57 Reviews For Fitness USA Headquarters & Corporate Office

Horrible place

I just sign in one month ago, and I feel very disappointed. Besides that this is dirty and smells so bad and the instructors do not show up most of the time, the manager and assistant manager are very rude people. They don't know about whats is going on in the place. If you go and ask for some service or class, they go mad and tell you ....I don't know,,, do whatever is available right now... at least we have that." Those people don't know that a wellness or health or even kinds.... its the worst gym ever. Don't go there!!!!!!!!!!

Worst gym ever. Stonetown SF. CA

I feel so disappointed. They never have the group classes that offers. The instructors are terrible. The place smells awful. Manager and assistant manager the most incompetent and rude people. Look for another place where they understand the concept of wellness and well being.

Use of Membership

I have been a member since 1986 in South Bend and recently decided to go back and start working out again. Boy was I disappointed when I swiped my card the attendant looked at it and right away she wanted me to purchase a additional $99 membership. I already have a lifetime membership I purchased from them back in '86. She stated this is so you can use this facility 6 days a week otherwise you will have to drive across town to use your membership. I am toying with the idea of joining O'Brien fitness center. They will probably be more user friendly. Needless to stay I am disappointed in FUSA in trying to charge me more. Years ago when I purchased my membership and paid for it and found out later those types of memberships were outlawed and we were to be charged again.

contract

did you sign a contract with them? do you still have it? did you get the name of the person you talked to> if you dont remember it go to that gym and find out..thats misrepresentation of fact and is fraud when components of a contract are misrepresented then that contract is not legal and binding..in a court of law..the burden of proof will be on you..but with so many complaints i doubt whether you will have a problem keep all correspondence with them..and file a complaint you can take it to civil court in your jurisdiction..you can have tthat removed from you credit rating..

I'm done with Fitness USA

I've had enough of this gym. They don't care about customer satisfaction one bit and I'm done with them. The management has had a history of making bad business decisions. And the last one has broke the camel's back. I just bought this "upgrade" as well and found out a month later that this upgrade will NOT allow me to use the South Bend location...because I'm a man. I'm sick of this place. For everyone out there thinking about purchasing a membership....don't! Pay a little more and find a more reputable gym. You'll be glad you did.

Skrew this gym

Ever get sold a life time membership upgrade, then a month later get told you can never use it again? It happened to me. It happened to a lot of people at the South Bend Fitness USA. They will lie to you, take your money, Make promises they can't keep, and then try to charge you for something else. recently, they sold members an upgrade to allow exercise equipment access to both sexes for all days of the week(previously segregated). 2 MONTHS later, the facility is closing for MEN, and will be women only. They said no refunds.

never listen to their sell rep

I had applied to fitness usa membership few months ago. At the time I applied, the Fitness Rep was really sweet and conform. However, when I tried to hold my membership for about 1 month for traveling reason and I had to cancel my membership because I was disappointed with this company. They made me a very hard time. They through the paper work over my face and told me do fill out the paper, send it to the headquarters by myself. Everything came out is totally different with what they promised and introduced you at the first time. So please never listen to what they gonna say to you. It's all lie. If I have a choice, I'll give this company 0 star

Study in how not to manage a gym.

FUSA - rules change at the whim of the desk attendants. Some desk attendants are quite lovely but others are ferocious brutes. The classes are so over-crowded that lines start an hour ahead and now the rules have yet again changed so that you ca no longer leave your gym-bag or water-bottle in line - you actually HAVE TO STAY in the line so no more working out while waiting to get a spot in their swarming, shoe-box sized, sweaty, smelly, unhealthy workout room. FUSA is a study in how not to manage a gym.

I joined in the early 90’s primarily because it was female on certain days and the days fit with my schedule. My membership has been paid for, for years! I recently decided to start using it again. Was extremely disappointed at the fact that there are now MEN on the scheduled WOMANS days. I figured I would just go with it especially since I did pay for this membership, not at all what I paid for then but I didn’t complain. Also the work out equipment is out dated and the gym could use some serious TLC! I figured since the men can come on a woman’s day, I can go a men’s day. A woman approached me and said if I wanted to work out on an off day I would have to buy another membership. I seriously laughed out loud and told her not a chance! I got off the bike and told her I would leave before EVER paying another dime to this club. With a better gym down the street with the latest and greatest why would I want to buy a membership at a gym that was still trapped in the 1980’s? AND the sole purpose of purchasing this at the time was NO men in the gym. So, if I want to work out with men, up to date equipment, a low cost payment a month and no commitment to a contract, and sales woman stalking me….why would I pay to join this club?

I have been a member of Fitness USA (royal oak location) for over 5 years, and am very disappointed that the location has closed. The alternative I am being offered is to use the Royal Oak Gym located at 12 mile and Stephenson. Unfortunately, I have discovered that we are only welcome at the Royal Oak Gym MWF from 8am to 3pm; I am curious exactly when I am supposed to fit in workouts seeing as I have a job, that surprisingly, expects me to come in every day! Effectively, my lifetime membership has been canceled, with no recourse. This is not an honest way to do business.

I was a member for more than a year. I went to cancel my member ship after an year and now they says I cant do that since I signed for five years. I want to check my paperwork but it misplaced it and when I try to ask them top send the paperwork which I signed, they are not at all showing me the paperwork. I regret that signed contract with them.

I've been a member since 1997. It was great back then, but now it's very poorly managed. The staff at Stonestown in San Francisco are young and rude. They do find ways to take your money and especially when we're long time members. They just recently changed the classes. if you want to take their classes, you will need to become a Diamond member which requires you to upgrade paying $88 per year! They never sent any type of notices out to all their members. So I asked them, how are you able to send out bills/invoices to our houses to collect yearly fees but you can't send us a stupid little notice about this change? On top of that, they had a promotion, upgrade to Diamond member by 7/31/12 and it's a lifetime upgrade. They only posted this in the facilities. I haven't gone for a long time, BUT I was still paying for the damn membership dues every single year, was never late! So how can you send us bills/invoice for payment but you can't send us a notice stating this change & promotion?? This dump is ridiculous.

Fitness USA is a f***ing joke period.

A martial arts dojo can be inimiidattng. People, young and less young, are afraid of looking silly while learning something new. I've seen children, and I've seen grown men and women, all but tiptoe the first time they enter a dojo. What's impressive about USA Karate is how many of these kids, men, women, teens, and families, tiptoe in the first time, and stay for years. I think that's the best measure of a martial arts dojo the number of members who stay beyond the initial excitement, beyond the phase of I'm going to be able to kick butt/defend myself/look like Bruce Lee/impress my friends with my black belt. Why do so many students continue at USA Karate for years? In part, because head instructor Joni Wilson Sharrah, has won international medals in sport karate, attained the rank of 7th-degree black belt, and attained the title of Shihan (master instructor). But mostly because Shihan Joni brings a combination of passion and compassion that's rare in any field of instruction, especially martial arts. One moment, I'll be watching Shihan Joni demonstrate the form that brought her rank and medals; minutes later, I'll see her bend down to instruct a six-year-old who just joined the dojo. Shihan Joni is as dedicated to beginners as she is to black belts. She'll expend as much effort with someone who's struggling as she does with medal-winners. I've never seen Shihan Joni give up on anyone, and I think that she deeply believes that anyone, given sufficient effort, can excel. Shihan Joni has passed her dedication to instructors who lead or assist in many of the classes. My favorite aspect of USA Karate is that teenaged senior students, who have shown dedication, maturity, and qualities of leadership, are given the opportunity to work at the dojo and become assistant instructors. I think this is a superior experience to most other part-time jobs available to young people. At USA Karate, you or your children will get in shape, learn discipline, self defense, enjoy the friendly setting and, best of all, have the satisfaction of getting good at a compelling physical art.

this place is a dump they are folding just a matter of time

This company does not at all care about its members. As an ex employee there and I can back that up what full sincerity. 4 locations closed down within a half and half; domino effect. If your GOING TO GO BANKRUPT and close all locations,let it happen already, quit stringing your employees and members along. No paid holidays, garbage insurance, "vice president" treats you like your a dog, sell memberships with the same equipment from 1970, cleans pool once a year, bugs in sauna, ants and mic run around and nothing is done about it, employees who've been there for over 20+ years r chewed up and spit out without any retirement package. Overall the gym is built off greed and William F Hubner is the owner and I worked there for four years and never met him once!! Be a man Huber, quit robbing these people, if your going to close, do it!

Had a very difficult experience with USA Fitness Center in Sepulveda Center in CA, inconsistent data in their computer and my contract. Very easy to join but very difficult to cancel membership. In my opinion, their policies are all about making money for them and not for their members. I don't recommend this entity to anyone.

They promised lots of new classes with more variety if we paid $88.00 to upgrade. Well, they now say you cannot take the classes you want and they will not get a sub when instructors are gone a long time. Pretty lousy service for an upgrade payment. If you don't pay, then they keep you out of the classes and you can work on the equipment but that is not why I joined in the 1st place.

THIS GYM IS RAN BY THE BEST MAN IN THE BUSINESS ... I WORK ON MY KNEES THERE FOR YEARS ...I WILLC

This company is closing its doors very strategically. It is trying to avoid as many lawsuits as possible. Please don't sign up or buy personal training. Once they close the doors you will be out of all your money.. DON'T LET THIS PLACE SUCKER YOU INTO THERE BANKRUPTCY WHILE THEY GET RICH ...

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