600 W Chicago Ave Ste 620 Chicago, IL 60654
(312)784-2366
Reviews For Groupon, Inc. Corporate Office
The worst service I have ever encountered.  | 5/8/12 |
| I wish to categorically state that I have dissapointed by the lies and cheap tricks exhibited by a branch of ur company "Groupon Malaysia". I have called the groupon costomer service here in malaysia several times concerning a groupon I purchased and each time I'm been told nicely that it will be fixed in 24 hours or that I will be sent a manual groupon etc. But till date almost 3 months now nothing has been done. In recent weeks i've voiced out my displeasure over the phone but nothing has been done to solve this situation. The worst part is that when ever I call I get assurances that are never followed through. Groupon will need someone like me to help flush out this unprofessional practices and improve the efficiency of this business model. Till you guys put the proper people in place I would say that so far this has been the worst experience of all e-businesses anyone could ask for. | |
| Brinda | 5/14/12 |
| Groupon.ae (UAE) Request #75252 --> since 16 April 2012, no operator assigned, via phone directed to a line which is not being answered Brinda Bhadai posted this on May 14 01:20 pm Does anybody know what is going on with the UAE groupon services???? I've posted a request for reimbursement (as advised by merchant, since we were not able to schedule an appointment within the avalaible stay in Dubai) on 16 April. Till today (14 May 2012), almost one month later, I can still see that the request has not been assigned to an operator. Out of desperation I called the customer support (T +971 (0) 4 4579494 ). First time I got disconnected while waiting for an operator to answer the phone. Second time I got an operator, who had NO ACCESS to the GROUPON system and he said he would put my call thru to another operator. The phone kept on ringing for minutes, nobody answered, after 5 minutes I hang up. It's costing me a fortune to call from Holland Third time, after waiting for customer service rep. to pick up the phone, suddenly line went dead.. Fourth time, in the middle of the answering machine text I got disconnected!! What is going on, why is nobody following up, answering the phone.... Grrrr... | |
| Very Annoyed Customer | 4/24/12 |
| I purchased the magic bullet last Feb 29, 2012 .The voucher stated that delivery will begin on March 26. But due to holy week vacation, it was moved to Apr 13. Despite the many follow ups I made re this product , I always received one and same comment about this, “sorry maam for what had happened, I will assure you that this will be delivered to you. We just ran out of stocks and your name is included in the delivery.” How long will I wait for this? FOREVER!!!!!...hell no… I waited long enough and I fear this would happen to another product I purchased from them, the nicer dicer which is due to deliver Apr 23. I will complain them to DTI if still no delivery until end of April. Groupon is lowly poor and they should close their lowly company Very very poor in service. How can they say they ran out of stocks. They should have known as they have visibility in the actual number of order as their site will auto close when it reaches the due date.Damn you Groupon!!!!!!you are all liar, cheater and thief!!!! | |
| Erica | 4/25/12 |
| Customer service is horrible. Not considerate at all. After having a bad experience with one of the services, they insisted that I had to use the Groupon, didn't bother to ask about my experience, and when I expressed how dissatisfied I was & that I don't plan on using their services, they simply replied with "sorry to hear that". Horrible. | |
| DN | 4/30/12 |
| Groupon is doing a very bad business, they are cheating people. When calling customer service, you will put on hold for a hell of time and not reponding.... very poor service they provide. never purchase a product in GROUPON. | |
| SHARON NEWBERG | 4/30/12 |
| I actually did not even want to put one star. This companies customer service is the worst ever. I had ordered a mattress topper and ordered the wrong size. I called the very next morning and I was told...no problem just need to send to management to get approved.......... well after about a dozen phone calls and 3 supervisors later I kept getting told it was too late because the product had shipped already. 2 weeks later I still have not product. Talked to another supervisor who said product should ship in a couple days. I finally got product and of course still the wrong size. If my company ran this way we would be out of business. Suggestion: if you are an investor in this company....................RUN!!!!!!!!!!!! | |
| Manoj Awatramani | 5/2/12 |
| To, Panasonic India/UAE Pvt. Ltd. I am just so disappointed with Panasonic! I know it is strange that I am writing you, sir, but I feel like I have to let someone at headquarters know what happened to me. Still why no procedure has been done on my Television yet, UAE Panasonic team please get the work of my Television done ASAP, otherwise I will never purchase any Panasonic product in my life. A little over time of 3 months I had purchased Panasonic 32” LED Television from UAE and It worked reasonably well up through till 3 months. But just few days back it had stopped working suddenly, it gives sounds nothing on the screen, So I called Panasonic customer service, and called a technical person to visit my place but when I told that I have a 1 year international warranty, I was told by the technician to visit the service centre for query, I should have been provided 1st with the home service, I was told to take the TV at Panasonic service centre which was around 35 kilometers away from my house, I took my Panasonic television to the store to get it repaired but the person at the store they told me that they will verify the problem and send it to the concern team ahead in UAE and if they will get response from there to repair it then only they will repair FOC. Otherwise I need to bare the expense. If I need to bare the expense then why am I given the warranty period. And please note that customer satisfrication is a must, what the crap you have their working in your service centre which is on C.G road (Ahmadabad) what should I tell my friends, relatives that no to buy Panasonic products. So please give necessary training to the person who sits on the counter and has to assist to the customers. I need to talk to someone superior regarding my complaint. Overall Panasonic product & customer service is ridiculous and I am not at all happy with the service you have provided. Looking for your prompt response | |
| Alicia | 4/17/12 |
| what you indicate on your site If the experience using your Groupon ever lets you down, we’ll make it right or return your purchase. Simple as that. well not true I have had bad products & services groupon Brazil and when i contact groupon they say that they are not responsible for products or services of who they list well this way groupon will be bankrupt very soon their are excellent competitors around the world that really honor: If the experience using your Groupon ever lets you down, we’ll make it right or return your purchase. Simple as that. do something about the bad or false products sold on groupon.com.br & and definitlely do something about having a little customer service. Never get back to you and if they do a month later groupon.com.br claims no responsibily for services or products sold on their site groupon.com will fail very soon if this attitude continues | |
| John Krogman | 4/3/12 |
| Groupon is a fraud and ripoff! I emailed a complaint about a merchant that refused to honor my Groupon coupon on March 24. I have not received any response from anyone, despite the website's promise of a resonse within 24 hours. After waiting over 5 minutes for the misnamed Customer Service of Groupon's, I decided to notify my credit card company to not pay Groupon, to wrote this note, and to write a letter to the Corporate office. I will never do business with Groupon again. They are not honest! And Groupon supports crooked merchants too!! | |
| Poor Merchant quality | 3/17/12 |
| My complaints are the following: 1. Misrepresentation of the party from whom I am purchasing the item: The Groupon page clearly states that the seller of the deal is Reckitt Benckiser, and even uses the Reckitt Benckiser logo on the page. Whilst Reckitt Benckiser is a public listed, international manufacturer of consumer goods, whom I would trust, and whom I thought was selling the items wholesale. Instead, when I went to pick up the items, I was met with an abusive individual, Mr Mark Kong (markfungkong@gmail.com) who claims to be the 'boss' and 'manager' of the retailer who is partnering with Groupon, Think (www.thinkers.hk). When I asked him for his business card, and which company he is from, he gave me his card, which shows that he is clearly NOT from Reckitt Benckiser. Instead of having the expected security of purchasing genuine items from the manufacturer or an authorised retailer, I realise that I am instead buying from a one-man shop, whose main line of business appears to be a small cafe rather than a retail outlet, hawking his wares from an unknown source. This would appear to be misrepresentation in your advertisement, with legal implications for Groupon and the company you are partnering with. I would like a thorough explanation from Groupon as to this misrepresentation. 2. Lack of retailer education on Groupon's iPhone app: The retailer whom you have chosen to partner up with for this particular deal, was a very abusive man. I have participated in many Groupon deals previously, and have done so through the Groupon iphone app which you introduced a while back. I believe Groupon's investment into developing and maintaining the app is to ensure that customers have a convenient way of purchasing their vouchers and using it at the shop with the 3D barcode and security code that is delivered automatically to the app. Retailers on their part, generally have barcode scanners or take down the security details to enter into their terminal. I had yet to run into any problems using it, until this incident with Mr Kong.Unfortunately, on this occassion, Mr Kong insisted that he does not accept vouchers on the app, and that I would have to print the voucher out. Since Groupon has introduced such an app and is encouraging its customers to use it, they should make at least EDUCATE their retailers in how to accept vouchers submitted via the app. Mr Kong clearly has not been educated in this respect, or has failed on his part to maintain his contract with Groupon. If I am being encouraged to make my purchases with your app, why am I being refused a redemption with the app particularly since that is one of the main features of the app? I would like (a) an explanation of why Mr Kong refused to accept the voucher via the app, and (b) an clear explanation of Groupon's policy with regards to the use of your app. 3. Abusive retailer: When I requested to call Groupon support line to clarify the matter and seek a solution, he started shouting and told me to leave his shop or he would 'call the police'. He even told me 'get a refund if you want, I don't care for your business'. I am appalled that Groupon has not made a greater effort to verify the background of the parties you partner with. Regardless of his reason for not accepting the voucher on his app, I believe you would agree that Groupon would not want its customers to be subject to such abuse. Accordingly, I would like an explanation for his abusive behaviour. | |
| Chris Becker | 2/20/12 |
| Groupon is bad for small business. I was asked to participate in a Groupon campaign in Dayton, Ohio. I operate a small nationally chained cafe. Our most expensive item is $6.49. Groupon convinced another franchisee to list all the locations in the market, so each location would benefit from Groupon's large database. The night before it was to go live I receive the "Rules" of the offer. After reading it, I determined that this was not in my businesses best interest. I replied to their email I did not want to participate. The next day my location was displayed and over 110 Groupon's were sold. I felt I had to honor the Groupon coupon to save face with customers that bought them. I would perceive my potential losses over $1,000.00 Group will no longer acknowledge my emails requesting a remedy for a campaign I did not want. Stay away. | |
Dr. Jeff  | 2/11/12 |
| I had an idea.. Similar to the movie, Supersize me, Groupon should do a documentary in similar fashion. You can only do things, eat etc.. Things purchased from Groupon for 30 days. | |
| sheila clarke | 2/12/12 |
| I purchased the teeth whitening deal with PearlNation on the 17/12/2011 cost price £69 through Groupon for One Hour Laser Treatment in South London. I made my appointment with Pearl nation directly for the 17/01/2012. On the 16th/01/012 I was contacted by someone from Pearl nation saying that my appointment would have to be re-scheduled to 30/01/2012, I argued that this was not fair notice by them for me and as a result I would lose a days pay for time I had taken off work. Never the less, the caller said there was nothing she could do except to offer me another appointment for today. She asked me for my voucher number and secuity code for my voucher. I have taken another day off work and I travelled down to London to the address at Amadeaus House Floral St. Covent Garden WC2E 9DP. On arrival I was told by the receptionist that no such company was and had ever been at Amadeaus House. I asked to speak to the manager who asked me for any relevant phone numbers for Pearl nation, as he has had to turn away numerous other people from their premises and was getting very concerned that their address was being used. The manager did get to talk to Pearl Nation while I was there but was given a refusal to speak to the person in charge of Pearl Nation and infact the phone was slammed down in the middle of the conversation. I noticed that Groupon were still selling vouchers for teeth whitening from Pearl Nation up untill a few weeks ago. This worries me as I can not have been the first to complain about this bad and extremely dodgy probably illegal practice by Pearl Nation. For this reason I asked for a refund of my total amount paid £69 within the next 5 working days. This complaint was made on Tthe 30th January. No one replied to my email untill 7 days later. They said they would look into my matter and offered me £69 but only to go back into my credit with them and only to buy deals in the future with them. I refused. I wrote back saying it might be seen as a goodwill gesture if they had dicided to compensate me for my wasted time and shoddy treatment by them and their bussiness partners! They have told me they will look into my case again as it seems that my voucher has been redeemed, (used) thereby saying I have recieved treatment!! I explained to support at Groupon that this is certainly not the case! I havent been happy with their customer sevices in the past.(I waited 4 weeks for a refund before christmas for teeth veneers that turned out to be not suitable). I am thinking very seriously of reporting this to a consumer watchdog programme which airs on Radio 4, so others wont be duped into parting with this kind of money and so much valueble wasted time! | |
| steph | 2/6/12 |
| no customer service at all. was on hold 20mins. in end gave up. need a refund asap | |
| Lesley | 2/7/12 |
| DO NOT BUY ANYTHING FROM THEM. I BOUGHT GOODS THREE MONTHS AGO AND STILL DON'T HAVE THEM. THE MANAGERS AT GROUPON WONT SPEAK TO ANYONE ON THE PHONE AND I AM CONSTANTLY FOBBED OFF WITH EMAILS WHICH SOLVE NOTHING. THEY ALSO HANG UP ON YOU WHEN THEY GET FED UP TRYING TO RESOLVE YOUR QUERY. PLEASE PLEASE DO NOT USE THEM! | |
| Mohit | 1/26/12 |
| Groupon is the worst company. They have charged me money and are not delivering the product. There customner care is pathetic...trying to call them for last 4 days and the number is always busy. DONT BUY ANYTHING FROM GROUPON. GROUPON YOU SUCK. | |
| Charlie | 1/18/12 |
| I never used a single groupon offering and have clicked on the unsubscribe line at least 30 times. I still receive them. I called Groupon twice and stayed on hold forever both times and gave them an earful both times. I received an apology and was assured I would be removed from their mailing list both times. I'll be in chicago next week and intend to raise a ruckus in person. Lowlifes. | |
| Helena Kuznetsova | 1/18/12 |
| Hi, please advise why my REFUND CLAIM for AED 395 reported via email to your UAE office at support@groupon.ae from info_dl@mail.ru (my registered email with you) on Jan 4th is still not actioned. Your phone number is not giving an option to speak to a person and it all starts to seem like a con! Please revert asap to the mentioned email! | |
| S Caswell | 1/12/12 |
| So far, I have not had a good experience with Hong Kong Groupon, which I joined recently. I accidentally bought two vouchers for a service and tried to cancel one. I called the number and emailed the HK Groupon. I have been ignored. I suppose that they are waiting for the time limit to run out so that I can't refund my second voucher. I am hesitant to continue to doing business with this company. | |
| I've been cheated twice by Groupon HK in 3 months, and set my friends up th | 12/27/11 |
| Dear Sir/Madam, I'm writing to complain my recent unhappy purchase experiences at Groupon Hong Kong within the three months. One was the refund process that I never receive my refund for a mint-design shoes which were not delivered in September 2011, and I wrote a refund email to Groupon HK but did not receive any reply. Another cheating experience was a purchase of a salon service that four of us were cheated with the money but Groupon HK did not reply us either by email or telephone. P.S. We found the hair salon did not exist when we wanted to use the service two months after purchase, but before it's expired. Although the money is amount HK$660 but Groupon HK is no more a reliable company for us. I've asked to delete the email subscription but they also failed to do so. I'm thinking to send a letter to Groupon Hk for any claims I should have including the lawsuit fee if any. As Groupon HK claims in the website, they always put customer service first. However it is just a cheating company and there is no quality standard at all. Hope my complaint can be settled soon. Regards, Blanche hkchinabear@yahoo.com | |
| krissie | 12/14/11 |
| I bought a Groupon voucher, with the Groupon in Spain (I live in Barcelona currently but am from England). The voucher was 130 euros for a trip to Florence, when I contacted the hotel to make the reservation they told me I couldn't use it at the weekend) the voucher had not stated this. When I contacted the support team in Spain they told me I could have the money returned to my groupon account, I emailed to ask what this would mean exactly and that was three weekes ago. I have emailed them at least ten times and called them about 15 and they have neither replied nor answered the phone. I am quite happy to have the money returned and be able to use it for other offers if this is the only option but at the moment I am 130 euros down with no way of contacting Groupon. I feel like I have been robbed and I have no way of speaking to anyone, it seems like fraud to me. Having searched on the internet I have found that many people are having similar problems and are contacting lawyers/ the police. Pleas advise me what I can do Poor is not the word. | |
| Bob | 11/19/11 |
| Hi, You were at five stars but you went down quickly on my radar on that one below so I ll note this specific problem. after waiting 8 days to get my fifth deal in less than a month I finally got worried about my deal I bought for me and my girl friend getting anxious and wondering why after receiving 2 emails a day from groupon Paris which I admit I was enjoying both the emails and the deals all of a sudden I was not getting anything not only that I was waiting to get the usual email with my coupon? but nothing was coming so I decided to write a request mail (below) to the Paris office (response is also below). After the thrill and the excitement of buying 5 deals it all went down to a complete silence and along with it a complete disapointment...if you want your deal go get it yourself pal ok txs I m glad you r telling me If it was not for my email I will still be waiting for my coupon...ao txs | |
| JOSE LUIZ FARAH, RIO , BRAZIL, | 11/18/11 |
| IMPOSSIBLE TO GET A GROUPON REPRESENTATIVE ON THE PHONE CALL I BRAZIL! WORSE IT´S PARTNER MULTIHOTEIS I WANT TO CANCEL ACCORDINGLY TO THE BRAZILIAN LAW MY RIGHT OF A PURCHASE DONE AND PAID TO GROUPON DO BRASIL PAID BY CREDIT CARD! ONLY A COUPLE OF TIMES I WAS ABLE TO GET A REP ON THE PHONE I WAS PROMISED ON OCT 18 WITHIN 5 DAYS MY MONEY BACK WAS GOING TO HAPPEN SINCE THEN NOTHING HAPPEN AND NONE FIRM ANSWER WAS PROVIDE TO MY MANY EMAILS AUTOMATICALLY I WILL COPY USA SEC ABT THIS BUSINESS CLAIM! | |
| Nic | 11/12/11 |
| For an American company you should be ashamed that you are allowing Singapore companies to act in a racially discrimative fashion (even though no discrimation law exists) vouchers for Singaporians and PRS only. For the other 1.5 million expats and foreigner workers the vouchers are not available. Shame on Groupon for being apart of this and creating such ads. I am done with groupon! | |
| Alfredo Angulo | 11/2/11 |
| Hi, I'm in Peru and groupon is doing the same thing here, they sold me an offer of a hotel with pictures as the hotel is on the beach, now when I tried to make a reservation the manager said that the groupon hotel is in town, 20 minutes drive to the beach and the procedure for reservations for groupon is different, and they will determine when can I use the voucher, a total FRAUD, I hope they go under soon at least I will deter everyone I know to buy groupon and of course I'll block them from my e mail....... never again | |
| Mr. Annoyed | 10/26/11 |
| I tried for over a month to reach Groupon by phone and email to discuss featuring our business. I got fed up with the lack of response (no communication after over 6 attempts). Finally I got spammed by them to try them for free even though I was willing to pay during my multiple attempts. I was so fed up, I told them I'd gone to other places to offer a discount which was true. Conclusion: - they play hard-to-get to attract a participating business - doesn't sit well with the business - whatever the discount, the competition for being a broker isn't a fat margined busines on the internet - it will be thin, so there is no future in the margins they collect in my opinion. I think the bottom line for coupon brokering is about a 2-5% skim on the transaction. - personally, I can see why they are rushing for an IPO, might as well cash in on the hype in my opinion Good luck to those "investors" but if some of the analysts did their homework, I think the reviews would be poor in my opinion. Anyhow, the stock market is all about greed. | |
| SOS | 10/26/11 |
| i have had nothing but a bad experience when dealing with groupon as a seller in Hong Kong. Unanswered phones, non replying to emails delaying or never getting back to you, NIGHTMARE people to work with | |
| Claudia Repsold | 10/20/11 |
| Dear Mr. Eric Lefkofsky , My name is Claudia Repsold. I live in Brazil. One month ago I bought through the GROUPON in BRAZIL, I travel package to Orlando, that includes airfare tickets, hotel and car rental. After spend the entire month try to get in touch with the Travel Agency (GroupOn Patner on the promotion), finally someone answer the phone, just to tell me that the Agency New Way Travel - DO NOT HAVE THE PACKAGE THAT THEY SOLD WITH GROUPON. First, I couldn´t believe, how the GROUPON will sale something it doesn´t have it. I start to call the GROUPON´s customer Service in Brazil. I explain to them, what was going on. The Customer Service said that someone would get back to me. NOBODY EVER CALL ME BACK. I have more than ten protocol numbers, for each time I contact the customer service. I call and e-mail the GroupOn costumer Service several times and never got an answer. Last Time I call and e-mail, on October 15th. I told the Customer Service I would go to the police and file I police report for fraud. GroupOn in Brazil, sold to 700 people a travel package that does not exist, and to not return anybody calls or complain. Any person would consider this kind of act - fraud the large scale. After feeling that GROUPON has stole my money, as a journalist, I start to research about the way GroupOn does it business in Brazil. What I found out would leave astonished. The “ Modus Operandis” of the GroupOn in Brazil is defaulting people on their money. The GroupOn in Brazil fraud people that are think in save money. Most of the promotions are completely phony. Thousand of Brazilian bought with GroupOn a Tablet branded Fluent, just to find out, they would never get the tablet. More than 600 people bought a travel package to Buenos Aires and a week later the Travel Agency close it doors, and none of the customer ever got the package to Buenos Aires. The same things happen with travel packages sold to Cuba and to Orlando (like my package). Other thousand people bought a discount in a restaurant ( Churrascaria OK Grill) and then they found that the place was close by the Health Department in São Paulo. In few months of operation, GROUPON became one of the company with the largest numbers of customer complain with the Brazilian department that regulates customer relation in Brazil (called PROCON). Thousand of deceive customers in Brazil are claiming that THEY WOULD NEVER BUY ANYTHING FROM GROUPON AGAIN. The word of mouth of fraud and deceiving, regarding the way GROUPON in Brazil treat its clients, is spreading around really fast. Thousands and thousands of people are being fraud and losing their money, just for trusting in GroupOn in Brazil. I sure that is not the way your company operates in USA. I´m begging you to take a close look in how the GROUPON is operating and conducting it is business in Brazil. Is scaring what they are doing here. I know you value the brand and the company you created, please DO NOT LET THE BRAZILIAN BRANCH DESTROY THE REPUTATION OF YOUR COMPANY HERE. PLEASE, I URGE YOU TO START A INVESTIGATION ON THE GROUPON IN BRAZIL BEFORE IS TO LATTE. I´m a deceived customer whose pay U$ 3,000 (three thousand dollar) for a travel package that I never got it. The GroupOn´s Customer Service NEVER call me back, return my money or delivery the travel I paid for. Now, all I have is a lawyer that will try to get my money back. I will never use GROUPON again. I am being telling all my friends about this fraud. Please, do something about the Brazilian operation of your Brand. As a Journalist I never saw a company with so much disregards to their customers. Is it absurd. If you need to talk to me, my number in Brazil is (55 – 48 – 3233 5224) and the cell number is (55 – 48 – 9981 2404). Thank You very Much, Best Regards, Claudia Repsold claudiarepsold@gmail.com | |
| Bruce Baldwin | 9/23/11 |
| Just a little (read: extremely) ticked off at Groupon for failing to provide simple customer service. I had an issue last week with a voucher, emailed them on Monday of this week - no reply at all. Emailed them again on Thursday - still nothing. Sent a very angry email this morning AND posted something on Groupon Montreal's Facebook wall - and guess what? They DELETED my post! Here's what I posted again (at about 2:30 Montreal time): "Why would you remove my post from earlier today asking for some simple customer service??? How incredibly unprofessional! Instead of dealing with the issue, you ignore it and delete my message." And guess what? THAT comment was deleted!! Groupon has my contact information - why won't they simply help me with the issue??? Groupon has lost a majore amount of credibility in my mind today, and I'm sure I'm not alone! | |
| GET_YOUR_MONEY_BACK | 8/1/11 |
| All you have to do is INFORM YOUR CREDIT CARD CUSTOMER SERVICE DEPARTMENT, tell them you were defrauded, and they will reverse your transaction, giving you a refund. | |
| Audrey Leon | 6/27/11 |
| I purchased a groupon for a facial or a massage and called to make an appointment but establishment phone # has been disconnected. I would like a refund. Thank you, Audrey Leon | |
| rose | 6/20/11 |
| I have had nothing but good experiences with groupon as a consumer. | |
| Raj Zambre | 4/22/11 |
| I have been calling groupon for past two months after registering my business on groupon web. I have not heard from any one from Groupon. I am in Boston, I was under impression, that a rep from Boston will call me to register with Groupons. It seems either groupon is not organized properly, or they don;t care as their business is growing fast. Every time i call chicago office, i get lost in voice machine and I leave message, but not sure if any one reviews the message.. Very disapointed with groupon, if a new clients get such a poor service, can you expect what will happen if you are the client? | |
| Lisa | 3/23/11 |
| No one answers at corporate. I found the local rep in Columbus, OH to be very rude. | |
| Credit Card Theft | 3/9/11 |
| We used Groupon and the next thing you know our CC is being used all over the U.S. . Don't give these people your CC!! | |
| Poop-on Groupon | 2/25/11 |
| Abominable business. How do you run a businesswhere you don't communicate with and take care of your customers needs? I've spent weeks trying to get in touch with someone who can explain groupon for the business owner. No one ever returns calls and there is no information on their website to explain it. It's a good concept but a very poor business model. I give them another 12 months - they'll be out of business | |
| Mcihelle | 2/21/11 |
| For 6 months Ali at Groupon has been stringing me a long about running us as a deal. She just last week tells me they want to test us (after signing a contract for Los Angeles) in Ventura which only has 40,000 subscribers vs. a million. I cant believe anyone would consider taking a company like this pubic. It's ridiculous. I called CS and they couldn't help. I think I'm going to go to the press with this. Someone needs to expose these people. | |
| TIFFANY POWELL | 2/16/11 |
| I HAD A TERRIBLE EXPERIENCE WIT JIFFY LUBE,I TOOK MY CAR IN TO GET A SIMPLE OIL CHANGE,THEY END UP TELLING ME I HAD OTHER PROBLEMS WHICH COST ME $300,AND NOW IM OUT OF A CAR BECAUSE THE FAILED TO TELL ME OTHER THINGS THAT WAS WRONG,NOW I NEED A NEW ENGINE,MY CAR WAS OVER HEATING HOURS AFTER I LEFT THEM,THEY BROKE MY CABLE TO MY HOOD AND IT WAS IMPOSSIBLE FOR ME TO PUT ANTIFREEZE IN IT,I REALLY WANT THEM TO PAY FOR MY PROBLEM,MY CAR WAS WORKING FINE BEFORE I TOOK IT TO THEM. | |
| Lucy | 2/20/11 |
| I purchased car washing coupons from Groupon for Delta Sonic car wash. 3 carwashes for $18.00 which makes ist $6.00 per car wash. Delta Sonic charges only $5.00 per car wash. So why are you selling it as a great bargain and overcharging. I am very unhappy with this deal. Lucy Borkowski, Palatine Il. | |
| Jeff | 2/19/11 |
| @Mary Ann: If your groupon expires, you can redeem it at the location for the price that you paid for it. So you won't be able to get a refund from groupon, but you don't lose the money either. :) | |
| Mary Ann | 2/10/11 |
| I love groupons however what can you do when a groupon expires and the business won't accept it? I have one of those coupons and would like a refund. Who do I email? | |
| Townsend Street Pilates | 1/26/11 |
| I love Groupon however i have been dealing with Eric Jaques in Detroit, and he promised we would do another campaign in Jan, 2011. his email address e.jaques@groupon.com is now saying not a good address, I spoke with him a week ago and he said he would get bank to me and let me know when we could run another special. He has the information I have called your main office and spoke to someone who said they would have someone get back to me. I am contacted every day by other services and was waiting for Eric to get back to me, he does not answer his phone, and now who am I supposed to talk to about our special. I have 15 trainers who are waiting for me to run this, my email is rporter@tspilates.com our account number with you is 699291654 we sold 935 packages in Oct. can someone please get back to me. Judi Porter | |
| making money | 1/14/11 |
| They are excellent at making money. Not good at customer service. sad. sad for us that is - not them. they are laughing all the way to Harris Bank. | |
| BooBoo Atlanta | 1/6/11 |
| I have never experienced a business that says no to clients. Apparently the staff is under 26, and have no business protocol or manners. I have tried since the Fall to work with them. I asked to speak with corporate headquarters and they would not put me thru. Apparently you have to call the police to get thru, or a tv station. They will detoriate from within. DUH. | |
| Lauralei | 12/12/10 |
| Thanks for the warnings Vijendra, Unhappy and Mr Pete. I will not use them. Vijendra, I am sorry for your grief. | |
| TED BUNDY | 12/14/10 |
| sounds like you are not good to do business with | |
| Tom Henry | 12/14/10 |
| Is the phone number you give for Groupon Corporate a working number? (312)784-2366 doesn't answer. What's the deal with this website. You trying to look like you're the corporate office for all of these giant companies that everyone wants to reach? | |
| BJ | 12/13/10 |
| I don't want to receive all of these emails... Tried to unsubscribe and it places you in a loop to request more information. | |
Vijendra Agarwal  | 10/31/10 |
| I have not heard anything since I wrote on October 15, 2010 about my refund of $10. It is appaling and leaves a poor opinion of GROUPON for me. Thanks. | |
| Unhappy | 10/18/10 |
| For some reason their representatives in New York lead you on to believe you're going to be featured and even have you sign a contract but then never hear from them again. I've had this issue with 2 of their reps in as many months. Seems like they're not too professional when it comes to actually following through on their word (and even a contract). I would be weary of doing business with them. | |
| Mr Pete | 10/20/10 |
| Although the deals look great they are not. Paid $99 for a dental whitening and have tried for days to get appointment and the dental office keeps saying they will call back. Now you cant even get through it goies right to voice mail. Called Greoupon to get refund and they said NO. They even called with me to dentist office and they got the same thing and still refused to give a refund. Now it is to the Illinois attorney generals office and finding an attorney there to take it ti small claims court. A consumer should never have to do this with a reputable company. Oh yeah pone more thing. If you read the coupon before you buy it reads "The patient and any other person responsible for payment has a right to refuse to pay, cancel payment, or be reimbursed for any other service, examination, or treatment that is performed as a result of and within 72 hours of responding to the advertisement for the free, discounted fee, or reduced-fee service, examination, or treatment. DN15186 D9972" THEY LIE | |
| Dr. Vijendra Agarwal | 10/15/10 |
| I paid for three Groupons on August 10, 2010 using three different credit cards. However, I realized that I received only 2 coupons. I write to request that either I get a refund of $10 or the coupun for dry cleaning that I had initially purchased. Thank you. | |
| Write A Review For Groupon, Inc. Corporate Headquarters Note: This is not to be used to contact Groupon, Inc. Corporate Offices nor is this site affiliated with them in any way. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Groupon, Inc.. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. |
|
|
Other Headquarters
Eddie Bauer Corporate Office
Fred Meyer Stores Corporate Office
Taco Bell Corp Corporate Office
Bp Corporation North America Inc Corporate Office
NSTAR Corporate Office
Stop And Shop Corporate Office
Papa Johns Corporate Office
H J Heinz Company Corporate Office
Victoria Secret Corporate Office
Olive Garden Corporate Office
Sea World Corporate Office
Reebok Corporate Office
MXenergy Corporate Office
Lowe's Companies Corporate Office
Bonefish Grill Corporate Office
Zales Corporation Corporate Office
Boston Market Corporate Office
Paypal Corporate Office
Sharp Healthcare Corporate Office
Petco Animal Supplies, Inc Corporate Office
Eastbay Corporate Office
Macaroni Grill Corporate Office
Verizon Corporate Office
Waffle House Inc Corporate Office
Blockbuster Corporate Office
more