Pier 1 Imports Corporate Office & Headquarters

This company is horrible in customer relations and very rude to disabled veterans.

Very awesome service in st Petersburg..best ever

I just walked in to buy candles, I was hounded at the counter to look for more holiday thing, give up my e-mail, apply for credit, I told her I was only interested in the 5 candles, she continued the same song , about credit, emails. I know this is corporate pushing the poor sales clerks to annoy me.

I love Pier One and I am always shopping there. Customer Service is great and they are always encouraging me to do the survey. I have entered numerous time and never won one thing. So who is winning the prizes?

I spent thousands of dollars at Pier One and when I called to return an item two days later, they stated I could not return it. I dont care what the circumstances, labeled final sale or not, I should have a certain small window to return an item that is not complimentary to my decor once I get it home. I will never shop there again.

pier one is a good store to have an awful bank in charge of billing the bank ib rude and not customer friendly ....I will not buy anything more on my charge

I will never shop at Pier 1 Imports again. Knowing your company screwed over a Pregnant Mother. I have ask in my prayers God deals with your company appropriately.

Hello Id like to commend the service i received at the co-op city bronx NY store. I purchased a table that was damaged and i received a new table with setup included in lightning fast timing. Now im a loyal customer. Thank you

Pier 1 Imports has this stereo type when it comes to there shoppers . If your dress a certain way or a certain color than your treated differently . Either your a suspect or they totally ignore you . I find it offensive . I love the store but there customer service doesn't fits there merchandise .

Pier 1 Imports has this stereo type when it comes to there shoppers . If your dress a certain way or a certain color than your treated differently . Either your a suspect or they totally ignore you . I find it offensive . I love the store but there customer service doesn't fits there merchandise .

I live in San Angelo, Texas and have been a devoted and faithful customer of Pier 1 for years. I am very dissatisfied with the customer service on a return. This was my first return to Pier 1 and my receipt states I my items may be returned for an exchange or return. This is false according to the employees at this store. Since it does state it on the receipt, I would hope the company would honor what they advertise. If not, take it off the receipt.

I am truly upset and feel that this situation needs to be brought to the attention of your corporation. I have been a devoted Pier 1 customer for many years and never had a negative experience; however, today was awful! I left the store shaking, heart pounding and am still very upset several hours later. The store manager at store 0611 in Aurora, IL was the most unprofessional and rude person I have ever come in contact with at any store. I have purchased SO many furniture items and home decor from Pier 1 and at this time, I am struggling to ever return.

I am truly upset and feel that this situation needs to be brought to the attention of your corporation. I have been a devoted Pier 1 customer for many years and never had a negative experience; however, today was awful! I left the store shaking, heart pounding and am still very upset several hours later. The store manager at store 0611 in Aurora, IL was the most unprofessional and rude person I have ever come in contact with at any store. After many furniture purchases and home decor, I am questioning ever shopping there again.

I am reading these reviews and it makes me sad to see so many unhappy customers. I am a former Pier 1 Store Manager who absolutely loved working for this company. That is until they let a new District Manager come in and run out 9 of 11 Store Managers in that District. Unfortunately the rudeness starts at the top and trickles down until everyone is so miserable they finally leave.

I was in the Benton Harbor, MI store when I met the rudest most vile manager I have ever encountered in a retail environment, We just purchased a summer house on the lake and I was eager to complete the deck furnishings. The sales person, Carol was very helpful and had great ideas but the rude manager, Andi has turned me off of purchasing even a single candle at that store!!! She was unfriendly and just stood to the side watching and criticizing the employees. Of course I do not know personally what was going on but when I overheard her make a derogatory reference to a young black couple that was it for me!!!! She told another worker to "stay with them because those people always steal and she is sick of it"...unbelievable in this day and age!!!!!!! The funny thing was that young couple are my pastors children who are home from college...U of M and Duke. I am telling everyone of this incident because that kind of ignorance needs to end!

My wife and I have shopped pier 1 in Gig harbor Washington for years. We love it there. Something changed on our last two visits we were attacked at the door by sales people. they seem desperate. We would like to shop unmolested. We plan to try one more time if we are not allowed to shop we will never go back.

Terrible corporate telephone service.

Horrible customer service from Managers at the Pier 1.

The manage at this store is a real piece of work. I had a job interview at Pier one today. The girl on the phone never told me that the interview was at Fashion Island. The job was for a position at the Costa Mesa store. When she called Fashion Island the manager there told me that i wouldn't make it and it was to late. Sorry. Really no re-scheduling due to their mistake on the location. I will never shop there again and will post bad reports about Pier one on the newport website. if at all possible. Very unprofessional.

Don't bother trying to shop online. The website has been awful for quite some time now. Guess they don't want our money!!