Microsoft Corporate Office & Headquarters

I see everyone else is having issue with this system, but no one gets back to you and help! I am disgusted and will never purchase a Microsoft produce again! I will tell everyone I know not to do so as well!

Just spent 2hrs on phone with customer service wanted 100.00 to downgrade windows 8 to windows 7 on mine and my wifes gateways. Told me I didn't have to buy software and payed him. Got to speak to tech and said he needed me to buy windows 7 software but that's what I paid him for and the idiot said call gateway they give u free windows 7 and ill install on ur laptops. I thought he was nuts I just paid him cause customer service said I don't need program they had them now I can't get my money back. I could have bought software from bestbuy.

The HORRIBLE tech support I have ever dealt with. We have called 5 different times and can ever get any assistance with the issue we are having. We have been told 2 times we would receive a call back and never do. Now I have been on hold for over 2.5 hrs and still no help. I will never purchase another Microsoft product again. This is the worst I have ever been treated by a company in all my life. If there was a lower rating than 1 star that's what they would get.

I am in the same boat as others. I feel as though I have been scammed by these technicians in India. It is very hard to understand them.One price was quoted then more &&& was taken out of my account without my permission. I am very upset with them & Microsoft. I will let the computer crash next time. Everything the techs did I could have done.

Why in the world would you force Windows 8 on those who are in the marker for a new PC. It is not user friendly to someone who knows their way around a computer let alone someone who dosen't have a clue and just wants an email account. If this is all you have to offer I think I will go to the Mac side.

I too have too have incurred same problems with techs, both with Microsoft & Toshiba (costs so far = $612), and my computer is a mess; canot barely type anything). All Indians, well. They said my computer Cannot type any more!!

Microsoft has no customer service nor does it suport any of it's products.. All of their telephone numbers are bogus. Online support is some guy in India that can't understand english and wants to fight about everything. I have tried for three years to get an XP recover disk with my code and this will never happen in my lifetime.. Don't even bother trying to get help from the support line, there is none. The whole company is a scam.

This is the WORST product I have ever seen from Microsoft. It is NOT suitable for laptops or desktop use. I am going to file a lawsuit to get my money back.

Everytime called your company for assitance, the sitiuation becauses a real issue. Before getting off the phone, I need to pay for your tech services... Bought Microsoft office home and student... When downloading then after did not work, so I called your surpport, which put me into Safe mode, and now I have more issues. My experience with your company has not been fair at any time I called. Paid $129.99 for the software, and now yoou want $249.99 to fix what was wrong... The computer was working fine, until I installed this software. It almost seems like it is done once, I gave the permission to go onto my computer, that the virus was he created...

I had the same bad experience of lack of customer service. Returned our surface on Jan 1st and up to today none of the staff knows what happened to our credit. Spoke to several managers and no one had an answer. I am so disappointed!

I have never before in my life been treated so disrespectfully by any corporation. To be blunt: these people are dishonest and cruel. My advice: if you have any self respect, do not have anything to do with Microsoft or any of its products. Ever By the way, something is very fishy about the ratings of these reviews. The five star comments are all extremely negative, so they should really be one star comments. The overall rating of this company's customer service should be the lowest possible: one star.

I pretty upset with the way my case is being handled by the Microsoft store team, I've called three times and being told that someone would be contacting me in three to five business days, they never did. I purchased the item online on November 22nd and I've been getting the run arounds for the last 10 days. Seriously, this is not what I expected and I am very reluctant to purchase anything else from them.

Readsing some the reviews .of other folks . I think Microsoft management better look at some of their underlings especially from India that are disrupting the customers service. Calling home and scrambling through my computor after telling to turn it on then comming up with problems that they probably created themselves with a sales pitch to clean it up for a charge!.

I have downloaded windows 8 and have been trying to configure m/s office outlook to work with 8. I have been on the phone for over 2 hours getting bounced around to the most incompetent individuals that I have ever encountered within Microsoft. It appears that no on in your organization has a clue as to how to fix this problem. I am so frustrated with your incompetence that I am ready to ask for a refund of the purchase price of windows 8 , return this new computer and buy an apple computer. Surely they can not be as incompetent as you have proven to be. This product has so far been a nightmare as has the tech support.

I paid £99 for life time support which I never got I have had to date three phone calls from people saying they are you and saying they must return my money as due to their mistake it has expired. After four hours on the phone they are now telling me I have to send 300 euros to India so they can send me 600 euros back. I have NEVER heard of anything like that it is redicules. Your company is a sham. I am contacting the appropriate authorities to complain and consider legal action for fraud.

I WAS TAKING BY A GROUP THAT SAID THEY WORKED FOR MICRSOFT WINDOW 7, NAME OF CO. IS EXPERTTECH SOLUTIONS IN JACKSON HEIGHT, NY THEY TOOK ME FOR 249.99 . I JUST NEED TO KNOWN IF THEY WORK FOR YOU OR NOT. I PLACE A FRAUD AGAINT THEM.

The absolute worst company i have ever dealt with a problem, they just keep sending me the same form to fill out because i,m locked out of my Hotmail account, you have no way to answer there e-mails and if they had my phone number right i could have received a code to unlock the account but there is no way to tell them dummies that the number they have is wrong. 4 days later nothing done but request to fill out the same stupid info again.I,m sending a letter to the BBB maybe someone can help.

Microsoft support is the worst IT support I have ever had. After 3 days and over 6 hours on the phone and $100, they could not fix a simple error message I had. Now my computer is locking up, slower than it has ever been. Now programs are not responding, and I cant even log in to my email now. Wow Microsoft this is what you get when you out source our IT jobs to India. I will never own another PC looks like I will be going to purchase and MAC.

PRESS RELEASE/ ANOUNCEMENT For Immediate Release Charity Fund Raising event for St Jude Children s Research Hospital Contact: Leonardo Perez (Leo/Lee) Phone Number: (908)751-3901 In the town of Flemington, New Jersey on September 7th, 2012 a joint fund raising event for St. Jude organized by VRPCWORLD.ORG will be held on September 7th, 2012 between 6:30PM-8:30PM EST on Main Street in front of the old Union Hotel and in front of the historic county court house. The event will raise funds for St. Jude Children s Research Hospital, one of the world's premier centers for research and treatment of pediatric cancer and other catastrophic childhood diseases, and the top children s cancer hospital in the nation, according to U.S. News & World Report. “Every child saved at St Jude means children saved around the world – a direct result of cutting edge research and treatment that set the standard in treating deadly childhood diseases, “ said Lee Perez, coordinator of the event “Though events like this special event for St Jude, Flemington, NJ supports the St Jude mission of finding cures and saving children everywhere”. St Jude depends on community-based fund raising programs like Flemington Town Crier Podcast Show for St Jude. At St. Jude, families never pay for treatment not covered by insurance and no child is ever denied treatment because of the family's inability to pay. The daily operating cost for St. Jude is $1.8 million a day, which is primarily covered by public contributions. This Flemington Town Crier Podcast show for ST. Jude is sponsored by me, VRPCWORLD.ORG, ONLIVE.COM and many others. For more information on how to host your own event for St. Jude, call 1-800-457-2444 or visit our web site at: HTTP://www.stjude.org/specialevents. About St. Jude St. Jude Children s Research Hospital is internationally recognized for its pioneering work in finding cures and saving children with cancer and other catastrophic diseases. St. Jude is the first and only pediatric cancer center to be designated as a Comprehensive Cancer Center by the National Cancer Institute. Founded in 1962 by late entertainer Danny Thomas and based in Memphis, Tenn., St. Jude freely shares its discoveries with the scientific and medical communities around the world. St. Jude is the only pediatric cancer research center where families never pay for treatment not covered by insurance. No child is ever denied treatment because of the families inability to pay. St. Jude is financially supported by ALSAC, its fund raising organization. In 2010, St. Jude was ranked the most trusted charity in the nation in a public survey conducted by Harris Interactive, a highly respected international polling and research firm. St. Jude was also named the nation's top Children s cancer hospital in the 2010-11 Best Children s Hospitals rankings published by U.S. News & World Report. For more information, go to www.stjude.org.

What a joy to find someone else who tihkns this way.