Honda Motor Company Corporate Office & Headquarters

I purchased the Honda Civic SI August of 2007 from Open Honda in NJ. I must say the vehicle runs VERY well. My complaint, and it is a huge one for me, is that after 4 years I got my first flat tire. I went to change the tire and realized there was no lug wrench. I had to call for assistance. When I finally returned home, I called the dealership who gave me a total "con-job" response. I spoke to at least 4 employees before finally getting the Sales Manager. He assured me he would get back to me-that was 2 days ago. Needless to say I am totally disgusted by the way the matter was handled and disappointed to say the VERY least!

I bought a honda back in june of 2010, in Culver City. It is now January of 2011, I have yet to receive my owner's title to the vehicle. DMV has sent a copy automobile registration form informing me that the legal owner of my vehicle is Milelr Honda located 1331 N Euclid St., Anaheim, CA. Be advised that I paid cash for this vehicle. Yes I am angry, why are you holding title to vehicle, didn't my check go through? I never received any notice from my back stating that the checks bounced, so you did get you money did you not? If you want to keep the title to my vehicle, then refund the money back to me, and take your car. Or will I need to get a lawyer to obtain the title to my vehicle? Why are you keeping the title to the vehicle, is there a reason? When I purchased a Toyota back in 2006 for cash I received the title, not Toyota. Refund me my money, and also I bought and extended warrantly, what is that good for, I received nothing on that eighter. I just wasted money on an extended warrantly, it doesn't even get me a free oil change. Do I need to pay you more money to get my title or what?

I have been trying to purchase a Honda Civic LX from the Baytown,Texas dealership Community Honda. I first tried to purchase a 2010 model on December 31st and went to the dealership and got the run around on the price of the vehicle. I gave them a second chance with a quote on a 2010 LX from the internet manager for $17,271 drive out price. When I went to the dealership with the paper from the internet manager they told me the price was wrong and TTL still needed to be added. I had price quotes from other Honda dealerships and they had complete break downs on the price of the vehicle. I will still be buying my 1st Honda, but it will not be from this dealership. They mislead the customer and seem to have very poor customer service. If this is how they treat all of their customers, I don't know how they stay in business. I would give them a minus star if it was listed.

I would like to commend your Customer Service Agent, Kiah. She provided excellent service by phone today and was extremely curteous and professional. She is deserving of recognition and praise. Julia Ritzo

I have owned a total of four Honda vehicles. My first new purchase was an Accord LXi from Robertson Honda. Second was an Accord EX from the dealership in Palmdale. Unfortunately, I had to return the vehicle due to a financial impact from the 1994 Northridge Earthquake. I then purchased an Accord EX Limited edition from a private party and sold it about five years ago. Approximately two weeks ago, I was in the market for a new economical vehicle. My brother is a Veteran City of Torrance Firefighter and always has positive comments about Torrance Honda Corporate Office. I own a Ford Expedition, but wanted a more economical second vehicle. I shopped around at various dealerships in Bakersfield and was unimpressed. My last stop was Barber Honda in Bakersfield. I meet Rommy, who I took an immediate liking to. I almost purchased a vehicle from him. I was upfront with him and told him that I was preapproved from Safe 1 Credit Union and had the approval letter in hand and he informed the financing department. The financing staff did not adhere to the instructions from Safe 1 Credit Union and were requiring me to put a total of 10% down. Additionally, they attempted to increase the purchase price of the vehicle approximately $700.00, after we negotiated the final sale price. I informed them I would return at a later time and that I wanted to verify procedural information from my Credit Union. They pressured me to stay and complete the purchase. They tried this more than once. On a more personal note, I have worked for years as a Correctional Nurse in a maximum security prison and it is easy for me to detect when anyone is attempting to be less than honest and manipulative. I left Baber Honda without making the purchase, but I did promise Rommey that I would return in the next few days. The next business day, I contacted my Credit Union and told the Loan Manager what had transpired. She was not surprised and informed me that she has heard similar stories from Safe 1 Credit Union members. She contacted Barber Honda and instructed them on processing my transaction. I returned to Barber Honda and purchased the vehicle from Rommey with no money down and no dealer financing. In no way was Rommey inappropriate. He is a great asset to your Company and is an excellent representative. He is trustworthy, polite, patient and professional. He exceeded my expectations. Please pass these accolades to him. I wanted to purchase the full Honda extended warranty but declined due to serious trust issues with Barber Honda. After taking delivery of the 2011 Civic, I returned to my Credit Union and gave my Credit Union $5000.00 cash as a down payment and they financed the remaining balance. The interest rate in unattractive and I plan to pay off the balance in the next 12 months. A few days ago, I completed a Honda telephone survey, I.D. # 4439895 and followed up with an online survey. I consider myself to be a loyal Honda owner and will continue, but I have reservations with respect to Barber Honda. I am still very interested in purchasing the extended warranty for my new 2011 Civic. My cousin, who is a Honda Master Mechanic in Lancaster, recommends this. Can you assist me?

I find it astonishing that I was not given an owner's manual when I bought my honda civic (2010) and my dealer (Stokes Honda in N. Charleston, SC) wants to charge me $50 for a new one (they insist I lost it) This is the way you treat your customers? Never again!! for shame. nacalaisababy@comcast.net

Dear sirs, I own a 2005 honda crv,and this is the 4th honda in our home.My concern is this,my vehicle is serviced on time and I purchased this vehicle in february of 2005 .My vehicle had less than 29,000 miles when I had to replace 4 tires and also a new battery.I find this to be out of the ordinary,especially when the replacement tires were of better quality than came on the vehicle.Also why did I have to replace the battery? This is now October 2010 and me vehicle is about to turn 32,000 miles please correct me if this is normal for this vehicle?I love my crv and have always enjoyed driving Honda.My wife also has a 2003 civic,my son Has a civic and a fit,and both my daughters own new oddessey. I hope you respond to this and tell me if this a normal occurence.Felix a Tartaglia phila pa 19120 phone 215 927 5358 or eamil gytag@aol.com