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Just found out that Amazon Fresh is coming to the Uk!
Customer service has been outsourced and trying to communicate is impossible. When a person answers the phone, you can request a U.S. representative, but good luck with getting help with third party issues!
Bad customer service I am a disabled person and they use every excuse too just hang up on individuals I chose amazon because of what they say they can do and they did nothing but hang up on me at the customer service department
Ordered Cowboy seat covers, floor mats, and steering wheel cover. when they arrived, the seat covers did not fit. Had to pay 19.01 to send them back, because Amazon was not willing to pay for the return, because I opened the package.
I am advising anyone with problems as buyers or sellers where you have been scammed out of your money and/or items from this site to please file a complaint with BBB!!!! Lets help make these online corporations be held to their own rules!!!!!
order a hdtv on 1/27/15 it never shipped from third party seller. Opened a-z claim only to be told three days later I would have to wait another two weeks for a refund?
Back up what you sell amazon.
I have truly enjoyed ordering from Amazon. Anytime I need to buy things I check with Amazon first and have gotten a better price. Even my grand children will call and as me to check for them. When they are out shopping and most of the time you have a better price.
Order dog food; get a fan. When I called I was told I would get a refund of my money, reorder the dog food and send the fan back via UPS. Another company supplies the products but they place the labels on the products. They screwed up and expect me to pay more to get it right. They should say sorry, keep the fan or send return label and ship me my merchandise over night at no extra cost
Trying to find the link for selling books on Amazon is challenging and time-consuming. The webmaster for this website is not skillful. Using Google to find the right page is unacceptable.
Amazon billed my credit card company for items I purchased, but described them as coming from the book store. I attempted to question them why they're billing herbs and a variety of other items as books; but they shut the site down for me, so I couldn't check the purchase validity on the site. The credit card company refused payments and changed the card. After a week, no call from account specialists.
After years of ordering through Amazon I will no longer be ordering from them I will from now on go directly through the companys them self I have better luck dealing with them. Amazon has got too big too quick I dont see them being needed much longer Customer Service has become much better with the individual companys and Amazon has seemed to forgotten what that is BYE
One: buy something and wait.
Two: whine about 'not getting it'. You got it.
Three: A to Z will ALWAYS give you your (the merchant's) money. Does not matter how much proof the other guy can pony up, Amazon LOVES thieves!!!
Four : Enjoy your new prosperity
I absolutely LOVE Amazon! I have never had any problems with customer service, or shipping.
I would like to make one suggestion for the amazon kindle though.
You should make it so the books are marked or checked after they have been read. I have read over a thousand books, and when i preorder books, i don't know which ones i have already read. i have tried archiving them, but half the time, the new books are put there. It would be a great idea to think about.
My entire family and I loved shopping Amazon until 2014. It has been a terrible experience for everyone since Amazon began trying to extort money from customers by giving such lousy service and poor shipping and delivery service to customers who choose NOT to buy a Prime account. Whoever started this miserable campaign should not be fired, they should be executed because they have murdered Amazon.com. This will not post without a "star" rating and since one star is the lowest I can mark that's what it's got.
I don't shop movies on amazon.
Amazon steals hollywood video.
Amazon go out of business.
I posted a comment this afternoon and it went through....see your
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but I don't see it...what happened to it.
Apparently now Amazon thinks they are above the law. When Amazon enters into a relationship with an Amazon associate it is a contractual relationship that requires them to give notice before closing an Associates account based on alleged noncompliance. They do not give notice and an opportunity to remedy in violation of contractual law. Instead, they just cancel your account based on ambiguous and unclear policies. You have to fight to figure out what rule you violated and even if you do fix it, they will not restore your account. Instead, they close your account and take any money you have in there. It is about time someone filed a lawsuit against Amazon because it is clear they think they are above the law.
As a longtime buyer on Amazon? The number of sellers in the past year who have misrepresented product information IS GROWING. I was "burned" once again this month and this time? Amazon blocked my ability to leave feedback for the seller. The seller sold me a product dating from 1999 (Port Au Prince) and considered that a "mistake" and wanted me to return it. No offer of a refund was made. The whole experience is specious beyond words and even more disconcerting? AMAZON'S blockage of my basic feedback about the experience, as well as others this past year that point to not screening their sellers well enough.
This has been one of thee worst experiences in my life. Fighting with Amazon since March and it is now mid August for a refund that I was told over & over would be in my account and is not. I have pages of e-mails telling me what they will do along with a time line and still to no avail.The only thing they can seem to get right is a constant "not my department, please hold while I transfer you". I am completely frustrated with the very process they say is so simple and will be remedied with in 24-48 hrs. I will NOT participate with AMAZON.COM or KINDLE EVER AGAIN. Thanks for nothing and by the way, my lines are recorded too. Wish you luck when my lawyers chime in.
customer service is nothing but a joke.