177 Reviews For Circle K Stores Inc Headquarters & Corporate Office

I just saw the article about Mr. Eric Henderson's firing for stopping a robbery and saving his own life. Circle K, you have no balls, and you have no customer any longer. Shame, shame on Circle K. You must be owned by some radical group too.

I am contacting you regarding your termination an employee who defended himself against what he reasonably percieved as an immediate threat to his life. As a 30 year law enforcement/security officer and trainer I understand policies aimed at preventing employees from resisting robberies of goods due to the increased risk/liability. However, any policy must be tempured with some sense of proportion and understanding of situations. Countless store clerks across the country have been murdered in just the situation your employee found himself in. As Americans we have a constitutional and inalienable right of self defense when we feel threatened. I think you should re-consider your decision.

I just heard that Circle K fired Cric Henderson (Sicola Fl)for defending himself during a robbery. Shame on them, He was being robbed at gunpoint. Everyone has a right to defend theirself, would it have been better if he was shoot. Would that please Circle K. I will never step foot inside a Circle K again and will advise all I know to do the same.

To Inconito, especially. Any corporation that will use a thinly veiled 'legal technicality', which doesn't require a city or state law enforcing it, to gather demographic and quite possibly personal information (what all enters their computer when your id is swiped?),is simply taking advantage of its customers. This "policy" conveniently removes all other methods of determining the [age] of a customer, including an obvious one, date of birth clearly depicted on the id, and do the simple math. No, the policy specifically requires entering (by swiping your id through a magnetic scanner) your id information into their computer system. Nobody wants our children to have access to alcohol and tobacco products, and any measure to prevent that is reasonable; however, good ole common sense will tell you that a 60yr old man who buys beer and cigarettes at the same store every day, is familiar with all the employees, doesn't need to have his id swiped to determine if he's old enough. In effect, that 60yr old man's privacy is being compromised, not as a safeguard, but as a sneaky under-handed way of collecting demographic information, and who knows what else. Whatever Circle K tells you, is about 5% reasonable and 95% percent covering their ass.

Hmmm ... seems my last was just a little too 'touchy' for corporate. They didn't post my comments. I don't blame them, I'd hide things I pointed out too. Some people can live with the shame of it.

December 12, 2011 6:45 a.m. Auburn, WA South 288th Circle K - My daughter ran into Cicle K to grab me a Coke 0 and herself a pack of smokes. I had just woken her up and she may have been a bit grumpy. The clerk refused to sell my daughter the Cigarettes because her ID was expired. I understand that, so I went back into buy them. The two clerks were inside bad mouthing my daughter and really talking badly. I think talking bad about any customer is rude and uncalled for. Still I selected the Coke Zero and asked to purchase the cigarettes and the clerk told me no specifically "not if they are for HER" I said the coke is for ME and she said rudely I don't believe YOU. I left your store and I will never shop at Circle K again, not for gas, not for milk not for anything. Neither will my family. I will also let my neighbors know of your poor service. Sadly at a time when so many businesses are struggling to hang on - Your employees feel above good customer service.

Since Circle K has taken over the stores of Irving Fuel,Several times there had been uncalled for attitudes by the employees of circle K. I used to go to CK alot in Texas and Arizona without a problem. this time I bought cigars in the Hooksett store over a week now. I opened the package and saw that they were molded. I went back in to the store, not a half hour later, and the "Manager in charge" told me it was store policy that tobacco items were not to be returned. I wrote to the store via the net and it states that I will get a answer in two days. Well the manager has not returned my call, no email from circle K, been a week now. I will call the towns and state health dept. as well as A.T.F., dept, where they get their licences to sell tobacco. Last time I visit Circle K! too many Cumberland Farms and Seven 11 around

Corporate, I am writing this e-mail as a point-of-contact. I am the Education Char. for the local NAACP. Some of my duties include fundraising for varies 'projects' that help to keep our troubled Scholars off of the streets & in an environment of 'fun' learning. We strive to assist ALL Scholars to find themselves by combining academics with their passion(s). This is a 'passion' of mine to get Scholars, who otherwise, would run the streets &/or 'ditch' school, more often than not. We need to develop them into well-rounded consumers. 'Knowledge is POWER'. These Scholars have not come to realize just how powerful & smart they are already. Therefore, with a little practice, studying,& Positive Thinking, they will be great at whatever they choose to be. None of their daily routine needs to include 'negative' actions or re-actions to life situations. All of this said,I am requesting that you be a Sponsor for my education 'projects'

I recently had an issue with a Circle K store and tried to contact corporate about the issue and a guy by the name of Kevin Sweeney contacted me about my issue and I told him what had happened and he never contacted me back. I really don't think they care too much about their customers because they won't ever get this one back again and I went there a few times a week...here is what happened: I pulled into the Circle K about a week ago around 7:15 and pulled up to pump 10. I went inside, grabbed a fountain soda, then went to the register to check out and told the older gentleman at the register that I wanted to put $20.00 on pump #10. He then asked if I was paying with cash. I told him no, I will be paying with a debit card. He then shouted Oh my god we are going to be here all f****** day. I said is there a problem with the debit card machine. He just ignored me and ran my card. It took about 30 seconds for the whole transaction to be completed (so I really don't know why he was saying he would be there all day). He handed me the receipt (not a thank you, have a great day, or anything). I started to walk out the door and he shouted again at me. Apparently the lady behind me told him she wanted to put $20.00 in gas on pump #9. He shouted at me she just f****** told me she wanted gas on pump #9. I said no, i told you pump #10. He said oh my god you all don't even know what you are talking about and was freaking out on me and the lady who checked out after me. Once the other store clerk helped him and everything was finally fixed I left. I can honestly say I will never step foot inside a Circle K store again or spend any more money here. I was disgusted with how I was treated by the employee of this store.

I am posting a follow up to my situation I had at CIRCLE K on AlbermarlR. in Charlotte, NC. I didn't have any milk for my coffe and I knew I wanted to make it t the store (circle k) before manager scott got their; but I ended up behind a school bus which I ended up being behind for every stop on the strt. I prayed as entered the section where I can se if his car was there. I was I gasped and #!$^%&^&* the whole time while pulling up. As I entered the store he was no where in sight and I asked the other cashier that if he can help me; didn't want any parts, or even look at scott while I was their. I was approached by scott and he was "Begging " for my forgiveness I still would not look at him, he kept saying I don't know what possessed me to say that to you. I expressed how he made me feel and that how it made me mentlly, emotionally and embarrassing insane! He then proceeded to the back and asked the cashier to help me. I will not allow this to happen again!

I was very embarrassed and humiliated when I visited the Circle K store on Albermarle rd, in Charlotte, NC. I visit the store 1-2 x's a week. I am in the medical field; so anyway the uniform I had on that day had baby monkies on it. And mind you the store had about 10-12 customers at the time, he looked at my shirt and he said are those nkies on your shirt I said yes; he then proceeded to ask me was Ithe mother of those monkies on my shirt. I left the store in complete AWE !@#@#$$. As I was leaving out the store; a customer came to me and stated " DID HE JUST SAY WHAT I THOUGHT HE SAID" I said yes he did, I couldn't believe what had just happened to me. I will be contacting someone Monday when I am off work and can concentrate on getting him out the public using racial epithets againts customers/people.

Store # 8169 at 6025 w. 70th street,clerk went back and forth with me about a purchase instead of attempting to correct the situation. Instead Erin gave me a lecture about not needing her job.It took for me to pull out my phone and calculate the balance and I still don't have a receipt...please feel free to contact me it is 2:29 a.m. central time. Erin stated the system rebooted and there was no way to retrieve my information. This is a very unprofessional atmosphere where clerks have to serve the public. If it was up to me I would opt to choose no stars.....

Hello Folks, I am writing to tell you how pleased we were to get the new Circle K in our neighborhood. It is located at 425 West Centennial Parkway in North Las Vegas Nevada. Your initial manager; "Gary" was an amazing guy, friendly, helpful, and all the things that make a manager pleasant to do business with. While under his care, the aforementioned store was kept up to a very high standard, always clean and orderly. Yesterday (09/27/2011) at approx 10:00 AM we visited the store, which we do quite often. Upon our arrival, my wife and I both commented on the total lack of care that seems to have accompanied the new manager. There was litter scattered all around the outside of the place, the walkways were and are atrocious, dirty as if they have never seen a hose or power washer. If you expect to keep this store productive you better have a long talk with management. We have decided that we will not go there again till we can visibly see an improvement. We have many friends and associates who frequent that store as well. The store is in a "Good" neighborhood. Please keep the store up so as to not become an eyesore to our neighborhood. We visit the store in Maricopa Arizona, as we have family there. That store is always in tip top shape. If you need a manager that will make your store an appealing site in our neighborhood, I would offer my services, as I have experience in Convenience store service. as well as fast food management.

In phx az at43rd n cacus in phx this girl at the store has been rude throwing my money on the floor treating me bad the manager will not help no idea what to do?

The people who own&operate these stores should be shot. I hope the average person,who reads this&been ripped of by you basards,will realize the only way2 fix this situation is to start being more militant&hold the owners&their family responsible when they treat people like this.If the people who run this bussiness&their family know they will be beat2 death when they rob you,it will stop happening.Trust me.I will start posting the corporation owners personal address&info So you can get2 know them a little better :-)

on 9/18/11 i went to c.k. located in wauchula hills fla. to buy my beer as usual were i have been buying my beer for the past few years when the cashier decides to card me. ive been buying there for years from the same cashier all this time and she decides to card me. i say to her are u kidding me she says no im not. so i go back out and get my i.d. and she says i steel cant sell it to u. you know i thougt this cashier was my friend. she turn out to be just another c.k. back staber. people like that shoult not work at c.k. i am 47 years old. and have never been so humiliated in my life will some one do something about people like that. like fire her ass... my name is peter and thats the way i feel about this particuler emplyee thank you...........................................................................

I went to a circle k and they charged me twice for an $87 charge. I called them and they told me to come all the way back in to the store (30 min drive) just so they could concat a manager. I told them to call the manager and call me back. Once they called me back they told me the assistant manager will be in the next day between 6am and 2pm and that she will give me my money back. So I drive all the way out there only to be told I have to wait another 3 days until the manager comes in so she can do something about it because nobody there knows what to do. So because of their mistake I have to wait 4 days to get my own money back.

Dear Circle K, I visited your store across the street from Eagle Quik Mart at 617 Picacho a couple weeks ago in the middle of a rain storm. When I arrived, there were elderly people in front of the store that had a broken vehicle. When I walked in, I noticed above the hot dog and nacho warmer, the roof was leaking water on the machine and falling on the floor. I asked the female employee if she knew the roof was leaking all over the floor. She told me she was aware of it but was really rude, they (herself and a male employee) were, in really loud clear voices, putting down customers from that day. So I took it like she had a bad day and I gave her the benefit of the doubt. I didn't say anything else and I hoped that you guys wouldn't be looking at a lawsuit, had one of the elderly slipped on the puddle. She was clearly rude to me, so much, that another customer commented on her rudeness and said I was only trying to help her with her job. Now we'll get to the complaint I am making about my visit to the same Circle K on Sep. 1st, at about 12am. I went in to purchase $10 of gas at pump #3. The rude girl from the other day was working and was the cashier. I already expected rude service from my experience before so when I asked for gas she was, once again, rude. I slammed the money on the counter looked her right in the eye and said you have a good night. I went to the pump and NO GAS. I reset it numerous times they didn't set it up on the inside cause the screen still had zeros on it. Not the amount zeros but the zeros you see when its waiting to be set. So I went back in even madder and I started yelling at her to stop playing games, I asked what I did to her that she is so rude to me? The other girl was laughing at me to. I explained to them that I didn't like being there by myself in the middle of the night as it is. It's a bad area and someone has been murdered in front of her kids while waiting for her husband there a couple years ago. They were still smirking and said the pump was set. I went back outside and tried the pump again. This time is was set for me but no gas was pumping out. I reset it time and again before I asked a customer that was walking in to tell them it wasn't working. I wanted to avoid further confrontation with these girls. He said she told him it should be working and they were making fun of me. I went in again for a 3rd time and asked her to switch pumps. She slowly was telling me how to use a pump like I was stupid. I told her I knew how to use it, I was a paying customer and if she would stop mocking me, she would hear me asking her to put the money on #4 and I will drive my car to the #4 pump. She did that and I proceeded to the other pump. Still no gas. I even tried the more expensive gas thinking it was out of unleaded at both pumps. They were clearly not giving me what I paid for and talking about me inside according to the guy that was trying to help me out. I finally walked in and got my money back. I told them all of the incident was on the videos, I know her manager, and I will be notifying them and the female with glasses still had the smug smirk on her face. I went in very irrate only one time, the other times, I gained my composure and was calm. I realize I made a fool of myself becoming that irrate but it doesn't make sense that these girls laughed about me being scared of being there all this time when someone has been murdered at the same location. I don't think I'm the only one this has happened to and I don't think any customer deserves the service that was or wasn't given. I realize they have the right to refuse service to anyone, but they didn't refuse my service. They took my money and refused to give me what I paid for. My rating isn't even 1 Star. These girls don't even deserve that.

Your station flatly refused to provide gasoline for my panzers.

I work at the circle k down the street from my house and go to school full time. In one month our hours have been cut 3 times but our sales have been going up a few grand a week. We are being punished? and no one seems to be able to do anything about it. I have to go to school in the mornings and then come to work and work BY MYSELF at night because we dont have enough hours to have more then one person on each shift. Thats dangerous considering we are a gas station! I dont know how this company expects me to stock, clean, and take care of line thats backed up from the register all the way to the back coolers BY MYSELF. Whats worse is that on a friday and saturday night its busy non-stop. People are complaining. But theres not a single person i can talk to so they can explain to me why we are being punished when we are making you the money. These stores make enough money in one day to pay us for a month. I dont understand. If someone doesnt fix this soon alot of people are going to be looking to jobs else where. Please give me a number I can call.

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