Bed Bath & Beyond Inc Corporate Office & Headquarters

I have shopped minimally at the Ft Lauderdale lcoation in the last 8 months due that we stopped recieving the 20% off coupons 8 months ago...I spoke to the store manager and she would just state that I needed to sign up again via email, which I have done about 8 times...still no coupons. Today, after signing up again for the 8th time about a month ago, I did recieve a flyer with the 5.00 off coupon...it had customer service number on it, called, the lady told me that not everyone recieves the 20% off, told her I had been recieving it since 2004...she said that only "certain areas" now recieve it....this sounds very discrimitory. She suggested I call corporate on monday ...I will do so, but just for the record...I have 6 sibilings in the local area..yes they make more $$$ then I but it's not my fault that the economy has placed my house now in a lower income area...I need the coupon more than they do, so this just does not make sense. Be prepared to hear my voice on Monday morning. Thanks

Pay your employes better than minimum wage for a shift begining at 5 AM. considering living on the outside of chicago it takes an hour to get there causing me to have to be up at 3:30 AM.

Shoping in your Bullhead City store, I was amazed how your management style is used. There is a great improvement needed in how employees are treated. I ll be shopping at Target.......

First, My rating will change to 5 stars with one simple remedy, which our local BB&B(Westlake Village,CA)refuses to address. Similar to scent strip seals, used in magazines, several friends and family members have requested that any fragranced items be sealed in plastic or otherwise contaned so that the scent doesn't permeate the ENTIRE store! The most egregious items are your 99 cent votive candles (low profit margin) and the disgusting scented pine cones at the holidays(also a low profit item). Ususally they are promimently displayed at the entrance so that one is accosted as soon as they approach the door. Many of us are unable to shop there..and I'm taking time to write this because we would like to frequent the store. We have asthma, allergies and some have migraines..all which are triggered by fragranced products(which are essentially toxic chemicals emitted through the air). Since this is a disability issues, we would greatly appreciate it if you would address it! We'd love to return to BB&B!

I dearly love BB&B and have been a stockholder for many years. Please know that the following is said within the context of good stewardship, conservation and cost-effectiveness. The other day, I went to my local BB&B to purchase an item (the small but amazing Drop Stop disks). As the store did not carry them, the Assistant Manager offered to order them for me off the web. When we saw that mailing would cost as much as the item, he kindly offered to ship them to me at no cost. (BB&B always exceeds my expectations for good customer service.) The paper-thin disks come in a less than 4" square by less than 1/4" wide plastic CD-like case. The item arrived today via UPS, wrapped carefully in bubble-wrap and in a 16" x 12 x 5" box filled with other packing material. Do you suppose that this was the shipping department's only choice? It couldn't have placed the case in a small, padded mailing envelope and popped it in regular USPS mail? Not only would it have gotten to me sooner, but it would have cost BB&B maybe $2 total for materials and postage (and I would have been inclined to buy more of them). I want BB&B to be the best at everything. Rethinking some choices might be helpful to "our" bottom line and the environment. Thanks for listening!

Just got back from taking our daughter to Texas A&M. We had done some shopping for her dorm room at Katy Mills Mall and were pleasantly surprised to find out that you have a program for picking out things and having it sent to College Station for us to pick up there. It worked like a dream. The best part of this experience was working with staff member Sarah J. She was incredible! The store was packed but she took the time to get the things we had picked out, went through everything and then suggested a ton of other things that she thought we might need. Then she walked us through the store and pointed out all the stuff that she suggested. WOW! I wished that all retail people were like Sarah! Why don't you give her a bonus??? She deserves it!

Today I was in your store at Robinson Twp./ North Fayette Store in Pittsburgh, Pa. to buy a place setting for a Bridal Shower tomorrow. When the sales person pulled up the registary form she explained that I would have to order it or drive to the only store in Pittsburgh that "might" carry that china pattern. That store is a good 45 minutes to an hour away. I did not mind not physically having the actual setting to take to the shower but I did not like the fact that I would be charged shipping! It is not my fault that your company does not stock your stores. I used my 20% off coupon only to pay it back in shipping charges. I will never consider buying another wedding gift from your company! I will find another retailer that carries the same merchandise and stocks the stores. Nanette Curtis PS The staff was very polite.

I am writing to inform you of an excellent employee you have working in your Roanoke, VA store by the name of Brian. I will be attending Virginia Commonwealth University in Richmond, Virginia in the fall, and I visited your store to shop for college items and I approached Brian to ask a question as to where to find an item that I needed for college. He then informed me of the college check list and from there, he helped my family and I find every item that I needed for college and he even offered some great suggestions and helpful hints. I don't know if your company offers any type of awards for best salesman but he is by far the best salesperson that I've ever met anywhere. Your stores and any retail stores should hire 10 people like Brian. Brian knew about every product in the store and was very patient with us. My family and I agree that we've never met anyone like Brian. We also relayed our overwhelming satisfaction to the manager, Kelly. As far as we are concerned, your store in Roanoke, VA receives a rating of 10 because of people like Brian. This young man deserves a raise. He is definitely one of your star employees. I hope the folks on the corporate level appreciates his dedication and will let Brian know how much he is appreciated.

Our company helped build the Toms River, NJ store back in November of 2009. WE ARE STILL OWED MONEY!!!!!!! Your store is open, operating and probably making money and yet WE HAVE NOT BEEN PAID. I have called your construction dept. on several occasions and no one has returned my calls. VERY POOR BUSINESS PRACTICE............. maryjane@depalmacontracting.com

I shop your store for all my home needs and also gifts for family and friends - My last experience was not what I expected - I purchased the 5 pc out door funiture set UPC444444536617 at the Clifton store - My son attempted to assemble it for me and found that the kit and directions were missing from the box - The Clifton store told me they could not help and just return the item!!! - I contacted the Totowa store and at least I was offered some sort of help - They put me in contact with Ken from Customer Services - He told me he would mail me the needed info and kit but later called to say there were none available. I was told that someone must have removed this from the particular box that I purchased - Results were that my son needed to put it all back in the box and redeliver it to the Clifton store - Not only was this an inconvenience but a big disappointment - The box should have been marked "No directions for Kit included" - To have return a small item is not much of a problem - but an item as big as this was truly a hardship for me (a senior) - The attitude in Clifton was terrible and even tho I live in Clifton I will not shop there again. All my other experiences at your store has always been a "5" but I needed to vent on this one!!! Thank you for taking the time out to read this.

June 1, 2010 Re: Requesting Sponsorship To Whom It May Concern: Greetings to your Staff. The attached Proposal to be presented detailing a Tour of Artists to perform in 240 Cities and to distribute $200k to struggling nonprofit organizations and Churches challenged by current Economic issues such as; Natural Disasters, Recession and Unemployment. I am respectfully requesting that you become an ally and Sponsor to televise the following: * Opening Dinner (500 Seating) for donors and Special Guests from Artists, Professional Athletes, CEO's, and Country Representatives * 5 year Tour to visit 240 Major Cities (domestic and international) * Currently, we have the support of all major Gospel Recording Artists, Pastors, Bishops and over 5000 Churches. * Corporate Sponsorship will follow. Requesting that your Staff; review the attached proposal and become a part of this unique community oriented and Godly Enterprise. If there are any questions pertaining to this letter and proposal please do not hesitate to contact me. In addition, our corporate partnership is with Port United who will be providing a new innovation of Online Internet Security to prevent identity theft on a Network (Web-Site). The goals and objectives of P.C.A. and Port United Inc., for this five-year Conference’s and Tour will be the following: Invitation to a Retreat will be forwarded to International Ministers and Pastors (nondenominational), Congresspersons, Governors, Mayors, Heads of State, Corporate Sponsors, Athletes, Artists (1 week) consisting of: Hotel, Flight, and Meals accommodations. Presentations consisting of a Marketing Plan to arrive in 240 Cities and the Presentation of the Online Internet Security program from Port United, Inc. National Prayer Breakfast on the last day of the Conference with a Concert for the regular population presented in the Atlanta Coliseum proposed in December 2010. The theme for this tour is "Save our Cities around the World. Again, proceeds will be utilized for Operations, Logistics (Venue fees, Artists & Speakers, Hotels, Flights, Event-Planning, Invitations, Equipment, Set-up, Salaries, Booths, Presentations, Leased vehicles), filming one video of the Private (Donor) Dinner, Port-United Inc. DVDs will be produced of the private dinner, National Prayer Day Celebration and Inaugural Premier Concert in Atlanta. These DVDs produced and will be placed in stores for worldwide distribution and sales. We are requesting your participation as the #1 Network to televise the entire 240 Cities Tour. We will require your financial support of covering these spectacular city tour events. Please feel free to contact me direct by telephone or email as indicated below. Best Regards, /s/ Mr. George E. Laster Chairman & CEO P.C.A. & P.C.A.I. georgeelaster@yahoo.com (702-818-4850)

i am a 70 year old senior who just shopped at the west chareleston store (approx 10300 w charleston for the first time). I just registered with your store last week to be sent coupons. there is an item which i really want to buy right now but being a senior i have very little money. the item is the topsy turvey stand to grow our own tomatoes which costs $49.95. Would it be possible to send me a 20-30% coupon so I can buy it? we did not get a social security raise this year and probably not into the next year. times are very tough for seniors. If I am able to get this coupon (or a better deal then this), I will buy the stand kit. thank you evalyn schoenberg 10197 timber willow avenue las vegas nv 89135-2014 i would prefer you mail me the coupon as I do not check my emails often. thank you evalyn

The photo shop in your latest mailer is really bad. Spring for the money and get real pictures.