General Motors Corporate Office & Headquarters

Bought a new 2001 Chevy Silverado, not knowing the years 2001-2004 were made with faulty injectors..GM did not recall any of these years but would replace the injector if within the mileage and warranty and on a case by case basis..Have kept the mileage low on this truck for retirement..and what happened at only 60,000 miles the injectors go bad on a diesel motor..should have been able to drive this truck forever...no help from GM, said truck is too old..heartbreaking to take care of a $44,000 truck for your "golden years and now it is ready for the junk yard Also the customer service "team management" are worthless, will not help you, reminded them that us consumers are the ones that saved their jobs with the bail out!! Been driving Chevys' since we were 16 now on Medicare...next truck gonna be a Dodge Ram, Sam Elliott has us sold, then gonna take that Ram to General Motors and............!

I am not comfortable in thus car. A lot if money for this car . The seats are not comfortable. Very disappointed .

I purchased a 2012 Denali Acadia with a substansial down paymnent from Joe Rizza in Tinley Park. Anthony in the finance department is the most obnoxious and rude individual I have ever met. He displayed ppor customer service and tried to belittle and humiliate me all over miscommunication between Ally financial and myself. At any rate I wouldnt refer anyone to this dealership.

I own a Chevy Silverado. I've been getting service at my local Chevy Dealer, Greg Sweet Chevy in Conneaut, Ohio. I just found out that I have been payng for service for my vehicle which is covered under warranty. I also had wires arching in my driver's side door panel. They told me it was a main engine wire that needed replaced and said I would have to pay several hundred dollars for the repairs. This was supposed to be covered under warranty. I will not recommend or purchase a vehicle again from this Chevy dealer.

I bought this car brand new with only 5 Miles on it it has Ben back to the dealer 10 times for the same problems finely the last time I was told that it was a mfg defeate and cudnot be fixt.members of GM that they cud not help

i have a 2007 gmc acadia...the air conditioner is shot....im a girl and i fixed a bad purge valve on my own just so the next my transmission could go out....its 6 years old how is this possible..i was getting ready to trade for a new terrain denali bt i will not be buying another gmc :-(

This has to be the worst car on the market. It might look nice with its sleek lines but that is as far as it goes. I had nothing but problems with this car and when I contacted GMC nothing was accomplished. The girl that I spoke with had broken English and it was very hard to understand a word she said. I had to trade in the car for a more reliable car. I must say my 2012 Honda Pilot has proved to be the better car.

Knew this would be a problem car. Had exhaust fumes coming into the car from under the front hood that had to be fixed while I only had car for week and was getting sick. It was fixed only after I found the solution for the service department by going on line and printing info I found on line. There was no Chevy memo at the time. Now I've got brake issues. Totally awful sounds come from car when braking. Service dept says no fix yet for this widespread Traverse issue. Seat warmer not working and paint chipping off heat/air controls. Really disappointed with quality and service from Chevy.

GM treats their customers and employees like chit! I am an employee and will NEVER own another GM vehicle!!

I recently bought a new 2013 Chevy Cruze and will never go back to a General Motors car again. I have always been a Chevy girl but no more. The Chevy Cruze has a rear brake drum issue and it sounds like the car is falling apart when you apply your brakes. I have had it in the shop twice now for this issue which GM is very much aware of but can't fix the problem. GM has had this problem with the Cruze since 2011 and still can't fix it and states no repairs are to be done to the car as it is not a safety issue. Well anything to do with brakes is a safety issue to me. I left my car at the dealership and I refuse to take possession of the car until it is fixed. I have also filed a complaint with the BBB Auto Line and I am now filing a complaint with TX Dot under the Texas Lemon Law. I want my money back and I'm sure before I'm finished I get my money back and I will take the money and buy a Toyota. Buyers beware of the Chevy Cruze as you might be one of the lucky people like me that recieve the lemon. They can't fix the problem so until they come up with a fix I wouldn't take a chance on the Chevy Cruze.

I just saw the Impala SS concept car on the Internet. I would buy in a heartbeat. Why don't you build it. 300c owner.

I had a problem with my 2000 silverado 9/23/2011 took it to my local gm dealer to get it repaired.had to replace both front hubs with new sensors in them and all the rotors at the cost of $1438.00 the truck had 49,870 mi. on. Now its 2/15/2013 having the same problem as in 2011 took it back to my local dealer they had to replace both front sensors convientely not covered by warrenty to the tone of $450.00 my truck has 5000 miles on it since the parts were replaced in 2011.I think they are selling defective parts,would not give me a vendors name for the sensors. My question to them was why did the first oem sensors last 12 years 50,000 miles and the ones replaced in 2011 lasted 16 months 5000 miles. No good reply just told a story of why a light bulb lasts longer some times ,my reply was my light bulbs don't cost $450.00 This was my last time ever going to this dealer as they Don't Care About Us. Bought this truck at this dealer and they Don't Care Don Larson Chevrolet Baraboo Wi. Extreamly Disappointed Michael Cole

I have a 2011 Chev Impala and since we have had it, got it new, I have lost count of the things that have gone wrong. First started with engine fading at starting off (taken back many times no fix) the left rear window cables went out, the rear window seal went bad, the console replaced, worst of all recently had water sound in dash checked hose problem of some sort, then car started running hot, took in had to have water pump bad replaced, gaskets replace, now engine fans stay on all the time have got to take it back. I have owned many Chev's this lemon will be the last. The dealeship do all they can do help us no problem there it's just the worst product GM has put out. Will never buy another Chev....Very dissatisfied.

I had every intention of writing a review to publicly share my poor experience with my local GMC Dealer. But after trying to decifer most of the very poorly written reviews, I felt it necessary to make this statement first: People, I too share your obvious and earned discontentment with the GM Corporation but your complaints would have much more merit if you actually had a good working knowledge of the English language before you posted your vague, hard to read, run on and almost completely illiterate babble. Almost all of the reviews I read seemed as if they had been written by 1st graders! And that is actually giving you too much credit. Learn to read, write, spell and use correct sentence structure before lodging your complaints in the future. They will certainly carry more weight and have more meaning. As for my experience? I bought a new GMC Sierra that had actually been wrecked! My sales person actually sold me a wrecked truck! There was no disclosure; no waiver signed, etc. Just an all out attempt at fraud. My local news station and my attorney are planning a nice BBQ. We may even invite the local GMC dealer...

My daughter , whose son has MS needed a good car to take him back and forth to the Dr. THis car has been in the shop about 5 months out of 6 that she has owned it. She is sick herself but forces herself to work to help pay the bills and this car payment. This car has been nothing but trouble. They have put a starter, battery , ABS system three times and it is a pile of junk. We have read on the reviews on here and they all have trouble even with the radiator. Gee, if she had known that she wouldn't have bought it. How in the world is she supposed to get her child 300 miles round trip to the dr. It is a shame that there is no recall on this. She is divorced from the children's father and is swamped with car payment which she can't drive, all these medical bills, rent and everything. We thought this would be a good car since it was a Buick...It is nice inside but thats about it....You should have to send all these people who have one of these cars a new one....We are all so discusted.. s

I brought my 2008 Malibu into the dealer on 12/30/12 because it was acting like the transmission was blown. They test drove it on 12/31 and could not duplicate. The dealer never called me, I called them after many hours of waiting to hear something. They got more info from me and finally got it to dup. It turned out to be the catalytic converter. I was informed on 1/2/13 that it would be 3-5 days to get the parts in. I called 1/9/13 because I had not heard anything. He told me the part was back ordered and could be another 3 days. In the meantime, I found another car, put a deposit down and was just waiting for my car to be finished to get rid of it. I have had many problems with this car. I called to today(1/11/13) to see if they could just put on an aftermarket one and I was told no. I called headquarters to complain about how long it was taking. Wouldn't you know that 4 hours later they found one out west somewhere and it will me here Monday or Tuesday. I am done with GM. I have bought many cars/trucks from them and have been burned on most of them. My loyalty to american cars is done.

I own a 2008 Chevy Malibu and wasn't sent the extended warranty letter due to the catalytic converter issues. My converter is now messed up at 127,000 (7k over what the warranty was issued for) and I have spoken to several representatives and even a district specialist who seems to never be in office. I have been a loyal GM car buyer since the age of 16 ( 3 cars in total) and this is just crazy. I would really like to have this resolved if possible.

We own a 2009 Buick Enclave and during the holidays our engine died while travelling. The dealership and GM customer service only are giving us a 10% discount off of $8,000 repair bill. This car has been well maintained and they believe it may be the timing chain as well. We own vehicles with over 200K miles and usually sell them in great condition. It is very disheartening that GM- BUICK is not standing behind their prioduct here and working with their customers to identify if this is defective workmanship or parts. All persons from the company are surprised at this turn of events. We would be happy with any support or suggestions because this type of repair bill is unforgivable! Not a happy customer....

Same proublem as others, My car was one on the recall list but never recived a recall letter, So this did'nt help matters my wife put the car in park would not start car seemed like it was in nutral anyway had it towed to gm dealer took 3 days to look at it a cable had broke from the transmission to the shifter, After several calls to gm warranty department there rep for our area said if the cable had broke closer to the transmission it would be covered so I ended up paying for this if you look at recall this is the proublem they are having the recall for,after all said and done gm warranty dept sent me a letter for a 1,000 dollar discount on my next gm car, it got cold that night so I started a fire with it, to all who owen a cheve get you so scoth bloocks to protect children that might be playing .

We purchased 2 years ago the (2009) Acadia. In January of this year, the Timing Chain went. After arguing back and fourth, GM helped. The problems just grew from there. Now in November of this year the Timing Chains went again after 27,000 miles. Did they put RUBBER BANDS ON? After going back and fourth again, GM used the 12,000 mile game. The sad part is that two different dealerships told us that they have had several problems with that year (2009) and get rid of it. GM has no problem selling the pubic a $36,000.00 disposable SUV that I NO LONGER FEEL SAFE IN!! You want to know what they offered us? A $2,500 trade in coupon!! I can go across the street to Chrysler and get more then that!!! What a JOKE!!