116 Reviews For Amazon Headquarters & Corporate Office

NEVER be a seller here

as a seller...we get the same third world customer "service" and, of course, no phone numbers.

Awful Customer Service

I loaded some gift cards on to my account equally over $100. When I went to log into my account to use it, my account all of a sudden was closed. I have been trying to get it fixed for 16 months now and no one is able to fix it or help resolve the issue. Keeping telling me I have to call on the phone and when I do they tell me ok it is fixed, I hang up and it still is not fixed. They have very poor customer service.


Bought my wedding band from AMAZON. Apparently they subcontract out items. I really purchased from "I wedding". Wedding in 5 days. No ring. It can't be found. Amazon won't refund my money. It already shipped.. I am a regular who will not return.

Amazon worships Telecheck. They allow Telecheck to make their decisions for them. It is an established legal fact that they are a dishonest and unreliable company. But they love control! And Amazon gives it to them.

Horrible customer service

I had issues setting up subscribe and save items. I called customer service. First person could not speak English; second person didn't have a computer that worked. So, I emailed customer service. Several emails back and forth later, they still don't understand what my problem is and keep telling me that I need to add more items to the subscription. That was not my problem, nor my issue. Amazon customer service apparently cannot read nor speak English. Extremely dissatisfied.


Amazon is fantastic. They are the best merchandiser I have ever purchased a variety of items from.

this place is a big rip off they took my money and treat me bad.

i have been shopping with them for a long time.money came out of my bank with out me knowing.some one there steals people cash but dony know who.i get yreated bad when i order items they get the orders mix up all the time.there is never a boss there in case a problem.

A to Z claim

I never got my phone or a refund on a flashing service bought the phone from amazon it's bin a year and I never got a call back I spoke with them many am any time explain send papers that they ask and still nothing I don't shop there any more

Kindle Fire Issues

I have been trying for about six months to get help for the technical issues that I had with my kindle. Each time I try to charge it, it shuts down. Someone finally got in touch with me after the warrantee expired to tell me I am not eligible for a replacement because my warrantee expired. Figure that. My complaints started before the warrantee ended. All I received was a replacement charger that did not solve the issues.


I have had a kindle that keeps freezing on me. When you call you get someone that hardly speaks English and they want you to try everything under the sun with the kindle that keeps you on the phone for at least 45 minutes only to be told you have to send it back on your own dime. NO customer service what so ever.

Lied to by Customer Service

I called customer service to ask if I could purchase other Amazon gift cards using an Amazon gift card. When I went online to purchase the cards, I could not. I called and asked for assistance and was told that I can't use the gift card to buy the gift cards. They did not care that I was given the wrong information and said that I could use a credit card to buy them. Wally A from the Philippians was the "manager" that said he would not do anything for me.

You guys SUCK so bad. I am so tired of getting emails. i want someone to call me

Terrible Terrible Terrible...

Do not ever do business with Amazon. My account recently got hacked, and I tried signing in after I changed my password but apparently they are trying to make me pay for orders that weren't even processed all the way. Which means they have the ability to cancel these orders but so far have not done so. I have talked with the specialist for about 3 months already. Still have not gotten anywhere..... Bad business 1/16/2014

Kindle Fire

I tried calling the headquarters of Amazon and at 9:07 am it recording told me I was calling outside of business hours. I would like to know if Amazon is aware of the POOR quality of their Kindle Fire and of all the complaints on their website regarding this matter. I will trying calling headquarters again and if I get no response I will call every news outlet that is willing to listen.

Deric Lostutter

Mr. Lostutter helped to bring rapists and their accomplices to justice. He used his skills to service the community of Steubenville, Ohio who had rapists living among them and accomplices within their school system (School Superintendent, Michael McVey, elementary school principal and two coaches). Amazon was wrong to fire him.


All my orders from Amazon have arrived on time if not early and you can not beat their prices anywhere. I do buy items that are either Sold by Amazon or Fulfilled by Amazon, they are they best!! Those customers who have provided poor review must live in areas of the US that had the severe weather or they treat their Carriers terrible?


How in the universe people can say such things about the best online retailer company on worldwide web. Amazon is exceeding customers expectations on daily basis and it will continue to improve minor cases as they rises. let's not make false reviews if you do not get quick response. And, remember, you will never be satisfied anywhere as long you still a customer, there will be minor issues. Chol Bol South Sudan


If you put my book out there as the next great story about Oz you will attract millions of children from all over the world to your site. www.northernoz.com I know I am self serving but if I don't who will. thanks vjkelly


The World jewish Congress notes in their Digest of December 2013 that Amazon continues to sell books that deny the Holocaust. I am well aware of the fact that such false and destructive material is available world wide. Amazon should not be in the position to gain from marketing books of this kind. It is not censorship but simply human distaste to foster dissemination of falsehoods. I hope that Mr. Bezos will review the current policy.


I'm surprised to see so many poor reviews for Amazon as I've had such wonderful response from them. The only reason I don't give 5 stars is that they won't delver all items to Alaska as if we are a foreign country or something. Really, the USPS works just the same EVERYWHERE in the United States. sigh.

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