LongHorn Steakhouse Corporate Office & Headquarters

the customers left and about a half hour later the dishes were still unatended at the bar ,thats not to good for cusstomers coming in to eat top notice that ,now is it

the customers who ate at the bar left and the dirty dishes were left there a good half hour after they left,they were not picked up t,the bar person or nobody that went by even picked them up either.

I love Longhorn ! But ours doesn't have any Christmas Decorations?? WTH?? We spend a lot of money treating our family of 25 n ourselves n friends at LongHorns ! But they said the main office wanted to take a neutral stand and NOT decorate for Christmas!!! YOU took a stand!! You took the Un American stand!! We won't be dinning at LongHorns! Or any of your others !

I went to the Longhorns in Florence SC saturday with a group of 6 people. well it took a hour to be seated and once seated our waiter brought our drinks back to us and out of no where a ROACH crawled from behind a picture that was right behind my back. The Lady manager came to the table and basically said we has to stay at this table cause they didnt have another table. we were told its cold outside and they just come in. I am sorry if i am spending $50 for a couple to eat, I dont want to eat with ROACHES.

I was in Cornelia GA today and stopped by the Longhorns. My waiters name was Reese. He is the best waiter I have had in over 50 years. He was very pleasant, I ordered unsweet ice tea no lemon. It came as ordered and with a spoon for me to ad sweetner, most of the time I have to ask for a spoon. He brought the bread without asking do you want bread. The meals were perfect. He kept the drinks filled and asked about the meal and did we need anything. This is by far the best Longhorns I have been to and for sure the best waiter.

Went to longhorn in liberty MO, I wanted to treat my father in law to a prime rib dinner. Our waitress took our order and came 5 min later and said they were out of prime rib! First im not sure how you stay in business if you run out of prime rib and your a steak house restraunta! Second we called a few hours later and spoke to the hostess and he/she said they had prime rib and serve it all day long! I would like to think that I must of came in in a bad night but after the phone call iv decided that I am done with longhorn in general! Horrible experience!

Bought a Strawberry Pecan salad to go. It was a 14.00 salad. Salad was not made correctly, cold, dry grilled chicken. Longhorn in Tuscaloosa, Al has gone down

Went to longhorns today in Albany, ga and my waitress and another employee were cursing and engaged in two fights. I was there trying to have a nice lunch with my mom and my two young children. Was very disappointed because my kids had to bear witness to all of this.

Today I came into your restaurant after church to celebrate with my mom for her new job positions. Service was awful, we waiting so long to be seated and once we were seated it took 40 minutes until someone came over and ask us for our drinks. They brought out the salads and when our meal came he never took our plates up, so we had a table full of dirty dishes on top of our meal. My mom food was cold and she didnt enjoy her food at all. The server wasnt attentive to our needs and I will never come back again. Horrible service, I thought it was customers first but not today

When the Longhorn in Salisbury first opened it was so good ! Now it's like nobody knows how to cook a steak. It took them 3 times to get my steak correct, never saw our waiter and my spouse had to share my drink.

Went to Florence, AL location for a birthday dinner with a friend. We each ordered the $12.99 special which included a salad, a side, a 6 oz steak and dessert -- great deal!! Her steak was perfect -- mine was overcooked. The manager replaced this steak along with another side. It was under cooked this time and again had to go back to the kitchen. It came back perfectly cooked!! He then removed the dinner charge from our check -- which he did not have to do. He and the waitress could not have been nicer. I will go back to this location!!

My Husband and I went for a Saturday night dinner, what a mistake. We order our food, never saw our waitress after she took our order to find out if we needed any thing. The food came no steak sauce, mind you we never saw our waitress after our order was taken. This guy I guess he was the hostess I asked him for some steak sauce, he said oh no problem I'll get for you, he left the table never came back. The food by this time is getting cold. My steak tasted like a cutting board and very dry, the onions and mushroom I order was soaking in grease. Finally I went to the door got the manager, explained ever thing to her, she was very apologetic I couldn't eat my food lost my appetite, the manager offered to give me another order, I declined my husbands plate had to go back due to the fact his food was like ice. This was the first time we both had been to this place and it is the last.

We love the longhorn steakhouse. Everyone is so very friendly and such good service. The food is to die for. I have never found anything on the menu that wasn't perfect. Today we went out for our birthdays and the manager, Mitch Johnson, brought out the best desert. I was so full that I could hardly move but it didn't stop me from diving in to that beautiful cake. Mitch was such a delightful person as was our waitress. I highly recommend the restaurant. I wish I could have given them more stars.

A bunch of people waiting for tables several tables empty and had not been busted. They give you those things that vibrate for a table but they never went off they would yell your name. Manager stood at the hostess desk and never did anything. Half te waitresses looked like they hadnt showered with their butt hangin out of their pants. By the time we got seated there were 3 tables that people had just got up from while we sat down and they stayed dirty til we got our dessert after our meal with a bunch or people waiting. The manager never walked around to greet people and was lazy! Waitresses busting tables and picking up one thing at a time. Very slow. Worst longhorn I've ever been to. Do not eat at the longhorn in birmingham al

Greetings, Its very sad its called a steakhouse as they cant figure out what is medium or well but not burned. The loster tail was COLD.. First and last time to visit. It was the worst dinner our party of five has ever had. I would recommend re-training for the kitchen crew.. in Hialeah, Florida.. maybe use they guidelines on the Menu of how steaks are cooked. JAC

Went with my wife for the afternoon waitress took order had a starter but when main course was served was by someone else. It was also wrong I didn't want tomatoes but it came with them, when I raised question about it the original waitress showed up saying it was her fault, I marked the hamburger and they took it away, it came back 5 minutes later minus the tomato but all the residue of the tomato still on it. I refused to eat it and my wife could only eat a couple bites of her chicken fried steak it was so greasy, we had to stop 3 times so she could go to the bathroom in an 18 mile journey back home. What a joke this place has become, please respond I would like some feed back to see if any thing will be done about this. The location is in new braunfels tx.

It realy bad service they have to give a lot of training to the personal, The CQ have to go to visit this restaurant like a regular costumer and dress up very diferent and going note how they employer treat de people, I want to talk to the CQ of LongHorn. The reataurant is in Puerto Rico Rd 30 front of Plaza Centro Mall in Caguas.

I went with my wife and kids to longhorn in short pump Virginia for the first time it was horrible they don't know how to cook steak they messed my wife's order up took forever the manager should be fired because she was suppose to come see us never came around I've worked at restaurants and for it to be a pricey steakhouse it definetly was unprofessional I should of went to Texas roadhouse.

I visit 1 of your newer location in Sandusky Ohio I was going to locations in Toledo before and was happy to have a location closer problem is I tried to use a red lobster coupon since red lobster Olive Garden and longhorn ate all owned. After conversation with the Manager he took our coupon but said they don't take because when they send coupons in they are not recognized. I never had 1 problem with that at Toledo locations. I want this problem settled I should have to feel stupid and have to get a manager for this. I believe some communication needs to be done and all should be accepted. If not I will take my business else where

We went to Longhorn for lunch and someone broke my car windows. They were skilled enough to break in without the car alarm going off. I would recommend removing everything from your back seat. Oh and there was a car that was broke into and robbed the same night before ours. A police was sitting in the parking lot looking at us as we discovered that someone had broken my car windows. My friend went to get the manager and all he kept saying was wow; no apology or anything. The policeman that was there told me there has been lots of beak in that area. As a matter of fact there was several at longhorn that month. I ask the manager to put something up letting people know this information and I ask if they had cameras, he stated no. So I ask what is he doing to protect customers vehicle from vandalism?