UPS Corporate Office & Headquarters
55 Glenlake Parkway NE Atlanta GA 30328UPS corporate phone number:
(800) 742-5877139 Reviews For UPS Headquarters & Corporate Office
UPS lost a 180lb palette that had irreplaceable parts on it not made since 1989.no explanations of where it could be or how it got lost.it didn't just disappear but that's what they claim.so I put a claim in for $3500 I get a check for ,$180,,$1 per pound.commited to customer satisfaction,..no.,..logistics,...no.,.waste of life forms. On this planet yes!save your belongings and money,.....use someone else.
I begged Costco to ship my computer via USPS, but they said no, only UPS would do. I begged them to find a way to tell UPS to have its deliveryman come to the back door as neither I nor anyone I know uses my front door, which isprotected by a glassed in porch. They said they couldn't, though many other sellers can. They gave me an earlier delivery date than I expected, nice I thought. Oh, how wrong. In checking the tracking number on Tuesday, the day they told me it would be delivered, I was told I would get it by Wednesday night. I stayed home all day so I could receive the computer as I had an appt to bring it to my computer guru to set up. It never arrived. In the evening I again checked the tracking number to find that delivery attempts had allegedly been made on both Tuesday and Wednesday. I have a sign in rather large print scotch-taped to the window of my porch door telling package deliverers to deliver to the back. i have a mail slot in the door through which mail is delivered. In neither place, the back door or the floor of the front portch, was there any delivery notice. I called UPS and got an obliging but helpless woman who said she would send a msg to UPS and someone would call me after 10 a.m. Thursday. Wrong. I cannot stay home all day waiting for a delivery from someone incompetent to deliver. I need a time. I have apptmts today from 10 till a little after 4. This a.m. at 8:40 or so I called Costco, looking for some relief. The best I got was if UPS returned the package, I should let them know, and they would ship it again via ups. while I was talking to Costco, someone from the local UPS office called to say he would make sure the driver had gone to the right address and had left a notice. A lot of good that would do with a delivery today. I called the only UPS office I could, the 800 number, got another nice, ineffectual woman who said she could neither connect me to the UPS office in Maumee, O., nor connect me to it. I asked repeatedly for a supervisor. Finally, she said she would try to connect me. She put me on hold for two minutes, came on and said she was connecting me to a supervisor. I waited another minute and hung up to begin a search for corporate officers, of both UPS and Costco. Just as i was headed out the door a local UPS person called, said they couldn't as a rule deliver after four, and couldn't deliver either first thing tomorrow morning or late afternoon either. Then he thought he might leave the pkg with the neighbor, tho my neighbor is going to a lot of physical therapy these days. i don't know what will happen. This is not the service I bargained for. I hope to never have to do biz with UPS again. And, all of its corporate officers and directors will find out why.
So I also had a problem with the ups people I had a damaged phone which I was told to put in a drop box I put the package in the drop box dec 23 and it is now march 5 and tmobile is charging me 400 dollars for a phone that I sent back that supposedly ups never received and never scanned I don't understand how all of a sudden my package goes missing but yet there is no way any one can take any thing out of the drop box so where the hell is my dam package and they have the nerve to tell me they can't file any kind of claim on it because it was never scanned so I also will be taking legal matters into my own hands for the amout of money that the phone was worth and for my suffering
You might want to look into this scam that is using your name. CONTACT UPS Hide Details FROM: Martinez, Gabriela Message flagged Monday, January 30, 2012 5:14 PM After much attempts to reach you on phone, I deemed it necessary and urgent to contact you via your e-mail and to notify you finally about your outstanding compensation payment. During our last annual calculation of your banking and Internet activities we realized that you are eligible to receive a compensation payment of $2,811,041.00 USD. This compensation is being made to all of you who have suffered losses as a result of fraud, accident or illness. For more information, contact the UPS agent for the delivery of your cashier check ($2,811,041.00 USD). United Parcel Service (UPS) Name: Ford Hamilton Tel: +2348057294222 E-mail: ups-deliverycenter0@dgoh.org Please take note that you will pay a shipping/handling fee of $145.00 USD to UPS. Thanks for your patience. Martinez Gabriela Programme Manager United Nations Human Settlements Program --------------------------------------------------------------------------------- Contact UPS Directly via (ups-deliverycenter0@dgoh.org) for your parcel pick-up.
UPS has repeated ignored my complaints about the area supervisor who lives on my street. I today watched as UPS delivered to his house again. Last year I had several packages that were weeks late. I called and called and emailed security even. After I raised cain, magically the packages appeared. The table was broken and two umbrellas arrived since the shipper had to reship but I only received 1 pc of the set from the first set. The tires were delivered with one missing and the site said the business was closed ....I AM NOT A BUSINESS!!! finally I did receive it after another week of complaining. The envelope was opened and my check evidently wasn't what they wanted. This happens over and over as I watch the UPS truck deliver to the house down the street .....where the supervisor LIVES! I called awaiting another package this month....and the lady was so rude that she hung up said when I got thru complaining she would tell where to go?????? and then blocked my number. I had to email iReport at CNN to get a call back to assure me that my packages in the future would be signed only to accept. THIS GUY IS STEALING UPS............the supervisor in conjunction with the driver. HOW many times do I Have to see it? He gave a block party a few months ago.....cooked for about 300 people and someone 3 blocks over called the police to the noise. Why can you not check to see this man is stealing???? I SEE IT> and the neighbor (his friend)across the street sits outside after dark to intercept packages too. This is Midfield, AL 35228. Corporate greed has nothing on this crew you got working. I would not buy your stock....and I sold all I had many years ago when this started happening and I prefer USPS to deliver all my packages when I have the choice now. I learned what my Daddy always told me........believe your own eyes.........that you can trust. YOU HAVE SERIOUS THEFT PROBLEMS IN THIS AREA> Check it out and see if he had a package 1/30/2012. the truck left one to 207 2nd Avenue Birmingham, AL 35228
i have filed numerous compliants at your bonita springs office on old 41 i have presented legal documentation so my mail,may not be held up i am expecting files as a victim of disabilties to be presented federal court* i have a record of disability and cannot make it to the post office in person* if this presists i will be forced to contact the attorney general and or counterintelligence* dean tyler ewing 3441 pointe crek ct c106 bonita springs fl 34134
WHO IS REGULATING THE DRIVERS? MANAGEMENT DO YOUR JOB. IF YOU SEE A DRIVER CONTINUE TO BRING OVERNIGHT UNDELIVERED PACKAGES BACK TO THE OFFICE THEN FIRE THE DRIVER. THE ATTEMPT WAS NOT DONE ON GOOD FAITH. PEOPLE ARE EXPECTING THE PACKAGE ESPECIALLY IF ITS ADDITIONAL COSTS OUT OF POCKET. WE HAVE OBLIGATIONS TO . WHEN I HAVE TO TELL SOMEONE I SOMEHOW MISSED THE drive u make us look bad. utheCONTINUE one whofull looks bad isREACTIONS us.dtypusDELIVERY,YOUMAKE US LOOK LIKE KE IS LOOLND WHEN THAT PACKAGE ILIVEREDGE IS N
After this experience with UPS, I will seek other carriers to ship my purchases. After this experience with UPS, I will seek other carriers to ship my purchases. After this experience with UPS, I will seek other carriers to ship my purchases. After this experience with UPS, I will seek other carriers to ship my purchases. I was to have a package delivered to me on 1/10/2012, I was upstairs facing the window when the UPS truck pass my house went to the end of the street, turn around then blew by my house without stopping. I was sitting at my computer so I pulled up my tracking number, and it stated that it was delivered to my front door. I thought well he/she is good, they must have thrown it thru the door of the speeding truck because the truck never stopped in front of my home. Knowing there was no way my package was at the door, I went down stairs open the door and of course nobody is that good, if they are they are in the NFL, not UPS. Now I call the only number UPS will give out Yall know the one 800 742 5877# LOL, get to talk with Angela Empoyee # 2168, I repeat my experience, that I was home saw this with my own eyes. Went on to say that if I hadn't been here and witnessed it, I would have just thought the delivery wasn't made, or that someone took my package off my porch. This was not the case in this case. Angela, states that because this was an Amazon, purchase the UPS, will not handle the problem, Amazon will. I objected because Amazon didn't make the mistake, UPS did, it wasn't an Amazon employee that screwed up, but a UPS employee, she went on to say there was nothing she could do on her end. That I should call Amazon and tell them the problem. So the UPS employee isn't confronted with their poor perfromance, they go home thinking they have done everything correctly, no wonder they have all these complaints, and those are just the ones that have taken their time to write on this website. As a manager in customer service for more than twenty years, this is not they way to go about improving customer care and quality service. I did call Amazon, who were very professional, understood my frustrations and handle a refund for my losses, what a shame, it wasn't their fault they took the hit. I have another shipment due here tomorrow, I guess I will have to wait out on the street and flag down the speeding UPS driver, as they blow by my house, which my I say in this neighborhood, all of the house numbers are marked clearly on the crubs, white background and large black numbers so they can't use that as an excuse either. I have also gone through five different phone numbers for the UPS distribution center in my area, they are all disconnected, bad numbers. UPS is only directing their calls through the 1 800 #, and that is obvious to me due to the fact they cannot staff a complaint line to handle the volume of calls that they would get on a daily bases by the looks of this website. UPS brown you will be going down, if you don't get your problems fixed. I assure you I have already warned several people of your poor performance, and I am not finished passing the word. While I am with your corporate website, I would like to know how much your fuel cost are? Your drivers waste alot of fuel, speeding off from stops in this neighborhood only to slam on the brakes after going a shot distance, in addition to your fuel costs, how many brake jobs are you doing a year? You should look into it. Meanwhile I will go to Fed-Ex for my shipping. cc: Fred Smith, CEO of Fed-Ex
UPS As A company Sucks Back And October Ups Claim They Send A Package To My House Which I Never Got I Called Too Check On It And They Told Me I signed for it and I Have The Package At The Time They Claim It Was Delivered I Was At Work And They Send The Police Out To My House And Say They're Going To Investorgate Now In That Same Month I Received A Replacement Phone From T-Mobile And I Put My Other phone In A Ups Drop box Like The Guy Told Me three Months Later Yes I Said 3MONTHS LATER I Look At My Phone BIll T-Mobile Is Charging Me For The Phone I Put In A Ups Drop Box....I Calls Ups And They're Saying We Don't Have Ya Package u Never Dropped It Off OooK Now We Got A Problem Cause Ups Lost My Shit And Now Acting Like I Still Have It I Gave Them The Location Of Where O Drop My Package Off So They Say Oooh I'm Sorry We Don't Have A Ups Drop In The Location Mind U I Standing In front Of The Drop Box So The Guy Tells Me Maybe U Still Got The Phone Or Maybe U Put It In A Blue Box...I'm Like Yo Wtf Are U Talking Bout I Know Where I Drop My Phone Now I'm Pissed Cause He was calling Me A Lair And My Phone Was Missing And I Had VERY IMPORTANT info in the Phone Since My Scroll pad On My Blackberry Stop Working I Couldn't Get The Info Out as I'm Typing This They Still Don't Know Where My Package is The Tracking # They Had Gave Me Don't Work At All And I Think Whoever Pick Up The Drop Box In That Location Has My Phone And Yes I'm Talking Bout An UPS WORKER If They Don't Find My Phone I WILLL BE TAKING LEGALLY Action Against UPS Cause The Building where I Drop My Package Off Has Cameras Where The Drop Box is I Know The Date I dropped It Off The Location And Time So UPS Is Now FUCKING WITH THE WRONG PERSON....I WILL BE SEEING THEM IN COURT...Note To UPS...I'M READY FOR WHATEVER I'm Build WESTPHILLY TOUGH....SOoo The Brown Can Kiss My Black Ass
UPS is a company which exploits it success to hide the reality of how it has come about. I have lived through and seen the horrible way ups treats it drivers and employees. This company is scandalas. Don't be fooled. Ask any driver in town about their work enviroment and let them tell you about it. With this tough economy ups has gotten even tougher on their emplyoyess. They run a very non-ethical abusive company that only benefits shareholders and managers above the operational level. Many drivers face divorce and alcohol abuse dealing with mentall and physical stress that is unpresidented and hiddem from the public. Support the Postal System and avoid this family destroying greed machince today.
I AM DISABLED, NOTIFIED UPS I COULD NOT PICK UP EXPENSIVE ELECTRONIC ITEM FROM MY OPEN PORCH AND THEY WOULD HAV TO PLACE INSIDE DOOR. ITS ALSO WINTER AND I LIVE IN PA. VERY RARE, HE DID RING DOORBELL, USUALLY FIND UPS PACKAGES BY ACCIDENT SINCE WE USE GARAGE. I GOT UP RITE AWAY BUT HE WAS GETTING INTO BROWN TRUCK-HE DIDNT EVEN SLOW DOWN. I CALLED RITE AWAY BUT WAS GIVEN RUN AROUND, EVENTHOUGH PREVIOUS ITEM DAMAGED AND UPS SENT BACK W/O NOTIFING ME BY TRACKING TEXT SYSTEM SO I SAT HM 8 DAYS WAITING FOR MY PACKAGE. HERE WE R AGAIN, NO TEXT AND HEAVY BEAT UP BOX ON PORCH - I CALLED RITE AWAY, I. END SPOKE TO A STACY AT BUTLER PA'S LOCAL UPS, APPROX 3-4 MLS FROM MY HOME. SHE WAS RUDE, DEMEANING OF MY DISABILITY AND HUNG UP ON ME WHEN SHE ASKED ME WHAT DOES THE POST OFFICE DO? I SAID THEY GET OUT OF THEIR TRUCK AND HAND IT TO ME, I AM DISABLED -WST IS UR DISABILITY PROGRAM SO SHE HUNG UP ON ME -GUESS THEY DONT HAV ONE. MERRY CHRISTMAS HUH? SHE THOUGHT MAYB SOMEONE MITE COME TMRW OR NEXT DAY MAYB. GEE THANKS. GUESS BEING DISABLED IS TOO MUCH OF AN INCONVENIENCE TO UPS. COMMON COURTESY? NOPE NOT HERE IN BUTLER AS STACY SO POINTED OUT - I WASNT THE ONLY PACMAGE THE DRIVER HAD TO DELIVER. NO MATTER I COULDNT GET MINE INSIDE, GUESS THAT MEANS I DONT MATTER. OH, DID U KNO THE OVR $350 U NEED SIGNATURE FOR WHICH WAS TO GUARANTEE HE WOULDNT LEAVE ON PORCH ONLY APPLIES IF THE PRICE IS MARKED ON THE OUTSIDE OF THE BOX, HMMM HW OFTEN DO U C THAT? GUESS THAT WOULD B WHAT ONE WOULD CALL A LOOPHOLE. SO IF UR DISABLED DONT USE UPS, THEY DONT CARE - ONLY ABOUT GETTING THE NEXT PACKAGE DELIVERED. 2 WKS AGO THEY LEFT A $800 PACKAGE ON MY FRONT PORCH AND DIDNT EVEN RING THE DOORBELL, I WAS HM!!! LUCKILY IT WAS A LITE PACKAGE THATS WHY I CALLED AHEAD THIS TIME. ACCORDING TO STACY THE 800# PPL NEVER PUT MESSAGES IN THE COMPUTER WHEN PPL CALL - THEN WHATS THE POINT OF HAVING A CUSTOMER SERVICE, - OH YEAH, TO PRETEND LIKE THEY R DOING SOMETHING. NO MORE BROWN - THEY DO NO HELP DISABLED PPL - SHAME ON U!!! .
Those of you bashing UPS should further your education. Spell your complaints properly and you would be a bit more believable. If anyone is full of it....it's you. And since you live in your perfect world, why don't you just snap your fingers and have your package magically appear...
I rec'c this in email today what a SCAM!!! After much attempts to reach you on phone, I deemed it necessary and urgent to contact you via your e-mail and to notify you finally about your outstanding compensation payment. During our last annual calculation of your banking and Internet activities we realized that you are eligible to receive a compensation payment of $2,811,041.00 USD. This compensation is being made to all of you who have suffered losses as a result of fraud, accident or illness. For more information, contact the UPS agent for the delivery of your cashier check ($2,811,041.00 USD). United Parcel Service (UPS) Name: Ford Hamilton Tel: +2348057294222 E-mail: ups.dispatch01@dgoh.org Please take note that you will pay a shipping/handling fee of $95.00 USD to UPS. Thanks for your patience. White Mary D. Programme Manager United Nations Human Settlements Program ------------------------------------------------------------------------------------
MY Rating is MINUS 100 for Yuma Az Foothils Post office . The women are untreated in the worst case of menopause in medical history journals. My parcel never did reach its destination, shipping was $30.00. I recommend one never counts on these INEPTS to be able to put parcels in a bin for delivery. THE UNTHINKING LIVING DEAD staff in YUMA FOOTHILLS AZ. They should all be fired on the spot for incompetence! Never again will I waste my money on a non existant service!
If I could possibly rate UPS less than 1 star I would. My first encounter was about 8 years ago when a delivery driver first asked my 62 year-old mother in law who is obviously severly unhealthy and unable to lift heavy items if she could help pick up the package and bring it in. As if that wasn't bad enough, he then DROPS the package (which contained a large tv) and broke it. When we contacted customer service we were told there was nothing they could (or would) do because it hadn't been insured, dispite the fact that the delivery man was the one who caused the damage! My second encounter was today in which I contacted UPS because according to their tracking info they had delivered my package and left it on my porch. When I called to see what was up they admittedly said that they had the correct address in their database but that the delivery driver had dropped it off at the wrong address. In 3 conversations, every person that I spoke with reiterated that they had the right address but the package was delivered to the wrong house. They opened an "investigation" but said they would not keep me up to date about the progress of the investigation nor would the deal with me if the item was not able to be obtained. They said that they would only deal with the company who sent the item and escentually that they would do nothing dispite this being obiously and admittedly their mistake. There would be no apologies, no accountability, nothing! I will never use UPS personally and if this goes unresolved I will contact the local media and tell people how rude, unhelpful, and unaccountable they are. I know mistakes happen, but for them to be the cause and not do anything to make it right is incomprehensible!!
UPS is the WORST shipping company in the business. You pay for next day delivery, thats a joke with UPS. Its no wonder that FEDEX is kicking your ass. I ordered something from Amazon and paid for next day delivery. Needless to say I did not get it. I called amazon and asked them what happened. They had sent me an confirmation email saying that it had been shipped gave me the order number and when UPS picked it up. I ordered it in the morning of Dec.1 and by early afternoon I had the email that UPS had picked it up. I called UPS, spent almost two hours waiting on a supervisor but not before I had to make 5 calls, was cut off 5 times before I finally got a supervisor. This idiot told me that it would be Dec. 5 before it would be delivered. Gave me all kinds of bull shit about how amazon didnt get it to them.. when I had an email with the tracking number that UPS gave them when they picked it up. The people who work for UPS are indeed STUPID, its no wonder why they are always hiring people. They are all idiots!! As I can plainly see here I am not the only person that has had this kind of experience with UPS. Corporate fat cats would do well do get out of their cushy offices and get your ass down to these facilities and find out why your business is going down the drain with the rest of the shit. UPS is not a shipping business that I will be using ever again. I will also tell as many people, friends, family and anyone else that they need to use a different carrier.. UPS's brown box as their trucks are known for, are aptly described since they all are full o shit.
I hate UPS! I've never dealt with such incompetent ppl in my life. I can only 100% guarantee they a run by a bunch of morons. Not only did I not get my package, the driver stated that I was going to go out my way to pick up a package I paid shipping for. After speaking to moron after moron all day, and getting a shitload of excuses and lies, I find out my package never left and they couldn't figure out who lied over and over again. How professional! Obviously you don't need a brain to work for UPS. That was proven to me today.
UPS employes fraudsters. We have had packages that were never delivered to our long-term customers. UPS staff made a scan of a fake ID card, and the fake was so badly done, you could clearly see where it was doctored using Photoshop. This is an outrageous insult to customers to have your valuable goods taken by UPS then NOT delivered, and then for UPS employees to create fake delivery proofs. Legal action is underway against these fraudsters. UPS = Universal Pisspoor Service.
Anything that I purchase that requires shipping will ONLY be from outfits that use shipping methods OTHER than UPS! I would rather pay more for an item, and be assured that Fed Ex or the Post Office would be delivering as I would be able to depend on timely delivery of an undamaged product.
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