299 Reviews For Dollar Tree Headquarters & Corporate Office

horrible store manger

I went to dollar tree in San Pedro Ca and my cashier was great and pleasant but the manager on duty has horrible customer service skills and need to learn how to communicate with people.

Rude managers

We spend our money in your stores and we deserve to have good customer service if you want people to continue to spend money in your businesses I recommend that you take the time to teach your employees good customer services. Even your managers are rude and that's ridiculous.

Human Resource Dept

I need an email address for HR Dept. As I'm applying for a full time job with the county school Board. They need an email address before they will look at my application. Sincerely, Patricia Booher

i live in lawrence ks, and the dollar tree store needs to be vacuum. it looks like garbage field. the store manager needs to get the vacuum out and clean it up!!!!!!!!!!!

Customer service skills need attention

Went to one in Texas. Manager was more concerned about speed than customers and was very rude. Your store won't be in business if you treat customers that way. I highly suggest that you overhaul management and train them better. Additionally another employee swatted another one in front of customers. She was doing it in jest, but it was offensive.


Manager of Opelika, Alabama office was very professional and industrious. Thanks Robert Guy

Great employees horrible management

I went to dollar tree in Ferguson mo and my cashier was great and pleasant but the manager on duty has horrible customer service skills and need to learn how to communicate with people. He is also allowing his employees 10 minute breaks which by law you're supposed to get at least 15. I will be reporting this to the mo department of labor. If this is what dollar tree stand for I will never shop at dollar tree again.


I just shopped store 1124 in Beckley Wv. I was infuriated when I seen a sign at the check out that said the store will be open on Thanksgiving! I can't believe you are making your employees work instead of letting them spend the day with their families!!! On top of being unethical, it's bad business, you won't have enough customers to generate worthwhile revenue. Greed is destroying our society!


I went to the Stephenville, Texas Dollar Tree today and there was only one person working as a cashier. All of the other associates were outside talking to each other the manager included. The cashier was having a hard time dealing with the long line and the other workers wouldn't even come inside the whole time I was there even with a lot of customers coming in the door. I don't know about the polices but I know that is not how it suppose to be. Someone should check up on this.

the store in all

this store in maryland was the worst store to work for head quarters tell you do do one thing that takes time to do then a week later they change there minds wanted to do it another way just one of many ill be here all week also i see people saying about customers stealing let me tell u the employees are stealing more then customers n i mean top employers

I'm in Douglas Az and it's 11am with 25 people in line. Do you people have any employee working at any of your stores? Why do we always have to wait in line!!!

rude manager mesquite texas

went to buy some items at store. I saw register open with manager running do ask if he was open he replied in a smart voice I guess I am. ask if he had any more religious candles he said I do not know maybe I ask could he check he said no in a rude voice. I than told him he was a very rude person. with that he shooed me out of the store. I am a lady of age. these stores need to hire people who will keep customers to come back. do not hire the failures from other buisnesses. expect what you are willing to inspect. hopefully you can get your stores sold.


i bought spice at the store in Boardman Ohio please do not buy dollar tree or deals spice it was wood in it and it cut my throat when i contacted the store they finally got the corporate number they pulled it off shelf in the meantime they would mot fill out accident report,please please dont buy their spice it will cut your throat. tthen the nasty distrtict manager called me and said they were not responsible.

early closing

I was shop at the Deals in St. Louis Mo. Store 3331 tonight I went there with my grandson and of course they are closed at 9:45 the sigh on the door says 9:00 but this happens a the time! As I am standing there outside I started knocking the door. Another customer came up and said are they closed early again. Then another car pulls up and figure they were closed. The 2 employees did not know I was still there and came out of hidding laughing as they closed out there register. Can you believe this they would not let me in but still had a register opened. I have never seen this type of store management in all my 32 years of customer service. I guess the store hours sign should say 9a.m. til 9p.m. The 9'p.m. meaning the associates must be in their cars and ready to go. So Sad that a business is being ran this way.


On Saturday September6th I bought two items which came to $2.12 total. I gave the clerk a $20.00 bill and a quarter the same time my wife told the clerk to place my items in her bag of items she just bought. The clerk hand me back $8.13. I stood there and told her she didn't give me back correct change expecting a $10 dollar bill. A manager came out with a scale but first took care of the other customers in line. Afterwards he weight all the bills and change in the clerks drawer. He wouldn't give me my change due. When I called the Monday following to report this they at the headquarters won't take my call. To leave an e-mail cannot be done because the person mailbox is full. It seems no one wants to hear the customer's concern. I bet someone won't read this compliant or even respond.

san carlos CA -- employees worthless

went in to buy a few items. no one was helpful. talked about partying and using profanity! Not sure why $$ tree feels its necessary to hire unskilled and unprofessional people! May be the employees just don't like European Americans!

Horrible Store Manager

The current manager at the Dollar Tree on Fairbanks St. located in El Paso, Texas is the absolute worst ever. She lacks customer service skills and is ignorant of her own store policies. It is beyond my understanding how people like her, who are rude, aggressive, and ignorant, get placed into mgr positions. Corporate mgt needs to seriously reevaluate this woman's position. She even refused to provide me with corporate's # and instead gave me the sweepstakes #. I didnt get her name but she is the one that wears odd gold contacts and has lipstick all over her teeth. Gross!!

I live in Yulee fla 32097 and I think its great I have never bee mistreated in any way thestore is always great abd they greet you when you step in their door. maybesome custmers should look in the mirrow it could be them that are mean thank you

Poor company to work for

Unfortunately, this store has a manager who is lacking professional ways in which to speak to subordinates. His tactics border abuse and are a form of harassment. On top of it, the local Walmart refused to cash their payroll check under $50. Not a good experience AT ALL from someone who has worked more than 30 yrs in the retail business.


I was thinking today of how much I value Dollar Tree. I would like to give a very special thanks to the person (s) who developed this concept. I am so thankful that this wonderful store is available. It is very crucial for those of us who are retired and on a fixed-income. I have found that I can purchase so many of the things I need and the quality is good. I can't believe that Dollar Tree has not seen an enormous amount of publicity for the service it provides. In today's economy, it is a life-saver.

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