80 Reviews For Six Flags Headquarters & Corporate Office

No Issues

Sorry to disagree with the former reviews, but I just called to get information and the Operator put me right into the person in charge to answer my question - that's pretty food customer service in my book.

Terrible customer service at the home park as well as the corporate office. You leave voicemails and they don't return your call. They finally call back but no resolution so they "I'll have to check on that and call you back".

Get Rid of Freight Night

I love Six Flags, it is a nice outing for my family. However on September 26th 2014 I went to the Corporate Night and I was very upset with the scary characters that were there. I don't see why that would incorporate Halloween into the corporate night in September. Not everyone celebrates this holiday because it is steeped in Demonism. Worst of all is I had my 10 year old niece and 7 year old friend of the family with us and they were scared to death because the characters came up to them on several occasions and freightened them, coming 3-4 inches away from their faces yelling and screaming. My niece was scared the whole time we were there and it ruined her night.

Banning six flags

I have read the rules of the park and nothing says our service man shirt was banned... You can count on any of my family or myself will ever see another step foot in a six flags park...

I won't be visiting your parks anymore after you denied entry to a Veteran wearing an American shirt.

Horrible Security in Six Flags San Antonio

for the person that there vehicle was stolen did you resolve anything with them Im asking because mine was stolen on Saturday (8/16/14) and the security did nothing they did not help me at all and when I asked to speak to there supervisor it went worst he was very distespectful and hes responde towards there policy was your parking at your own risk, like seriously so then why the hell do they charge there parking .

Double charged then sent to collections

I have repeated called and sent emails to Six Flags. I paid for tickets online for passes for 2013, I did the monthly payment for 1 year. I purchased them in May 2013. I was still being charged in July 2014. I received a new debit card in July so the information changed. Since then I have received threatening letters that they are sending my acct to collections. I have tried to contact them so many times but no one will call back. What really sucks is I only went with my family to the park 1 time.


I am asking all Military Women and Men of this Country past and Present Protest and not go to 6 Flags for the dis Respect they showed

Horrible Customer Service! Cannot ever get a hold of anyone!

Horrible Customer Service

My car was burglarized at the Georgia location. I have called and left messages attempting to get information and a copy of the incident from their security office (just security as they do not have a police force or cameras on this lot) and have not received any information. I have called and spoken to several people, left several messages with absolutely no response. This is ridiculous.

I bought a season pass from six flags but use my card please tell my why they havnt took the money out yet 3 weeks ago

Worse experience ever

My daughter went to six flags on a school trip. The night before, I printed off a voucher to get two cups for a discounted price. I had already had the price charged to my credit card so my daughter wouldn't have to deal with it. The place that my daughter went to in order to get the cups charged her again, even when it said it had already been paid. Ever since I called the park, it has been a huge game to them. They send me to numbers that go straight to voicemail or people who dont even speak English! Worse experience with a park ever.

Customer Relations

The customer relations for this park is horrible!!! They over charged my card and no one will call me back I have left tons of messages!!

Very poor customer service from the vallejio six flags. The recording says some will call me back, that was 1.5 weeks ago have not hear anything. Very frustrating,l have not been to the park yet, when I do my expectations will be low because of the service I have rec'd thus far.

Six Flags Discovery Kingdom Vallejo CA

Six Flags still polluting the lake it operates on here in Vallejo. Just google "discovery kingdom litter" and decide for yourself just whether or not this Corporation cares about anything besides your money...

Impossible to reach a human to resolve an issue

Beware! If you purchase a membership on a monthly plan and have any type of issue - you will get no where online or even worse if you try to reach someone by phone that can help you. I am so disgusted with the customer service. Will probably never go to a Six Flags resort or take my kids or future grandkids either.

I called the six flags payment line because i noticed i am being charged more than my cost of tickets n they are telling me that i cant even cancelled my passes until a few months later. I asked to speak to a manager because the lady was being very short tempered with me and kept talking over me. She stated that she was the manager and that I could not speak to someone else and resfused to tell me her name.

Season Passes

I ordered two season passes online as gifts. When I got your confirmation it tells me to register and print the tickets. When I click on your instruction it directs me to a site that shows more tickets you can buy but NO place to register and/or print tickets. Your tech support was useless and I have called the NY corporate office and left a message for a return call but have not received one. I will never order tickets from your company again. This has been nothing but a lesson in frustration and aggravation.


i just arrive to six flags to the both and pay for parking then when i arrive to my parking spot a security approach me and told me if my card smell like marijuana because the both worker said it smell like marijuana so security told me to leave the park for no reason security still smell my car and smell me no smell and still i needed to leave the park i did not even spend had a couple of seconds in the park parking spot when i got kick out make it short i just pay for the parking park got off then approach by the security and told to leave less then five seconds that sucks never again going to six flags disney land will be my chose next time

How an employee bad day and lies cost me

I am a season pass holder and recently moved in the area around six flags great America for the last two weeks I have taken off my job to hang out with my kids at six flag the other day we parked our car now granted I am hard of hearing and from what I gathered I crossed were I was not supposed to but by the time I realized what I had done one of the security guards was yelling and screaming at me and proceeded to chase me down and I paid it no mind but when I got to the front gate another security guard told me would I step over here so I did when I got in the office the Gurnee police told me that I was being detained. Now granted he ran my name through there files to see if I was a criminal and when the young lady got there and gave her false statement the Gurnee police officer came out and said I am not pressing any charges against you but you probably wont be able to come in the park today but when the park security came out the back now granted I had no chance to dispute the charges against me and was given a year not to come back I have been coming to this park since I was a kid and never had an incident in my life and my understanding of a confrontation is when your face to face not walking away I know I will never go back ever I would rather drive to wissconsin instead of giving them one red dime I don't like to say that there was racism but I am black and all discision were made by white people.

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