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I am pretty sure Sears does not employee any managers.
the product from sears are the worse product. i buy the insure for the product and them take 3 week to do the job. this is the second time for this product to be send to repair.
Got to hope that you read your reviews and do something about your customer service!!!
It took a month to repair my refridgerator. The call centers are completely incompetent. Never buy from Sears.
have tried to get installer back out, installer managers came looked a while back, been waiting, screws holding opener up falling out. Sears installers (contractors) could careless, Sears is a joke never respond!
Thought buying washer and dryer from Sears would ge t prompt repair service. The laugh is on me. Took 30 days is now broken again
Called in April 4th to schedule repair and still do not have a repaired dryer. Customer service was rude and hung up on me. They are not backing up their product.
quoted one price then when went to pay it was $100.00 more between 3 supervisors was told i should buy something cheaper
I called Sears in Victoria Texas today to schedule maintance on my vehicle, and was told the auto center had closed down. I was so disappointed because I used it all the time. I really like Sears they are so friendly, and helpful. Wish they would reopen the auto center.
Bought tires and was never told the warranty that I had wasn't included in removing a staple 32 days later!!!!
For about a month and a half now, I have been trying to get my refund. But every time I call, it is something other excuse with these people.
How is it company still in business? Ridiculous.
Never again am I ever going to deal with Sears.
Horrible should not still be here
All sears want is money they think customer are stupid . The repair area are rude and can not speak engish. I brought three tv from sears and one is a pices of junk and sears will not fix it with us paying a arm and leg which I will not do. I will never buy from them again and if I can sue them I will. they suck
Waiting for a replacement part for over 6weeks and keep getting the run around. Call or email on a daily basis and Sears employees have no clue or care. Never again buy from Sears and will let Social Media know.
Never again!!!! 3 grand on fridge that lasted two yrs!!! No one will help. Will be buying a replacement some where else!!!!! Don't buy a pizza ship from them.
I made two appointments for garge door repair - both were cancelled the evening before. No reason, they just did not want to work after 3PM. Too bad for Sears!
i bought a/c unit the salesperson offer rebate but the amount for the rebate was wrong and now nobody want to be responsible for the mistake. since november i still dealing with the office to get my rebate. if you planning to do any home improvement make sure you have all the information right.
I want to tell you how wonderful your sales Associate Christine in your Westminster Colorado Parts department is. She went over and beyond our expectations to ensure our satisfaction!! She is an asset to your corporation!
the person that answered the phone was very courteous and provided the help that was within his area! Keep that good work!!
I ordered socks and underwear and a ferf sword and a ferf gun for xmas, and still don't have it. I have called Kmart and sears 8 times. they just keep telling me lies. so now I called the corporate office. Ill see if they help me . that took my money so I would like my stuff,