Wilsons Leather Corporate Office | Headquarters Contact Phone Number & Address

Genie Harris

4/11/12

Purchased a coat at the Branson store and they called up to Wisconsin to get my coat to me. They were very nice and accommodating at the store, I expressed some reservation about it because I knew if it didn't fit me I would have to pay shipping charges. They shipped it to me with out a receipt and I have been through quite a bit trying to resolve the situation. Finally someone just called and said they found my receipt and are sending it to me. But, I literally had to throw a fit....hate doing that. Will not purchase again from this store.

9/15/11

Do not try to return an item at Wilson Leather,I returned a purse on Aug 1,2011 and they were suppose to credit my account,well needless to say it is now Sept 15th and still have not received my money back for the purse I returned,I have made several trips to the store,spoke with 2 different managers,promised several times to return my phone call and of course no return call received,was told at one point to go to my bank and see why I had not received my money,they laughed and said why would Wilson send you to us? I said I dont know,they replied never has a company sent a customer to the bank when it is their responsiblity to figure out why I hadnt received my refund,I am so frustrated with Wilson's,I dont know who to talk to,anyone have any ideas?

Dissatisfied customer in Petaluma California

4/5/11

DO NOT EVER GIVE THESE PEOPLE YOUR EMAIL ADDRESS, either by opening an account with them online or through a purchase. They flood your email box with junk mail and no matter how hard you try they will NEVER TAKE YOU OFF THEIR LIST.

I can only speak from my experience. I bought one item from them that is fine, but it is WAY not worth the headache I've had trying to get off their mailing list, which I am STILL ON.

geraldine alger

12/29/10

hello Wilsons
I can tell from your disclaimer that you don't want any of your customers to e-mail you directly at corp. thanks for that. Hay that would be to easy right? I'm a Canadian finding out how U.S.A Does buisiness. I DON'T LIKE IT. I bought a coat on black friday from Wilsons outlet in syracuse N.Y BRITTNEY THE STORE CLERK DIDNT TAKE THE EAS TAG OFF. It is now a nightmare for as I can't ware the winter COAT in winter? I called the store. They basically told me to bad so sad. Nice way to treat tourists.Well I know this VIEW is going no Where and your not very eager to help us out So who ever reads this. Don't buy at wilsons, because after the sale to bad so sad?

steve schnider	12/24/10
Do not buy a jacket on Wilsons clearance rack . They told me that the one I picked out was worn by several people.Also after speaking to corporate about this . A district manager was supposed to call me ,but never did. This company has really gone, down hill.

William Crisp

12/2/10

the store was neat, however the employees were not helping clients,
they were too busy doing paperwork.

I saw over 20 people in the store and none of then were welcomed nor assisted and just let forage for themselves. I also think that store needs a place so that clients can try own coats....no music playing.

I also was to apply for work but changed my mind once looking everything over, nice location,just that I am a salesperson and the store does not lend a hand in making it easier to do so.

11/18/10

I don't have a good review for this company they have false advertising and you would be lucky to get the merchandise you ordered. I am very disappointed with wilsons leather first I ordered a genuine leather jacket that turned out to be pvc. oh my mistake all I seen was genuine leather jacket but the second page stated pvc. I now know what that means. I then sent that back and ordered a suede leather jacket that doesn't even feel like sued leather and was water stained all over it. I am so diappointed in this company and they lost a lot of business from this transaction.

	11/18/10
This company is not a good company anymore. You false advertise and make your customers feel stupid when you make a mistake.

Lisa Phair

10/11/10

Hi:
I just wanted to let you know that I went to teh out let mall in marysville Washington and purchased a coat and scarf, which is about 2 hours from my home, when I got home, I noticed that the sales associate never took the beeper off my coat, now two weeks later I still have been uanble to make it to your Marysille store or Auburn Washington store, for I havent had time, but I am very upset that I have had to go thru all of this since it was your stores responsibility to take off, just an fyi.

PS:

I went to South center mall this weeke, which is close tomy house and found that Wilsons closed down. I called the manager at marysville and they apologized, but this was a bad experience from your store, just an fyi~

Lisa Phair
13710 43rd Place South
Seattle, Wa. 98168

206-834-5064