Taco Bell Corporate Office & Headquarters

I used the taco bell on the cornor of lomas and san mateo in albuquerque nm. I ordered a number 6 chulupa meal. when i got to work they had given me gorditas instead. i call to complain to the manager and she cant undertand what i am saying!!! doesnt speak enough english to resolve my issue. kept asking me to speak spanish....hello i am not spanish and DONT SPEAK SPANISH!!! I think it is crazy that your manager can not reslove an issue with a customer becouse your manager doesnt speak enough english to understand. New Mexico is still part of the United States last i checked and i was not REQUIRED to speak spanish to get help.

This is the worst store in Charlotte now Ive been eating at this store for years ive never had any complications on drive thru it looks like a whole new team that dosnt no what there doing i spent 5 dollars on my order for no reason Pineville Nc Carolina Pkwy. Please put someone one drive thru thats has more experience because this is Crazy

I live in southern California and had to endure a Taco Bell commercial with Brian Wilson, the relief pitcher from the San Francisco Giants. I'm not sure if I saw the commercial on a local station or on a nationwide cable station. I would like to ask the corporate office not to show that commercial in southern California. We are Dodger fans. Some are Padre fans. Others are Angel fans Show the Human Brillo Pad on the San Francisco stations. If I see this commerical on a local, LA station, Del Taco gets my business.

This is for the location 1604 North Dixie Highway in Elizabethtown KY 42701 this was at 1:15 am on Friday night/Saturday morning 10/8/2011 Food was fine and they actually got my order completely correct, but I waited in the drive thru for about 20 min. Just to order for starters. Secondly, the cashier was a moron that moved/talked at the pace of a slug and i had to repeat myself twice...when I finally got to the window she stood there and talked to the people making my food the entire time instead of actually helping. Lastly I could hear the "cooks" laughing and talking about who was the favorite or something idiotic for the entire 15 minutes I had to wait on my food (the cashier even went above herself to say "Come on guys its been 15 min."). It was the worste experience I have ever had at this particular location and I will not be going back. I know that young people need jobs too, but maybe u should consider hiring someone thats on unemployment instead of any numb skull that will work 3rd shift. Most absurd display of urgency and work ethic I have seen in a while. Hopefully its not the entire generation.

I have been a Taco Bell fan all my life. I moved to Central Valley a few months ago and found a Taco Bell that was close to my home and was thrilled...until...they proved what real poor service is about. 4 times in a row over the course of a month they screwed up the orders. My wife has a major cilantro allergy and I made it very very clear that she could not have any. well guess what.... she opened up her food before she took a bite and found the "pico toppings" we said to keep off of her food. For myself they forgot several items I ordered and even my kids cin.twists and this was only the first time. the following three were drive thru orders and the same thing. missing food or mis made items. last night 10/6/2011 I had to go back to the taco bell with my wife who is also in a wheelchair to bring back the food they messed up they remade the food and gave us the things they forgot with out an "Im sorry" Wow, this was the worst treatment ever. As the saying goes.. "Run to the Border...Taco Bell... well next time I will run from Taco Bell and go to Jack in the Box, at least they care for their customers. Very unhappy and angry. Rob A

I really like taco bell, prices are decent. I am extremely frustrated with the people they hire. They can't even speak English at all. My food was shoved at my face by a lady that didn't speak to me at all because she was busy yelling in Spanish at her co workers. Please hire ENGLISH speaking Americans.

I went to toco bell and ordered a mexican pizza,with sour cream and a pepsi. Well they put the pizz upside down and forgot the sour cream. I called and complained and went back to get a free on and they forgot the sour cream, we remined them about the sour cream. Well I called again and talk with the manager and she replied well your still on the books we can try this a third time. What is so hard to put the sour cream on and they were not busy

New taco bell in lexington sc in front of kmart is horrible with service and food prep. We waited in line for twenty minutes and the soft taco supremes were slapped to gether. Spoonful of meat half head of letthce and so messy you couldnt eat it like a raco you had to use a plate and fork. The sad tbing is this isnt the first time. Then when u call to speak with mgr the phones rings off the hook and no answer.ii

On September 28th 2011, evening I decided to eat and stop to have a taco and put my expensive mountain bike inside the restaurant. As I purchased my taco and along my mountain bike inside, I decided quickly to eat that single taco and leave immediately, but after I was told of purchasing my taco and sat and took a single bite of the taco, the Taco Bell employee that mountain bike are not allowed inside the restaurant. This bad decision making on taco bell's part and should of been address beforehand that the taco was purchased. I told them that I would like a refund on the taco because I didn't have bicycle locks with me and this was a fast and i wasn't going to leave my expensive $1,200 dollar mountain bike outside. Still, the employee persisted to ask me to have the bike outside, and thats when another customer got involved and words were exchanged between me and 2 female customers and employee. This became nasty with the customer who wasn't part of the problem nor part of the solution that was handle by the Taco Bell's employee. As this became ugly, the female customers decided to get help from 8 males friends who started to have a physical confrontation with me and I was pushed. Taco Bell had called for police enforcement who arrived and broke up the fight scene. The police handled it when these teenagers were completely out of hand and provoke a fight by these 2 females who called their males. None of this would of happen if Taco Bell would of told me to in an advance upfront not to have the mountain bike inside and I would of taken my business elsewhere. I have 80% percent who knows my expensive gives me the courtesy of having my bike inside, due the fact management would hate to see an expensive bike stolen just if it was their bike. I wish Taco Bell as a courtesy could of handled it much better, in which they didn't. I didn't eat after the police arrested 1 suspect because of drunken in public. The police was looking out for my best interest due to the fact I had to be escorted to by my home, due to the fact I didn't want to be followed by teenage losers. Thats when a Taco Bell's employee walked with a taco in the bag for me when it was all over. This is what called bad customer service from a employee point of view and with bad judgement. I would like to be called on this with more explanation from the employee stand point and management.

The Taco Bell in Arlington, Texas gave me a Taco with no meat after I ordered one with double meat, the Manager told me it was my problem that I should have looked ib the bag before I left. I ordered the Taco for my wife and I have never eaten a taco in my life- (I don't eat meat),so I didn't look at the taco, she also told me the price should have been a red flag-($1.40), I have purchased tacos for my wife 3 or 4 times in the last two years how can the price tell me if they left out the meat, the order screen had shown dou-meat they just messed up and sold me a taco with no meat for $1.40. The rude manager and the order taker needs to speak English and have common sense.

The manager at the dupont hwy taco bell in Delaware Should not chastise His employees out on the open. It was a very hostile atmosphere today.

Austin Texas... On Sept 18, 2011, my family and I went to eat lunch at Taco Bell after church. I ordered 2 chicken soft tacos, my family ordered the hard crunchy beef supreme tacos. the chicken tasted wierd but was packed with so much cheese I ate it anyways. I could not stand to eat the second. Immediately even before leaving Taco Bell I felt my stomach upset. I went home to lay down and about 11pm I was vomiting and had diarrhea. By Monday morning my stomach was in so much pain I went to the ER. To find out I got food poisoning. Now have been in and out of doctor offices to make sure because it was chicken that I dont have salmonella which then turns into meningitis. I have been out of work for the entire week. TOO SEVERE FOR ME TO EVER RETURN MY BUSINESS BACK AT ANY TACO BELL.

visited taco bell indianaplis in, on e washington st. went in ordered 12 tacos the party pack, after receiving them i asked for mild sauce was told were out of that i told them why didnt you tell me before i ordered i wouldnt of ate here if i had know that i got no response cashier just looked at me no answer after sitting down i told my husband ill just get some green sauce atleast whent up to counter and asked the manager for it and she said were out of it i then said why dont you put up a note on the counter of things you dont have so customers can decied if they would like to order or not before hand agin just a dump silent look. wont go here agin.......looking at these other replys seems like taco bell is out of lots of things and dont care...customers should stop going till they get what they say they have.

taco bell does not like people to better themselves instead it punishes them by giving them hours when there supposed to be in school then whenthey say they can't work they take them off but don't give her hr,s as punishment this is everytime before school started she was getting 30 or more hr's know 7 hr's the bosses say can't you miss school?? then will call if we need you this is every week aug.the 15 it started 7hr's a week 2days of class tues & thurs guess what days they put down to work!tues &thurs evertime ajoke??? punishment for going to collage to better ones self \

TWO DAYS AGO I ORDERED AND PAID EXTRA MONEY FOR 2 BARRITO SUPREMES WITH THE 2 EXTRA SCOOPS OF BEEF, ( AND SPECIFICALLY ORDERED WITHOUT CHEEZE OF SOUR CREAM BECAUSE I AM ALLERGIC TO MILK PRODUCTS). I WAS IN THE DRIVE THROUGH AND GOT DOWN THE ROAD OUT OF TOWN EATING WHILE DRIVING AND GOT DEATHLY SICK BECAUSE I WAS EATING THE BARRITO FULL OF "CHEESE" OF WHICH MADE ME HAVE TO CANCEL MY TRIP/LOOSING MONEY OVER IT. SO I INSPECTED THE SECOND BARRITO AND FOUND IT TOO WAS FULL OF CHEESE, SO I JUST PUT IT WRAPPED UP INTO MY FRIG. UNTIL I COULD DRIVE BACK TO THE STORE THE NEXT DAY. SO THE NEXT DAY I AM REALLY STARVING SINCE I DID NOT EAT ANYTHING SINCE MY HEAVING SESSION, SO I JUST TOOK THE BIG HEAVY BURRITO BACK THROUGH THE DRIVE THROUGH AND ASK=ED POLITELY IF THEY COULD "TRADE OUT THAT BURRITO FOR ONE OF THE SAME BUT MINUS THE "CHEEZE PRODUCT". THE MEXICAN AT THE WINDOW APPARENTLY DOESN T LIKE WHITE PEOPLE SO HE BEGAN TO SPEAK DOWN TO ME AS IF IT WAS SOME BING SCAM OF MINE FOR A FRESHER BURRITO, AND I WAS DRILLED 30 QUESTIONS IN AN INTERROGATION "WHERE'S YOUR RECIET. AT WHAT EXACT HOUR AND OF WHAT DAY DID YOU BUY THIS, WAS IT FROM THE DRIVE THROUGH OR INSIDE...WHY IS IT COLD THEN?!! HOW MUCH DID YOU PAY FOR THE EXTRAS? .... HE MADE ME WAIT AT THE WINDOW FOR 12 MINUTES WITH HIM COMING BACK TO THE WINDOW ASKING 10 MORE STUPID QUESTIONS AS IF HE WAS STILL DECIDING IF THEY WOULD EVEN GIVE ME ANOTHER ONE! 4 MORE MINUTES GO BY AND HE COMES BACK TELLING ME TO FIND A PLACE TO PARK AND HE'D BRING ME THE NEW PRODUCT OUTSIDE (AGAIN AFTER 3 MORE QUESTIONS ABOUT WHAT TO PUT ON IT REPEATED TO HIM 10 TIMES BY NOW!) THEN 4 MORE MINUTES GO BY AND I AM "STARVING!!!!!GETTING WEAK AND SHAKY!" HE FINALLY COMES OUT THERE TO HAND ME THIS SUPER SKINNY AND LIGHT WIEGHT BURRITO! AND I WAS IN COMPLETE CHOCK AND FINALLY FIGURED OUT THEY WERE INDEED "F--ING WITH ME!" EVEN THOUGH I WAS SO P[ATIENT AND NICE TO THEM. I STOPPED THE GUY AND SAID:"HEY WAIT A MINUTE. THIS BURRITO IS ONLY HALF THE SIZE AS THE ONE I HANDED YOU!" THE GUY JUST PLAYED DUM AND WALKED INSIDE, SO WITH THAT I TOOK THE BURRITO INSIDE AND EXPLAINED I HANDED THEM A HEAVY BURRITO FULL TO THE MAX AND THEY JUST GIVE ME A LITTLE BEEF AND VERY LITTLE TOMATOES AND LETTUCE AND ZERO OI=NIONS THAT I HAD REQUESTED. I ASKED FOR THEM TO HAND ME A PACKET OF THE EXTRAS AND I'LL ADD IT TO IT MYSELF...AND I WAS JUST REFUSED THIS. SO AS I PRESSED THEY JUST STARTED LAUGHING AT ME BEING UPSET AND EXPLAINING TO THEM I HAVE INTESTINAL ISSUES AND WAS STARVING WEAK. THEN IN THE BACK I EVEN SAW THE TALL SKINNY MEXICAN LADY MANAGER LAUGHING WITH ALL YOUR MEXICANS THERE BEHIND THE COUNTER! I WAS SO HUMILIATED AND EXTREMELY WEAK FROM BEING SICK ALL NIGHT FROM THE DAY BEFORES INCORRECT BURRITOES THAT I COULD HAVE PASSED OUT RIGHT THERE! THEN I DEMANDED THE CORPORATE OFFICE PHONE NUMBER AND THEY ALL LAUGHED MORE REFUSING IT TO ME. FINALLY THE MAIN GUY HARASSING ME HANDS ME A SMALL GREEN AND WHITE PAPER WITH SOME "CHANCE TO WIN TOLL NUMBER ON IT THAT THEY ALL KNEW WAS THE WRING NUMBER AND THEY ALL LAUGHED EVEN MORE! I LEFT CRYING IN COMPLETE UPSET! AND HEAVED THAT TINY BURRITO AS WELL-BUT THIS TIME DUE TO COMPLETE UPSET! NOW I FIND OUT MORE OF THEIR BIG JOKE ON ME IS THAT THEY GAVE ME A WRONG CORPORATE OFFICE PHONE NUMBER DELIBERATELY! WHY DON'T YOU SPARE THE ANGLOS OF THIS TOWN ANY FURTHER ABUSE, AND GIVE A WHITE PERSON THE JOB?! I WANT MY MONEY BACK AND A CORPORATE APPO0LOGY.

A few minutes ago my wife called to say the she was at Taco Bell in Kenwood, Ohio and the ahead of her in line refused his food because the employee preparing his food had just "picked his butt." Naturally, my wife left the restaurant immediately. Is there anything that isn't disgusting about Taco Bell? I wonder what the Health Department would think.

This taco bell is the worst restraunt it never has meat and always runs out of something the management is very poor and the customer service sucks to say the least I spend about 100.00 a week there and only a few times I had all my food made rite. I like tacos alot and never really had any problems with taco bell till I moved near this one and it's only a few min from my house. Hope the corporate office reads this and does something about the poor quality of the food preparation and the poor service!

This is the experience I had at Taco Bell on 13th Street in Gainesville, Florida on September 2, 2011. As I approached the restaurant I saw two employees and a shift manager, I believe the only one wearing a headset, were sitting outside, it appeared there was no one inside the restaurant. When I arrived at the speaker, the shift manager informed me "Our computers are down right now." I replied, "What?" She stated the computers would be down for twenty minutes. I said, "My daughter worked here and I know that is bogus." She asked if I was Alex's mom and I affirmed I am. She then said, "Oh, I will get up and make food for you." To which I declined. Since Florida Bell took over approximately one and a half years ago, this restaurant has continually gone down hill. They have hired one unprofessional and incompetent general manager after another. The last one was known for using drugs with the employees and pretty much had an anything goes attitude. His replacement has long hair which always appears dirty and has a noticeable body odor. In the past, I patronized Taco Bell an average of at least four times per week; I currently frequent Taco Bell an average of once every three weeks. This is due to instances of the restaurant closing early, receiving below par service when I do go, items constantly being unavailable, employees and managers hovering by the doors smoking so that I have to walk through a cloud of smoke in order to enter or exit the restaurant and an overall substandard experience. It is rumored that the regional coach is fully knowledgeable of what has been taking place and has taken no action to correct the situation. This restaurant is giving Taco Bell an unfavorable image, which is so unfortunate, especially in these economic times when consumers are becoming more and more selective as to where they will spend their money.

I was just at the taco bell 7410 w newberry in Gainesville Florida. I must tell you it was the worst service I have ever experienced! when I got "in line" I was the only one in line and the two people at the register didn't say anything. So, when I was finally able to order I ordered 1 cheese roll up, 1 99 cent nachos, 1 small drink, and a milk. They didn't give me a receipt so when the order came up I tried to ask the girl if it was a cheese roll up and her response was go ahead and take it. I looked in the bag and there was some sort of food all over the wrapper of the cheese roll up, the nachos were not correct either. When I told them no one responded to me. And when I called the Shift Manager to notify her she made a face and did some kind of hand signal. Then the same girl that brought the food over if the first place started to say something about me or my order and the wonderful Shift Manager agreed and talked over her. I know it is fast food, but I do expect it to be correct. And for everyone to keep their attitudes to themselves, I was not rude to anyone and expected them to not be rude either. But of course that was not the case. Sorry this was so long, but they were very rude and aggravating.

poor customer service with no desire to fix any issues went home with half my order told me they would replace next time i came back went back gave me a line of bullshit did not fix the problem i will never return