Sonic Corp Corporate Office & Headquarters

i was at the coleman location and my order was wrong so i proceeded to go inside and when i did i noticed two cockroaches on the stainless steel table. i was so grossed out that i walked out and threw my food away and went to the dairy queen down the street. if cockroaches normally come out when it is dark then there must b alot of them in the store to b out in the daytime.i will never eat tat this location for as long a s i am alive.

Saw manager actually degrade employee in front of customer. Not a good example to set. Just because of her attitude toward her employees, I will not GO BACK. Not acceptable in my book. That Sonic needs new management badly. On another note, their carhops are exceptional!

The Sonic in Kingston, NY is horrid. The Employees are idiotic, slow, and could care a less about the customer. I will never ever frequent a Sonic anywhere ever again based on my experience there. It's just not acceptable when a Customer's order gets screwed up two times then the Employees are overheard by the Customer having a good making fun of how how bad they screwed up the order!

I went to the sonic in bakersfield ca on niles street and morning dr I got there at 9:10 pm we ordered only milk shakes and we waited 30 minutes I hit the order button they didnt answer for 10 minutes then they finally answered that the orders were mixed up and it would be alittle bit longer we waited 45 minutes for milk shakes still did not get them so we left pissed off need more workers and faster service

Went to the Sonic's on Mabelvale Drive in LR. Ar. all i wanted was a shake for the kids, we waited 20 minutes at the drive thru intercom no answer. So we drive up to the window only to be ignored for an additional 10 minutes. So I called the manager the next day only to be hung up on because of my complaint about the service I received last night. NEVER AGAIN WILL I EVER GO TO SONIC'S ANYWHERE

Last night I took my grandson to Sonic in Siloam Springs, AR. I ordered cheeseburger, chili cheese tots and a sundae. We waited for about 35 to 30 minutes. I complained a couple of times about the wait for my order. I must have mad someone mad, because on the way home I was eating my burger and I felt something in my mouth, I pulled it out of my mouth and they had a dirt clog about 1/4 in size in my burger. Needless to say I have contacted the owner. Someone needs to be fired.

I have gone to Sonic Drive Inn since the 1960's. The foot long chili cheese dog WAS great until the last time I visited Sonic (Mother's Day, 2013). The chili only had about 1.5 tablespoons of meat and lots of sauce and it smelled terrible. Needless to say, I won't be eating at Sonic any time soon!!!

The Sonic on 23rd street in Oklahoma City is terrible. The average wait for the drive through is about 20 minutes (even 10 minutes for just a drink). Every time I order a shake, it is ALWAYS served to me MELTED! On numerous occasions I have been given the wrong order. This just seems unacceptable and I hope you fix it.

i love sonics have even worked there for a few years but what can be done with the comercials .the are soooooo bad.google sonics wosrt comercails to see what i mean.you need new actors an a whole new plan cause the two old bald non funny guys are bad for business.at least do a vote some how cause everyone i know agrees.THEY STINK BAD.

I recently went to Sonic and had horrible service. The girl brought the food to my car and hit my vehicle with the red tray. Did not apologize and tossed food in vehicle.

i have been a devoted Sonic customer for 30+ years and the best service ever comes from #3207 in Richardson Tx. . These people have it down. They offer quick easy and delightful service. Always up beat and taking care of your needs. You don't have to ask for anything they just offer it right up front. Everything i have had is fresh and well put together. Thanks Sonic # 3207

They are extremely slow and rude. Say in the drive through for 10 minutes without anyone saying anything to me so I pulled into a space to place my order. Pushed the order button and no one took my order for 10 minutes. This is no way to treat customers, and they were in no rush to serve me my drink.

I went to the Perry,Ok location for three drinks! Waited for 15 minutes and saw two customers that had shown up AFTER I had gotten there, receive their FOOD. I asked for refund and left! How awful! That was my first AND ONLY experience with them!!!! PATHETIC!!!!!!

Its ridiculous when i go to sonic in springhill all i c is people on cell phones, talkn loud, managers allowing employees to play music on their cell phones cause i can hear it on the speaker when ordering unless theres a radio inside. I saw a manger & employee during one morning outside taking pictures while people in drive thru line waiting to order. After the photo shoot they ran back in proceeded to take orders. They were extremely busy another day & managers were out back talking. U could clearly see they needed help. Later the managers which were a black & white female went back in yelling at employees about a time & they not getting orders out. But maybe if they were in there helping things wouldve been better. I feel for the employees here. One of the employees says they force them to turn in more tips than they reall have. Says if u dont get $1 per hr in tips u are a bad carhop. What?!?! Really?!?! Theyre taking away paid vacations so to speak. Somethings ALWAYS wrong w/the slush machine. Was on drive thru another day & i could see them eating in the kitchen while preparing food. Employees are unhappy & cant be all they can be because they feel they are always put down & never really told good job unless its a certain favorite employee of theirs. I have a very good relationship w/some of the employees there & they all have the same problem... FAVORITISM is a HUGE factor there & needs a complete NEW management team... One employee says the head manager tells them not to throw cups away that falls on sonics wet floor... He wants them to use them. Ugggh!!! You are not home. That floor has waaay more traffic than at home... Help those employees & get some actually professional management in that store.. The doors are sometimes wide open & you can hear alot... Heard managers yell at employees.. very unprofessional! Its a way to talk to people. Employees are affraid to talk to the managers bout a problem because depending on if she like u are not u may get fired.

The manager there is rude. Always acts like your a in convince. Clicked off the intercom before i was done, then gets on her cell phone texting. Im tired of sonic. Most of the other people there are ok, but this one who seems to always be there is the rudest laziest person ive seen there. Im going to start going somewhere else.

I have been to the sonic in Woodward Oklahoma and it is one of the worst sonics I have been to. Cold rubber fries every time. No toy in the kids meal. It's gross and unacceptable.

I went to sonic this morning just as I do about every morning. Unfortunately as I'm placing my order there is an employee smoking inside the window watching me order. All I could think about is how nasty that is to smoke where my food is being prepared. Smoking has been banned in restuarants but yet you let employees smoke. Doesn't make much sense to me. I really wish you would respect the other employees who don't smoke by asking that your employees smoke on their own time and not at their work. Also respect the customers and stop smoking around my food. I paid for my food not for the tar deposits you are leaving in your restuarant. I complained at the window but unfortunately the girl acted as if it was none of her control and she said she didn't like it either.

I am normally not hard on people because I have work in fast food, and I know how hard it is. However every time I've eaten at the sonic in my town my order is wrong! Its frustrating, and I won't be returning anymore.

Visited the Vinita, Oklahoma location today, Sat. 13th of April. I waited in the drive-thru for about 15 minutes for a strawberry shake, it was busy. However it seemed to be the employee that was giving orders and somewhat in charge brought out the drink order in front of me to the vehicle due to the wait, took cash in hand and returned the change and back inside, straight to the window. When i pulled up to the window and waited a few more minutes while overhearing that the shake hadn't been made yet, i watched while it was prepared only to see the woman in charge pick up my cherry bare handed and placed it into my shake while the other employee was placing the lid on. When I asked for another and was going to toss that one out as it had just been touched by hands that had not been washed between money and food handling and also had no gloves on, was told that it was not mandatory to wear them. I should have just asked for a refund right away, but was somewhat in shock as I listened to the employee explain. I became aware that not a single employee had gloves on as well as seeing the contact between wiping their hands on their pants, touching food, money and who knows what else that was unseen. Now here I am looking at my strawberry shake wondering if it is safe to drink. I am aware but not overly obsessive about germs in public places but to watch as it happens is a different story. I am astonished as I have worked in the food industry in the past and am aware how easy it is to spread germs. I very rarely frequent this location, but was in dis-belief of the lack of effort being made to follow proper sanitation rules. Seeing as how Sonic has multiple locations in this are and are some of the only food services in some of the smaller towns, I would hate to see them closed up by the Health Department, as they do fair business to stay afloat. It would be more beneficial to just follow the rules and be considerate of those you serve.

We stopped at the Sonic in Mt. Vernon, Illinois. Waited in the drive thru line for at least 10 minutes. Although we could see two young girls at the window looking in our direction, they were talking to each other, one hopped up and sat on the counter and one was drinking something. They looked in our direction several times but totally ignored the fact that we were waiting to place an order. Girls were delivering orders to cars and they obviously could see us and the five vehicles in line behind us but did nothing. Finally, I drove up to the window and the girl just looked at me and didn't say anything. I asked if there was some reason they weren't taking any orders and told her we had been waiting ten minutes and there were cars lined up behind me. She said the system was broken and they had no way of talking to people at the drive up. That's odd because the pickup directly in front of ordered because I saw him. She looked at me and said "did you want to order something?" I ordered 2 sodas and she shut the window and yelled back at someone that the lady in the drive up wasn't very happy. We never even heard an "I'm sorry" or "thank you" when she handed me the drinks! Very poor customer service...