Microsoft Corporate Office | Headquarters Contact Phone Number & Address

Anthony

2/14/12

MSN is very poor at email support systems, unable to block emails that dont have a valid return address, and yet they can send all the email crap inthe world to my account. Emailing has become a bother, and yet to date MSN has no way of stopping those crappy, unsolicited, rediculous, awful emails. There should be a UNABLE TO SEND ANYMORE EMAIL bin thhat once you enter there domain, they can never ever send you another email. A BLACK HOEL FOR STUIPID EMAIL button.
one would think that with MSN having all their technology, they could help consumers stop the consumer email crap. so now i call the companies that email me directly, complain and then call the BBB for harrasing emails. thats what i do, maybe i should start calling the BBB on MSN for failure to provide safe and unsolicited services that i didnt sign up for when opening an email account.

fix it or lose customers, and get daily bad reports from BBB, from me.

Faith

1/27/12

My account with msn was blocked due to a security problem in their company. No one there is able to help me. I have been working with them for the last 24 hours and they have given me the wrong information on how to correct the problem and get a new password, now due to the way they walked me through it I can't try again for another 24 hours. I can't get anyone to HELP. I even called the corporate office and all I got was an extreamly rude switchboard operator!

r wolf

1/12/12

if i could give microsoft "support" minus ratings i sure would. i have had crash problems with my windows 7 ultimate for over a eyar and have not been able to register on line my new office 10 pro plus even though i have the original box with product key number. microsoft has deactivated my office suite. windows continues to crash. i complained to the washington attorney general office in seattle and microsoft replied that they are not responsible for their defective products and that i must turn to HP the maker of my laptop. HP now tells me they are not responsible for MS products and I must turn to Microsoft. help me Mr Wizard! i am NOt going to shell out more monye to billy gates, i am a pensioner with limited income. where can i turn to?

Irene

10/25/11

First of all i'd like to say that it's hard to get a US based tec.
oOn Oct. 21,2011 i clled for tec. support, because i was getting a blank screen.
Your (Microsoft tec) asked if eh can get in to my computer, i gave permission
at this point after being on ,line with him i could not what he was doing,i kept
calling him to no answer i hung up the phone and called back,thes a total of 70 min.
On the phone.now the problem is worse all i have after his helpis a blu screen and
ICONS, THEN HE TELLS ME THAT FOR A FEE OF 198.00 A ONE TIME FEE THEY WILL FIX MY
MY COMPUTER FOR A YEAR, OR 95.00 TO FIX IT THIS TIME.SOME ONE SHOULD LOOK IN TO
THIS. (SEAMS LIKE A RIPOFF TO ME)
TKANK YOU

Mike

10/9/11

Very Very Very disappointed and upset with tech support! The agents I spoke with were rude and condesending. I asked to speak to a supervisor and was told we don't have supervisors. I also asked to speak to an American agent and was told there are none.
Ever see that commercial for cap one when they call customer service and the foreign agent picks up and says my name is Peggy? They nailed it on the head!
Horrible tech support!!!!

debbie

8/15/11

I tried to solve a problem with IE8 & SP3 for about a week now, night & day. They just keep giving me/you the run around. It comes down to, if your going to get any help, they expect you to pay for it. These are problems they created when updating/upgrading/whatever you want to call it and you can search and search, the answers are no where to be found, maybe because they don't know them. I've sure tried to find the answers myself. I did find you have to uninstall SP3 before you can uninstall IE8, but my problem is, where did they put them when I installed them??? It says I have IE8, but yet it's no where to be found in add or remove programs. It shows that I have SP3, but it's funny, when I try to remove it, I get Service Pack 3, The system cannot find the file specified. Enough is enough..

Microsoft Blows COCK	7/7/11
this is the best company when it comes to ripping their customers off. They sell you worthless broken items that might as well be advertised as expensive paperweights

Jane Settle

7/16/11

I keep getting a pop up from MSDN Trouble shooting that acts like its own virus! It will not go away. It will not let me go to another site. I have my own technical support and I certainly would not buy a product online that forces me to but it or else! STOP IT! I do not want these notices again! reply to Jane Settle, 760-918-9309, janesettle@att.net. This is a customer complaint and there is barely a place for you company to make one!

david	7/18/11
my email got blocked over the weekend because someone hacked my account now they will not let me back in . i have important emails there and want it back(one being my resume) . My rating negative 50000000 stars.......

knight

6/3/11

X Box Live users BEWARE. Be careful when selecting auto pay option. If you have an issue and your account is suspended when attempting to re activate your account Microsoft X Box will charge you for the timeframe which your account was in active and you had no usage.so basically if you had no useage for 3 months they will charge you or the three months. When you sign up for this service (autopay you are not advised of this). Additionally, when I called customer support I spoke to a Rodrick who was rude and for some reason thought he was speaking to an idiot. For some reason when I requested a manager Rodrick a customer service rep felt he could self promote himself to a manager and tell me what the manager would say rather than transfer me to one. Once I got him to transfer the hold time was well over 20 minutes. SO BUYER BEWARE.

ophelia starks	4/29/11
I just received a notification that my registration is up for renewal and you will be charging my credit card for this renewal. Microsoft one Microsoft Way, Redmond Washington. what are you doing. I have not signed up for this service. You have no authority to bill mr for anything. what are you doing? Are you Bill Gates? Who are you? No.

Mike

4/29/11

I wish I could give them 0. Tech support is a joke. They can't speak English clear enough for you to understand them, then if you get lucky the one you can understand cant find his butt with both hands 11 days and counting hundreds of dollars lost and the neither OS works. XP Professional or Windows 7. Now it's my hardware. Ok lets shift the blame somewhere else because they haven't got a clue. Do I have to buy a new computer to upgrade my OS. This is nothing new. Microsoft has been doing this since DOS 1.1 I think it's time for a class action law suit.

elvin greenhagen

3/25/11

This is getting real frustrating -- I cannot get emails for the past two weeks and my address book also - I had a hacker two weeks ago that sent an illegal emails to people on my address book asking for money ($2500) with my name on it. He blocked my MSN account. My Computer technician cleaned up my PC with Spybot however still cannot get into address book or emails; He sent two emails to MSN inwhich they said that I do not have a good password I have had MSN for over 10 years with the same email address and password..I sent and email to phishing scams with no replies. Called MSN got people from India, Central America and still with no help just cop out NO HELP AT ALL; I THINK THAT SOME OF THE EMPLOYEES WITH MSN SHOULD BE FIRED -- IF I DO NOT GET THIS FIXED I AM GOING TO ANOTHER ISP PROVIDER -- YOU HAVE TO CLEAN UP THE BAD EMPLOYEE GARBAGE IN THIS ORGANIZATION I NEED HELP NOW ASAP!!! ELVIN GREENHAGEN @ 562-491-0826 lONG BEACH , CALIFORNIA @ elvinjg1@msn.com

Gayle Lowe	3/16/11
I called yesterday at 2:30 to get help from Unlimited Tech Support, supposably they work for Mircosoft. I was not given help told they would call back and never did. I was charged a fee and was told they do not give refunds. I called back today and was disconnected twice. If this is how Mircosoft runs their business I wonder how you are still in business.

William W. (Bill) Harkins	2/16/11
Sirs: I recently acquired a new computor equipped with Windows 7. I love to play "hearts" and have found that the new "hearts" program is one that I totally dislike. How can I get the hearts program found in recent XP programs. It is faster and more enjoyable. Bill Harkins at wwharkins@sbcglobal.net THANK YOU !!!

F. Eugene Barber	1/17/11
I tried out the Beta 10. I may buy it but I have some questions. I am 80 years old and live on a fixed income and that is getting hard to live on. I have two PCs and two laptops. My wife (age 77) has a one PC and she has the newer laptop. If I buy the new 2010 Office, how can I load my 4 computers? Are you going to charge me for each one? derfb1@aol.com and Fred.Barber@astronics.com