Hardees Corporate Office & Headquarters

no matter which hardee's my friends and i go to, hardee's hires nothing but rude employees...manager's or not, they're rude..and most of them are blacks..if you don't know what "CUSTOMER SERVICE" is, then please don't apply @ any jobs..who do you think pays "your checks?"...the customer's..that's how businesses makes their money..and it's not about the skin color..but most of them who are rude whether inside or @ the drive-thru, majority of the black employee's that works for Hardee's are soooooooooooooo rude...then you complain about not having a job?..then you get a job, and you don't even know what "CUSTOMER SERVICE" is..so before Hardee's plan on "Hiring" anyone, please, please send them through school of "HOW TO GIVE GOOD CUSTOMER SERVICE"...and remember "GOOD CUSTOMER SERVICE" PERTAINS TO ALL JOBS!

Hardee's 1501103 Date:8/29/2010 Time:7:17:04 DriveThru #2078 Location:Brownsburg, Tn. Order: 1 Big Hot Ham CH, 1 Lrg Bev Bar, 1 Lrg Fry The Problem: the sandwich was pressed down to less than the height of their ham sandwich during breakfast time, the Bev. was ridiculously sweet, and the Lrg Fry was semi-cold and served in a small fry box (no joke, I ordered the same items from a Hardee's at home and the difference was too big to be a mistake). The clincher: all three workers(regretably white) came to the window to see the "poor black customer" get the shaft!!

Me and my family visited a Hardee's in Cynthiana Ky on august 18 2010 and the language that i heard the youn man that looked like a student and to my disbelief was the manager he not only had a filthy mouth but he also was treating his help like crap. there were two girls working the front counter that were washing trays and they got a customers fook together and DIDN't wash their hands how grose.the two girls belly's were hanging out under the short employee shirts.

My son was working at hardees in mount vernon ky--He was let go because the manager was picking him up and taking him to work sometimes and also he helped her move, ect. She is still the boss yet he lost his job??? I know there is a clause that workers and managers arent to be together after hours (which in my opinion should be illegal since what one does on their own time should be there business and right) but if he was let go so should she have been. She is still picking up another young man and spending alot of time with him now. very bad business practices.

I just went to our local Hardee's in Jefferson City, Missouri, located on Country Club Dr. There were two cars ahead of me in the drive thru and I waited in excess of 10 min. It was ridiculous!!! They should consider doing what McDonald's does...if you have an order that is holding up the line, ask them to move forward. I won't be going back there for a while, that's for sure.

On my way home 8/6/10 Im stopped at Hardees on FT. Campbell Blvd Clarksville, TN, Store #1501782, at least that what the manager on duty (Brittany) provided me with. After seeing your commercial for some time on your hand breaded tenders, I decided to give them a try. Upon entring the establishment, there were several team members working to including the manager (Brittany). One customer was waiting at the counter and one customer was in front of me waiting to order. Several minites passed with several team member passing the front counter without speaking or even acknowledgling we were waiting for service. Finally someone came to the counter and waited on the customer in front of me. Several more minutes passed and no one took my order. The customer waiting on his food was upset and said he had been waiting for his food for a prelonged period and was rinning out of time. The team on duty preformance was poor at best and serving customer was not their priority. At this point I decided to leave without purchasing any food and told the manager in departing that the service was poor and they really should try and do better. I am a business person with a business and these team members could not work for me or be a employee of our company. I'm sure if this type od service or performance continues Hardees will be no more. Horrible service and employee waiting to get paid, but doing nothing for the company, at least this shift on duty when I arrived.

Hi, I really enjoy the Hardee's on Hwy 92 BECAUSE PAULA WHO IS ONE OF THE LADIES WHO SERVES ME IN THE MORNING IS FRIENDLY, EFFICIENT, KIND AND LOVES PEOPLE. EMPLOYEES LIKE PAULA ARE HARD TO FIND. YOU ARE FORTUNATE TO HAVE HER. SHE IS ONE OF THE REASONS IS STOP AT HARDEE'S. PAULA ALSO CAN MAKE GREAT BISCUITS TOO. SANDI TEMPLETON

I went to the Hardee's in El Paso, IL. The whole 45 minutes I was there, I had to watch the general manger rub up sexually on an another employee. I found this gross to see and I had my child and wife there. I did not want my son to see this and we left without finishing our food. Cathy needs to be fired, And SHE is the general manger. She should not be behaving like this and I never want to go back to Hardee's again and i will be reporting her to corporate.

Hardee's on 1stSouth in Great Falls Montana deserves 0 for their service last evening. Last night, the Drive-Thru could not get the order right. Upon being told we ordered a milk shake, the girl at the window, instead of getting the milk shake, argued that we never ordered one. It took her 15 minutes to correct the order and hand us the milk shake. My dad had already given her a $20 bill for an order that was to cost $7 and some change and she handed him back some change only. My dad told her he needed change for a $20. She argued with him again that he did not give her a $20, that he gave her $11. Now, why would he give her $11 for an order that cost @$7 ???? She refused to give him change. He asked for a manager. A young kid came to the window and argued with him too. He was obviously not a manager. My dad handed the food back and said he was not leaving without his $20 or at least the correct change. The employees finally looked in the cash drawer and realizing their mistake, gave him the correct change and their food. We were 15 minutes late for the concert, and upon opening their bags of food, were missing the cole slaw and the dressing for the chicken! We will never eat there again, and we are spreading the word to all our friends and family who have often frequented Hardee's. My parents are elderly (which has nothing to do with this, but may explain why they were treated so poorly) and are very upset with the disrepectful service they received, which they should be. Is Hardee's aware of the type of employee's they hired to work at this location?

Very bad service at your 1st Ave N. location in Great Falls, Mt. Very rude employess (only two on duty at 7:00 P.M.!?) We were on our way to an outdoor concert at 7:30 across the street and ended up being 15 minutes late because of the argumentative staff (2) and rude behavior of your 2 employees. We won't be back there. Nor will any of our many friends and relatives who meet there regularly for coffe and breakfast! This is too bad as Hardee's has always been a great fast food restaraunt. Not now!

The Hardee's at 7th and Chestnut street is horrible. Last night I went in around 8:10(they are open till 9) and was told the Red Burrito side of the menu was closed. When I asked why, I was told they ran out of stuff. I then asked "what stuff, maybe I could order something you have and was told no they ran out of everything on the Red Burrito side. I then ordered Chicken Fingers and was told they were out of that too! I ordered a Hot Ham and Cheese and I wanted a milk shake. I was told they ran out of ice cream, no shakes! So when I got my cup and went to get my tea, you guessed it, no tea, they said they ran out. I think someone is wanting to close earlier and shutting down anything they will have to clean at 9:00. Either your open or your not. And if your open, then serve the food you advertise! Sounds like a good place to open a resturant!

Just FYI.....WE have been a McDonald's family Forever.... We have been going to the Hardee's in Winston Salem on 1ST street now and rarely visit our old favorite place and Hardee's was slowly coming to be 1st choice.... but again today and it has happened several times now we get all the way home and had ordered a five piece chicken selects and ordered ranch to go with it and there was none in the bag!! And my child is very upset!!! We have been up there and told they were out of sauce just because they didn't want to get it and then they gave us some(this was the manager) !!! We have been up there and been harrassed for asking for extra sauce and gladly and willing will pay for it and they continue to give us a hard time and now the last 2 visits we drive all the way home and have ordered chicken selects and no sauce at all and its on our reciept. You need to get your managers and employee's straight up at the Hardee's on 1st street in Winston Salem NC ... you'll have the best food yall have had in a long time.. They got one more time and I won't spend another dime there ever!!! My family and I spend 23.00 to 25.00 when we eat there and one week we ate there 3 times!! You do the math cause if and when it happens again you won't get another penny!!The 5 stars is for the food! ch_ebron@yahoo.com

I am a regular at the Hardees Restaurant located at 8200 S. Meridian St. Indianapolis 46217. I get good quality food, and courteous attention from each employee, all who know me based upon my regular visits. My complaint is that frequently, and I mean frequently, not rarely, the store is always "out" of something. ie. knives, drink lids, icecream, pickles, straws, and just about any item you can list. It is not usually a food item, but the other basics. This happens so often, that I usually kid the employees like "what are you out of today" Today, July 20, 2010, they were out of: Medium drink lids, knives, dill pickles, chocolate for shakes. For years here, the manager was working regularly, worked the counter, drive thru, etc. and never ran out of anything. This current "Manager" and I use that title lightly, apparently has no clue about inventory control/management/customer relations. There is absolutely no reason to be running out of normal service items that are used on a continual basis by the customers. Most of the employees think she is a poor manager, and also see no reason to be out of these regular items. Any manager may occasionaly make a misjudgement on inventory but the frequency at this location is totally unreasonable. Your "district managers" need to look into this matter immediately. This manager needs to be directed in proper protocal, and if she cannot handle that, maybe she is not management material. I would appreciate your looking into this matter, not only for me and the other customers, but for the benefit of the employees that try to do a good job and still have to put up with the incomptence of their manager. Should you desire, I would be glad to speak to one of your local representatives about this matter. You may contact me via e-mail jwaskom@juno.com and make arrangements for a telephone call/personal meeting. Thank you for your concern about this matter. My star rating of "5" is for the food, when available, and not for the management. J.Waskom

Hardees at one time was pretty decent. From the 70's thru the 80's Hardees was run very well. What happened? Now all I see are abandoned closed up stores and what is opened is run in old run down buildings. Hardee's once was good but starting in the early 90's everything went down hill and has never returned to its glory days.

i have been a loyal customer but i will never go back until something is done about your male employe that wares thick blue eye shadow makeup and served me food at the drive-through window at your savannah tennessee location . when i complained to management they were very hateful and was not willing to hear my complaint . is this common practice to have men who wear eye shadow serve food , it caused me to loose my appetite and the treatment that i received from management was totally wrong . will you please address this problem, if no changes are made me and a whole lot of other people in savannah will not be back and thats a promise!

I have been going to Hardee's for years. I went to Hardee's for lunch at the Jefferson and Walnut in Springfield IL. I met my wife there and she has a 30 min lunch. We both ordered the new chicken fingers. We sat there for over 20 min. and the customers all arounds us were served and they came in after us. We went up to get our money back and then they had our order ready like we had time to eat. I told they to give me my money back and that this is why all the Hardee's are closeing down because the service is so bad. That this is not what a fast service food is. I am very unhappy and you should look in to how your stores are run before you alll are looking for a new job.

I've attended Hardees more than once. All times I think it will be better-not! The location is on Broadway and Meramac. Do not go if so check everything down to the last item.

I would like commends Hardee's on one of their most excellent employees( Robb Edwards at the Westport store #1501283).I was St.Louis, Mo.this weekend traveling with 4 grandchildren.When we stopped in the Restaurant to eat the atmosphere was very relaxing the food was great and the service was the best.After our meal Robb made us feel welcome and gave me great directions to and from the Wal-Mart store.He also gave me simple and easy directions to Grant's Farm. Traveling with four grandchild can be little much but with his help it was much easier.Dinner and Breakfast at Hardee's great. Hats off to Hardee's and Robb Edwards. June 18th&19th.

I live in Charleston, SC, and there is a Hardees on Ashley River Road. Please do something about the sloppy food and the service. I hate to be handed something, and it is the opposite of what I ordered. The Hardees on Spring Street is wonderful. Except they need to listen closley to orders throught that speaker. There is a 90% difference in the way food is served and handed to you. I wish there was a Taco Belle there instead. Thanks

I agree with Angela Quick, it would be a zero if possible. My daughter moved to Poplarville Mississippi a few years ago. Prior to moving she was a shift manager at a video store and also at Wendy's. She was so excited to get a finally find work and it was at Hardee's. The managers treated her horrible, they wouldn't help to train her. They accused her of stealing money, she asked that registers be not open to everyone and they didn't agree, which tells me they were partly responsible for money missing. Very convenient to accuse a new employee. The worst part of the entire situation, besides her feeling horrible about how customers were treated, how she was treated.. is that after 3 weeks she had to quit and THEY HAVE NEVER PAID HER. THEY TOLD HER THE CHECK WAS LOST... THEN THAT IT WAS POLICY TO HAVE HER WAIT AN ADDITIONAL 21 DAYS... Since then the managers have been replaced and she feels so has no recourse in ever collecting money that is due to her.