS MEAL WITH A CHERRY SLUSH. LETS JUST SAY I GOT THE WRONG ORDER WENT BACK AND THE GUY IN THE DRIVE THRU WINDOW ACTS LIKE THE ORDER IS RIGHT OF COURSE THE ORDER IS RIGHT BUT IT HAS GRILLED CHEESE FRENCH FRIES ONION RINGS OH YEAH YOU GOT MY DRINKS RIGHT. GTF OUTTA HERE. LOOKS LIKE GOOD HELP IS HARD TO FIND!!! YOU PEOPLE NEED TO SCREEN YOUR EMPLOYEES AND HAVE THEM BATHE EVERY NOW AND THEN!! GEESE!!!! I VOWED NEVER TO EAT SONIC IN BROKEN ARROW, OKLAHOMA AGAIN I SEE WHY MCDONALDS LEAD IN THE COUTRY THE TRY TO HIRE PEOPLE THAT CAN SAY HI NOT JUST THEPRICE OF THE MEAL. I REMEMBER BACK IN THE DAYS YOU DROVE UP TO A DRIVE THRU AND YOU HEARD A VOICE OF CARING AND HAPPY....WHAT HAPPNED TO THOSE PEOPLE??!!! |
| Chrissy | 2/24/11 |
| Went to sonic the other day with my husband. I went to the restroom and when I got back in the car, my husband proceeded in telling me the carhop said she.just turned 21 and wanted to know if he wanted to have sex with him. Needless to say we will NEVER GO THERE AGAIN. I am talking to the owner in the morning. I am appalled. Kansas |
| miss hatch | 2/22/11 |
| i ate at sonic and the manager i believe here name was crystal this lady hands smelled of smoke that is so sad. then my order was wrong so i had to go back and tell them the GM this girl has no manager skills she was at least 18 i told here my problem and she rolled here eyes at me. attitude problem she has no business treating me like that so i get my order 5 min later and i sad thank you and again crystal brought my order out still smell of smoke i had no choice but to toss my food out my kids were not going to eat food that was served by some lady that smelled of smoke . |
| Kayla | 2/8/11 |
| The sonic in trinity Texas is an embarrassment. My food usually tastes like old grease and my drink tastes like cleaner, which is kind of a stories because the employees don't seem like the type to clean anything. I liked sonic as a child but I would rather drive 30 miles to the nearest jack in the box now. Also, I usually get bad service at most cynics in my travels across the country |
| | 2/1/11 |
| I get the super sonic bkfst burrito combo every morning after working at my night job. And every time management has to adjust it because the $4.69 price comes out to $5.82!! The correct amount after tax is $5.11. No big deal just makes whomever is at the drive up window grumpy. Well Michelle supposed manager of the sonic on military hwy and west in san Antonio tx perceives this customer request to pay the correct amount as a personal affront. Last week I went and after I said thank you 3 times and have a good day, she closed the window in my face. I tapped my horn and asked why she couldn't say your welcome after my obvious thank yous. She stated because she was busy and there was another car in line behind me. Okay so this week I go again after frequenting jack in the box for the past week because they are super Nice and even ask at the driveup window of my visit was good Once again Michelle is my server at the window. I hand her my card and say please charge $5.11 the correct price. She shuts the window then hands me my food never saying what she charged me. Finally she hands me my receipt and I ask for 2 salsas please. She says ketchup and salsa are in your bag. I say thank and she closes the window. I pull around to the side and call the number on my receipt. Michelle answers and I ask for the 800 sonic corporation number (the number she gave me is incorrect and was never answered) then I ask her why she never says your welcome she says there was a car in line behind u. I advise her that the answer worked last week but that I had come by to give her a second chance and that if she didn't want me there. She cut me off and said excuse me? And I said that it wa very simple to say your welcome after having such a thankful customer. She sarcastically said your welcome. And I said that is a good start. That is a lot better and told her to have a good day to which I was only talk to a dead phone line. I then called the incorrect number she had given me an then googled sonic, got the correct number and called my complaint in. While in the parking lot, Michelle is looking out the front window throwing daggers at me. She then walks out and around my car and checks the back of my car out (looking at license plate?). She then runs past my car into sonic and throws her coat on side counter and races into back of store. Then another employee walks beside my car and in the front door. He was standing behind my car also. Now IM questioning what the heck they are doing. And state my concerns to the complaint line whom IM still on the phone with. So hopefully I get a call in the next 24 hours since they have now escalated my complaint. Someone please tell Michelle that her job would gladly be had by someone who would hopefully be happy to get it because she is not. Why do corporations continually advance people based upon their incorrect perceptions of these kinds of employees? A better and probably more lucrative way to promote would be based upon fellow employees' and customers' feedback. Well since michelle acted so psycho while I was on the phone lodging a complaint, I think I better play it safe and stay with Jack, who appreciates my $2.47 cent order every morning. Yes jack in the box charges less, and is super friendly and has never stormed out of a store to check out my rear license plate surreptitiously. |
| Angry | 1/26/11 |
| My daughter works (worked) at Sonic in Tomball, Tx she was sexually harrassed by her Gm and reported it to H/R, investigation done, GM quit. Another manager (a very nice lady) who had my daughters back and witnessed the harrasment was then transferred out of the store and GM's (the harrasser) best friend then became GM of the store (New GM's brother is new GM's boss) and gave my daughter hell on a regualr basis, cut hours, disrespected and refused to speak to her. Then he posted the work schedule on Sunday and told my daughter she was no longer on the schedule and walked out. She did not know if that meant she was fired or what so she asked the other manager on duty who informed her that she had been transferred 35 miles away to work 20 hours a week for $3 an hour. She called the new GM to ask what was going on and he refused to come to the phone saying in the background F**k her I have nothing to say to her." So she asked another employee to retrieve the telephone number off the wall to HR again so she could complain, she was told the new GM had removed that number and that if she wanted to complain it would do her no good to go above his head as his brother is his boss. So we are looking for a good employment attorney. My daughter worked 40-60 hours a week due to being short staffed before all this happened, came in on her days off to help out and never came in late or called out. So if anyone has the number please post it. Thanks |
| Varnetia | 12/24/10 |
| Does Sonic have a toll free number to call? |
| T. Bone | 12/17/10 |
| I recently ate at a sonic drive in located in clarksville tennessee off of exit 1. The General Manager Trey? Or something like that, was screaming at the car hops, one of them pregnant! I hope he gets fired! I mean the whole point of being a GM is you go above and beyond the normal standards of an exceptional employee, not below and abusive! I don't know how he aquired his position! I hope all sonic drive ins DO NOT operate this way!!!!! Too Bad all I can do is rate them one star! Ridiculous!!!!! I called corporate, hopefully they will handle the matter with all the seriousness it deserves! |
| Doug | 12/8/10 |
| I have visited the sonic at 7521 NW Barry Road in Kansas City Missouri periodically over the last 15 years and just recently, I've had to start counting my change at each visit. It's always the same girl that trys to short change me at each visit. She'll tell me the change amount, and then give me that amount in change, but its always less than the reciept says I should get. The reason I remember her so well is because after ordering a drink and giving to the nearest nickle higher than the order was, she actually asked me if I wanted my change back. Today when I confronted the manager about it he just said she'd been there a long time, and I'm sure she has! His numbers are looking pretty good if the til never comes up short. I told him either she can't count or she's a thief, either way, she needs to be taken off the register or fired. There is not a third option and I'm not stupid enough to ever go back. If you're ever in Kansas City, MO. don't eat at sonic. They're thieves!! |
| Randy Smith | 12/12/10 |
"After wishing a carhop a Merry Christmas, he said "I wish I could say the same". Asked if he was having a bad day he pointed to the "Holiday Drink Cup" and said we can only say Happy Holidays!!!!
And because of this, I will never spend another dine at Sonic! |
| carmensitaa | 12/12/10 |
I always go to sonic for slushies, however the closest sonic (vance jackson && san pedro, san antonio tx) NEVER has a working ice machine!! I wentd yesterday for a large coke, he tells me "two things, we don't have coke and we don't have ice!" i went today for 2 coneys and wait 20 mins just to place my order after charging my card the server then tells me he doesn't have anymore.
Are you serious? I was beyond mad, it's really upsetting when you really want sonic and they NEVER have anything. poor service, they should just close down! |
| teacher in amarillo | 12/14/10 |
| I ordered sonic this morning for breakfast and ended up tossing out my entire order after watching the cook pick his nose for five minutes while waiting in my tots. Really diging in there and then eating them, then emptying trash, no washing if hands and walking back to get my food. Absolutely disgusting!!!!!!!!!!!!!!!!!!!!!!!!!! |
| Bert smooth | 12/6/10 |
| Please take the spider off of your menu. It is hideous, terrifying, and nasty. It's the LAST thing I want to see in a restaurant environment. Thanks. |
| Sue Hoffman | 12/2/10 |
| Your Sonic on Bryant Irvin Road in Fort Worth, TX has one outstanding employee. I stopped to get a drink and my car wouldn't start. A young lady named Candy offered to bring her car around and let me jump the battery off hers. Male customers were sitting around watching us, but never offered to help. This employee refused to take a penny for helping. Candy was also the one who waited on me before the car problems and was fast and efficent. CANDY IS A GREAT ASSET TO YOUR COOPERATION. |
| Nick | 11/22/10 |
| My wife works at Sonic here in San Antonio. She has been with them for 6 years and loves her job. She recently moved stores where they only pay 3 bucks an hour compared to the 7.25 she was making, apparently they have to claim their tips now. After working for 3 weeks at this new store the GM told her that she was raising her pay to 7.25. We were extremely happy to hear this since we live pay check to pay check. Every dollar counts. However, now it's been a week and the other employees found out that she got a raise and started complaining. I spoke to the GM and she assured me that it didn't matter, her words "The only opinion that matters here is mine." So I take my wife to work today and the GM sits her down and says she has to go back to 3 bucks an hour if she still wants to carhop or stay at 7.25 and only make drinks. Also told her if she doesn't like it then she can go work somewhere else. I think this is wrong in so many ways. First, how do you give someone a raise and then take it back ? Second, the GM smokes pot on the job almost everyday. Third, she yells and cusses at the staff when they don't go as fast as she says they should. And lastly, why did she tell me that her numbers have gone up since my wife started there and that she is an asset to the store if you are just going to turn around and take it back. I want to file a formal complaint against this GM and her store. Nacodogches and 1604, San Antonio, TX |
| Crystal Diaz | 11/22/10 |
| My sister in law has been working fcor Sonic for about 4 months now. things were going good until we started geting here pay check and noticing that they were reporting tips that she really wasn't even meet like her last pay check came gross $ 534.00 but her actual check was only dollars. I'm not ure hwat they r doing there at the sonic in Wagoner ok but I don't think that it is legal. She only carhops half of the time and the other half of the time they have her clocked in as a crew memeber. I know what she brings home every night and it is no where close to what they are reporting. I am going to get ahold of the corporate office. Also the main amanger at the the store comes in everydat clocks in and leaves for the whole day never even satys and works and I have seen her do this with my own eyes so she is jacking the corporte company for her pay check because she is getting paid for not even being there. |
| john homer smith | 11/13/10 |
| the sonic in hattiesburg miss. is a cult of sorts. i worked there for a short time.when i first started i was told by other employes that the only way to advance or really stay there employed for any amount of time is you would have to be religous.come to find out that was a serious understatement.every day was hounded by the manager john about being saved. to cool his jets i caved a couple of times and went to his church.i do believe in bigger power than myself,however that is my private personal buissness,which should not in no means be intergrated in or with my job,for sure not from my boss.he hemed me up in the frezzer on day for 10 or better minutestryig to convert me.i had to physicly move him to the side and tell him "your freaking me out dude" just to get away from him. afew days later i quit. messed up huh......????... |
| Shawnee Sonic | 11/15/10 |
| I am a lifelong fan of Sonic ever since they opened when I was a kid. I am deeply saddened that I have become a target at the Sonic on 45th Street in Shawnee because the gentleman waiting on me has to decided to comment on how many times I visit and that I must not be able to cook. I love my Sonics and for this person to judge me...if I was the owner I would most certainly be looking into this because he has just lost a loyal customer. I wont be back and like the lady said in the note above. I won't be back. He mocked me in front of my childen twice and you can believe they noticed and were angered a well. Has the owner noticed his profit going down because the place is almost dead now. Wonder why. |
| RebeccaH | 11/11/10 |
| I've eaten at the Sonic on 89th Street in South Okla City for years. It used to be very good and we usually ate there once a week. In the last couple years, we've seldom eaten there because of our diets. For three consecutive visits to this Sonic, we received fries that were so overly salted we had to trash them. We complained to the management and didn't eat there again for several months. At the next visit, the fries were good. Tonight we ordered take-out from this same location and the fries were inedible. The excessive amount of salt on the fries ruined the meal. The burgers were decent but were poorly bagged and were smashed flat. The fries were bitter with salt. I could actually feel the heavy grit of the salt and the taste was hideous. I ate several hoping to find one that was tolerable but only ended up with painful lips and had to trash the fries anyway. We gave them plenty of chances but we're through. We will no longer eat at this location. It's a shame because their food and service were excellent a few years ago. Now it's pretty much crap. |
| azlovesyou | 11/6/10 |
| My experience at the Belleville, IL sonic was absolutely terrible. I ordered some food and they brought it out to me, I handed 'em my debit card, they said it was declined. I asked them if they could split the order, they said no. I said can you hold on a minute, I'm calling my mom to transfer some money to my debit card... they said ok, but then came back out and said they wanted the food back... i was literally like 30 seconds away from getting it transferred. they were very rude. i complained and they said over the phone they would send me a couple coupons for free meals. when i received my coupons... well coupon. it was a coupon for 1 free sandwich. they lied to me when they said they would send me a couple free meal coupons. a sandwich is not a meal. it's a sandwich. and they said a couple, not just one coupon. this is bogus... i plan on calling corporate again first thing monday. |
| goldielocks | 10/25/10 |
| The sonic in Moore oklahoma off of telephone rd was horrible. The bun was so dry like they toasted it hours before and the lettuce was a big chunk of the core that was not prepped correctly and the fries were horrible. I would say it was the worst experience I have had a sonic. The manager needs to reevaluate the cooks they have hired. |
| | 10/5/10 |
| i go to sonic in hollister. Mo. The managment was selling drugs in the bathroor. Not happy |
| Bryan H. | 9/27/10 |
| THE SONIC IN ODESSA, TX @ 2313 N. COUNTY RD. WEST DOES'NT LIKE WHITE PEOPLE. THEY REFUSED TO GIVE MY SON AND MYSELF AN APPLICATION FOR EMPLOYMENT FOR MY SON. I'VE LIVED NEXT TO THIS SONIC FOR 7 YEARS AND HAVE NEVER SEEN A WHITE PERSON WORK THERE. UNLESS YOUR A MEXICAN, YOU WILL NOT GET A JOB THERE. I WOULD LIKE THE MANAGER FIRED, (HE IS RACIST!!!!) EVERY EMPLOYEE THERE WAS A MEXICAN. |
| HOMINYIAN | 9/9/10 |
| I USE TO WORK AT SONIC IN OOLOGAH OKLAHOMA AND HAVE TO SAY THAT THEIR CLEANLINESS ETC IS SUPERB THEY REALLY TRY TO UP THE MARK IN GOOD FOOD AND SERVICE, THAT BEING SAID I WILL SAY THAT I CAN NO LONGER BRING MYSELF TO EAT SONIC FOOD DUE TO MANY OCCASIONS WITH BOTH MYSELF AND FRIENDS EXPERIENCES IN HOMINY OKLAHOMA. THERE HASBEEN A ROACH SUCKED THROUGH A STRAW OF A FAMIMLY MEMBERS DRINK, ONE FOUND IN A ABURGER AND IN ONE FRIENDS SMALL CHILDS FRIES EVEN A FRIED ROACH. MY FRIEND WORKED THERE AND SAID THAT WHILE CLEANING THE ICE CREAM MACHINES YOU HAD TO SWAT AT MANY TO CLEAN,THE OWNER IS RUDE AND ABUSIVE TO HIS EMPLOYEES. I AM NOT SURE HOW HE STILL OPERATES |
| thepalletboss@gmail.com | 6/21/10 |
| I ate at Sonic often as a kid. I stopped a few years ago after my 3-year old was served an ocean water slushie filled with bleach in Quitman, TX. When I took it to the manager to report the machine had been improperly cleaned, I was told, "We don't clean our machines." Recently I decided because one Sonic is lousy, it doesn't mean they all are and I tried them again. This time I was at Independence Avenue in Kansas City, MO. My order was all wrong,(how do you mess up a burger ordered with ketchup and pickles ONLY???) the employees were rude and physically dirty, the drive-in itself was trashed and I watched someone pee behind the sonic sign while we waited for our food. I called the manager from the parking lot and he laughed and said, "What am I supposed to do about it?" My response was, "Nothing. McDonalds will do it for you." Wake up, Sonic. You can't replace quality with commercials and expect to stay afloat. Personally, I'd rather risk the "vanilla freezing mix", no matter how twisted, because I know the souvenir wont be hepatitis. I wish I could rate lower than one star!!! |
| Karin Wildeisen | 6/21/10 |
| Sonic has a corporate complaint line. It is 1-866-657-6642. Please be sure to call this number if you want your voice to be heard. If they hear from all of us, they may change their policies. |
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