566 Reviews For Denny's Corporation Headquarters & Corporate Office

I ate at a Denny's and wound up with severe food poisoning. I called the manager at the restaurant and also to ocrporate office and did I get a I'm sorry nope not neither person I talked to uttered an apology to me. I was sick for two days and hospitalized. We will never eat at a Denny's again.

I was at the Denny's Located at: # 1601 Martinsburg Pike, Winchester, Va. My visit there was fine, and the food was fair, But took a bit to long to come to the table. The server "Julie H." was more concerned with conversating with her boy friends rather then to take care of her customers it seemed. This young lady definitely needs to be retrained in customer service policies for sure. Not to mention she was really kind of rude to say the least. And chewing gum and when speaking it was sort of slurred. I do believe to, that as un-managed as her long hair was, I would like to see her wearing a hair net, instead of her long hair touching the plates of food when being delivered to the table. I hope the Denny's Corporation, will take this seriously and to really examine this situation before it attempts to put another blemish on its Restaurants reputation. Thank You

I have been eating at Denny's for years, usually after a late night of partying we would meet at Denny's. It was a long standing joke about the food being trash, but honestly it wasn't about the food. I still eat at Denny's when it's late and were out running around and I have to say they have really stepped up there food. I usually end up at the Denny's in Reseda, Ca and have had no complaints abut the food. All this negative on your comment wall so I thought I would add some positive.

I was a waitress for the corporate Denny's for over 20 years at the Denny's in Rowland Heights, California. Then! with only 1 week's notice- our Denny's was sold to a franchise owner, Medhat Bechay who at that time had bought 16 Denny's franchises. I wanted to give it a try, but it was a whole new world. Corporate Denny's can be fun to work for; Medhat required that we sign a no joking (at all) policy. I knew that I could not keep that promise- especially with the regular counter customers and the fun drunk customers at 3 a.m. (How would I keep them happy?) Medhat demanded that we speak English- only in the front of the restaurant. His General Manager, Elena, broke this policy; she would speak Spanish to employees that spoke English (as well as Spanish).Also- Elena drastically cut the schedule hours of the longtime Asian and Caucasian employees and still gives the hours to predominantly Hispanic employees. You know- racism can go the other way, too. I called Corporate Denny's. I was told that franchise owner, Medhat, could do whatever he wanted as long as he had the same menu and followed their Brand Standards Manuel. I told Corporate that some employees at the Denny's in Rowland Heights filed a discrimination lawsuit with EEOC, but that I was not involved with the lawsuit. I was told that Corporate Denny's was not responsible for the lawsuits at their franchises. Now- I understand one of the reasons why they are selling their Corporate restaurants. Additionally, our Denny's in Rowland Heights, California was a management training restaurant for the Denny's Corporation. The franchise General Manager, Elena, wrote me up for something that I did that was a corporate policy- which I did not know was banned by Medhat and she threatened that I could loose my job. She is not a patient teacher. Too- I do not like being threatened especially after the Corporate Manager that still worked there had signed his name on the customers' check- the same way we had always done it for Corporate. ALSO- Corporate Denny's supplied us with accident(but not Medical) and great Dental benefits, paid holidays, and a 401K plan... Medhat offered us no benefits at all- plus severely cut our hours so he would not be required to pay the benefits. How much deprivation, discrimination, and disrespect can a person take before they declare that they need to "get out of Dodge" to maintain their dignity and sanity? Corporate Denny's sees it as a victory that they have sold most of their Denny's restaurants to franchise owners. I cannot speak about any other Denny's franchise owners, but in the specific case of changing it to a franchise is a DEFINITE DEFEAT for many of the employees. When a restaurant staff is seriously unhappy- this is translated to the customers who come to a restaurant for a pleasant experience. If a restaurant owner sees people that eat there as only a dollar sign and the employees as "the necessary evil" that takes away from his profits... then human rights are at risk and genuine caring for the well-being of others can be jeopardized. How does a restaurant owner expect his restaurant to be a place that folks are excited about coming to when in actuality it is a battle zone? I had some great/fun times when I worked for Corporate Denny's...because they do not check and control franchise owners using their Denny's logo- they will become a menagerie. Our country has decayed to where it has become fashionable to make people loose their jobs/ homes/ dignity/ education/ families/ etc. When people lives are all said and done- what will they have to say for themselves? What will we be known for? Will anyone know that we cared about them? I hope the customers I had at the Denny's in Rowland Heights knew that I did genuinely care about them... I sincerely miss my regular customers of so many years... I deeply apologize for abandoning you, but I hope and pray with all my heart that you will forgive me for leaving many, many of you without saying goodbye.

I'm sitting in dennys right now it took about an hour to get our food. Most of the people that got here after us are all gone. Now I've sat here 20 more minutes waiting for the check. Oh and letter me tell you about the food. I might as well just got a frozen dinner out of my fridge and taken a bite out of it. Don't go to dennys in boynton beach florida.

I went to the Denny's in New Caney Texas, and was in the smoking section with my husband. The dark haired Manager was yelling at a employee that was off duty and the employee was finishing her breakfast at the counter, when the Manager with dark hair yelled at the employee if she wanted to keep her job she need to leave after her shift.. I guess the employee is not allowed to eat at Denny's after her shift? Very tacky for a manager to deal with her employees. Sorry that is the last time I will go there......

Dennys located at Flying J in Franklin Kentucky (exit4) It was 11am and not very busy. My hunbadn ordered breakfast and a glass of milk with his meal. I ordered a senior club sandwhich. It took 20 minutes to get our food, and when we did my husbands toast was burnt, no milk. Mine club sandwhich consisted of turkey,nearly no tomato or lettuce and no bacon. Both of our meals were too cold to eat. The sadest part was the manager was too busy to come and hear our complaints because he sent the waitress to tell us he was too busy cooking in the kitchen. Apparently he not only can't manage a restaraunt, but he can't cook either. This is the worst experience we have ever had, and if it had been our first we would never eat at another Dennys

Roswell New Mexio the store was a filthy mess. Dirty dishes food took 45min to come out and was cold. We got up and left. The manager said "THIS IS NOT A FAST FOOD REASTURANT' Never got the hole order out waited for toast and pancakes that we never got. I have never seen anything like it before. How can a denny's operate under these conditions 'SHAME ON THEM' WILL NEVER AGAIN GO TO ONE. BEWARE11111 The manager should be fired to run a establishment like that. Close it down.....

There is an employee that is working for Dennys in Amherst oh that is in the process of court appearance because people have film of him going in to banks and taking money out of old peoples accounts. The police have been to the amherst dennys twice. Once he ran out the back door, the second time they got him. That one was for speeding tickets. You should really do a back ground check on all your employees. If you should try to wonder if this is true just check with the FBI.

My family and I went to the Denny's at 302 N. Academy Blvd. In Colorado Springs, Co. My 17 year old son ordered a burger and fries and I ordered a burger and onion rings. When our order came out we both were very shocked to see that my sons meal only had 10 french fries and they were not even whole fries they looked like they had been broke in half before they were cooked. My meal was just as bad I only got 6 quarter size onion rings. When we asked the server if that was a whole order she stated that they had change the portion size. WTH! The price did not get changed it went up. My husband and my other son ordered breakfast and their meals were fine. None of us were even given a refill on our drinks. When the bill came it was $50.00. Here they tried to charge for everything by it's self instead of the meal price on my sons breakfast meal. So I know my family will not be going back to that Denny's again they ripped us off! I can just imagine how many other families they have ripped off. I think the news media would like to hear about how Denny's is ripping military families off in Colorado Springs.

I visit dennys resturant after a Dr.visit and the food plate had chewing gum on it.

hi everyone....... i like dennys. its a family place, a date place, friend place to hang out and talk but also you have to remember.... that its not 5 star place. if they are busy... chilll be nice ,understanding. the waiters are always very nice.

My husband and I were very excited to hear about a Denny's in our area, so we decided we would try it. when we got there the wait to get in to be seated was not that long it just seemed normaly busy. When we were seated I noticed that people were not looking very happy did not think much of it. When the waitress came to tkae our order it was ok then about five to ten minutes later she brought the drinks back and took our order. We waited another hour for our food. I have nver had to wait that long ever for my food and i have always had good experiences with Denny's in te past. The management was not very good, they were very rude and and when we told them that our food was not good and our service was not good they made excuses and were not reluctant to do anything about it. It was the worst experience we have ever had Denny"S and I will Probably never eat at that location again.I really hope that corporate can get the probalem resolved. location was cannonsburg, ky

Huntington Beach,Edinger Ave waiters are very rude and manager is not there to supervise employees. Had two waiters one was slow an they were not busy and the other one was rude and used foul laungage towards us and the other few customers herd him we were not the only familys in there there were about 4 tables around us an with small kids.This waiters mouth needs to be rinsed out and be turminated from his job. wheres the customer service,customer relations training going. shocked and angry at how we were treated.

Dennys in Huntington Beach, california off Edinger ave two waiters on Jan 26th 2011 were very rude and slow and getting our food and even used foul language where all of the customers could hear him cussing us out from the kitchen area. No manager on property and when he did show up not sure anything was even done to the waiters he said soory and i will let my supervisor know an they will call you...Well no one called and something should be done with these persons cause i have never been talked to in that manner ever for no reason and everyone had waited 45 mins or so for there food and they were not busy. whatever never going back to Dennys

I went to the Fredonia ny Dennys on Sun Feb 6 and had a server named Chris. She was rude, unprofessional and when i asked if I could have a refill she looked over at my husband and said sure they forgot to give me KY jelly at the door today. My children were there and I have never witnessed such a horrible rude waitress in my life. This was 11:00 on a Sunday morning n less, resturant wasn't that bust but it ws obvious there was a Church crowd. How can Denny's have someone like ger working for them, we will never go back

The second I walked into the door, I was judged and harassed by the security guard. From that point on, everything went awfully. I am nineteen and got asked several times by the guard why I was out so late. Saying several times that me and the group I was with looked like we were 15. Soon after, we got kicked out for being too loud. We were never asked to quiet down. No politeness was once put into action at any time of our visit. After talking to the manager about what we had to pay for, he gave up ( I wasn't trying to pay for food that I wasn't going to be able to sit down and eat). He told us we didn't have to pay and get out. I was completely disgusted with how I was treated and how my friends were treated. After already being told we didn't have to pay, my friend realized that he left his phone inside the building. Now since they had something we needed, they completely changed there story and made us pay the bill before getting the phone back. After paying for food that was at this point was cold and disgusting; we then realize that the phone had been searched through and his parents had been called. That's invasion of privacy. After giving up and just wanting to get the heck out of there, we return to my house to find that they didn't even give us all of our food. Paying 50 dollars, after being discriminated and humiliated, for barely half of our order. This was my first experience ever at Denny's and I promise I will never go there again. Worse night of my life.

We went to Denny's tonight 2-3-11 at about 7pm, #1 The sidewalks were completely iced over, (isn't the manager supposed to take care of that?) #2 EVERYTIME we ordered something the response was "Im sorry were out of that", We ordered Chips and Salsa The chips were Flimsy...? Not crispy at all! The Cheeseburger my daughter ordered was TINY the size of a 50 Cent piece. The Chicken sandwich that we ordered... The chicken was COVERED in Grease it was like biting in to a grease bucket, The tomato was Mushy, The lettuce was brown, and the bread was stale ! The only thing that was okay was the eggs. Also My 5 year old daughter ordered hot chocolate and Burned her mouth, My husband tried it and he burned his mouth!! Your not supposed to serve a CHILDS Hot Chocolate that hot! Not to mention the manager was RUDE! He kept saying its NOT his Fault!! AND we had to pay for this crappy service! WE WILL NEVER GO HERE AGAIN

I am NOT surprised by all the above statements. The employees are NOT treated right by their managements. Managements suck and need to be replaced in Florida. I will not be surprised if Dennys is shut down for good. It NEEDS to be shut down. A lot of customers complain how badly the employees are treated by their managers and general managers. Is it a surprise if we customers get bad service???

SHUT DOWN DENNYS ON 950 STATE ROAD 206 West (EX FLYING J RESTAURANT) AND 2455 STATE ROAD 16 ST AUGUSTINE FLORIDA. THEY SUCK COMPLETELY.

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