Ebay Corporate Office & Headquarters
2145 Hamilton Ave San Jose CA 95125Ebay corporate phone number:
(800) 322-9266355 Reviews For Ebay Headquarters & Corporate Office
Ebay consumer
Terrible customer service! Most customer support people have NO IDEA what they idea what they are saying or talking about! Worst, absolutely the worst group of people in the world! No way to elevate anything, there is no one above them to reach!
ebay sells beastality and gets away with it
ebay sells rape movies and beastality movies so far in the last few weeks i photo copied 6 beastality movies they sold is ebay above the law.you people when you call custermer service did you know your talking to asia i bet you didn,t how is people from asia going to help you there just robots programed what to say they should get rid of ebay the drug dealers are putting there money into antique cars and selling them on ebay
PayPal is killing your business
I have experienced repeated problems with making payment via PayPal, wishing on all transactions to charge it to my personal credit card, which is in their record. P/P needs to take a page out of Amazon's playbook, which displays payment options in 1 simple menu. P/P drags you thru mutiple screens, with obvious intent to have one subscribe to their debit card of "Pay-It -Later". I'm now going to speak with my feet and take as much of my business elsewhere. Noted is your rating is showing a 2.3 out orf 5.0----pretty pathetic. USAToday also reported unmet earnings expectatations for EBay, and yet worse for P/P. I like EBay, but folks, PayPal is tanking your business.
autographs
The absolute worst!...They will sell you items with COA's that are not authentic over 60% of the time! If it is not PSA/JSA/CAI or one of the big authenticators.......best of luck!
"Report Item" is a joke.
Ebay's listing practices are not uniformly upheld worldwide. Items doing the same "NOT ALLOWED" things listed in USA, UK, AUS and CANADA are not acted upon the same by eBay's T&S department. Ebay's Trust & Safety and Listings Specialists departments are useless clowns. Items reported and re-reported weekly over 7 weeks, and by three times by email and three times by phone are still up, active and remain untouched as if immune despite the total disregard of those listings' obvious and multiple listing practices violations. IMHO, some users are given passes when their violations are ignored.
burberry
took advise of ebay associate to escalate my case and what wrong advice they gave me. I sold a burberry jacket and buyer nsists that it is not authentic. After numerous emails and contactin neiman marcus to try to obtain receipt, ebay after a few hours favored buyer. Where is my protection. They have non experienced help, who gives out wrong advise. If they could read, they would have seen that it was going to take 7 to 10 days to do a micro film on my account to try to retrieve receipt. but no, they awarded buyer. Where again, does it say that buyer is a burberry expert. I have been top and power seller. as they sent me a certificate of achievement from Mr Donahoe. I guess it does not mean much. Sellers BEWARE, if you have a problem. be assured that with ebay, buyers seem to have the upper hand.
Where is my Refund ??? worker
why have ebay and paypal mastercard taken my money with out an answer to why? i have a refund from a sale on Ebay and they will not refund my money they said it would be there on 1/31/13 and as of todays date 3/22/13 i still don't have my refund back on my Paypal Master card
restricted my account
I spend a lot of money,with e-bay how dare you put a restriction on my account,because of this I will not do any more shopping with you if you don't take this of of my account and I will inform my friends also who also does a lot of business with e-bay not to do transaction with e-bay.I am the one who kinda pay for you people to sit in your offices.SHAME ON YOU,EBAY
Action
I think its time for us buyers to find a lawyer to help with filling a class action law suit. Ebay does not care about buyers and will not call back ever. Any good Lawyers out there willing to help?
Checking small business sellers
I purchased ink cartridges and the ad listed that the black cartridges would fit my copier (LC 71 for a Brother J430W). The dealer (seller)was not very cooperative. The listing was a misrepresentation and when I reported same Ebay said they could not help me because my reporting the problem was beyond the time limit. It's obvious one doesn't insert a cartridge in a copier until they are ready to use it, otherwise how would they know the cartridge doesn't fit. EBay is at fault on 2 counts. The first being a reasonable time limit to report improper cartridges after relying on the sellers advertisement, and permitting the seller to misrepresent by advertising false info.
Ebay Buyer
Ebay and Paypal allow the sellers to commit fraud with out any consequences what so ever. The seller had item listed as obo so I bid,won and paid after several hours the seller changed their mind and they allow them to refund my money instead of sending item. When you call ebay to fix the problem they just blow you off ever time you call because they only make money off the sellers.
No Buyer Protection
As a long time Ebay Buyer I received no satisfaction from the buyer protection service. I contacted the seller and returned the item only to receive a partial refund. I called Ebay after e-mail provided no response, they tell you because the seller provided a partial refund a case can not be opened follow up with Paypal and dispute the transaction. PayPal then directs you back to Ebay and tells you to open a dispute. It's a scam that protects the seller! A dispute can not be opened in Ebay or Paypal because a partial refund was issued. I'm disgusted with the process.
EBAY & PAYPAL CROOKS
The reason Ebay and PayPal can get around banking laws is they are not a bank. They are worse than heroin dealers. Their plan is and always was to get people hooked and then pull the rug out from under them and take peoples money. They are obviously protected by the Government how else can they just steal from hardworking Americans and get away with it. Everyone who has ever been screwed by these crooks should protest in front of the world headquarters until they make things right
Ebay screws sellers
Ebay protects buyers and allows them to break contract at the buyer's expense. Discriminatory by any measure.
Persistence
I've had several occasions where I called ebay and was told to basically take a hike when trying to resolve a problem I was having. However, not every CSR is the same. Today I had incredible service via ebay. The CSR was courteous and thorough. He quickly resolved my problem and apologized for it not being done so the first time. So don't give up on ebay just yet... Be persistent and call back until you get the answer you'd like : )
If you are looking for help from EBAY corporate for your problem, forget it. They refer you back to the customer service number where they are all programed to give out the same information. I have been on EBAY since 1998 and this is the only company where you cannot take your appeal higher. They all stink!
Spent hours/days trying to resolve issue
and to date still not resolved. Unfortunately call centre in Asia somewhere. Even though staff are polite & try to help, they do not know what they are talking about. Frustrated to no end. Probably will stop & find another place to sell.
Bad Advice/ Lies from eBay Customer Service
I received guidance from multiple eBay customer service reps (before and after an auction ended). They gave me the same information and continually helped me through a process. I followed their instructions exactly and I am left with the consequences. eBay is not willing to assist me further as they have already obtained their money.
E-Bay/Pay Pal crap
An absolute travesty between the two in attempting to secure refund on merchandise that was unacceptable and damaged.
I have never had any problems buying of selling, percentages may become a consideration given its a different marketplace than say amazon, contact me and I'll let you know of your next best advertising slogan, although it'd only be towards the hipster, on the go crowd, you know consumers.