Ocwen Financial Solutions Corporate Office & Headquarters

The key to obtaining a Short Sale with Ocwen, is let your monthly payment fall behind. If you are not 30 days behind in your mortgage, Ocwen will not review your Short Sale package. I had perfect credit and had never been late on my mortgage payments. I had a buyer in line for a SS and had to sacrifice my credit, in order to get Ocwen to respond, to my Short Sale request.

They do not respond to any correspondence sent to them. The folks in India do not know what they are doing. Ocwen is the worst company I have dealt with in all of my 30+ years of financing

I too have been trying to reach Ocwen for 1 1/2 years about approving a short sale !! We had an offer last year and the buyer walked because I could never get an answer from the people in India who are out-sourced to make the decisions for a company in the USA !!! I now have another offer in for over 3 months and still no decisions - spoken with over 13 people from India and 1 guy from Uruguay ????? No wonder our bank/lending institutions are in such a mess !!! I'm trying to help my sellers !!!!!!! but noone cares !!!!!!

mother and i have worked for a house we could live and die in, Ocwen has decided to not to take our payments, kick us out in the street, we make our living taking care of adult foster care persons in our home, we just don 't live in luxury selfishly. my mother and i believe that if we live good so can our house residents, time is short, we will be force to leave our home in a matter of days, will someone please put a end to the evil ways of the greedy mortgage companies and banks.

Ocwen is a Joke. All you ever get to talk to is Customers service Rep's in India! I have had to deal with the company for over a year now. I am now to the point where I am just gong to let my house go. We have tried their loan mod packets twice just to be denied.(6 month process for both ) We have tried to sell house on short sale. We had a cash offer but ocwen has never bothered to get back to us,this was in October it is now Febuary and we still have not heard anything.Our poor realtor is to his witts ends with these people. But I am not surprized this is how this company operates. Here we are two hard working Americans with perfect credit getting ready to flush it all down the toilet because of this stupid company! THANK OCWEN!

My mortgage was sold to Ocwen about two years ago. I have automated payments scheduled to them at the same time every month in excess of the actual payment amount. Historically they have been very slow in processing payments but over time their slowness deveoped into a pattern. My bill paying service issues payments every 30 days between the 2nd and 6th of the month. They have been reported as received between the 10th and 12th and posted between the 16th and 19th. Because of the posting delay I got into the habit of checking around the 17th to make sure I was credited on time. Most recently I was told they did not receive a payment. For two years everything worked like clockwork. They then told me to stop payment (fee to be assessed to me), issue a new payment (now a late fee applies) and when the initial check is refused because of the stop payment I would also be assessed that fee as well. There is no one to talk to other than some guy in India and no way to have them track down the bottleneck which is undoubtedly where this payment is sitting. Poor customer service, negative response and rude to an otherwise good customer. Not only do I not recommend Ocwen, but I am looking to transfer my business elsewhere. Life is too short to be doing a Banks accounting for them.