25 Reviews For Quality Inn Headquarters & Corporate Office

Bed comforter - Body Fluids

I have found my room with Body fluids on the bed comforter. It showed up under an ultraviolet flashlight I now carry. The Quality Inn is now on my do not stop list.

too much money for rooms

The rooms were small especially the bathroom, bed hard as a rock, ran out of breakfast food our first morning. Not a hotel i would pay $170/night for what i got!!!

wendover UT

Our room was shabby, worn and dated. no remote for the tv, no running water in the shower and our security lock was broken. we complained to the staff in the morning they didn't care in the least. we will never stay at this hotel again. a huge waste of money!

worst of the worst

The worst costumer service ever in my life. Stay away from Orlando hotel. The manager never call you back to help you with your isses. Awful awful service

I would just like to strongly encourage everyone to avoid the Quality Inn Texarkana. It was filthy and I will spare you the gross details please take my word for it and don't experience the night mare.

poor service

I was very disappointed to spend the night in a room that people smoke there and left butts of cigarrets in the drawer by the bed. I complained in the front desk and asked to be changed to a none smoking room as I requested in my reservation. The receptionist told me all rooms are taken and gave me a chimichal to spray which I refused to use. Next day a new receptionist informed me that there were rooms available. I am complaining so that other people will not have the same experience I had.

reserved a none smoking room

I recently stayed at the Quality Inn in Marshall TX. I asked for a smoke free room and was very disturbed to find out that people smoked in the room and left butts of cigarrets in the drawer. I complained at the front desk and asked to change my room. The receptionist told me that there are no rooms available. The next morning I found out in the frot desk from another receptionist that there were rooms available.

Customer last because we are definitely not first

I could not believe the lack of customer service exhibited. Stench in bathroom, Burner broke so no hot breakfast room not cleaned and no access to towels. Gettinga manager or some issues adressed was like pulling tooth and nails. Shametra Collier and Mary from housekeeping need to step their ignorant mindset and lack of customer service behinds down. I am appauled and the treatment I recieved. They are so ignornt that they do not believe that the customer is right they like to discipline the guest. I summed up my horrible stay but the truth will be told to the better business bureau

Can't call to cancel reservations once you make them. The Corpus Christi hotel will not answer their phone at all. Good luck trying to cancel. Corporate, no help as they are not there on weekends. Absolutely no one to take a call or be of any help at all. Would recommend staying away from this hotel!!!!!!!!!!!!

third world experience in utah

stayed for two nights in wendover ut. paid extra thinking we would have "quality", what a joke, egress door locked, dirty room, noisey, furnishings shabby, never again.


Improvement at 1441 S. Manchester in Anaheim are not being done by code nor by a general contractor. They have guys working and made some stairs mickey mouse without based per California code.

noisy, noisy, noisy

Just when you think it couldn't get worse it does! Stay away from Quality inns...we had one issue after the other. I am awake at 2:30 am listening to what sounds like a stampede of elephants from the room above us...the floor squeaks everytime these heavy, inconsiderate people above us make noise...there is no floor sound proofing. So much for a convenient place to stay by the airport. I wouldn't pay a $1.00 to stay at this or any other Quality Inn.

Bed bugs

I stayed in the Quality Inn in Galloway NJ, the hotel was filthy and filled with bed bugs . I want a refund on the room. The general manger clearly does not know how to treat a women .

Quality Inn Central Denver CO

When i checked in everything seemed to be nice.I got into the elvator and rode to the 6th floor with my son when the doors opened i was greeted with cigarate smoke and other smoke use your imaganation on a non smoking floor told managment nothing was done.I think they cut all ther pillows in half the sewed them up. The maid never vacumed are room in six days tried talking to her didint speak any engish.WiFi diidnt work half the time.I could type a book but before i go dont eat at the restaraunt at the hotel i mean it.

rude manage

Wisconsin, lodi location. I reserved the room under my visa but paid with a mastercard. I did inform the front desk upon check-in that i would be paying this way. After leaving and paying with the mastercard i checked my account and found they still have a hold on my visa. I called the hotel`s assistant manage, i believe his name is ralph. He was so rude. He told me that the visa was not on file and there was nothing on hold. I kept insisting i was looking at my on-bank statement and the hold was still pending. He was very short with me. He is very unprofessional and an untrained assistant manager and i will never stay there again if this is how they treat their customers.


Our family reunion was in Helen,GA. The Quality Inn there is SO nasty! One of our sons and his family would not stay there because of so many bugs in the room. We booked 7 rooms for our family reunion. ALL the rooms smelled like mildew/ smoke. The plug for the A/C was not even covered, it was just a hole in the wall. My daughter in law's room, the lamp that she turned on, sparked and popped, and the lights went out The pool did not have any water in it.. This Inn in a dirty , old and dangerous place. Corporate NEEDS to spend some money and up grade, up date or just condemn this place.

bed bugs!!!

Quality Inn Kingman, AZ We complained we found bugs in our bed. Two months later the manager emails me "Are you stupid?? It probably was a bed bug as our hotel is infested with them. said she was sorry but there was nothing she could do. Don't stay there!!! this is a choice hotel can you believe it??


stayed at quailty inn in LIvonia,Mi for 2+ months worst hotel i've ever been to. The staff is very rude talk to you condescendly I've seen garbage treated better than they treat customers. Veryyyy dirty floors, tables old as dirt even the air is nasty. A customer in the lobby on day looked very upset I asked him what's wrong? And he said he found 12 bed bugs crawling on him at night. They kicked him out the next day!!! like he was the one who had them? there was more people who found bed bugs the man had nothing to do with it...I guess you get what you pay for I rather spend an extra 60 bucks then stay at a crackhead hotel like that

worst of the worst

Stayed in Quality Inn in Reading, PA it certainly was the worst. Dresser and air were broken. Rude desk clerk, gave a guest a rag to wipe coffee that was on floor and when guest wiped it up she left the rag on floor, the rag remained the for 10 hrs until I took a picture and then it was removed. I made a reservation for friends and they gave her wrong room and then stuck her in a room with water stains covering the ceiling. I took pictures of that also. Served.sour milk because there was no ice in center of pitchers and food was not covered. The police were there one morning because desk clerk not responsive to guest that found a bed bug, This place is a disgrace to the Quality Inn name and I wrote to Choice Privileges and they just pushed me off the manager of that motel and he could care less.

rude staff, poor choice of food for breakfast, same thing every day, cold eggs greasy sausages, air conditioner in room didn't work very well sink plugged, had to keep going to front desk to complain, they dont seem to care how the condition of the room is, won't go back again, will spent a few extra dollars and drive a few miles more but get a hotel that cares about their customers

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