Six Flags Corporate Office & Headquarters

I love reading all of these posts and knowing that I am not alone is Six Flags take your $$$$$$$$$$ and run attitude. That has been my experience as well. My children and friends were at a park in Arlington Texas & had ALL of their things stolen! Shoes, shirts, IPhones, wallets, money etc.. When I contacted "Cust. service Supervisor, Wendy and Lexi" they gave me attitude! When I told them I wanted to talk to a manager , I was told " I am as good as your going to get"!!! At park closing my kids were told to leave. They had to sit in front of the park waiting an hour for another parent to arrive with keys etc... to go home in one of thems car. Again, no phones, $$$ etc... Scared and alone!!! When I call corporate, I too get the run around! WOW! I hope all will learn from my experience in that there are PLENTY of other parks etc.. to spend your money at that actually HAVE customer service!!!!

SFTP operates on the shores of a 55 acre lake here in Vallejo. Lake Chabot. They have ignored their environmental obligations for years, past Presidents made promises they didn't keep. The integrity of Discovery Kingdom Vallejo is shameful. They just ignore the little guy, time for some videos...

As a customer I felt I got rob whift out a gun I paid top of the line season passes the (gold) packege and I was told that I could use it any six flags corp I repeatly ask the seller if I could use it at the one close from home at Jackson nj it's 45 minites away from home and they usefull over here I'm a very unhappy customer

They keep on forgetting that the park is only as good as their service. If they keep on making customers unhappy they will lose. Specially, making locals unhappy. NOT GOOD. Stopped going to the Gurnee, IL Six Flags because of racism. 10 years later it still exist. It is so sad.

I have never been to a more disgusting place in my life. We had an incident of which one of our friends was joking around with a kid and the kid was laughing and playing around back and no harm nothing inappropriate was going on. We had to wait for our friend while he was in the questioning room... The security guard treated us like criminals. Make us wait for our friend for more than 3 hours.. Didn't let us speak was disrespectful. They handled the situation totally wrong... We are now on the process of getting sixflags sued because we has the most worst experience ever we felt harassed and like we were criminals. This is ridiculous. I'm going to have to go corporate because I am so upset with six flags I plan on never returning and telling all my friends to not go.

Six Flags over Texas In my Opinion is not Disabled Friendly. I cannot enjoy the Rides because I have artificial disc in my neck and 9 Screws and 11 rods in my back. This all after spending 27 years in the Military. I asked the park if there was a Discount or maybe even a no charge for disabled people! I Said I would spend my money on drinks and souvenirs! I just wanted to watch my family have a good time. They said No. Everyone pays full price. In my opinion The Military and the Disabled veterans of America and any other disabled organization should encourage Black Balling Six Flags over Texas!

We are from Winnipeg, Canada and yesterday Thursday May 23rd, my 14 year old daughter lost her iPhone at your St. Louis location. If anyone is reading this who found an iPhone 4S PLEASE return it to Lost & Found to a gentleman named Chris ( he is helping us) My daughter is more sad about the irreplaceable pictures from her very first a school trip than anything else. Thank you. Our contact email is attached to the phone.

I have been the coordinator of my schools reading club for more than 20 years. When there is a problem, it is virtually impossible to contact anyone for help. This year teachers wanted to go back into the website to see which students were to get the tickets after they arrived and they were told that their passwords wouldn't work. When they requested a new password they either didn't get one or were given another one that didn't work. All we want to do is pass out the tickets. Why can't we get help?

me and my family are always driving to Six flags over Texas and the last time I was there I had a problem with some tickets I bought in advance, when I tried to contact Guest Relations they gave me the runaround and never called me back like they said they would. I ended up paying for tickets twice. Once at the door and the ones I got in advance.

This people have no customer service skills at all, I've been wanting to talk to someone about some tickets that I bought online and didnt work and they've been giving me the runaround, If they think I'll let this go they got another thing coming. I want my $300 back.

I have a very complaint with Six Flags Magic Mountain today- November 3, 2012. I have a Season Pass, and I have my Flash Pass Frequent User card. I have rented the flash pass 4 times this year, and today when I came to Six Flags Magic Mountain, I thought I can rent my 5th rental for FREE, Guess what? The Guest Relations would NOT ALLOW ME TO GET IT FOR FREE, as I would have to pay $90 to rent it, when I thought for the 5th time it would be free! Their reason for not allowing it is because I got this Flash Pass Frequent User Card at Six Flags Discovery Kingdom in Vallejo, Ca in July when I was there for 1 week. For getting this 5th rental Flash Pass for free they say it has to be at the "same park" when it was first bought!! This is NOT fair at all and they refused to do anything for me- like getting at least a good discount- more than what I was going to get for my Season Pass discount!! I refused to buy this 5th rental pass for $90, so instead I left the park- Very pissed off!!!

Look at all the negative complaints.Does anyone know corp email address?

My family and I are season pass holders. We visited the park at least three times this summer and had a great time. However, we visited this past weekend and were really looking forward to all the fright fest activities. We made sure to purchase the combo bracelet that would allow us to try all five activities. The receipt stated the activities would begin at 6:45 and that the last line would close at 9:00 an hour before closing. We arrived at the first line to the haunted manor at 7:00 and stood in line for about 45 min we asked the ticket booth guy how much longer was the wait time from the point we were in? He replied we had about a 45 min more wait time to get in. We realized that by the time we got out that function it would be close to 9:00. If we were lucky we would be able to attend 2 of the activities, but no way were we going to be able to attend anymore of the activities included in the price of a brace band. We decided to go to guest services and try and get a refund, since nowhere on the receipt did it state “NO REFUNDS”. When we got to guest relations we found three other families in line waiting to complain about the exact same thing we were there for. We tried to reason with them and asked that they charge us for two of the attractions since that’s all that due to their schedule we would actually be able to enjoy. They refused to and never even offered us any solution instead we were all ejected from the park. So in conclusion guest relations means you either agree with us ripping you off with a smile or you will be kicked out the park even after spending all your money with them. One of my guests was not even allowed to use the rest room before walking back to our cars.

I personally had Great help from the online customer service rep Freddie, who than made my "local" six flags great adventure customer service rep (David), be able to easily assist me with season pass tickets i recently purchased. i had called the six flags number on from the website(AFTER HOURS) and the number didnt connect me to anyone or anything... no help at all. But.. THE NEXT DAY DURING REG BUISNESS HOURS, and after a 10 minute wait, i was connected with a rep from the local six flags who than helped me and got me on my way. i came across this website between the late nite order i made and the next day.. and returned to say i was 100% SATISFIED

Does any one from Six Flags Corporate Headquarters read any of this, this is going to hurt Six Flag.

Disgusted, I was charged for 2 season pass tickets, instead of the buy one get one free which I provided him with the soda can and he took and never returned. The clerk just went ahead and did his own thing. Because I was busy chatting with friends and family I did not notice. Got to midday,while on line to purchase food. I pulled out tickets somewhere and clerk suggested we take our " pictures for the season passes in order for it to be validated." I was like I didn't purchase a season pass we had the soda can for buy one get one free. The clerk at the entrance charged me and my 5 year old. Which I did not want, went to guest services and spoke to supervisor who said they do not issue refunds. Six Flags you're a rip off. I have not used these passes and you can verify this. I am requesting you return my funds, this is consumer fraud. I've done my research and found similar complaints online. I am giving you the opportunity to return my funds before I consult with a Class Action Attorney

i ride this today,(first ride arrive the park take 1 hour) but after this ride. They kick me out the park.and no reurtn to park 1 year is 1 full year ..is no enter to park ..is 100 feet before the sell ticket area. You can see a Blue line print on floor REASON .SAFELY .I holding a camera when i ride. THAT ALLIn my 1 hour waiting time in line. IS NO WARNING SIGN to say anythings. WHen i holding camera get in the ride. NO employee warn me,but they will take action after u ride.

My family was treated like criminals! My son ejected from the park for holding his cell phone on a ride. The following is a letter I wrote to the Park President that explains what happened at Six Flags Great Adventure, Jackson NJ: Today I took off a day of work so I could treat my three kids and myself to a fun day at Six Flags. I have been a regular visitor to your park on an annual basis, but I now will vow to never return again. Today we were treated like criminals and evicted from your park after only our second ride. While waiting in line at Kingda Ka we all watched a girls cell phone come flying out of her pocket and crash to the ground. As we boarded the ride I told my son to hold onto his cell phone tightly so it would not fly out of his pocket. I did the same thing. When we exited the ride two security guards stopped my 20 year old son with a picture in their hand of him holding his cell phone. The asked for identification and to verify it was him in the picture. After they explained the policy of not being able to hold a cell phone on the ride they told my son he is being evicted from the park because that is the policy. I asked for the Supervisor and proceeded to plead with them to just give us a warning. We honestly did not know this was against the parks policy. They kept repeating, "there is nothing we can do". I asked them to show me a sign that posts this warning. They pointed to a set of signs that were blocked by other visitors sitting in front of them. They actually had to ask the visitors to move so they could show us the signs. The conversation with us was about 15 minutes long. They did not pull us aside to confront us. We had people staring at us wondering what type of crime we had committed. We even had one woman come to defend us telling the security guys that she saw numerous kids with their cell phones on the ride. Why did we get singled out? I am a 48 year old father with a steady job within the government. I consider myself to have 3 very well behaved kids and I always instill the importance of following laws and that most rules are put into place for safety. I understand your policy and why you have it. My complaint is that we should have been given a warning instead of being flat out evicted from the park. As a father I could assure you a warning would have been sufficient and I would have made sure my kids did not carry their cell phones on any ride for the rest of the day. Instead we were on display for everyone to see us get reprimanded, escorted and thrown out of your park after only being there for a little over an hour. It was very humiliating for all of us. I have told this story to quite a few people already and they all had the same reaction, "couldn't they have just given you a warning?". If this is your no tolerance policy, then you need to reconsider it. I came to your park today, paid for parking, bought 4 tickets, and had over $200 in my pocket to spend on my kids and we get kicked out after two rides. I will not waste any more time at any of your parks. I do not need the aggravation and embarrassment that I received today.

Your website is a MUST for all Kris fans-you mngaae to show off Kris' best attributes in your posts -including the ones we can only HOPE to see one day!

This past Saturday my family went to Six over Georgia with some friends. It was my kids first time going so they chose special friends who had gone several times before to go with us. Everyone was very excited until an employee made our friend get off a ride because, " he did not have two natural legs." He was told this in front of everyone. He was devastated and embarrassed. I was appalled for anyone to say this to a person, especially a child. Like I said, he had a season's pass the year before and has ridden all the rides. His parents spent an hour trying to get a straight answer. Eventually, they told him he could ride all but 4 rides. So, we went about our day. Then, he was taken off another ride and told again he could not ride because of his prosthetic leg. Once again, in front of everyone. After this incident, he was told he could only ride the water rides. This is unacceptable. I was appalled at how this situation was handled. The employees actions were unacceptable and this policy is wrong. However, if this is going to be the policy of the park, people should be made aware before they ever enter the park and some time should be spent on training for their employees on how to treat people with kindness and dignitly. I definitely learned that Six Flags is all about the might dollar.