Arby's Restaurant Group, Inc Corporate Office | Headquarters Contact Phone Number & Address

Linda Foster

4/6/12

I am a marketing major in college. Today's discussion in my corporate advertising class focused on why a corporation that spends millions of dollars in advertising allow itself to be dragged into a political fight. Arby's is in a highly competitive restaurant market with nationwide advertising in virtually every market across the country. Instead of focusing on bringing its product awareness to the public, however, Arby's has been dragged into the depths of an effort to destroy a single radio personality, Rush Limbaugh, by pulling its advertisement from that radio show with a huge audience--while continuing to advertise on other far more controversial media. No matter what one's politics happens to be, that move is not only ill-advised, it is also highly detrimental to the brand. Arby's once stellar branding is now associated with one-sided political sources whose agenda are quite the opposite of what most Americans--thus most potential Arby's customers--support.

KRS

4/5/12

Due to Arby's recent decision to stop advertising on the Rush Limbaugh show I will no longer be a customer at any of the franchises. I do not listen to Rush's show, but I am a conservative and believe that it's wrong for any business to cave to a political agenda. I will be encouraging as many people as I can to also boycott your stores until you come out with an apology to all conservatives. For too long conservatives have stood back and said nothing and as a result we have watched our voices being ignored. Arby's is actually my favorite fast food resturant, but until you stop using politics to decide where to advertise you have lost a good paying customer.

barbara

3/17/12

Went to Arby's, a 12:50 pm today, got home put curly fries, on plate and there was slime on them, like some spit on them.discussing,I called Arby's, in Glen Ellyn, Illinois, spoke to supervisor Bob Adams, told him what happen, did not care at all disconcerning. I said I would be contacting Arby's, Corporate Office, he said Bob Adams, that you corporate office would bounce back to him with this complaint anyways. my family had visited Arby's, many many times over the passed 20 years. not any more. he Bob Adams, offered to give me another order, no thanks I said, it's not about FREEBEE'S, it's about doing the right thing you have lost my family and me never to visit Arby's ever again. bad bad experience.

1/18/12

Still Problems with so called Leaders. JKelly has to be part of the problem because we have a "meeting" in Detroit and what could have been 1 day away from my restaurants turns into 3 on the company expense because of an "outing" which turns into an all night party. You know they need a day to recooperate and sleep in after that goes on all night. Disappointing is an understatement. Why isn't the company putting a stop to this?

Jeff Hoffmann

12/20/11

This is the wrong venue for this, but no way can i send this to corporate so please forward this.
Idea for a location...Norco CA. There is a location on Hamner in Norco,. CA that has a building that's for lease. This location formerly had a fast food restaurant and a fast food hamburger place has just opened up next door. This location is across the street from Target. It would make an excelent location. It's on the East side of Hamner in Norco CA Check it out somebody!

jimbob

12/1/11

i used to work at arbys in bloomington il. this is the only fast food job iv had i will never work at one again cuz of the way its ran. they don't care about there employees at all they only care about money and making sure the owners dont find out how its really ran. there's to much back biting and bitching from management. if you get wrote up theres no one to turn too you just have to take it and there cheating arbys corp out of money they would rather sell cheese cups instead of pushing the charity that there supporting right now.....how can you cheat kids like that. i feel sorry for arbys corp that there letting ppl ruin there company like this

TH	12/1/11
Things are looking so much better for Arby's since the new owners have started making changes within the Leadership. It's very exciting to see things finally take a turn for the better. Still need to make a few more tweeks, like emphasizing the absolute necessity to be professional at all work functions. There are still a few "leaders" who just don't get it. Keep up the good work Roark!!

brandie piffer

10/21/11

I worked at arbys for a while and ended up quitting because they wouldnt give me any hours.I have a last paycheck coming and they are not paying me this is illegal!it has been a month and they just keep telling me your payday is on this date or that date and i want the money i worked for and earned!!!!!My next step is getting a lawyer which seems totally insane when all i want is my check!!!!!!!I cant believe they can run a business this way!One way or another they will pay me for the hours i worked!

Jan Kirby	10/19/11
Daphne Alabama - Store has a fat General Manager with red short hari who is a major ^&%$^. She is rude and condescending to the customers and staff. She also cheats and defrauds the company on the meat in a sandwich. I will never eat Arbys again. This women is out of control and is the reason fast food has a bad name and turns over employees

pam	10/12/11
your game unlock the code every code is a winner is a joke, there is nothing free and it takes forever to even get through the darn thing. If you are actually going to give a prize away just give the prize & forget all the surveys etc.

david wooton	10/10/11
Poor service in blackfoot idaho. Manager extremely rude and they did not even try and help me I will not be back here eating again.

Ric fx45iveco@hotmail.com

8/16/11

I always try to eat at an arbys when I can, I am mostly on the road by myself and use the drive thru most of the time. I eat at arbys at least 12 times a month. While passing thru Frederick Maryland I stopped at the Arbys on Route 85 across the street from Walmart. I had my daughter with me and she needed to use the restroom,as I said I rarely go inside any Arbys, she used the womens, I the mens. I noticed mouse droppings on the urinal in the mens room. We both meet in the area outside the restrooms and when leaving the person behind the counter was making smart assed remarks about us only using the restroom and leaving. The attitude from the counter person pretty much sealed the fate of me not bothering with Arbys from here on out. Thanx for reading. NO more Arbys for me!

alaina

8/25/11

Im a former employee for the milan MI arbys. The manager donna makes her own rules but also does not follow proper health codes. she smokes in the building throughtout the day. she makes food without gloves. at times with only one glove. ive seen her put hair hand to her nose and put her hand ion her hair. she favors certain employees more than others. she yells at the crew including her own assistant. she is oblivious to her own wrong doing. i would not suggest to eat or work there. not a good environment to be in.

An Arby's employee

7/6/11

I will say that Arby's serve good food and most of the time their service is much better than other places (McDonalds) but as an employee i've been treated like dirt so many time over the years by my superiors. The company as a whole really only cares about paying customers. They can quickly replace any employee so therefore they do not feel obligated to show any respect to them. I've been threatened, harassed and accused of things for very little reason without being asked about my side of the story. I've also been threatened by customers for little reason (some of them were drunk) and instead of being supported by the Arby's company, i'm scolded for not kissing up to the customer so they can get their money and yet i still get in trouble when i give a free meal to a customer to solve a problem (which is a technique written in Arby's). I do not see Arby's surviving another ten years when i can go to an actual deli and get a bigger portion for the same price i pay at Arby's

Kayli	7/10/11
TYVM you've solved all my prblomes

Shanna	7/11/11
Im not wohrty to be in the same forum. ROTFL

	7/15/11
call the arby's corporate number in georgia they will connect you to the proper person.. number is +6785144100

Charlene Bigham

7/18/11

I just came from the Arby's in Clinton Md. and the restaurant was so dirty; it looked like the counters had been washed with a dirty old rag there were streak marks and a sticky feeling all over the counter. At the soda and condiments my feet stuck to the floor and then while I was eating two employees got into a fight and were yelling and cursing at each other so loud that I got up and walked out. It totally was not called for and I will think twice about returning to this particular Arby's.

Traci Toppin

8/4/11

Just wanted to express how disappointed I was at the service at the Arby's in Waldorf, Md on Crain HWY. I teenage children went there around 9 in the evening. First, my children waited a long time before anyone took their order. Second, when they asked for condiments the server threw it into the car. Yes, my children did not check their order, because they had to return because their choc. turnover was missing. However upon checking the order when they arrived home we noticed that everyone of our french fry order was half filled, my 2 younger children's kids meals were thrown in with the other orders without their toy and one of their orders was combined in one container consisting of both the fries and the chicken tenders. We order 4 chicken sandwiches and we received 2 roast beef sandwiches. When I called to inform them of my disappointment of my order, Heather the so called manager never once apologized or asked how she could resolve the issue instead she told me my kids confused them all because they didn't know what they wanted and if our order was messed up it for that reason and our order was filled properly and all she could do was replace the fries the following day because they were now closed. When I asked her what her name was she said Heather and when I asked for her last name she said I didn't need to know all that. I just wanted her name so I could file a complaint of the way she handle me as a customer who was dissatisfied. If she is a manager she needs to be retrained. I mean I haven't been to Arby's since I was a child. I am now 40 years old and you can best believe I will never patronize another Arby's again.

Sara	8/3/11
Worst service ever!!! I recently went to the Arby's located in Laurel, Maryland and was greeted by a very rude employee. Working in the customer service field myself I was shocked by her behavior. Even though the food is good because of this experience Arby's will forever have lost this customer.

7/31/11

Just have a complaint about the so called leaders of this company. T. Ward, C. Hobbit, J. Stevens (and a few others) are nothing more then thieves. Why do the owner's of Arby's keep individuals like these people employed? They do nothing more then wheel and deal, steal, and party like animals. No wonder the company has done nothing but struggle. As long as you keep people like this in upper level positions, the company will not do well. Arby's needs to clean house!!

LouWanda Wheeler

6/23/11

There is a restaurant on Eisenhower in Loveland Co. These young people have a great spirit about them. Too many times people speak up about negative situations relating to your restaurants and I guess correction needs to be made but this is about a good thing. Last week I went through the drive through and after ordering my car stopped running. It was very embarrassing. But a voice came over the loud speaker and asked if I needed any help,I told the voice what had happened and before I knew it 4 people all wearing your uniform helped to push my vehicle out of the drive thru. They were polite and courteous the whole time. When I went inside to pay for my food and get it, I commented on their reaction to my situation and the older woman behind the counter commented that last week they had another situation like mine and they reacted just the same way. Then she asked if I needed to call anyone. The American spirit of courteousness and politeness in American enterprise is thriving in Loveland Co. Thanks for hiring these type of people

Angela Stanton

6/14/11

My family and I were at the Arby's in Merriville, Indiana (Mississippi Street off of Interstate 65) on 6-14-2011 @ 12:00pm. We placed our order at 12:08 and received our meal at 12:38. Not only was I the only one, their were multiple people waiting that long also. So long you guys easily lost any where from $100-$150 of service people walking out. I was the only one that spoke up for how long it took. Not only did I wait on my food, I asked the manager for my money back. Then it took another twelve minutes for him to credit my money back onto my debit card. So, I did a total of 42 minutes standing at the counter waiting!!!!!! Are you kidding me, for fast food. The thing is the weren't that busy. You guys need to send someone to retrain you employees, and the manager Jayson also. Because he clearly isn't training your employees properly. I use that Arby's when to and from Wisconsin, will never stop there again. Not sure if I want to go to any Arby's or food chain of Arby's ever again. Please contact me at angstanton@net zero.com.

Terry Brean

5/21/11

I would like to know if we here in Torrington, Ct. can get an Arbys? I do not have the money to franchise the business but we have an empty Taco Bell building.I know many people would like to have one here in our town. As of right now we have to travel to Waterbury,Britsol to eat at this establishment and with gas prices having one closer would benefit the costumers and the business. Really getting tired of hamburgers, pizza,and chicken Arbys would be a refreshing change. Thanks you very much

	5/7/11
I have a sister that works at the arbys at 2130 W 21ST ST N WICHITA, KS, and She changed her name but she's brunette and i need contact info could you please send it

3/5/11

Went to the arbors on Amarillo blvd in Amarillo tx and first of all a cook was smoking then went back to work with out washing his hands. When we left there was a dead rodent in the corner of the resteraunt !! Hope thus issue gets addressed!! I am a news anchor and love to eat at most Arbys facilities but thus experience ruined my taste for it!! Everyone makes mistakes and should have the opportunity to correct it!! Contact me at Preston_reed1979@ yahoo.com for any questions!

bill	2/13/11
go to the drive thru for a number two at 4.44 then decide not to have a drink wirh it and they want to charge me 6.89 for it what the hell is up with that???

Susan Marsh

2/7/11

I do not eat at this restaurant often but the last time I did I notices a very disturbing situation. Our city has trouble with ferrel cats. When going thru the drive thru, I noticed that Arby's was contributing to the problem but is also, extremely unhealthy/ There were housing and food sat outside for these ferrel cats. This is only contributing to our city problem. I am willing to give Arby's a chance to correct this problem before I report it to our City Police Dept.

I am a business owner in our town and do not want negative advertisement for Arby's, therefore, I trust this will be resolved.

Please feel free to contact me at suedmarsh@hotmail.com

Martika Campbell

12/7/10

Hi, my name is Martika Campbell and i am an employee at the arbys on west 21st street wichita ks phone number 316-838-2322. I have many complaints the manager latasha is an sorry excuse for a manager this lady gave five(5) hours for a week because she said that she was told that i was ganna quit! i did not say that i was going to quit at all. Another thing at this arbys there is alot of things going on we have managers eating the products without buying them, latosha the manager would even leave sometimes during her shift just to go get her something to eat when there are no other managers there. She does not deserve the title to be a manager at all. There has been day when we have customers n she would be front line saying bitch this bitch that talking about nights she had at the club, she treat certain people certain ways she wouldbe cool with me one sday n then treat me like i was her worse enimie another day. She is pregnant by an employee there his name is zacxee.i applyed for full time and the most hours i have ever had was 19 hours i have 2 kids to support and i hvae rent electric and a phone bill to pay. I am a very good employee i do nothing to anyone but provide very good customer service anything they ask me to do i do it, i stay an top of the duties that i am suppost to. I never talk back or get sassy with anyone because i am a good person and i follow rules, i feel i am getting treated unfair and that she is a very bad person. there has been people calling to check o their applications and she would hang up and their face and think that it is funny. There has been a situation when i have walked in aon her talking about me to another employee but i didnt say anything to her i was upset n feelings was hurt because i dont nothing to no one at all. she gets bread n products from the bread man becaause she say that he likes her, she is using her phone front iine and back n she even be in drive thru reading facebook n her myspace. She is a very mean person. After she found out that i found another temp job she cut my hours even more its just so crazy how someone could be so jelouse i only got a second job because shes not even giving me enough hours to support myself and she knows my case. My last checck for the 6 says i only get paid for 4 hours for two weeks but i had * hours one week n ^ the other i dont understand why i am getting treatd this way someone please respond to this!!!!!!!!!!!