The Bon-Ton Stores, Inc. Corporate Office & Headquarters

Very poor service, while shopping I noticed some man taking pictures of us with his cell phone and following us. I went to the toddler area to shop and i saw him in some storage area peaking out through a piece of cardboard that was on the window. I was scared to say the least I then called my father to tell him some man was following me and taking pictures. The guy turned out to be one the bonton floor walker he must have heard me on the phone because he started to tell other sales associates about my phone call THEY thought it was funny that he scared me. Mind you i never stole a thing in my life.

Have received the new fee schedule from HSBC that handles Bon-Ton's charge cards. They follow the trend of increasing fees without consideration of a persons credit history with Bon-Ton. If, for example, a person has consistently paid their balance, or has not had a late payment ever (or in years), but for any reason is late once they are hit with a a fee up to $35. I'll avoid this possibility by shopping elsewhere.

THINK TWICE BEFORE SHOPPING AT BON-TON STORES! HAD HORRIBLE EXPERIENCE WITH CARSON PIRIE SCOTT ON NOV. 13TH, DURING "COMMUNITY DAY" SALE EVENT!!! I WILL NEVER, EVER PROVIDE THIS CORPORATION WITH MY HARD EARNED MONEY AGAIN. NOT ONLY DID THEY NOT HAVE THE ITEMS I NEEDED IN THE STORE, BUT I HURRIED HOME TO UTILIZE THE INTERNET TO BE ABLE TO BENEFIT FROM THE COUPONS, ONLY TO FIND THAT THIER SYSTEM COULDN'T HANDLE THE ORDER. THE SYSTEM CONTINUED TO FREEZE UP (I HAVE A GREAT APPLE SYSTEM, SO IT WASN'T MY END) MY FRIEND REC'D INFORMATION TO CALL IN AN ORDER WITH STOCK NUMBERS. AFTER MY EXTENSIVE ATTEMPTS AT THE INTERNET PROCESSING I CALLED THE NUMBER AND WAS ADVISED THAT THE TELEVISION THAT WAS OFFERED IN THE COUPON BOOK HAD SOLD OUT 2 DAYS PRIOR TO THE SALE, BUT THE "TRU" CROCK POT'S THAT I WANTED HAD JUST SOLD OUT "TEN MINUTES AGO". WHY DID THEY NOT POST A NOTICE ON THE WEB PAGE INDICATING THIS SO THAT PEOPLE WEREN'T SEARCHING FOR IT? I WAISTED SO MUCH TIME TRYING TO LOCATE THE T.V. ON THE WEBSITE ONLY TO LATER LEARN THAT IT WAS SOLD OUT DAYS BEFORE!?! MAYBE A BAIT-AND-SWITCH THING GOING ON HERE? I EMAILED AND CALLED CUSTOMER SERVICE AND THEY MADE NO OFFER TO MAKE GOOD ON THE T.V., CROCKS, OR THE 4 COUPON BOOKS THAT I BOUGHT AND COULDN'T USE. I HAVE NOW MADE 2 CALLS TO THE CORPORATE OFFICE AND THEY PROMISE TO CALL YOU BACK WITHIN 2 BUSINESS DAYS. IT HAS BEEN 4 BUSINESS DAYS NOW.

I order pillows and the price was on online so a credit was suppose to go on my charge nothing yet, all I keep doing is going back and forth with these people, I will never purchase anything again from Bon Ton from being to end the transaction, was not very professional