601 Reviews For Papa Johns Headquarters & Corporate Office

No delivery

On Saturday, March 22, I placed an online order my order was cancelled but no one called to tell me. Per manager they stopped delivering to this area in September 2013. We moved from another state to the area in October and had pizza delivered from this store several times. We paid for our pizza online but was told we had to wait for a refund. I made a complaint by phone and online. I was told a manager would contact me. I am still waiting. We will find another pizza restaurant.

Worse sevice ever

I called to order a pizza,from the loacation in golden valley mn,which I live not even 3 blocks away and was told they do not deliver in my area, I do not like how I was treated,co head pls shut this location down bad sevice ever!!!!!!!

disappointed

The Papa Johns in Bowling Green KY just told us they never heard of the KOA Campground where we are staying so they cannot deliver. This is after having to call since we cannot access a menu on their website. We'll find someplace to order dinner but are very disappointed that a major chain restaurant is so difficult to place an order with

Order for delivery they told me 45 to. 1hr the driver got to my door 1hr 28 min later I was calling trying to find out where the driver was cause it was so late and the manger was rude didn't want to give a discount or give me a free soda but no I had to go and get my kids some thing to eat before bed now my kids got to bed late papa johns on bandera sucks never buying papa johns pizza ever again

I wish I could post a picture up but I've received some disgusting pizza from the one in Baltimore,Md on 33rd. street.. I took pictures and is going to show them to somebody in corporate because that was a waste of money.

will never orderfrom here again

We like our papa johns pizza when it's delivered hot. About half the time. However tonight after hearing of a local papa johns driver who was fired for being robbed we have decided that we won't be giving this company another chance. There are plenty of better places to go from now on. Store 1458

bad pizza

Went out for the new cheeseburger pizza. Was terrible. Didn't look at all like the pizza on commercial. Kids hated it. Store was in moline, il

Hamilton St, Somerset Location

An employee was making a pizza, when another employee asked for change for the resister. He walked over to his coat and took out a roll of money. After he made change, he went back to making the pizza. HE NEVER WASHED HIS HANDS!! Do you know how many hands a dollar bill touches in a year? OMG I will NEVER go to this location again in my life.

Every I order from the new Iberia la location. I have a problem and when I call the manager Nathan does not care. It's the worst! And they don't even try to make it right! You have a pizza job it doesn't take a rocket scientist to know that customer satisfaction is number 1!

reduced size

So you finally did it. You took your large from 15"s to 14"s. Your menu prices are the same. You have the same specials, but ou are now making a smaller large. Your large is now a medium when compared to most Mom and Pop pizzarias. Your value for the dollar just sunk!!!!. It's a shame. Now you are like all the other chains.

bad service

I order papa john's alot in titusville, fl. Every time they say my order will be at my house in 35 to 45 minutes. It's always hour and fifteen or hour and thirty minutes later. Pizza be cold. I call to ask where is my pizza they always say "oh you ordered at this time it should be there in 5 minutes. Maybe I should try pizza hut from now on.

Absurd

Your mission statement is absurd, you do not put forth enough training for delivery drivers or ensure that call in orders are accurate...no caller ID, no return call to confirm the accuracy of the order...nothing !! This is why our daughter was Robbed, Kidnapped, and RAPED...while working for you. Your accountability ? Where is it now ? What will you do for her now that her trama and assault leaves her unable to function. You do nothing...Boycott Papa Johns !!!

Employees

The people that work in the payroll department are the rudest people. I had to get previous paycheck stubs for my taxes and the woman told me I was wasting her time when I was insisting that she does her job.

bad service

ordered ham and pineapple... got cheese small amount.. two pieces of ham and no pineapple... called manager told me I should have call the night it happen .. we ate then went two bed... papa johns use to be good pizza , ate it a lot when driving truck. LANCASTER OHIO

Worst Pizza

I have wanted to try a Papa John's pizza for a while, but always went to our favorites close to our house. This week, I decided to drive past 3 very good pizza restaurants to get to Papa John's. What a mistake! When I got home and opened the box, there was hardly anything on the pizza. It was mainly dough and a little cheese. My pizza looked nothing like the pictures in the ads or in the restaurants. I don't know why anyone in their right mind would pay anything for that round, tasteless bread. Save yourself a trip and go to your favorite pizza restaurant!

Gatlinburg,Tn store is not very good. They never wash there hands before they touch your food. They answer phones, they take money, they put out boxes,and there nose and then they touch your food. So ask them to wash there hands first.

Avoid this location

Lousy service at S. Hamilton Road/Eastland Shopping Center. Waited 35 minutes for order and they could have told me as I sat in their drive thru for that long with them ignoring me after they told me my order would just be a couple of minutes. They claimed they were understaffed.

Very bad service

I am a regular customer of papa johns! Ive spend sooo much money there! I called your store in Lafayette, In on Greenbush where I order every week. And had a very rude manger tell me he cant deliver pizza to my home. He said there only delivering to certain ppl today. Do to the weather I understand but the weather is long gone and the roads are all clear. I dont want to take my business elsewhere but I will with the way I was talked to.

management-employee ethics

I have a family member who works at a store in Sanford, NC. Management there treats this person like a slave. One day off a week for around 25 hours. There is a person in management who will post horrible things about their employees and store. It is very disrespectful and unethical. Unhappy employees means horrible customer service.

Is Sunday !!

I've been calling Papa John's for about two hours nobody is picking up the phone I tried online it's out of service I called other stores nobody's picking up the phone!!!what is the point of doing all these commercials on TV in regards of Sunday football Papa John's, when there is no Papa John's open on a Sunday 1-5-2014 !!!!!! Don from Sweet home Chicago !!!!

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