52 Reviews For Wegman's Food Markets, Inc Headquarters & Corporate Office

Dog left in car

I had an experience at the Warrington store in PA. The customer service agent did announce the license plate overhead and came out to the car to see the animal. She told me store policy was to do nothing because their hands were tied as employees. Please change this policy within your company. I love these stores and first had the knowledge of them when I lived in Rochester, NY for a year and used the Greece, NY store as my primary grocery store. Consider the puppies of America and keep up the good work.

Wish we had stores in Florida

I have lived in Florida for 7 years and nothing here compares to the freshness or quality or service of your stores up north. Hopefully as WaWa has realized Florida is a untouched market and both would benefit greatly!

Product decline in quality

My wife and I've been shopping at Wegmans for a combined 60 years, Throughout the years Wegmans provided top-notch quality produce, While at the same time providing good pricing. Over the last three or four years We have noticed a decline In the quality of the produce As well as a, Reduction in the number of name brand-items that compete with Wegmans, thus their selection is slipping, I do not like to be forced into buying a product via limited selection, Not to mention, That some of these products are less than acceptable quality. Recent notes are Driscoll strawberries, In one week we bought two seperate quarts, both rotted within two days. Their bread also tends to rot very quickly. Overall I've reduced my purchases by more than 80%, And we are always looking for new alternatives to Wegmans. Congratulations keep trying to raise your profits, All you will end up doing is sacrificing your customers.

Love Wegmans in NJ.

Need a Wegmans near Manchester/ Bennington, VT please!

95 dog left in car

Downingtown, PA. I was entering the Downingtown Store as I was walking thru the lot there was a dog locked in a car with the window's part way down...the dog was having a very hard time in the heat that was inside the vehile..pantting real hard. I rode the the PA license number etc. I when to the service desk to asked them to annouse the license number and make and model of the car and the reason why...I was told my someone that came out of the office..that they are not allowed to do that....I was told they were tell me how to call the police.

horrible manager

Dickson City Wegmans been shopping there for 10yrs, today went to order a pizza and it was made all wrong so talked to night manager Steven who happened to be on day duty. Steven was rude & argumentative,and we are very unhappy customers & totally turned off of Wegman's.

Rude employees and poor managers

I have been shopping in the Bel Aire Wegmans store for sometime now...I can't say enuf about the employees that work at the service desk being very friendly and eager to help. The other depts, i.e. the pizza and sandwich dept where the dirt and untidiness is very evident. There are managers of different depts., prepared foods, meats, cheese, who are especially rude and seem to care for themselves more than their employees...on a number of occasions, I have personally witnessed a form of bullying by these managers to their employees, if I remember right that was not and is not acceptable anywhere, especially where customer service should be the norm. The store manager seems to have no b***s when it comes to discipline, because the same things have been going on there for a very long time according to different employees, some of whom have since quit. If you expect to have good employees, then treat them with respect...but, you have to give respect to get respect. If Wegmans hired mature adults, instead 20 something year olds who really don't know about life then they really don't have to look too far for customer service mistakes...I personally have seen a manager talk very degrading to an employee more than once...if it was me or my child, or spouse she was speaking to I would have demande discipline, but from what I am told the store manager wants to be everyones friend instead of a boss...sad but I think the positive write ups that Wegmans gets are from themselves and printed so people think they are the best...I agree with one of the other comments here that Wegmans is the WalMart of super markets.

Job Well Done!

We recently were served by a Wegman's employee, at Holt Rd., Webster, NY, which we feel was above and beyond the call of duty! This young lady, Barrie, found me in the special foods section of the store completely bewildered on what I should be looking for. My husband needed an urgent gluten, sugar, salt and fat free diet, before radiation begins. She took my list, and with me by her side, found each item that I needed, explaining the ingredients in each package, and made me feel like I was a "special" customer. I know she does this everyday, but you need to know that this girl knows her job, performs it graciously, with a smile, understanding completely what your customers need. She is definitely a credit to the Wegmans stores, and should be used as an example for all employers to follow, when hiring personnel for their workplaces. Wegmans does have the best employees and working conditions anywhere in the area. Barrie, from Holt Rd. was the one who served us so beautifully that particular day, and one we shall never forget. Thank you, Wegmans for having the insight and recognizing her qualifications when you did hire her. Bless you and your staff.

PLZ COME TO UTICA...WE NEED YOU DESPERATELY

Will you ever be building In Va Beach Va?

Wegmans has been in Maryland now for several years and we like the concept of a supermarket that is suppose to have better products and better customer service. We split our shopping between a membership-only store and Wegmans now and probably will be switching over to another area supermarket. Last week at the Hunt Valley store, the woman in the cheese department could not have been ruder when we asked her to try a particular cheese. She basically sneered at us as if we were bothering her when that was what she was suppose to be doing and that was having customers sample these two different Italian cheeses. My husband and I were the only two at the counter at the time and as soon as she reluctantly gave us a sample she walked away from the counter and started stuffing her face with cheese. This week at the Bel Air store, we purchased a bag of "Premium" citrus. The first orange we cut open was half rotted in the center with black decay. Lovely. This is the second time we have purchased rotted produce from the Bel Air store. The first few months after the Bel Air store opened we enjoyed the customer service. Employees put on a Disneyesque performance. Yesterday, when I wanted a loaf of bread sliced, I had to wait for the woman in the bakery to get off her cell phone. I think enough is enough.

Am I the only one? Wegmans has a new way of packaging their boneless skinless chicken breast, and in my opinion it sucks. I wash my chicken before i freeze it and their packaging traps all of the foul blood and dirt from the slaughterhouse. If you want to pack it like that you should have to clean it first... And I still am waiting for a reply from my first letter about how our wegmans had no beef ribs but had Ox tail, I am not Vietnamese, I am a Vet that likes Ribs, it is an American thing. And why can't we get Birdseye green bean stir fry, you carry the asparagus stirfry and you haven't been able to make your own yet. Why is it that it is legal for you to copy Doles salad mixes and then get rid of Dole from your shelves. Seems like a copyright or two has been broken. YOU ARE THE WALMART OF FOOD STORES you drive off the competition and then you close your doors.... ST

The best shopping experience ever. My wife and I have shopped the finest and are very fussy.We would go out of our way from our home and put on 30-40 miles to shop. Whole Foods was our favorite until Wegman's arrived here in Massachusetts. The most pleasant staff, the finest, and largest selection of top shelf meats not to mention the vegetables and a list to long to mention. Keep up the good work!

After visiting our son in Rochester ,N.Y. And going to the Pittsford Wegmans, I would be embarrassed to be the Peach Street Wegmans in Erie,Pa. Manager. Let's begin as you walk I'm the store, rotten produce, over ripe bananas, to the skimpy fish choices. Then the differences in glueten-free products. I must agree that the Wegman family should definitely visit their stores in Pa.. Even the store in Hunt Valley, Maryland follows the mold of the Pittsford store.And like the person from Doylestown, you ask at service desk to deaf ears. Please make Erie store like Pittsford

Hello. I work for Hillside Children Center and I am putting a car show together with all proceeds going to rec equipment for the kids I work with. I attend several cruise nights Wegmans has and every week I go to the Wegmans in Webster NY on Ridge rd and bay rd. well anyway this is what occurred. I was passing out some fliers by letting them drop into cars which I had no idea that Wegmans does not allow. The I felt surrounded by your managers. Telling me I could not pass them out which was no big deal. Then one of your managers tell me not asking to retrieve the flier out of someone's car. I then stated I will not reach in some ones car then the manager tells me you just reached into the car. Then I tell him I did not put my hand in the car. Then I told him that going in some ones car is a no no and then he went over and reached in the guys car. Which is not something any one should do. I tried telling another manager a few minutes later who was one of the managers who came over when they confronted me that going in that car was not cool and if it would have been my car I would have had a prob. He then blew me off by saying thanks for coming. The hole sit made me feel like your managers were trying to intemidate me and that they don't care about the customers. I will be letting all my car buddies know how I was treated. Again i had mo idea that wegmans does not allow passing out fliers And being told I could not pass out fliers was not a problem or a big deal. The Intimidation of 5 guys walking up to me was uncalled for and being told to reach and then your manager reaching in the car was a huge prob also. Not good customer services actually this is very poor customer service and a way for Wegmans to make a bad name for them selfs in the car community. We ( car guys are close) and do not like being treated like this.

PLEASE. PLEASE. PLEASE. Bring WEGMANS to Gloucester County. With ACME closing in Glassboro, ALDI, BOTTOM DOLLAR AND SAVE-A-LOT are low class, poor excuses for super markets. ShopRite is a slight step above. I travel to Cherry Hill weekly. Not that big a deal, but it would bring jobs and class and upscale food to our area. Our home values in Washington Twp. Are upwards of $300,000. WE CAN AFFORD WEGMANS prices and array of food choices. PLEASE! Thank You, NH

in your dewitt store the department folk could not be nicer,i.e. meat, deli, coffee the ass...istent manager on Sunday thought he was in nazi germany he made my husband who is a totally dissisabled vet come in the store and prove who he was because he signed the check when i checked out and remained in the car while i shopped..they have policies but they have no policy for respect and courtesy i am so pissed off to think a tubby powertriped control freak who by the looks of him could'nt cut it as a brownie should be taught respect and try words like sir or madam...not once did he say sorry to my husband store policies of course...great workers yes but people skills NONE!!!!!!!!!!!!!!!!!!!!!!!!

Originally from NY, I had the pleasure of shopping at Weggie stores which were stocked to the brim. Excellent service, smiling faces, etc.. this was back in 2008. Fast forward to 2012, Downingtown PA Wegmans.. OHHH so sad.. Floor employees could not give a fig.. shelves are CONSTANTLY WITHOUT PRODUCT! Near expires on meat, good luck finding Wegs whole wheat bread.. What in the world is going on with Wegs? The produce scales are filthy, the check out belts are NEVER cleaned.. Cross contamination? Anyone? Anyone? Numerous conversations w/Manager to no avail. What a waste. Danny Wegman, get off your wealthy butt and start visiting your stores in PA! They need help!

I had quite a shock this morning. Wegman's is one of the highest priced stores in our area, but I do know that they also have some good deals, if you've done your research. Plus they send out those coupon books, which nowdays just have the $2 off a $10 or more grocery purchase. Since I knew I was getting their best deal items anyway, plus had the coupon,I felt it could actually be worth the trip. I was sure wrong. I purchased 2 frozen items, a gallon of milk and banana's. What a surprise I got when the cashier told me that my coupon wasn't good on ANYTHING I purchased! She said that frozen items, produce and dairy are NOT groceries at Wegmans!! Seriously, only prepacked, non frozen junk is considered groceries at this extremely overpriced store. I will not be shopping there for anything at all anymore.

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