Harrah's Corporate Office & Headquarters

Recently We (my mother and my two aunts from out of town) stayed at Harrah's Rincon. We were very very upset. We arrived at the room after many problems checking in, to find Vomit on the floor and part of the table. I have multiple photo's and video of the incident. I am not sure if I should go to the health department or not. I need to talk to someone ASAP. Manager Supervisor ETC....... I can be reached at 818 3882722. I have been to many Harrahs adn have never ever experienced anything like this. We stay at Laughlin Las vegas many times a year. I would like to share the photos and video with the proper individuals. I can also be reached at markusa@yahoo.com I would appreciate it if i can be contacted ASAP. Thank you, Mark

On Saturday Oct. 9th round 5:00 p.m.-we were playing at the Harrahs in Council Bluffs, Iowa. There was an art fair going on t the Mid-America Center across the street, so the hotel and casino were PACKED! I found a round group of my favorite machines. On one side, there was a woman playing two machines at once one no other working machines available. This was the second time I had seen this today. I called for assistance and eventually the service manager came over to explain the new policy. All of the little signs that say, "one machine per player" had been removed from the machines. I asked if Harrahs has changed its policy since I visit Vegas and/or Laughlin several times a year and wasn't familiar with this. I was told by Jamie Clippinger-the service manager- that this was a "property specific" policy. As Diamond members who spend a good deal of time at Harrahs properties, (and will be in Vegas in December)-I find the principle behind this policy to be troublesome. Furthermore, the inconsistency of service policies is frustrating and I'm considering getting out of your little points game and going back to MGM, Luxor, Mandalay Bay or New York- just to have FUN again!