Amazon Corporate Office & Headquarters

Do not use the Trade-In Program it is horrible. I had to make several calls to customer service to track my text books (I paid $550 for these books). The books had been delivered almost two weeks ago and no one at Amazon can tell me where my books are. I finally spoke to a Customer Service Manager who said she will give me a follow up call on Friday--lets just see how this works out. Amazon customer service reps are incompetent, clueless and possess the intellect of a walnut, their response to everything is "it is pending" or " we will need to wait 30 days". Thinking outside of the box is not a key element for Amazon customer service reps.

in order to contact amazon i had to google search contact us, this option was not on the website, they rejected a bad review i sent for their bad customer service and while chatting with someone after finally getting a hold of them, the person disconnected me. nothing was resolved, what kind of customer service is that???

Amazon supports the notorious Internet tax. If it passes and signed into law then I will stop being a customer and I will encourage others to quit Amazon.

I had 6 items in Subscribe & Save. They did not ship. Finally I had to cancel them and re-order them at a higher price. Those items did not arrive even though I have PRIME. One item was shipped thru PRESTIGE. I called Prestige headquarters and they said that amazon had failed to ship 700 orders to them and shorted them. Customers all over NY and PA are not receving their amazon orders. I am finding another online merchant as amazon is failing its customers. Sell your stock folks.

Tried talking to the horrible Amazon customer service for over two months -- they basically let one of their affiliates steal 30 bucks from me (100 dollar item, refunded only 70) I finally decided to call corporate and Carol just saw the simple math, and immediately refunded my money. Very easy and took about 5 mins!

Shipped a cell phone using USPS tracking a-z was filed they gave the buyer their money back suspended my account kept the rest of my monies for 90 days phone showed it was delivered beware as a seller with amazon they are a piece of work especially now they are backing homosexuality.may the lord have mercy on your souls at judgement day I'm know I am done with this bunch of garbage

I am being forced to refund an item that has nothing to do with damage or misrepresentation of the item. Amazon corporate told me that I "might" get my money back, even though the issue is with the customer not researching properly prior to research! (They wanted to us the phone outside of the U.S.-- Not a standard feature). Amazon's corporate contacts basically told me tough sh*t, and were rude and belittling the entire time. I purchased a Kindle and a Prime account prior to this incident, and I am going to get rid of both ASAP!!

BUYER BEWARE!!!!! I recently ordered unlocked cell phones from Amazon. When I received them they were unsealed and the SD cards had been removed. The SD card was listed as "preinstalled" on the product box under "Package Contents". I contacted Amazon about it and had my call bounced all over until it reached North Dakota. The representative was very nice, but blamed the vendor for the removal of the cards. I was told that I could purchase another SD card; "they're not that expensive". I can afford to go out and buy another card; it's the principle of the matter. The products came with the cards and cannot be used without them and there's no reason why they should have been removed. No one at Amazon is willing to correct this. I have purchased other electronics from Amazon and had (included) accessories missing, but never thought too much about it. I am tired of being ripped off by this company!

This company makes it very difficult to contact a person to whom you want to speak to. They say they can only connect with someone you have a name for. Then when you give them a name, they say that person connot be contacted. I just wanted to let them know I would not be giving them any more business, because they are promoting a homosexual lifestyle that I do not agree with. I would rather do business with another company that remains neutral in social issues, and just sticks with business. Have a nice day.

I have had nothing but issues with orders . One of the major issues that I have incountered is the way they ship in our area FEDEX is preferred yet I have addressed this with customer service only to fall on deaf ears , here we go again it is shipped via UPS .. The worst all time carrier in this area ! Yet I have no choice . if I am paying for shipping do I not have the right to chose my shipper ?! I am so fed up with amazon that I wont be going back !

Got an Amazon gift card for Christmas and went to the website to buy some restaurant gift cards and it wouldn't let me! You cant buy a gift card with an Amazon gift card!! What a stupid policy. Now I have a useless $100.00 gift card that was given to me specifically for me to pick gift cards for restaurants I like and I cant use it. Amazon apparently has no common sense and they could care less about their customers. Customer service even told me it was a stupid policy!!!

Im not a temp i work at phx 7 and have worked at phx 6, their is hardly a break when you cant leave until break especially when your on the other side of the building, and theres soo many people walking through the metal detectors. Amcare doesn't do anything at phx 7, the pa's are lazy, the management sucks they dont help you out, admin ops and hr is the same aswell they lose employees paperwork for time off, many people's checks have been screwed up, all you do is get the run around. They send damage items down without caring.

I've attempted to contact Amazon about a "lost" (on their end) product return worth a sustantial amount of money. The product was defective, so I've requested a refund. I have the UPS return shipping tracking record that shows that the returned item was received at the Amazon facility in Las Vegas NV over 10 days ago. I have inquired via Amazon online chat and e-mail, without success. It appears that my return is in Amazon limbo somewhere, and after several failed inquiries via official Amazon chat, e-mail and phone "help" system, I am about to try to contact corporate headquaters for assistance. What a total disaster.

I just wanted to say a big thank you to Peter D. in the Escalation Department for helping me with the troubles I have been having with Kindle Customer Service. It was a pleasure talking with him and feeling for once that someone cared and was will to help. My problem had been going on for months and after many phone calls, from overseas, Peter was willing to listen and took charge of the situation. I actually ended up getting more than I bargained for and I am grateful. After reading the reviews I was hesitant to call the corporate office but I'm glad I did. Not everyone has a bad experience and I felt I should at least let others know calling this number can possibly help. It helped me. Thank you.

I just saw your new TV ad on "Modern Family". BRAVO TO YOU!!! You're ahead of the curve of the other retailers and your courage to step up to the plate Is definitely noticed. Thank you.

We were very saddened that Kindle/ Amazon would air a homosexual marriage ad. Marriage is not just for adults. It exists to provide the best environment for raising children. All good social science confirms that children fare best when raised by their biological father and mother. Homosexual marriage precludes such a home.

I’m very impressed by your recent Kindle commercial with the man and woman both having husbands. Just wanted to say thank you!

received to gift cards for amazon they would not take 3 weeks ago tried to order a $19.00 item and the bill went $132,00 with added on items. told my family no more amazon gift cards no more dealing with amazon

Have had an amazon.com account for a while, but recently got switched to amazon.ca - - I receive gift cards from the U.S. for book reviews that I write, now because of this change-over, I am unable to purchase from my U.S. account so the outstanding balance is locked - - nor can I access the funds from my Canadian account. HELP!

I attempted to make a purchase and found the shipping address had been altered. Contacting customer service and followed their instruction to correct the shipping address. The result being that Amazon employees all through the customer service department, for a total of twelve telephone hours continuously place the onus on me and demand even more personal information than was initially required to open the account and further required that information to be given in an unsecured fashion over the internet. The rudeness receive along the way was anything but refreshing. of the more than fourty+/- people I spoke w;ith on the telephone less than 10% were courteous and appeared to have interest in a satisfactory conclusion, which was not offered, inspite of the fact they have all of the correct information and received all that information again. IF YOU ARE INCLINED TO DO BUSINESS WITH AMAZON PROTECT YOURSELF...................................