Hardees Corporate Office & Headquarters
100 N. Broadway Ste. 1200 Saint Louis MO 63102Hardees corporate phone number:
(314) 259-6200503 Reviews For Hardees Headquarters & Corporate Office
callie at the hardees in florala alabama we wereon our way home from the san destin area and stop in hardees the place was packed there were only three people working and a bus pulled in it was about 9:00pm and only three women were working she was great with the teens and they loved her her crew worked really hard and they never stoppped until they were complete good service hard workers hands washed the cook helped her get orders out but washed her hands when another order came in one thing she did stop taking orders but only until she got the hot food out and then right back at it good job store was clean and as we were leaving all three ladies came out and attacked the lobby to clean it up !! wow
The Hardee's in Franklin, Georgia service sucks. LYNN needs to learn to keep her mouth shut and show respect to the customer's and the employee's. LYNN needs to learn GOOD CUSTOMER SERVICE!!! When you go through the drive-thru your food should not be all over the inside of the bag when you go to open the bag. Hardee's hires nothing but rude employees...manager's or not, they're rude,if you don't know what "CUSTOMER SERVICE" is, then please don't apply @ any jobs..who do you think pays "your checks?"...the customer's..that's how businesses makes their money,but most of them who are rude whether inside or @ the drive-thru, majority of the employee's that works for Hardee's are soooooooooooooo rude...then you complain about not having a job?..then you get a job, and you don't even know what "CUSTOMER SERVICE" is..so before Hardee's plan on "Hiring" anyone, please, please send them through school of "HOW TO GIVE GOOD CUSTOMER SERVICE"...and remember "GOOD CUSTOMER SERVICE" PERTAINS TO ALL JOBS!
First let me say that I like your food........However ...I have a problem with the Manager, Dawn L., at the Godfrey Il. store...She and her "CLICK" employee's I feel have gone to far....a 3 year DEDICATED employee, who will be there, when ever called is being laughed at behind her back and being kept out of things because she are NOT part of the "CLICK"...for EXAMPLE...your promotion for the Green Hornet movie a New Uniform was issued for the Crews....she Didn't get one....then The Manager asked her where her uniform was a week later and not in the most pleasing tone....a 3 year employee gets treated like this....WOW....Example, When a regular customer GIVES a Gift Cert. at Christmas for the Crew, and she was off that day, but the Crew was told by the Manager (Dawn) to "keep this on the down-low" about this to her....There IS a BiG Problem Here....I Have Voiced My opinion about this store and This Manager and her Click before (about a yr ago) and STILL There, and Nothing will be done, and I can say this because The Manager is STILL THERE.....but like Everyone knows....CORPORATE is Only about the Benjamin"s and could care less about How They Get The Benjamin's....as long as THEY make $$$
Awful place to eat and work!!! 37188 Whitehouse TN They treat customers and employees like crap.
My boyfriend was on his lunch break and decided to stop by the hardees in South Carolina before going back into work. He orderd at thick burger and half way through the burger he noticed there was plastic in the burger. It was the type of plastic used in wrapping silver ware. He had to go back to work and wasn't able to go and complain. This is unacceptible!
I have avoided drive up windows due a bad experience 12 yrs ago. So, this time I went inside Hardee's & placed an order to go because I was driving 360 miles to a funeral viewing. I began eating my food & wouldn't you know it, the 2 apple pies i had ordered & which was on the receipt, weren't in the bag. These pies would have satisfied my hunger. I had travelled 40 miles already & wasn't about to turn around on the interstate to get my incomplete order. That would have added an additional 80 miles to my trip & I didn't want to be late for the funeral viewing. I told myself I would deal with it on my return trip home the next day . I confronted the mgr. & with receipt in hand told him about incomplete order. I asked him do the employees ever check the orders before giving them to their coustomers & he replied " they are supposed to but sometimes they do & sometimes they don't" in a I don't care type of attitude. I eat at this Hardees once a week spending no less than $5.00 each visit. Now they will lose $260.00 a year from this one customer. The store #2681 located in Chilhowie, Va. located off Exit 35 on I81. The person who took my order was Amanda. The mgr. had no name tag but wore glasses & had black hair & had a "I don't care attitude" I told him I would fill out a customer comment card & mail it in rather than put it in a box on the premises where the mgr. could take it out & rip it up so he would not have a negative remarks. Then I noticed there was no adddress on reverse side of card. So, I looked it up on internet & will be mailing it; probably to no avail! A very dissatisfied customer.
The Hardees in High Springs, FL has the worst customer service. I am tired of teenagers calling me honey and sweetie. They are so busy saying would you like to make that a combo and does that complete your order after everything I say. They switch people during your order and then you have too start all over! Your lucky if you can remember your order because of all their quest.ions! I just wanted to get out of there I will drive farther and go to McDonalds.
I'm disappointed yet again. I visited the downtown St Louis (Chestnut)location as I have many times before. I have experienced some aspects of poor service such as slow service, rude behavior however my concern is regarding the last couple of visits. I ordered chicken soft tacos both times. They have not been good, the lettuce is very wet and soggy, it wilted and brown, the meat had gissle in it and I paid .50 for a tablespoon of sour cream. RIDICULES!!!
I go to Hardee every morning for breakfast and they are getting worst but this morning was the last time when they sold me burnt food the bread was so hard it was I could brake a window. When I call about it I was put on hold and when the manager returned I was told she was very busy call back. I decided that since they are so busy I can save the 5.00+ I spend every day and go else where.For your records the receipt info is: Dual-Hardee's/Red Burrito 1501119 St. Louis 27 (314) 869-6950 Saint Louis MO. register 1 order is tendered 11/26/2010 8:04:44 am drive thru # 2030. I rated it a 1 star for poor but it really need a 0. An apology could have kept me comming back but because of the manager poor response as I stated never again.......I'll learn to eat Jack in the box right next door to it.
Today my husband and I went to Hardee's in Yadkinville, NC, the only one in Yadkinville, NC, and I have to say this is the worst service we have had thus far! It is a shame! The girl at the counter was not listening to anything we said, I'm glad I am not a picky person, and I'm glad that I said "I'll have a #2 meal". My husband ordered next and she was not listening closely to him because he ordered just a Texas Steakhouse Bacon Cheeseburger with just mayo, a Hot Ham and Cheese, just the sandwich, and a Large Drink. Then my husband pays for our meal with a $100 dollar bill, and the girl acted like she did not want to take it, she had to get change. The manager in the meantime was saying "What's this, What's this?" He was talking about our order I later find out. Well, we get our food and my order was correct, but my husbands order was all wrong. The Texas Toast Bacon Cheeseburger came with just mayo, and that was all, no bacon, and to top it off, it was on a regular bun, and he never even mentioned a change for the regular bun! So, I was going to take it back up there, he said no he would just eat it. He was not happy! So, I filled out a card at the Hardee's location, but you know no one will ever see it. I in turn advised them on the card that I will be contacting the main office. This is the 3rd time we have went to Hardee's in a month or so, we don't have one where we live, and it will be my last time for Hardee's, period! If we all quit going to them and giving them business, then maybe they will straighten up! I will be contacting the Corporate Office, I hope everyone will that has a complaint!
We went to the Hardees at 1015 N Brindlee Mountain Pkwy, Arab AL 35016. It was awful, the floors were nasty, the restrooms were nasty, and their ratings were low. I asked why they had such a low rating and she said they never got checked, needless to say, we will not go there again. The person who worked the front, looked liked she just got out of bed, drunk, hair was like she had been in a fight and lost.
I can't believe a hamburger store will keep the doors open and try selling hamburgers when they don't have LETTUCE in the house. I drove to Hardees on Pine Forrest and Wilde Lake Blvd in Pensacola, Fl. ordered 2 six dollar thick burgers when I drove thru the drive-thru and paid while I was waiting for order The NIGHT MGR came to window and announced they did not have any lettuce. They should close the doors. You can't sell Hamburgers without lettuce. After all almost every thing you sell after breakfast requires lettuce. There is a PUBLICS AND FOOD WORLD with in one half mile. I know they sell lettuce
11-30-2010 I went to the hardees in mcdouongh ga on jedco rd for breakfast an i had to wait 30 mins for my food the male biscuit maker didnt have any biscuit maked an the general manager lisa was talking down to her enployees an throwing cups an raggs a cross the front line an rubbing all over some black male enployee. I thank they need to fire her an being some one in that will do there job an not play around an to get there food out in the right amout of time. an to beat it all all the grils on front line had tatoos an they didnt have them coved. Im never eatting their any more to they fire her an get some one an there thats clean an that will do there job an that no about custmer serives.
My husband and I stopped at the Hardees in Garner, IA for 2 sandwiches and a order of onion rings. The employees there are beyond ridiculous. While we were there, the employees were either standing around doing nothing or talking about their personal lives. The two gentlemen in front of us ordered sandwiches and curly fries. There was one order of fries already to go and a few laying in the tray. The employee then took some fries out of the one order to put in with the probably cold ones in the tray to make another order, just so he wouldn't have to make fresh ones. After he saw that my husband had seen what he had done, he started a fresh batch. So while their sandwiches sat there already done, they now had to wait for the fries. It took 15 minutes to get our small order, and besides the gentlemen in front of us, there was only one other couple there eating. Guess we'll just have to stick with McDonalds.
I was at your store in Bloominton IL it had been raining and there was a pot hole on your drive that was covered up by water and hit it with my car went inside to talk to manager she told me she was trying to get it fixed for weeks now with no responce they should have put a orange cone infont of it to warn people about the hole I just want to no who is going to pay for the front end of my car and the tooth I chiped when we hit the pot hole please get back asap Roger Schumm 815-848-1709
I work at a Hardees in St.Charles Mo. I'm fed up with all of the problems there. I work with my boyfriend and they give him 10 and 12 hour shifts and no breaks, I normally dont get any breaks and I do everything I'm asked off and then some, My boyfriend can not work those shifts like that because his knees collapse out from under him because he has bad knees and our manager knows this and doesnt care. I work past the time I'm supposed to be off all of the time and the one time i wanted to actually be off on time and go home i got yelled at by both of my managers. I never complain to them about anything. Not to mention they also make there employees come into work even if they are sick and vomiting...my boyfriend was throwing up about an half an hour ago and they are either going to make him go in or make me work and i have a ton of homework and they know this (but if any other employee has homework to do they get to go home really early)...that is not somewhere I would ever want to eat if i knew that people were sick and handling my food...I have had enough of it. I'm getting out of there as soon as I have another job lined up and i will not be going back even to eat there. Your not supposed to bring your problems to work and no one there listens to that rule even tho they say it to everyone. The manager is always pissed off at everyone because of problems outside of work and there is even one girl who just loves to create problems (she got beaten up on Hardees property for threatening to beat up the other girl the next time she saw her and now brings it up everyday) this same girl is a crew trainer and has no right to be because she stands around and does nothing but complain about how she wants to go home. Then calls in because she wants to go out and get drunk but when someone is really sick no they arent allowed to call out...They need to get new management in this Hardees because it is just way to stressful to work there let alone eat there. Not to mention we had a manager come in from another store (my manager is going on vacation this week so they were just letting him get the feel of our store) and he took apart all of our soda machines only to find mold all over the soda nozzles and in the trays for the excess soda that gets spilled. There are also Brown Recluse spiders running around the entire outside of the store and they get in i have killed at least 4 of them already and I have swept up two black beetles in two days time already. This Hardees needs some major fixing up because no one should have to work in that kind of environment as well as eat in that kind of environment.
I work at a Hardees in Billings Montana, and have been there since early June 2010. Tonight, or rather, this morning, as I right this, it is September the 8th of 2010, and even though it's only been a few months I have a huge list of complaints, and it only keeps getting bigger. It is hard to find a job within my town, and normally I am very grateful for having a job, and will take the small amount of drama that happens in any work place with a grain of salt and move on with my day/life. But this place is unbelievable and overwhelmingly stressing. I have been told by a few of my co-workers we are the third best store in the nation, but my question is simple: At the price of what? The way they treat their employees? I do not wish to give away my identity, nor my store location for fear of back lash for what I have to say. On several occasions, I have been yelled at, and treated poorly over things that are really not worth the mess. I've worked as best as I can, and do what I must, and am told to do, and that's fine with me. I'd rather work hard then sit around like a dope. The favoritism, however, annoys me because certain people can get away with sneaking outside to play with their phones, or do little to nothing while on the clock. I have been accused of pocketing money when my till comes up a few dollars short, yelled at by a psycho manager when I asked where a cleaning product was, have been yelled at for trying to take a quick bathroom break, been called lazy by managers and co-workers, have watched my managers text and make phone calls on their cellphones not related to the business in the middle of a rush, hell I got yelled at on my first day there BEFORE I even clocked in. Third best store in the nation? Think again, learn to treat your employees right, and dont yell at them over the little things and treat everyone equally. Several people have quit for mistreatment, and they wonder why they left mid shift or never showed up. I'm close to it myself.
I am sorry to do this (especially since my first job was at hardees) but I have notice the lack of good product in McCormick SC. I pastor a church in McCormick and occasionally I would stop for either myself or my family for a meal. Even on this morning I stop for breakfast and received the worst chicken biscuit I ever bought. Now I could have lived with this but the two Cinnamon biscuits with a quarter sized icing was ridiculous. I spent too much money to receive food like this. what happen to the good ole days when we took care of the customer? I remember them because I did it for you. I am sorry to have written this. You were my favorite fast food restaurant. Oh well, is my expected reply though. Pastor Toliver 706 306 2599
My complaint is for 3601 Country Club Drive, Jefferson City, MO 65109-1070 I go there on a regular basis 3 or 4 times a week and for the last 2 weeks the coffee has been really bad like the employees don't clean the pots and when I told the Lady Manager on duty and all she did was make another pot of coffee but I looked inside the metal pot and it was black like it was never cleaned then the Manager sat outside smoking a cigarette and talking on her cell phone is this the kind of people you hire to run your restaurants, I would like someone to check this out and get back to me before I contact the Health Dept. harleytrike2005@yahoo.com. Thanks
today i went to hardees and went through drive thru and the employee ignored me the whole time until i had to ask and ask if she was there, i finally raised my voice saying "HELLO???" she then came on very rudely and didnt even finish my order and she told me to leave. never got any food and was a horrible experience. i will never go to hardees again.